SPOTTSWOOD W. ROBINSON, III, Chief Judge:
This petition launches judicial review of a decision and order of the Federal Labor Relations Authority holding that the promulgation of performance standards for federal civil service employees and the identification of the critical elements of their jobs are included in the package of rights reserved to management officials of federal agencies by Title VII of the Civil Service Reform Act of 1978,
commonly known as the Federal Labor-Management Relations Act,
and consequently do not fall within the duty to bargain imposed by that legislation. Our careful examination of the Act and its relevant legislative history leads us to conclude that this interpretation must stand. Accordingly, we affirm the Authority’s action.
I. Statutory and Regulatory Framework
Petitioner, National Treasury Employees Union, is the exclusive representative of the employees in the bargaining unit of the Treasury Department’s Bureau of Public Debt.
All of these employees are covered by the Federal Labor-Management Relations Act. Passed in 1978 in an effort to comprehensively remodel the federal civil service system, the Act restructured labor-management relations in the Federal Government. In adopting the Act, Congress sought to strengthen federal management’s control over hiring and firing of employees, and simultaneously to buttress the status of employee unions in the federal sector.
In recognition of these goals, the Act declares that the public interest is served both by higher standards of employee performance and by collective bargaining in the civil service.
Federal employers are expressly required by the Act to engage in collective bargaining,
defined as a “good faith effort to reach agreement with respect to the conditions of employment.”
The statutory phrase “conditions of employment” is in turn defined as “[personnel policies, practices, and matters, whether established by rule, regulation, .or otherwise, affecting
working conditions.”
By equally positive terms of the Act, however, the duty to bargain does not extend to proposals inconsistent with federal law or some government-wide rule or regulation.
In this context, Section 7106(a) of the Act
reserves specific rights to management, providing pertinently for this case that
[njothing in [the Act] shall affect the authority of any management official of any agency ...
(A) to hire, assign, direct, lay off, and retain employees.. .
(B) to assign work, to make determinations with respect to contracting out, and to determine the personnel by which agency operations shall be conducted.
Thus, a proposal calling for negotiation over exercise of one or more of the management rights enumerated in Section 7106(a)
clashes with federal law, and it is not within the employing agency’s duty to bargain.
The Act is administered by the Federal Labor Relations Authority,
an independent bipartisan agency within the Executive Branch which succeeded the Federal Labor Relations Council.
The Authority’s role in federal employment is analogous to that of the National Labor Relations Board
in the private sector.
Under its statutory mandate, the Authority must determine units appropriate for union organization and bargaining,
conduct representation elections,
adjudicate unfair labor practice complaints,
and resolve negotiability disputes.
As part of its comprehensive effort to reform the civil service, Congress also revised the methodology for appraising employee performance. That process, as reconstructed, seeks to assure accurate evaluations of job performance through use of objective criteria.
Each agency must develop one or more performance-appraisal systems,
and these systems must, in turn, provide for establishment of objective and job-related performance standards tied to the demands of the employee’s position.
The agency is directed to communicate both the standards and the critical elements of the position to the employee.
The results of the required performance appraisals are to be used as the basis for rewarding and promoting employees, reducing them in grade, and retaining or removing them.
Quite obviously, the concepts of “performance standards” and “critical elements” of a position are key features of the performance-appraisal systems. As defined by the Office of Personnel Management, a performance standard is the “express measure of the level of achievement by management for the duties ... of a position.”
Similarly, a critical element is a “component of an employee’s job that is of sufficient importance that performance below the minimum standards ... requires remedial action and denial of within grade increases, and may be the basis for removing or reducing the level of that employee.”
The potential importance of these aspects of performance-appraisal systems is reflected by the specific statutory requirement that agencies encourage employee participation in the development of performance standards.
II. Factual Background of the Litigation
Pursuant to the latter directive, the Bureau of Public Debt informed petitioner in February of 1979 that it planned to institute new standards of performance for the Bureau’s accounts maintenance clerks.
Petitioner requested negotiations over the substance, impact and implementation of changes.
The Bureau took the position that it would negotiate the impact and implementation of the proposals, but not the substance of any standard.
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SPOTTSWOOD W. ROBINSON, III, Chief Judge:
This petition launches judicial review of a decision and order of the Federal Labor Relations Authority holding that the promulgation of performance standards for federal civil service employees and the identification of the critical elements of their jobs are included in the package of rights reserved to management officials of federal agencies by Title VII of the Civil Service Reform Act of 1978,
commonly known as the Federal Labor-Management Relations Act,
and consequently do not fall within the duty to bargain imposed by that legislation. Our careful examination of the Act and its relevant legislative history leads us to conclude that this interpretation must stand. Accordingly, we affirm the Authority’s action.
I. Statutory and Regulatory Framework
Petitioner, National Treasury Employees Union, is the exclusive representative of the employees in the bargaining unit of the Treasury Department’s Bureau of Public Debt.
All of these employees are covered by the Federal Labor-Management Relations Act. Passed in 1978 in an effort to comprehensively remodel the federal civil service system, the Act restructured labor-management relations in the Federal Government. In adopting the Act, Congress sought to strengthen federal management’s control over hiring and firing of employees, and simultaneously to buttress the status of employee unions in the federal sector.
In recognition of these goals, the Act declares that the public interest is served both by higher standards of employee performance and by collective bargaining in the civil service.
Federal employers are expressly required by the Act to engage in collective bargaining,
defined as a “good faith effort to reach agreement with respect to the conditions of employment.”
The statutory phrase “conditions of employment” is in turn defined as “[personnel policies, practices, and matters, whether established by rule, regulation, .or otherwise, affecting
working conditions.”
By equally positive terms of the Act, however, the duty to bargain does not extend to proposals inconsistent with federal law or some government-wide rule or regulation.
In this context, Section 7106(a) of the Act
reserves specific rights to management, providing pertinently for this case that
[njothing in [the Act] shall affect the authority of any management official of any agency ...
(A) to hire, assign, direct, lay off, and retain employees.. .
(B) to assign work, to make determinations with respect to contracting out, and to determine the personnel by which agency operations shall be conducted.
Thus, a proposal calling for negotiation over exercise of one or more of the management rights enumerated in Section 7106(a)
clashes with federal law, and it is not within the employing agency’s duty to bargain.
The Act is administered by the Federal Labor Relations Authority,
an independent bipartisan agency within the Executive Branch which succeeded the Federal Labor Relations Council.
The Authority’s role in federal employment is analogous to that of the National Labor Relations Board
in the private sector.
Under its statutory mandate, the Authority must determine units appropriate for union organization and bargaining,
conduct representation elections,
adjudicate unfair labor practice complaints,
and resolve negotiability disputes.
As part of its comprehensive effort to reform the civil service, Congress also revised the methodology for appraising employee performance. That process, as reconstructed, seeks to assure accurate evaluations of job performance through use of objective criteria.
Each agency must develop one or more performance-appraisal systems,
and these systems must, in turn, provide for establishment of objective and job-related performance standards tied to the demands of the employee’s position.
The agency is directed to communicate both the standards and the critical elements of the position to the employee.
The results of the required performance appraisals are to be used as the basis for rewarding and promoting employees, reducing them in grade, and retaining or removing them.
Quite obviously, the concepts of “performance standards” and “critical elements” of a position are key features of the performance-appraisal systems. As defined by the Office of Personnel Management, a performance standard is the “express measure of the level of achievement by management for the duties ... of a position.”
Similarly, a critical element is a “component of an employee’s job that is of sufficient importance that performance below the minimum standards ... requires remedial action and denial of within grade increases, and may be the basis for removing or reducing the level of that employee.”
The potential importance of these aspects of performance-appraisal systems is reflected by the specific statutory requirement that agencies encourage employee participation in the development of performance standards.
II. Factual Background of the Litigation
Pursuant to the latter directive, the Bureau of Public Debt informed petitioner in February of 1979 that it planned to institute new standards of performance for the Bureau’s accounts maintenance clerks.
Petitioner requested negotiations over the substance, impact and implementation of changes.
The Bureau took the position that it would negotiate the impact and implementation of the proposals, but not the substance of any standard.
Ultimately, petitioner submitted the following proposal:
Accounts Maintenance Clerks (GS 5203/e) must maintain the following minimum rates:
1. To retain his/her position, incumbent must process 9.0 batches per hour.
As part of the Bureau’s performance-appraisal system, this proposal would have identified batch-processing as a critical element of an accounts maintenance clerk’s position, and would have fixed nine batches per hour as the minimum performance ac
ceptable for those in that position.
The Bureau felt that this proposal usurped nonnegotiable prerogatives of management, and refused to bargain;
and, as was its statutory right,
petitioner filed a negotiability appeal with the Authority.
The appeal was consolidated with sixteen others for purposes of oral argument on the question whether and to what extent performance-appraisal systems, and the performance standards they include, are bargainable under the Act.
In its decision in the instant case, the Authority concluded that establishment of performance standards and identification of critical job elements are within the scope of the power reserved exclusively to management by Section 7106(a) to “direct employees” and “assign work.”
The Authority further held that petitioner’s proposal directly interfered with those functions, and therefore was not a proper subject of negotiation because inconsistent with federal law.
It is this determination that petitioner now challenges. The principal issue presented for resolution, then, is whether management’s statutorily-reserved right to direct employees and assign work properly encompasses formulation of performance standards and ascertainment of critical job elements in discharge of an agency’s responsibility for development of an objective performance appraisal system.
In support of its decision, the Authority contends that its interpretation of the management-rights section, and the corresponding interpretation of agencies’ duty to bargain, further the congressional intent manifest in the Act and its legislative history to provide federal agencies with the authority and flexibility essential to accomplishment of their respective missions.
The Authority asserts, as it did in the decision under review,
that implementation of petitioner’s proposal would encumber exercise of an agency’s statutory prerogative to direct employees and assign work.
Petitioner argues strenuously that the obligation to bargain in good faith which the Act imposes upon federal employers
is to be broadly construed, and reciprocally that exceptions to that obligation are to be read narrowly.
Thus, petitioner urges that the management-rights exemption from the employer’s duty to bargain cannot be said to encompass the development of performance-appraisal systems.
Petitioner further asserts that relevant Authority precedents
establish that before a proposal may properly be termed nonnegotiable, it must relate directly and integrally to a reserved management right, and directly impinge upon that right
Petitioner vigorously contests the Authority’s view that
performance standards for critical job elements are determinative of the quantity, quality or timeliness of any given employee’s work.
That conclusion, petitioner asserts, is not supported by either evidence or logic; such standards, by petitioner’s lights, have no effect until an evaluation is made
after
an employee has completed the work assigned, and thus cannot interfere with an exercise of reserved management authority.
Petitioner therefore says that the required relationship and impact are absent here.
III. Analysis and Decision
A.
Standard of Review
We begin our consideration of the issue heedful of the appropriate standard of review. Jurisdiction to hear petitioner in this court is founded on Section 7123(c) of the Federal Labor-Management Relations Act.
That section provides that review of an order of the Authority shall be conducted on the record in accordance with Section 706 of the Administrative Procedure Act,
which, in turn, requires the reviewing court to set aside agency action found to be “arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law.”
In determining whether the Authority’s decision is vulnerable for any of these reasons, we also bear firmly in mind that courts must give considerable deference to an agency’s interpretation of its enabling legislation.
Deference is particularly appropriate when, as here, the administrative practice in issue involves a “contemporaneous construction of a statute by the [agency] charged with the responsibility of setting its machinery in motion, of making the parts work efficiently and smoothly while they are yet untried and new.”
To sustain the agency’s application of a statutory term, “we need not find that its construction is the only reasonable one, or even
that it is the result we would have reached ... in the first instance ....”
Instead, we should adopt the agency’s interpretation if it is reasonably defensible
and there is no compelling indication of error.
Mindful, then, of the necessarily deferential nature of our review, we begin our analysis of the challenged decision.
B.
Legislative History
As is evident from the foregoing discussion, the issue posed initially by this appeal is one of statutory interpretation. In construing ambiguous terms of legislation, the intent of Congress is paramount, and this intent may appropriately be ascertained from relevant legislative history.
To that we now turn for such light as it may shed.
The Federal Labor-Management Relations Act traces its origin to a labor-management relations title offered by Representative Udall as an amendment to substitute for its counterpart in a bill reported by the House Committee on Post Office and Civil Service.
As petitioner asserts,
Congress, in adopting that amendment, sought to expand the scope of bargaining beyond that permitted under preexisting practice,
and contemplated that Section 7106(a) would accommodate that aim.
Representative Udall indicated during House debate that, although his substitute management-rights clause was stronger than the one
reported by the House Committee, “it is still to be treated as an exception to the general obligation to bargain over conditions of employment.”
Representative William Ford, another key figure in adoption of the Udall amendment, indicated a similar understanding.
These expressions of legislative purpose, however, cannot be read in isolation.
Other statements by Members of Congress demonstrate that the narrow treatment anticipated for Section 7106(a) was not intended to swallow that section entirely. Representative Clay,, for example, introduced his discussion of Section 7106(a) by observing that “at
no time
during the Committee deliberations or afterwards was it suggested that Federal employee labor organizations should be allowed to bargain over
every conceivable
topic.”
Representative Ford, a strong advocate of employee rights,
similarly voiced an expectation that the management-rights clause “will adequately protect
genuine
managerial rights.”
Perhaps more importantly, however, the legislative history also reflects a broader congressional desire to preserve the Federal Government’s ability to operate in an effective and efficient manner. Both the House and the Senate Reports emphasize this important goal.
Representative Clay, supporting the Udall amendment, declared that “the public and taxpayer deserve the more effective and efficient federal government that is [a] predictable result of” the Udall
program.
Senator Percy pointed out during floor debate that the bill sought to balance employee rights against “the need of the government to maintain the efficiency of its operations.”
Indeed, we are required by the very terms of the Act to interpret its provisions “in a manner consistent with the requirement of an efficient and effective Government.”
It thus is clear that Congress expressly recognized and protected the Government’s ability to create and preserve an efficient and effective civil service system.
As we recently observed in
Department of Defense v.
FLRA,
Congress also intended that the judgment and balance essential to determinations on the bargainable nature of issues arising under the Act would be exercised, not by courts, but instead by the Authority.
Thus, in
Department of Defense
we concluded that the distinction between proposals encroaching on management’s nonnegotiable substantive authority and those concerning properly negotiable procedural matters was primarily to be made by the Authority in an exertion of its expertise
— the result, we said, best serving the congressional design.
C.
The Authority’s Decision
Given these manifestations of legislative intent, we simply cannot say that the Authority’s decision in the case at bar is not reasonably defensible. On the contrary, it is plain enough to us that its logic and outcome are entirely faithful to the statutory goals.
In finding that petitioner’s proposal interfered with rights conferred upon management by Section 7106(a),
and thus was not negotiable, the Authority first examined the nature of the management prerogatives confirmed by that section.
The right to “direct employees” was defined by the Authority as embracing the ability to supervise and guide employees in the performance of their jobs;
the right to “assign work,” the Authority held, includes the exercise of discretion in determining the duties to be assigned, the particular employees to whom work will be assigned, and the
timetables for work completion.
Management exercises these rights, in the Authority’s view, “through supervising and determining the quality and timeliness of work production and establishing priorities for its accomplishment.”
In sum, the Authority concluded that, by virtue of the provisions of Section 7106(a), management retained the nonnegotiable right to determine what work will be done, and by whom and when.
The Authority also considered this right properly exercisable in part through formulation of performance standards for critical job elements. After reviewing Section 4302
and the Office of Personnel Management’s regulations thereunder,
the Authority ascertained that
performance standards established the minimum level of job performance required of an employee.... Critical elements are those components of the job which are of sufficient importance that failure to achieve the level .. . established in the performance standard requires remedial action.
Thus understood, performance standards for critical job elements were deemed by the Authority to be directly determinative of the level of work output and caliber of work product to be achieved.
In the Authority’s view, these standards are more than mere ex post facto measures of employee performance; they mark out beforehand the amount, quality and timeliness of the work employees are to perform. Negotiations on these aspects of a performance-appraisal system, the Authority declared, would “require an agency to bargain the quantity, quality, and timeliness standards which it must establish in making work assignments and directing employees.”
Formulation of performance standards for critical job elements was therefore held to fall within the scope of management’s reserved right to “direct employees” and “assign work.”
We can find no error in this reasoning.
Without a doubt, the right to determine what work will be done, and by whom and when it is to be done, is at the very core of successful management of the employer’s business, whether a private-sector enterprise or the public service operations of a federal agency. It follows necessarily that this right is essential to management’s ability to achieve optimum productivity, and accordingly to the agency’s ability to function in an effective manner. The Authority’s construction of Section 7106(a) as a reservation of this invaluable right to management, thereby insulating it from dilution at the bargaining table, is thus fully obedient to the congressional command that the Act be interpreted in a manner consistent with the exigencies of efficient government.
The Authority’s holding with regard to the nature of performance-appraisal systems similarly respects the Act’s legislative history. Just what effect performance standards have in the workplace is, as the present litigation illustrates, a matter on which reasonable people may well differ;
and, like the distinction between negotiable agency procedures and nonnegotiable substantive managerial authority which we reviewed in
Department of Defense,
any assessment of the impact calls for an exercise of “judgment and balance.”
In concluding that performance standards for critical elements of an employee’s job not only serve as a basis upon which past employee performance can be measured, but also tend in the first instance to establish the level of output that is to be achieved, the Authority made a judgment and balance we are not at liberty to disturb. As we said in
Department of Defense,
Congress anticipated that issues arising under the Act requiring expert judgment on federal labor-management relationships would be resolved by the Authority as the agency entrusted with the responsibility for policy in that area.
We thus find no “compelling indication[s] of error”
in the Authority’s determination that prescription of performance standards and identification of critical job elements are confined exclusively to management by Section 7106(a).
Nor can we say that the Authority misapplied Section 7106(a), so construed, to the union proposal in issue here. In reviewing the Authority’s application of the Act to the facts of the case, we need only find that its action was neither arbitrary, capricious, abusive of discretion nor contrary to law.
The Authority’s holding clearly meets that test. Petitioner’s proposal would set up batch-processing as a critical job element and nine batches per hour as the performance standard.
Affirming, as we do, the Authority’s interpretation of Section 7106(a), we cannot say that its finding that the proposal would conflict with management’s right thereunder to direct employees and assign work is either arbitrary, capricious or a misapplication of discretion.
It is important to note that the agency construction of Section 7106(a) which we approve today does not preclude bargaining between management and employees on matters not directly related to the substantive components of performance standards or critical elements of the job. Section 4302(a)(2) of the Act instructs federal agencies to encourage employee participation in the establishment of performance standards,
but does not specify the manner in which that participation should occur. The Authority, in its decision, indicated that the form which employee participation will assume is within agency discretion, but nonetheless is an appropriate subject for negotiation.
The Authority thus remains responsive to the statutory direction to in some way afford to employees ample opportunity for input on what the standards should be, and has drawn the line only on a role enabling employee veto of such standards as the agency ultimately deems necessary. We find no fault in this position.
We are advertent, too, to Section 7106(b), which specifically directs agency officials to bargain over the procedures to be used in exercising managerial authority, and over the arrangements appropriate for employees adversely affected by such exercises.
The agency may thus be required, in compliance with Section 4302’s mandate of employee participation,
to negotiate on procedures governing establishment of performance standards and identification of critical job elements. The Office of Personnel Management, in the proceeding under review, suggested a variety of procedural implications of performance-appraisal systems over which an agency might need to bargain.
Lastly, as the Authority also recognized,
any employee may challenge an
established performance standard in the context of a grievance proceeding conducted pursuant to the Act.
Thus, should disciplinary action be taken against an employee on the ground of unacceptable performance, that employee may claim during an ensuing grievance proceeding that the standard by which his or her performance was measured is not objective or not job-related,
or that it is inherently impossible of performance. Our decision today does not deprive federal employees of input into the development of performance-appraisal systems, or their ability to challenge components of such a system once in place.
We sustain, then, the. Authority’s construction of Section 7106(a) as consistent with the Act and its legislative history. We also uphold the Authority’s application of that section, as construed, in the case at bar. Accordingly, the decision reviewed herein is
Affirmed.