Miranda L. Day v. Persels & Associates, LLC

Procedural entryThis page is a short order in Miranda L. Day v. Persels & Associates, LLC. Read the opinion of the Court — 729 F.3d 1309
Court of Appeals for the Eleventh Circuit·Decided September 10, 2013·No. 12-11887·Published

Opinion

Case: 12-11887 Date Filed: 09/10/2013 Page: 1 of 68

[PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT ________________________

No. 12-11887 ________________________

D.C. Docket No. 8:10-cv-02463-TGW

MIRANDA L. DAY,

Plaintiff - Appellee,

RAYMOND GUNN,

Interested Party - Appellant,

versus

PERSELS & ASSOCIATES, LLC, a Maryland limited liability company, RUTHER & ASSOCIATES, LLC, JIMMY B. PERSELS, ROBYN R. FREEDMAN, CAREONE SERVICES, INC., a Maryland corporation, f.k.a. Freedom Point, LEGAL ADVICE LINE, LLC,

Defendants - Appellees,

3C INCORPORATED, etc., et al.,

Defendants. Case: 12-11887 Date Filed: 09/10/2013 Page: 2 of 68

________________________

Appeal from the United States District Court for the Middle District of Florida ________________________

(September 10, 2013)

Before PRYOR and JORDAN, Circuit Judges, and PRO, ∗ District Judge.

PRYOR, Circuit Judge:

This appeal requires that we resolve two main issues: first, whether a

magistrate judge had subject-matter jurisdiction to enter a final judgment in a class

action without first obtaining the consent of the absent members of the class; and

second, whether a judge abused his discretion when he found that seven defendants

would be financially unable to satisfy a judgment even though no evidence about

the financial position of six of the defendants had been introduced. Miranda Day

sued several debt management businesses and individual employees of those

businesses on behalf of herself and a statewide class of about 10,000 consumers.

Day and the defendants consented to allow a magistrate judge to enter a final

judgment in the class action. 28 U.S.C. § 636(c). Day and the defendants then

informed the magistrate judge that they had reached a settlement agreement, which

expanded the definition of the class to a nationwide class of 125,000 consumers

and released most of the claims of that class in exchange for no monetary relief for

∗ Honorable Philip M. Pro, United States District Judge for the District of Nevada, sitting by designation. 2 Case: 12-11887 Date Filed: 09/10/2013 Page: 3 of 68

the absent class members. At a fairness hearing on the settlement agreement, Day

and the defendants argued that the defendants would be financially unable to

satisfy a judgment, but the evidence in the record supported the conclusion that

only one of the defendants, Persels & Associates, LLC, would be financially

unable to satisfy a significant judgment. The magistrate judge concluded that the

settlement agreement was fair, adequate, and reasonable even though it did not

provide any monetary relief to the absent class members because the defendants

would be unable to satisfy a significant judgment. We conclude that the magistrate

judge had subject-matter jurisdiction to enter a final judgment because absent class

members are not parties whose consent is required for a magistrate judge to enter a

final judgment under section 636(c). But we vacate that judgment because the

magistrate judge abused his discretion when he found, without adequate

evidentiary support, that the defendants could not satisfy a significant judgment,

and we remand for further proceedings.

I. BACKGROUND

CareOne Services, Inc., offered credit counseling services that purported to

allow debtors to lower their payments and pay off their debts. In November 2007,

Miranda Day enrolled in CareOne’s credit counseling services. As part of that

arrangement with CareOne, Day received and entered a retainer agreement with

Ruther & Associates, LLC, a law firm managed by Neil J. Ruther, and with

3 Case: 12-11887 Date Filed: 09/10/2013 Page: 4 of 68

CareOne for debt resolution services. Under the agreement, Day would make

monthly payments to Ruther & Associates and CareOne instead of paying her

creditors. Ruther & Associates and CareOne would accumulate these funds in an

escrow account. Ruther & Associates and CareOne would then negotiate on behalf

of Day with her creditors to settle her debt with payments from the escrow account.

The agreement also provided that Ruther & Associates and CareOne would deduct

a legal fee in the amount of 15 percent of Day’s debt before she entered the

agreement from her monthly payments. The agreement provided that the fees

could be higher based on the complexity of the representation. When Ruther

retired in 2008, he transferred the law firm to Jimmy B. Persels, and Persels

renamed the law firm Persels & Associates, LLC. Both law firms employed

Robyn R. Freedman, an attorney licensed in Florida, to assist in the credit

counseling services, and Freedman was assigned to represent Day.

Day paid six monthly payments of $212.39 from January to June 2008 for a

total payment of $1,274.34. None of the money that Day paid to the law firms was

disbursed to her creditors. Instead, the funds paid for fees of the law firms. As a

result of nonpayment, one of Day’s creditors sued her on April 17, 2008, and Day

tried to contact both CareOne and Ruther & Associates immediately after being

served. In response to her inquiries, Day received an email from Freedman on

April 21, 2008, that told her that Freedman had reviewed her file and would be

4 Case: 12-11887 Date Filed: 09/10/2013 Page: 5 of 68

working with the paralegal negotiators at CareOne to resolve her disputes with her

creditors. Day received no further assistance from CareOne or any of the attorneys

or law firms, and a default judgment was entered against her on July 10, 2008.

After the court entered a default judgment, Day received a form answer to the

complaint of her creditor that stated that it had been prepared by or with the

assistance of Legal Advice Line, LLC.

In July 2008, another creditor sued Day. She again tried to contact CareOne,

the law firms, and Freedman. A CareOne representative assured Day that CareOne

would take care of the matter, but CareOne, Freedman, and the law firms failed to

assist Day in that matter. Day filed for bankruptcy on July 15, 2008.

Day sued CareOne, Persels & Associates, Ruther & Associates, Persels,

Ruther, Freedman, several companies that had provided debt settlement services

but not legal representation to her, and one individual, who had provided debt

settlement services to her. Day sued on behalf of herself and a class of 10,000

similarly situated residents of Florida who had sought credit counseling services

from CareOne. Fed. R. Civ. P. 23(b)(3). In her complaint, Day alleged that the

debt management defendants were liable to her and the class under the Florida

Deceptive and Unfair Trade Practices Act, the Credit Repair Organizations Act,

and based on several causes of action under common law. The defendants who did

not provide legal representation, including CareOne, moved to stay the action

5 Case: 12-11887 Date Filed: 09/10/2013 Page: 6 of 68

against them and compel arbitration. The district court granted the motion to

compel arbitration and stayed the action against all of those defendants except

CareOne. The district court concluded that any claims against CareOne that arose

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