McCabe v. Ford Motor Company

CourtDistrict Court, D. Massachusetts
DecidedMarch 28, 2025
Docket1:23-cv-10829
StatusUnknown

This text of McCabe v. Ford Motor Company (McCabe v. Ford Motor Company) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McCabe v. Ford Motor Company, (D. Mass. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

_______________________________________ ) DANIEL MCCABE, et al., individually ) and on behalf of all others similarly situated, ) ) Plaintiffs, ) ) Civil Action No. v. ) 23-10829-FDS ) FORD MOTOR COMPANY, ) ) Defendant. ) _______________________________________)

MEMORANDUM AND ORDER ON DEFENDANT’S MOTION TO COMPEL ARBITRATION

SAYLOR, C.J. This is a consolidated set of putative class actions alleging defects in the transmissions of certain Ford vehicles. Jurisdiction is based on the Class Action Fairness Act of 2005, 28 U.S.C. § 1332(d)(2). Plaintiffs have brought suit against defendant Ford Motor Company. They represent putative classes of purchasers and lessees of Ford vehicles equipped with a 10R80 10-speed automatic transmission. According to the consolidated complaint, the transmission “can shift harshly and erratically, causing the vehicle to jerk, lunge, clunk, and hesitate between gears.” (Am. Consolidated Class Action Compl. (“ACC”) ¶ 4). The consolidated complaint asserts claims for breach of express warranty; breach of the implied warranty of merchantability; fraud and fraudulent concealment; and violations of the trade and consumer-protection laws of various states. The consolidated complaint asserts claims on behalf of 46 individual named plaintiffs. Ford has moved to compel arbitration of the claims brought by 19 of the individual plaintiffs. For the reasons set forth below, the motion will be granted in part and denied in part. I. Background A. Factual Background 1. The Underlying Lawsuit

The facts are set forth as alleged in the Amended Consolidated Class Action Complaint (“ACC”). According to the complaint, plaintiffs are consumers who purchased or leased vehicles designed and manufactured by defendant Ford Motor Company equipped with a 10R80 10-speed transmission. (ACC ¶¶ 35-73). Plaintiffs represent classes of consumers in nine states— Massachusetts, Florida, Alabama, Illinois, Texas, New York, California, Oklahoma, and Pennsylvania. The complaint alleges that when Ford first introduced the 10R80 transmission in the 2017 F-150, it “advertised the ‘improved acceleration and performance’ and ‘enhanced shifting performance’ offered by the Transmission.” (Id. ¶ 83). Ford also described the transmission as

“innovative” and “class-exclusive,” advertising its “responsiveness and all-around performance.” (Id. ¶¶ 94, 119). According to the complaint, however, the transmission did not live up to Ford’s representations. It alleges that vehicles equipped with the transmission “slip gears, hesitate, jerk, lunge, clunk, and/or shift roughly.” (Id. ¶ 132). It further alleges that “[s]ome consumers have reported that their Vehicle loses power while accelerating, including onto a freeway or through an intersection, when the Transmission failed to shift up or down.” (Id.). As a result, drivers have “reported whiplash and discomfort due to harsh shifting,” “distraction from driving due to loud and unusual sounds,” “concerns about reliability,” and “that they do not feel safe driving [their vehicles] in normal traffic conditions.” (Id. ¶¶ 133-34). According to the complaint, “[s]ince the 10R80 transmission was introduced . . . drivers have repeatedly complained to Ford about problematic shifting, including Vehicles lunging,

jerking, hesitating, clunking, and otherwise shifting erratically.” (Id. ¶ 677). It alleges that numerous complaints filed with the National Highway Transportation Safety Administration demonstrate that the defects with the 10R80 are “widespread.” (Id. ¶ 558). The vehicles in question are covered by Ford’s “New Vehicle Limited Warranty,” which provides that (subject to certain limitations, such as time and mileage) Ford will repair or replace any defective parts. (Id. ¶ 846). An owner or lessor seeking repairs under the Warranty must satisfy two preconditions: the vehicle must (1) be “properly operated and maintained” and (2) “taken to a Ford dealership for a warranted repair during the warranty period.” (Def. Mot. to Dismiss Mem. Exs. 1-7 (“Warranties”) at 9). At that point, the “authorized Ford Motor Company dealer[] will, without charge, repair, replace, or adjust all parts on your vehicle that

malfunction or fail during normal use during the applicable coverage period due to a manufacturing defect in factory-supplied materials or factory workmanship.” (Id.). In March 2018, Ford issued its first of several “Technical Service Bulletins,” instructing technicians on how to address “harsh or delayed shifts” in vehicles equipped with 10R80 transmissions. (ACC ¶¶ 680, 685). The complaint alleges that these Technical Service Bulletins “reflected knowledge of the [d]efect that Ford had maintained throughout the design and testing of the 10-speed [t]ransmission, prior to its first sale to consumers.” (Id. ¶ 686). Ford released further Technical Support Bulletins and “Special Service Messages” between 2018 and 2024 addressing issues with the 10R80. (Id. ¶¶ 679-716). The complaint alleges that these “recommendations fail to remedy the [10R80]’s shifting problems reported in Class Vehicles.” (Id. ¶ 716). The complaint alleges that from 2017 to the present, Ford “has misrepresented the safety, performance and reliability of the 10R80 . . . through its website, multimedia advertisements,

brochures, and in-person statements by its employees, authorized dealers, agents, sales representatives and/or repair technicians.” (Id. ¶ 721). According to the complaint, Ford has characterized the purported defect with the 10R80 as “‘normal,’ or simply a limited period of adjustment and adaptation.” (Id. ¶ 741). Although Ford allegedly knew about the defect with the 10R80, it “has allowed Plaintiffs and Class Members to continue to drive the Class Vehicles,” “has not recalled the [v]ehicles,” and “has not offered to reimburse [v]ehicle owners and lessees who incurred costs in an attempt to address [transmission problems] . . . [or] for any diminished value of their [v]ehicles resulting from the [d]efect.” (Id. ¶¶ 744, 746-48). The complaint alleges that plaintiffs “have not received the benefit for which they bargained when they purchased or leased the Class Vehicles,” and “the value of the Class

Vehicles has diminished.” (Id. ¶¶ 751-52). 2. The Arbitration Agreements1 The plaintiffs subject to defendant’s motion to compel arbitration each signed one of the following forms of financing agreement in connection with the purchase of their vehicle: a vehicle retail installment contract (“VRIC”); a motor vehicle lease agreement (“MVLA”); or a

1 “In addressing a motion to compel arbitration, the Court may consider evidence outside of the pleadings.” Kaiser v. StubHub, Inc., 2024 WL 3445059, at *1 n.1 (S.D.N.Y. July 17, 2024) (citing Meyer v. Uber Techs., Inc., 868 F.3d 66, 74 (2d Cir. 2017)); see also Lysik v. Citibank, N.A, 2017 WL 4164037, at *1 (N.D. Ill. Sept. 20, 2017) (“A court ruling on a motion to compel arbitration may consider evidence beyond the pleadings.” (citing Zurich Am. Ins. Co. v. Watts Indus., Inc., 417 F.3d 682, 687 (7th Cir. 2005)); Thompson v. Isagenix Int'l LLC, 849 F. App'x 712, 712 (9th Cir. 2021) (“A court may consider evidence outside the pleadings when ruling on a . . . motion to compel arbitration.”) retail installment sales contract (“RISC”). Plaintiffs Peter Adduci, Richard Bunger, Cruz Garza, James Grier, Julie and Todd Haworth, Richard Metz, Steve Ropieski, Matthew Skole, Bridgett Thompson, Brian and Kelly Wolfe, Daniel Wright, and Jeffrey Wright each signed a VRIC. In each instance, the dealership

assigned its “rights, privileges, and remedies” under the VRIC to Ford Motor Credit Company, LLC (“Ford Credit”). (Def. Mot. to Compel Arb. Mem. (“MTC”) Exs. A, C, H, J, K, M, & N at 8; Exs.

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McCabe v. Ford Motor Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mccabe-v-ford-motor-company-mad-2025.