Martino v. MCI Communications Services, Inc.

574 F.3d 447, 48 Communications Reg. (P&F) 318, 2009 U.S. App. LEXIS 16711, 92 Empl. Prac. Dec. (CCH) 43,629, 106 Fair Empl. Prac. Cas. (BNA) 1489, 2009 WL 2224914
CourtCourt of Appeals for the Seventh Circuit
DecidedJuly 28, 2009
Docket08-2405
StatusPublished
Cited by125 cases

This text of 574 F.3d 447 (Martino v. MCI Communications Services, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Martino v. MCI Communications Services, Inc., 574 F.3d 447, 48 Communications Reg. (P&F) 318, 2009 U.S. App. LEXIS 16711, 92 Empl. Prac. Dec. (CCH) 43,629, 106 Fair Empl. Prac. Cas. (BNA) 1489, 2009 WL 2224914 (7th Cir. 2009).

Opinion

EVANS, Circuit Judge.

Guy Martino appeals from the district court’s grant of summary judgment to his former employer, MCI Communications Services, Inc., and then, following a merger, Verizon Business Network Services, Inc. (Unless specificity is needed, we’ll refer to both as the “company.”) Martino alleges that the company selected him for termination during a nationwide reduction in force (RIF) because he was nearing his 56th birthday. The district court decided that no reasonable jury could reach that conclusion. Martino appeals and we re *450 view the district court’s decision de novo, starting with the facts viewed in the light most favorable to Mr. Martino.

Martino wasn’t exactly a spring chicken when he started working for MCI. He was 54. But apparently that didn’t trouble MCI or the manager who interviewed him, Bob Gross. From the time he began his employment in February 2005 to the day he was released in July 2006, Martino reported to Gross in his capacity as a “business solutions consultant,” or BSC. In that position, Martino assisted “core sales teams,” which in turn had a list of client accounts. To use the company’s lingo, Martino was in an “overlay” position — he provided support to sales teams but never actually spearheaded sales. On the other hand, Martino had a financial stake in the process. In addition to a salary, he received commissions on sales to which he was assigned. That would bring quite the benefit when Martino had the good fortune to work on a deal with British Petroleum (BP).

MCI began negotiations with BP over the summer of 2005 and closed the deal in October. Although Martino was technically part of the team working the deal, his involvement was peripheral. Even at that, some of the more important people involved — David Schiffman, the core sales rep who “quarterbacked the deal,” and Steve Rumstein, the director of IT Hosting Solutions — thought Martino came up short. One of the key phases of the transaction was drafting a response to BP’s “request for proposal” (RFP). (In plain English, this was MCI’s chance to make its sales pitch.) Schiffman took the lead on the project, but he assigned Martino the task of “gathering and providing technical information regarding data centers and hosting-related products and services.” From Schiffman’s perspective, Martino failed in that task. He “did not do an adequate job in assisting the core sales team”; he “provided inaccurate and/or incomplete information”; he was “frequently inaccessible”; and he was not a team player. Rumstein’s impression was much the same. He expected Martino to “take a much stronger leadership role in driving the sale process.” Naturally, Martino had a different view of things. He said his colleagues relied “very heavily on [him] from a hosting standpoint,” and he “would like to think” of himself as a “key person” on the deal.

In any event, Martino got credit for the BP deal after it closed, boosting his sales figures well over quota and turning a handsome commission. That was, however, the sole bright spot in an otherwise unremarkable tenure. Nearly 85 percent of Martino’s sales during his employment resulted from the BP deal and, as we noted, Martino’s credit for those sales was more a consequence of the nature of MCI’s crediting policy — to acknowledge everyone involved, no matter how weak their performance — than of hard work. When the BP deal wasn’t in play, Martino’s numbers suffered. In 2005, he failed to reach quota during March, April, May, June, July, August, September, November, and December. And in the absence of the BP deal, Martino would have hit only 47 percent of his quota for 2006. Martino therefore puts it rather mildly when he says the BP transaction was just a “significant contributor to [his] overall performance.”

But apart from the fact that the BP deal was Martino’s only big success — -and he was hardly instrumental to the deal at that — Martino’s skill set was soon to be obsolete. Following MCI’s merger with Verizon in January 2006, sweeping changes took place. Verizon did a “redundancy analysis” to identify duplicative positions, a common practice when companies in the same industry merge. Naturally, *451 redundancies were found, and that led to a RIF. But in Martino’s department at least, something else drove the RIF. Verizon wanted to shift the focus of that department, IT Hosting Solutions, to the provision of more complex services. (Bear with us now as we march through the associated jargon.)

During Martino’s employment with the company, the data services sold were either “colocation” services or “managed hosting” services. Colocation involved a client purchasing space, power, and cooling for its servers in the company’s data centers. The client managed the servers. In managed services, on the other hand, the client purchased space, power, and cooling, but the company managed the servers and applications. So colocation services were more basic (and thus cheaper), while managed services were more elaborate, involved more work on the company’s end, and presumably generated more revenue. When Verizon took over it decided to change the role of the BSCs in all of this. Going forward, BSCs would no longer be responsible for selling basic colocation services. Instead, they would only receive credit and commissions for the sale of managed services, and they would be expected to take a more active role in the sales process. This was problematic for Martino because he had limited success selling managed services; the majority of his qualified sales — including the BP transaction in which he did not meaningfully participate — consisted of basic colocation services. Martino was thus a prime candidate for termination.

And terminated he was. Word came down in June 2006 that 35 employees needed to be discharged from IT Services (of which Martino’s group, IT Hosting Solutions, was a subunit). Ed Franklin, the vice-president of IT Services, in turn asked Rumstein to submit a list of individuals from IT Hosting Solutions least likely to contribute to the company moving forward. In addition to Martino, Rumstein identified five others, all of whom were significantly younger than Martino (ranging in age from 33 to 45). He considered several factors to come up with the names, including geographical coverage (because some areas were staffed more adequately than others); the employee’s “demonstrated ability” to sell the complete product line (with a particular emphasis on managed hosting services); credibility with core sales teams; and “actual sales performance.” Rumstein placed limited weight on this last factor, however, since, as we have explained, the sales numbers could be skewed by virtue of the crediting system. Considering all the factors, Rumstein believed Martino looked good on paper but brought little to the table beyond that, especially in light of the shifted focus to managed hosting services.

Franklin then decided to discharge Martino along similar lines:

After receiving Mr. Rumstein’s list, I selected Mr. Martino for the RIF based on his performance. Although Mr. Martino’s qualified sales numbers were very good on their face, a deeper inquiry into his performance revealed that he was not as strong as his numbers suggested. First, the overwhelming majority of his qualified sales were a result of one sale to BP that occurred in 2005. Based on information I received from my reports, most notably [from] Mr. Rumstein, I was aware that Mr.

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574 F.3d 447, 48 Communications Reg. (P&F) 318, 2009 U.S. App. LEXIS 16711, 92 Empl. Prac. Dec. (CCH) 43,629, 106 Fair Empl. Prac. Cas. (BNA) 1489, 2009 WL 2224914, Counsel Stack Legal Research, https://law.counselstack.com/opinion/martino-v-mci-communications-services-inc-ca7-2009.