Mallory v. Consumer Safety Technology, LLC (JRG1)

CourtDistrict Court, E.D. Tennessee
DecidedAugust 21, 2024
Docket3:23-cv-00436
StatusUnknown

This text of Mallory v. Consumer Safety Technology, LLC (JRG1) (Mallory v. Consumer Safety Technology, LLC (JRG1)) is published on Counsel Stack Legal Research, covering District Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mallory v. Consumer Safety Technology, LLC (JRG1), (E.D. Tenn. 2024).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE AT KNOXVILLE

MAX MALLORY, individually and on behalf of ) all others similarly situated, ) ) Plaintiff, ) ) v. ) No. 3:23-CV-00436-JRG-DCP ) CONSUMER SAFETY TECHNOLOGY, LLC ) d/b/a INTOXALOCK, ) ) Defendant. )

MEMORANDUM OPINION AND ORDER

This matter is before the Court on Defendant Consumer Safety Technology, LLC’s Motion to Compel Arbitration and to Dismiss the Amended Complaint or in the Alternative to Stay Proceedings Pending Resolution of Arbitration [Doc. 24], Consumer Safety Technology’s Memorandum in Support [Doc. 25], Plaintiff Max Mallory’s Response [Doc. 30], and Consumer Safety Technology’s Reply [Doc. 31]. For the reasons herein, the Court will grant Consumer Safety Technology’s motion and compel arbitration of Mr. Mallory’s claims. I. BACKGROUND

After pleading guilty to drunk driving in 2019, Plaintiff Max Mallory sought the reinstatement of his driver’s license, and the State of Tennessee informed him that, to regain his driving privileges, he had to obtain an ignition interlock device and drive on a restricted license for two years. [Pl.’s Decl., Doc. 30-1, ¶¶ 3–5]. According to Mr. Mallory, the ignition interlock device “is installed in a person’s vehicle,” and through breath samples, it analyzes the driver’s blood-alcohol concentration and prevents the vehicle from starting if the driver’s blood-alcohol concentration is outside the legal limit. [Am. Compl., Doc. at 22, ¶¶ 17–18, 31]. Mr. Mallory contracted with Defendant Consumer Safety Technology, LLC to lease an ignition interlock device, [Pl.’s Decl. ¶¶ 6–7], and over roughly two years, he entered into eight lease agreements with Consumer Safety Technology, with those lease agreements ranging in duration from one month to six months. [Id. ¶¶ 8, 12].

The eighth lease—unlike any of the previous seven leases—contains an arbitration provision, which consists of multiple paragraphs and, in pertinent part, states: 18. BINDING ARBITRATION AND CLASS ACTION WAIVER

18.1 YOU AND CST AGREE TO RESOLVE DISPUTES ONLY BY ARBITRATION OR IN SMALL CLAIMS COURT AS DISCUSSED BELOW. YOU UNDERSTAND THAT BY THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS LEASE, AS A COURT WOULD, BUT ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE TO COURT, INCLUDING THE REVIEW OF ANY DECISION OR RESULT. If you do not want to be subject to this arbitration provision, you may opt out. To do so, within 30 days of the date of your installation of the Device, you must send notice to Consumer Safety Technology, LLC, Attn: Legal Department, 11035 Aurora Ave., Des Moines, IA 50322, stating your intent to opt out of this arbitration provision, as well as your name, mailing address, and account number. Should you not opt out of this arbitration provision within the 30-day period, you and CST shall be bound by the terms of this arbitration provision.1

18.2 You and CST agree that the Federal Arbitration Act applies to this Lease.

18.3 You and CST agree that, except for small claims court cases, any dispute that in any way arises out of or relates to this Lease, the Device or any other products or services you receive from us, or from any advertising for any of our or our affiliates’ products or services, or from our efforts to collect amounts you may owe us under this Lease, for the Device or for any other products or services you receive from us, including any disputes you have with our employees or agents, will be resolved by arbitration by one or more neutral arbitrators before the American Arbitration Association (“AAA”) you can also bring any issues you may have to the attention of federal, state, or local government agencies, and if the law allows,

1 Both parties agree that Mr. Mallory did not opt out of the arbitration provision. [Pl.’s Decl. ¶ 16; Woods’s Decl., Doc. 25-1, ¶ 9]. they can seek relief against us for you. This agreement to arbitrate continues to apply even after you have stopped receiving products and services from us.

18.4 Unless you and CST agree otherwise, the arbitration will take place in the state and county in which you reside. The AAA’s consumer arbitration rules will apply. You can get procedures, rules and fee information from the AAA, which you can find at www.adr.org.

. . . .

18.6 THIS AGREEMENT DOES NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISION OF THIS LEASE, THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. NO CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL OR GENERAL INJUNCTIVE RELIEF THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. ANY QUESTION REGARDING THE ENFORCEABILITY OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR.

[Eighth Lease Agreement, Doc. 25-2, at 9].2 Shortly before the eighth lease agreement’s expiration in April 2022, the State reinstated Mr. Mallory’s driver’s license and authorized the removal of the ignition interlock device from his vehicle. [Pl.’s Decl. ¶¶ 20–21]. Mr. Mallory then filed this class-action lawsuit in this Court against Consumer Safety Technology, claiming that it misrepresented the costs associated with its ignition interlock device, that it breached the leases and violated state law by overcharging him and levying excessive fees,3 and that its ignition interlock device damaged his vehicle’s

2 The Court will refer to these collective arbitration provisions in paragraph 18 as the arbitration agreement. 3 For example, Mr. Mallory alleges that Consumer Safety Technology’s “lockout fee,” i.e., the fee that it allegedly charges when its ignition interlock device locks out the driver from the vehicle because he has “fail[ed] the breathalyzer test” or “for reasons other than failing the breathalyzer test,” [Am. Compl. ¶ 80], is “more than double the amount permitted by Tennessee law,” [id. ¶ 71]. battery and required him to purchase at least five new batteries over the leases’ durations.4 [Am. Compl. at 22–38]. He brings various state-law claims against Consumer Safety Technology, including claims for breach of contract, fraud, and unjust enrichment, [id. at 46–60]—all of which he packages into a class-action lawsuit under the Class Action Fairness Act of 2005 (“CAFA”), 28 U.S.C. § 1711 et seq.5

In response to Mr. Mallory’s suit, Consumer Safety Technology petitions the Court to compel Mr. Mallory to “pursue [his claims] in individual arbitration,” invoking the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq. [Def.’s Mot. to Compel at 1]. Mr. Mallory opposes the motion. Having carefully considered the parties’ arguments, the Court is now prepared to rule on the motion. II. LEGAL STANDARD

The “primary substantive provision” of the FAA states that an arbitration provision in a commercial contract is “valid, irrevocable, and enforceable” except on “such grounds as exist at law or in equity for the revocation of any contract.” Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24 (1983) (quoting 9 U.S.C. § 2).

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Mallory v. Consumer Safety Technology, LLC (JRG1), Counsel Stack Legal Research, https://law.counselstack.com/opinion/mallory-v-consumer-safety-technology-llc-jrg1-tned-2024.