Lisa Shepard v. Homesite Group Incorporated

CourtDistrict Court, W.D. Michigan
DecidedMarch 31, 2026
Docket1:24-cv-00804
StatusUnknown

This text of Lisa Shepard v. Homesite Group Incorporated (Lisa Shepard v. Homesite Group Incorporated) is published on Counsel Stack Legal Research, covering District Court, W.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lisa Shepard v. Homesite Group Incorporated, (W.D. Mich. 2026).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

LISA SHEPARD,

Plaintiff, Hon. Sally J. Berens

v. Case No. 1:24-cv-804

HOMESITE GROUP INCORPORATED,

Defendant. ____________________________________/

OPINION Plaintiff Lisa Shepard has sued her former employer, Homesite Group Incorporated, alleging that it violated the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq., and its Michigan counterpart, the Michigan Persons with Disabilities Civil Rights Act (PWDCRA), M.C.L.A. § 37.1101 et seq. (Counts I and II), by discriminating against her and failing to provide a reasonable accommodation. (ECF No. 1 at PageID.6–7.) Shepherd further alleges that Homesite violated the Family Medical Leave Act (FMLA), 29 U.S.C. § 2601 et seq., by interfering with her exercise of her FMLA rights and by retaliating against her for exercising those rights (Count III). (Id. at PageID.7–8.) Presently before the Court is Homesite’s Motion for Summary Judgment (ECF No. 52), which is fully briefed and ready for decision.1 For the following reasons, the Court will GRANT Homesite’s motion for summary judgment.2 I. Background

A. Shepard’s Employment with Homesite Homesite is a property and casualty insurance company that markets policies directly to individuals. Because internet and phone are Homesite’s predominant form of contact with consumers, many of its agents and other employees work remotely. (ECF No. 52-5 at PageID.291.) Shepard began her employment with Homesite in April 2022, when it hired her to work remotely as a Coaching Supervisor. (ECF No. 52-2 at PageID.209, 224, 226.) In that position, Shepard supervised a team of 15 to 20 customer service agents who worked remotely taking inbound calls from policyholders. (Id. at PageID.209.) She was responsible for ensuring that her team met performance metrics and complied with internal policies and for boosting the team’s

morale and productivity. (Id.; ECF No. 52-7 at PageID.367.) Shepard’s normal activities included conducting one-on-one coaching sessions with her team members, providing quality feedback and de-escalation techniques, conducting monthly and bi-annual performance reviews and taking corrective action as needed, collaborating with human resources or employee relations to address policy violations, attending weekly and monthly meetings, and handling policyholder calls on occasion. (Id. at PageID.211, 212–13, 215–16, 220–23; ECF No. 53-1 at PageID.621.)

1 Pursuant to 28 U.S.C. § 636(c), the parties have consented to have the undersigned conduct all further proceedings, including entry of judgment, in this case. (ECF No. 47.) 2 Although both parties have requested oral argument, the Court finds it unnecessary as their briefs adequately develop the issues. Senior Manager Jessica Sadeghi-Guran supervised Shepard from the time of her hire until June 2023, when Operations Manager Amanda Meulemans became Shepard’s supervisor. (ECF No. 52-7 at PageID.368–69; ECF No. 52-8 at PageID.411; ECF No. 53-1 at PageID.625.) However, Sadeghi-Guran remained Shepard’s assigned supervisor in Homesite’s human resources information system and provided support to Meulemans during the supervisor transition. (ECF No.

52-7 at PageID.369; 52-8 at PageID.414.) B. Shepard Requests FMLA Leave Prior to joining Homesite, Shepard was diagnosed with degenerative disc disease. Although the condition does not produce constant symptoms, when she has a flareup it causes debilitating muscle spasms that make it difficult for her sit up or move easily. (ECF No. 52-4 at PageID.280.) In May 2023, Shepard re-injured her lower back and applied for FMLA leave through Sedgwick, Homesite’s third-party administrator for its FMLA leave program, short- and long-term disability benefits, and disability accommodation requests. (ECF No. 52-3 at

PageID.161–63; ECF No. 52-5 at PageID.291.) Sedgewick granted Shepard a continuous period of FMLA leave and short-term disability (STD) from May 17 through June 4, 2023. (ECF No. 52- 3 at PageID.249–50; ECF No. 53-1 at PageID.621–22.) Later that summer, Shepard experienced another flareup and Sedgewick granted her request for intermittent FMLA leave. (ECF No. 52-3 at PageID.250.) In August 2023, Shepard experienced more back pain and applied for another period of FMLA leave and STD. Sedgewick granted this request for a period beginning on August 18, 2023, with an expected return to work (RTW) date of September 18, 2023. (Id. at PageID.121, 164; ECF No. 52-10 at PageID.451; ECF No. 53-1 at PageID.622.) On September 22, 2023, Shepard

requested an extension of her medical leave, which Sedgwick granted with a revised RTW date of October 17, 2023. (ECF No. 52-10 at PageID.455, 457; ECF No. 53-1 at PageID.622.) During Shepard’s leave, Sedgewick sent updates about Shepard’s status to Sadeghi-Guran, who forwarded them to Meulemans or to the internal employee relations department as necessary. (ECF No. 52-7 at PageID.373–74; ECF No. 52-8 at PageID.413–14.) In other words, Sadeghi-Guran and Meulemans relied solely on information that Sedgewick provided and had no direct contact with

Shepard. (ECF No. 52-7 at PageID.368–69; ECF No. 53-1 at PageID.624.) Shepard exhausted her FMLA leave on October 24, 2023. (ECF No. 52-3 at PageID.254; ECF No. 53-1 at PageID.623.) At that time, Shepard was medically unable to return to her work at Homesite, and her doctor was unable to provide a RTW date. (ECF No. 52-1 at PageID.254; ECF No. 53-1 at PageID.623.) However, Sedgewick granted Shepard’s request to extend her STD benefits through December 13, 2023, the date of her next neurology appointment. (ECF No. 52-3 at PageID.254.) In Shepard’s absence, three individuals had been assigned to perform her duties. Matt Broscha, a senior member of Shepard’s team, provided interim coaching support to the team while

also performing his regular duties, and two other coaching supervisors were assigned Shepard’s managerial tasks while continuing to manage their own teams. (EF No. 52-7 at PageID.376–77; ECF No. 52-8 at PageID.432–33.) Given Shepard’s extended leave, Sadeghi-Guran and Meulemans began to explore options for providing Shepard’s team support and leadership depending upon her ability to return to work. (ECF No. 52-7 at PageID.398–401.) If Shepard exhausted her FMLA leave but remained on STD without an ADA accommodation, replacing her position would have been an option to meet business needs. (Id. at 399–400; ECF No. 52-11.) Homesite may utilize “[p]osition replacement” when an employee is on leave by filling the position with a new individual, but it does not entail terminating the replaced employee or eliminating the position. (ECF No. 52-6 at PageID.338.) The replaced employee continues on leave with access to employee benefits and, when able to return to work, may return to their original position, if available, or to other open positions. (Id. at PageID.343; 52-8 at PageID.427–29.) The employee is terminated only if no positions are available when the employee is able to return to work. (ECF No. 52-6 at PageID.343.)

C. Homesite Terminates Shepard’s Employment When a Homesite employee exhausts his or her FMLA leave, Sedgwick informs the employee of the next steps, including requesting an ADA accommodation. (Id. at PageID.340– 41.) Although Shepard claims that she submitted an accommodation request to Sedgewick around the time she exhausted her FMLA leave, it is undisputed that Homesite did not receive an accommodation request through Sedgewick until December 8, 2023.3 (ECF No. 52-3 at PageID.252; ECF No. 52-5; ECF No.

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