LD v. United Behavioral Health

District Court, N.D. California·Decided August 26, 2020·No. 4:20-cv-02254·Unknown

Opinion

CASE NO. 4:20-cv-02254 YGR ORDER GRANTING MOTIONS TO Plaintiffs, DISMISS WITH LEAVE TO AMEND

v. Re: Dkt. Nos. 33, 34 UNITED BEHAVIORAL HEALTH, ET AL., Defendants.

Plaintiffs1 bring this putative class action against defendants United Behavioral Health (“United”) and Viant, Inc. for claims arising out of United’s alleged failure to reimburse non-party Summit Estate at the Usual, Customary, and Reasonable Rate (“UCR”) for Intensive Outpatient Program (“IOP”) services that it provided to plaintiffs. Plaintiffs allege that defendants’ conduct caused them injury, because it forced them to pay out-of-pocket any amounts that United failed to reimburse Summit Estate. In the complaint, plaintiffs assert, on their own behalf and on behalf of a proposed class of similarly-situated United members, claims under the Employee Retirement Income Security Act of 1974 (“ERISA”) and the Racketeer Influenced and Corrupt Organizations Act (“RICO”). Now pending are two motions to dismiss all claims in the complaint under Federal Rule of Civil Procedure 12(b)(6) on the grounds that: (1) all of the claims in the complaint are inadequately pleaded; and (2) plaintiffs lack RICO standing. Having carefully considered the pleadings and the parties’ briefs, and for the reasons set forth below, the Court GRANTS the motions to dismiss WITH LEAVE TO AMEND.

1 Plaintiffs are LD, DB, BW, RH, and CJ. Plaintiffs have used pseudonyms to protect the Plaintiffs allege as follows. Plaintiffs are members of active health insurance policies administered by United. Compl. ¶ 2, Docket No. 1. Every such policy “provided coverage for out-of-network benefits for mental health and substance use disorder treatment at usual, customary, or reasonable rates.” Id. ¶ 6. United describes UCR rates on its website as being “based on what other health care professionals in the relevant geographic areas or regions charge for their services.” Id. ¶ 8. Before obtaining IOP services from Summit Estate, an out-of-network provider, plaintiffs signed a contract with Summit Estate that makes them “responsible for amounts not paid by United.” Id. ¶ 27. Summit Estate contacted United to verify out-of-network benefits and United represented that the IOP services in question would be paid “at UCR rates” and that the claims for such services “were not subject to third-party repricing by Viant.” Id. ¶ 26. Based on the “plain language” of the plans, “it was understood by all parties that 100% of UCR was equivalent to 100% of the billed charges of Summit Estate.”2 Id. ¶¶ 174, 187, 200, 212, 224. United “through plan documents, marketing materials, EOBs, and other materials” represented to plaintiffs that their plans would pay for out-of-network IOP services “at the UCR amount according to an objective, empirical methodology.” Id. ¶ 104. After receiving the IOP services, claims were submitted to United for payment according to the “out-of-network rate.” Id. ¶ 8. Instead of “paying UCR,” United engaged defendant Viant to “negotiate” reimbursements. Id. ¶ 18. Viant has “financial incentives” to negotiate low reimbursements. Id. ¶¶ 40, 46. Viant’s negotiations resulted in offers to reimburse for IOP services at an amount below the UCR, and United paid the plaintiffs’ claims at the reduced Viant amount. Id. ¶¶ 36-38. Neither United nor Viant disclosed to plaintiffs the methodology they used for calculating the reimbursement rates for IOP services. Id. ¶¶ 44, 127.

2 In their opposition, plaintiffs contradict the allegations in the complaint by asserting that No plaintiff has an agreement with Viant that permits Viant to negotiate with providers on his or her behalf. Id. ¶ 34. Yet, Viant represented “through written and oral correspondence” that it had authority to negotiate with providers on the patients’ behalf. Id. ¶ 51. “Every claim at issue in this litigation has been underpaid by United and overpaid or currently owed by the Plaintiffs and the Class.” Id. ¶ 79. “United’s underpayment of the claims at issue here resulted in unduly large balance bills to Plaintiffs.” Id. ¶ 99. The Explanation of Benefits (“EOB”) sent to plaintiffs do not state that Viant’s repricing is permitted under the plaintiffs’ plans and that the repriced amount negotiated by Viant is consistent with plan terms. Id. ¶ 53. The EOBs also do not state that the repriced amount is an “adverse benefit determination” that plaintiffs have the right to appeal. Id. Accordingly, plaintiffs did not have the opportunity to appeal the “underpayment[s].” Id. ¶ 56. Plaintiffs allege that United and other insurers were required as part of the settlement of an unrelated litigation (“Ingenix litigation”) to underwrite the creation of a database called the “FAIR health” database, which contains rates for the reimbursement for IOP treatment. Id. ¶ 20. Plaintiffs allege that United and the other insurers were not required by the Ingenix litigation settlement to use the FAIR health database.3 Id. Plaintiffs assert the following on their own behalf and on behalf of a proposed class of members “of a health benefit plan either administered or insured by United” whose claims for out- of-network IOP services “were underpaid or repriced by United and Viant,” id. ¶ 233: a claim against (1) both defendants under RICO, 18 U.S.C. § 1962(c); (2) United for underpaid benefits under ERISA, 29 U.S.C. § 1132(a)(1)(B); (3) United for breach of plan provisions under ERISA, 29 U.S.C. § 1132(a)(1)(B); (4) United for ERISA disclosure violations under 29 U.S.C. § 1132(c)(1); (5) United for breach of fiduciary duties under 29 U.S.C. § 1109 and 29 U.S.C. § 1132(a)(3); (6) United for violations of ERISA’s full and fair review statute, 29 U.S.C. § 1133; and (7) two claims against both defendants for equitable relief under 29 U.S.C. § 1132(a)(3).

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LD v. United Behavioral Health, (N.D. Cal. 2020).

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