Justin Fessler v. IBM Corporation

959 F.3d 146
CourtCourt of Appeals for the Fourth Circuit
DecidedMay 14, 2020
Docket18-2497
StatusPublished
Cited by76 cases

This text of 959 F.3d 146 (Justin Fessler v. IBM Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Justin Fessler v. IBM Corporation, 959 F.3d 146 (4th Cir. 2020).

Opinion

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 18–2497

JUSTIN FESSLER,

Plaintiff – Appellant,

v.

INTERNATIONAL BUSINESS MACHINES CORPORATION,

Defendant – Appellee.

------------------------------

METROPOLITAN WASHINGTON EMPLOYMENT LAWYERS ASSOCIATION; NORTH CAROLINA ADVOCATES FOR JUSTICE,

Amici Supporting Appellant.

Appeal from the United States District Court for the Eastern District of Virginia, at Alexandria. T. S. Ellis, III, Senior District Judge. (1:18–cv–00798–TSE–MSN)

Argued: January 29, 2020 Decided: May 14, 2020

Before GREGORY, Chief Judge, KING, and QUATTLEBAUM, Circuit Judges.

Vacated and remanded by published opinion. Chief Judge Gregory wrote the opinion, in which Judge King and Judge Quattlebaum joined.

ARGUED: Mark Russell Sigmon, SIGMON LAW, PLLC, Raleigh, North Carolina, for Appellant. Justin Robert Barnes, JACKSON LEWIS P.C., Atlanta, Georgia, for Appellee. ON BRIEF: Jeremy R. Williams, Matthew E. Lee, WHITFIELD, BRYSON & MASON, LLP, Raleigh, North Carolina, for Appellant. Matthew F. Nieman, JACKSON LEWIS P.C., Reston, Virginia, for Appellee. James Edward Rubin, RUBIN EMPLOYMENT LAW FIRM, P.C., Rockville, Maryland, for Amicus Metropolitan Washington Employment Lawyers Association. S. Luke Largess, Cheyenne N. Chambers, TIN FULTON WALKER & OWEN, PLLC, Charlotte, North Carolina, for Amicus North Carolina Advocates for Justice.

2 GREGORY, Chief Judge:

Justin Fessler brings this suit against his former employer, International Business

Machines Corporation (“IBM”), for unpaid commissions. Fessler alleges that IBM

unlawfully “capped” his sale commissions despite representing to him that his

commissions would be uncapped. The district court dismissed his claims on the basis that

the Incentive Plan Letters (“IPLs”) that IBM presents to its employees foreclosed any

reasonable expectation that Fessler would receive additional commissions. For the reasons

explained below, we find that Fessler adequately states claims for fraud, constructive fraud,

unjust enrichment, quantum meruit, and punitive damages. 1 We thus vacate the judgment

of the district court and remand the case for further proceedings consistent with this

opinion.

I.

Fessler joined IBM in October 2008 and started working as the company’s inside

sales information specialist for the United States Federal Government in 2009. His

compensation consisted of both a base salary and commissions. Fessler had three

commission plans that are relevant here: the first was in effect from January 1, 2016

through June 30, 2016; the second, from January 1, 2017 through June 30, 2017; and the

third, from July 1, 2017 through December 21, 2017. A part of each written commission

1 Fessler does not appeal the district court’s dismissal of his breach of contract claim. 3 plan was sent to Fessler as an IPL. 2 The plans contained several disclaimers that were in

large part similar to each other. First, the IPL contained a “Right to Modify or Cancel”

disclaimer. In the first half of 2017, the IPL stipulated:

The Plan does not constitute an express or implied contract or a promise by IBM to make any distributions under it. IBM reserves the right to adjust the Plan terms, including, but not limited to, changes to sales performance objectives, assigned territories or account opportunities, applicable incentive payment rates or similar earnings opportunities, or to modify or cancel the Plan, for any individual or group of individuals, including withdrawing your accepted Incentive Plan Letter if your incentive eligibility status changes.

J.A. 815. The IPLs for the first half of 2016 and the second half of 2017 contained similar

disclaimers. However, unlike the IPLs from 2017, the IPL from 2016 stipulated that “IBM

reserves the right to adjust the Plan terms . . . up until any related payments have been

earned under the Plan terms.” J.A. 815.

The IPLs also contain disclaimers about “Adjustments for Errors.” Specifically,

each IPL provided:

IBM reserves the right to review and, in its sole discretion, adjust or require repayment of incorrect incentive payments resulting from incomplete incentives processes or other errors in the measurement of achievement or the calculation of payments, including errors in the creation or communication of sales objectives. Depending on when an error is identified, corrections may be made before or after the last day of the full- Plan period, and before or after the affected payment has been released.

J.A. 815.

Finally, the IPLs contained a disclaimer providing for “Review of a Specific

Transaction.” For example, the IPL for the first half of 2017 stated:

2 The district court considered the IPLs attached to IBM’s Motion to Dismiss because they were integral to the Complaint and Fessler did not dispute their accuracy. 4 If a specific customer transaction has a disproportionate effect on an incentive payment when compared with the opportunity anticipated during account planning and used for the setting of sales objectives, or is disproportionate compared with your performance contribution towards the transaction, IBM reserves the right to review and, in its sole discretion, adjust the incentive achievement and/or related payments.

JA 816. The other two IPLs contained similar provisions.

Around the time Fessler received each IPL, IBM also provided him with PowerPoint

presentations describing the terms of the compensation plan and including information that

was not in the IPLs. The PowerPoint presentations noted, no less than six times, that

Fessler’s payments and earnings opportunities were uncapped. Fessler alleges that these

representations were repeated in sales meetings and by IBM managers. As Fessler puts it,

these were part of “IBM’s official policies,” which “provide that sales representatives[’]

commissions may be adjusted to correct errors, but their commissions may not be

arbitrarily capped for the purpose of limiting the employee’s earnings.” J.A. 6. 3

Fessler was not paid his expected commission on three separate occasions. First,

Fessler was paid $50,000, rather than the expected earned commission of $258,200, from

an $8,900,000 deal closed in 2016 with the United States Census Bureau. The commission

he received was not paid immediately. When Fessler approached his manager about the

delay, she told him that because the deal was over $5,000,000, it went through an internal

review process. Fessler alleges that neither his first nor his second line manager were

3 Fessler abandoned his claims based on the statements of IBM executives on appeal. Fessler Reply Br. at 9 (“Given the holdings in Vinson, Beard, and Swafford, and given that Fessler does not need the claim based on oral representations, he will voluntarily forego the oral misrepresentation claim to narrow the issues on appeal.”) 5 consulted as part of this process. And after the review, Fessler was informed that he was

credited with only a fraction of the revenue due to his contribution to the deal. Yet the

reviewer never explained what they understood Fessler’s contribution to be, and no other

sales representative was credited with the revenue that was not credited to Fessler.

According to Fessler, both of his managers believed that his contribution was significant,

and they did not understand why his commission was arbitrarily capped by IBM.

Second, in May 2017, Fessler was paid about $30,000, rather than the expected

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