Jackson v. Starbucks Corporation

District Court, District of Columbia·Decided April 8, 2021·No. Civil Action No. 2019-1487·Published

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

HAROLD STANLEY JACKSON, :

:

Plaintiff, : Civil Action No.: 19-1487 (RC)

:

v. : Re Document No.: 32 :

STARBUCKS CORPORATION, et al., :

:

Defendants. :

MEMORANDUM OPINION

GRANTING IN PART AND DENYING IN PART DEFENDANT DAN WHITE-HUNT’S MOTION TO DISMISS AMENDED COMPLAINT

I. INTRODUCTION

Plaintiff Harold Stanley Jackson brings this action against Starbucks Corporation (“Starbucks”), and local Starbucks manager Dan White-Hunt (collectively, “Defendants”). He contends that Defendants discriminated against him based on his race and personal appearance, when, on April 24, 2018, he was verbally and physically accosted by a Starbucks staff member while attempting to make a purchase at a local Starbucks located in Foggy Bottom. He now asserts a number of claims against Defendants, including common law negligent supervision, aiding and abetting battery, and race and personal appearance discrimination under the D.C. Human Rights Act (“DCHRA”), D.C. Code § 2-1402.31 and race discrimination under 42 U.S.C. § 1981 (“Section 1981”). White-Hunt has moved to dismiss the claims against him in their entirety. For the reasons stated below, White-Hunt’s motion to dismiss will be granted in part and denied in part.

II. FACTUAL BACKGROUND

A. The Incident at Starbucks The Court summarizes the relevant facts as alleged in Jackson’s amended complaint, assuming, as it must when considering a motion to dismiss for failure to state a claim, the “truth of all well-pleaded factual allegations . . . and construes reasonable inferences from those allegations in the plaintiff's favor.” Sissel v. U.S. Dep’t of Health & Human Servs., 760 F.3d 1, 4 (D.C. Cir. 2014).

The basis for this suit concerns an alleged altercation that occurred between Jackson, an African American man and Starbucks customer, and various Starbucks employees. Jackson entered the Starbucks located at 2130 H Street, NW, Washington D.C. on the afternoon of April 24, 2018. Am. Compl. ¶¶ 15–17, ECF No. 22. After picking up a small package of pre-wrapped madeleine cookies from the counter, he started to walk towards the end of the line of customers waiting to make their purchase. Id. ¶¶ 1, 18. At this time, the Starbucks cashier, Richard Washington, said to Jackson something to the effect of “Sir, you’re not supposed to touch those” or “Sir, you have to pay for those.” Id. ¶ 19. Jackson responded by saying, “What, do you think I’m going to steal it?” Id. ¶ 20. Washington continued to insist that Jackson return the cookies to the shelf, at which point Jackson asked to speak to a manager. Id. ¶ 21. Jackson then had a brief, roughly two-minute conversation with White-Hunt, the store manager, after which time Jackson walked to the end of the customer line to wait to make his purchase. Id. ¶ 23.

Shortly thereafter, Washington, “a large and physically imposing man” came out from behind the counter and “walked aggressively towards [] Jackson.” Id. ¶ 26. Jackson alleges that he did so “on White-Hunt’s instruction or with his encouragement.” Id. White-Hunt followed after Washington. Id. ¶ 27. Washington then moved White-Hunt out of the way, muttered “he

gotta get out,” and pushed Jackson. Id. ¶ 28. Jackson responded by telling Washington, “Big man, don’t put your hands on me no more,” at which point Washington pushed Jackson to the floor. Id. As a result of the fall, Jackson briefly lost consciousness and apparently suffered a seizure. Id. Within five minutes, medical personnel arrived on the scene and took him to a nearby hospital. Id. ¶¶ 32, 34.

Later that day, White-Hunt called a Starbucks reporting line to file an oral incident report of the physical altercation, representing that “[p]olice were not called” and that “[n]obody was injured.” Id. ¶ 36. He also reported a starkly different situation than the one painted by Jackson in his amended complaint, stating that “[Jackson] shouted at [White-Hunt] using profanity words . . . [White-Hunt then] overheard the customer yell at the front end barista, Chelsie, that he was going to mess her up and yelled at her. . . [a]t that time, another barista, [Washington], approached the customer and advised the customer to leave the premises. [Jackson] got more aggravated and proceeded to attack [Washington]. In defense, [Washington] held the customer back until the campus police arrived . . .” Id.

Jackson continues to experience back and neck pain as a result of the incident, and has incurred medical expenses to treat these injuries. Id. ¶¶ 59–61. He remains unable to exercise as he used to, and has trouble falling asleep. Id. ¶ 62. He also alleges that the resulting physical limitations “have caused substantial mental anguish and frustration,” on top of the humiliation he suffered due to his discriminatory treatment by Defendants. Id. ¶¶ 61–63.

B. Procedural History

On April 22, 2019, Jackson filed a complaint against Starbucks and Washington (named as “John Doe”) in the Superior Court of the District of Columbia. See Superior Court Complaint,

ECF No. 1-4. A month later, Starbucks removed the matter to this Court. See Notice of Removal, ECF No. 1.

On April 24, 2020, Jackson amended his complaint to remove Washington as a defendant, 1 and added claims against White-Hunt, the store manager on duty at the time of the incident. As is relevant to the motion before the Court, Jackson now asserts four claims against White-Hunt, including: (1) a claim alleging that White-Hunt’s supervision of Washington was negligent, Am. Compl. ¶¶ 67–68, (2) a claim alleging that White-Hunt aided and abetted in Washington’s battery, id. ¶¶ 73–75, (3) a race and physical appearance claim of discrimination in violation of the DCHRA, id. ¶¶ 76–83, and (4) a race discrimination claim in violation of Section 1981. Id. ¶¶ 84–89. This Court has original jurisdiction over the claim for race discrimination in violation of Section 1981 and supplemental jurisdiction over each of the other claims pursuant to 28 U.S.C. §§ 1367(a) and 1441(c). See Notice of Removal at 1.

White-Hunt has now filed a motion to be dismissed as a defendant in this case pursuant to Rule 12(b)(6). Def. Dan White-Hunt’s Mot. Dismiss Am. Compl. (“Def.’s Mot.”), ECF No. 32. Jackson opposes this motion, Pl.’s Opp’n to Def. White-Hunt’s Mot. Dismiss (“Pl.’s Opp’n”), ECF No. 35, and White-Hunt has filed a reply, Def. Dan White-Hunt’s Reply in Further Supp. of Mot. Dismiss (“Def.’s Reply”), ECF No. 37. The motion is fully briefed and ripe for consideration.

III. LEGAL STANDARD

To prevail on a motion to dismiss for failure to state a claim, a plaintiff must provide a “short and plain statement of the claim,” Fed. R. Civ. P. 8(a)(2), that “give[s] the defendant fair

1 According to the parties, Washington, the Starbucks employee who was the direct participant in the altercation with Jackson, passed away while this action was pending. See Def.’s Mot. at 4.

notice of what the . . . claim is and the grounds upon which it rests,” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (second alteration in original) (quoting Conley v. Gibson, 355 U.S. 41, 47 (1957)). A motion to dismiss under Rule 12(b)(6) does not test a plaintiff’s likelihood of success on the merits, but rather “tests the legal sufficiency of a complaint” by asking whether the plaintiff has properly stated a claim for which relief can be granted. Browning v. Clinton, 292 F.3d 235, 242 (D.C. Cir. 2002). In considering such a motion, the complaint must be construed “liberally in the plaintiff’s favor with the benefit of all reasonable inferences derived from the facts alleged.” Stewart v. Nat’l Educ. Ass’n, 471 F.3d 169, 173 (D.C. Cir. 2006) (citing Kowal v. MCI Commc’ns Corp., 16 F.3d 1271, 1276 (D.C. Cir. 1994)).

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