Jackson v. Starbucks Corporation

CourtDistrict Court, District of Columbia
DecidedApril 8, 2021
DocketCivil Action No. 2019-1487
StatusPublished

This text of Jackson v. Starbucks Corporation (Jackson v. Starbucks Corporation) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Jackson v. Starbucks Corporation, (D.D.C. 2021).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

HAROLD STANLEY JACKSON, : : Plaintiff, : Civil Action No.: 19-1487 (RC) : v. : Re Document No.: 32 : STARBUCKS CORPORATION, et al., : : Defendants. :

MEMORANDUM OPINION

GRANTING IN PART AND DENYING IN PART DEFENDANT DAN WHITE-HUNT’S MOTION TO DISMISS AMENDED COMPLAINT

I. INTRODUCTION

Plaintiff Harold Stanley Jackson brings this action against Starbucks Corporation

(“Starbucks”), and local Starbucks manager Dan White-Hunt (collectively, “Defendants”). He

contends that Defendants discriminated against him based on his race and personal appearance,

when, on April 24, 2018, he was verbally and physically accosted by a Starbucks staff member

while attempting to make a purchase at a local Starbucks located in Foggy Bottom. He now

asserts a number of claims against Defendants, including common law negligent supervision,

aiding and abetting battery, and race and personal appearance discrimination under the D.C.

Human Rights Act (“DCHRA”), D.C. Code § 2-1402.31 and race discrimination under 42 U.S.C.

§ 1981 (“Section 1981”). White-Hunt has moved to dismiss the claims against him in their

entirety. For the reasons stated below, White-Hunt’s motion to dismiss will be granted in part

and denied in part. II. FACTUAL BACKGROUND

A. The Incident at Starbucks

The Court summarizes the relevant facts as alleged in Jackson’s amended complaint,

assuming, as it must when considering a motion to dismiss for failure to state a claim, the “truth

of all well-pleaded factual allegations . . . and construes reasonable inferences from those

allegations in the plaintiff's favor.” Sissel v. U.S. Dep’t of Health & Human Servs., 760 F.3d 1, 4

(D.C. Cir. 2014).

The basis for this suit concerns an alleged altercation that occurred between Jackson, an

African American man and Starbucks customer, and various Starbucks employees. Jackson

entered the Starbucks located at 2130 H Street, NW, Washington D.C. on the afternoon of April

24, 2018. Am. Compl. ¶¶ 15–17, ECF No. 22. After picking up a small package of pre-wrapped

madeleine cookies from the counter, he started to walk towards the end of the line of customers

waiting to make their purchase. Id. ¶¶ 1, 18. At this time, the Starbucks cashier, Richard

Washington, said to Jackson something to the effect of “Sir, you’re not supposed to touch those”

or “Sir, you have to pay for those.” Id. ¶ 19. Jackson responded by saying, “What, do you think

I’m going to steal it?” Id. ¶ 20. Washington continued to insist that Jackson return the cookies

to the shelf, at which point Jackson asked to speak to a manager. Id. ¶ 21. Jackson then had a

brief, roughly two-minute conversation with White-Hunt, the store manager, after which time

Jackson walked to the end of the customer line to wait to make his purchase. Id. ¶ 23.

Shortly thereafter, Washington, “a large and physically imposing man” came out from

behind the counter and “walked aggressively towards [] Jackson.” Id. ¶ 26. Jackson alleges that

he did so “on White-Hunt’s instruction or with his encouragement.” Id. White-Hunt followed

after Washington. Id. ¶ 27. Washington then moved White-Hunt out of the way, muttered “he

2 gotta get out,” and pushed Jackson. Id. ¶ 28. Jackson responded by telling Washington, “Big

man, don’t put your hands on me no more,” at which point Washington pushed Jackson to the

floor. Id. As a result of the fall, Jackson briefly lost consciousness and apparently suffered a

seizure. Id. Within five minutes, medical personnel arrived on the scene and took him to a

nearby hospital. Id. ¶¶ 32, 34.

Later that day, White-Hunt called a Starbucks reporting line to file an oral incident report

of the physical altercation, representing that “[p]olice were not called” and that “[n]obody was

injured.” Id. ¶ 36. He also reported a starkly different situation than the one painted by Jackson

in his amended complaint, stating that “[Jackson] shouted at [White-Hunt] using profanity words

. . . [White-Hunt then] overheard the customer yell at the front end barista, Chelsie, that he was

going to mess her up and yelled at her. . . [a]t that time, another barista, [Washington],

approached the customer and advised the customer to leave the premises. [Jackson] got more

aggravated and proceeded to attack [Washington]. In defense, [Washington] held the customer

back until the campus police arrived . . .” Id.

Jackson continues to experience back and neck pain as a result of the incident, and has

incurred medical expenses to treat these injuries. Id. ¶¶ 59–61. He remains unable to exercise as

he used to, and has trouble falling asleep. Id. ¶ 62. He also alleges that the resulting physical

limitations “have caused substantial mental anguish and frustration,” on top of the humiliation he

suffered due to his discriminatory treatment by Defendants. Id. ¶¶ 61–63.

B. Procedural History

On April 22, 2019, Jackson filed a complaint against Starbucks and Washington (named

as “John Doe”) in the Superior Court of the District of Columbia. See Superior Court Complaint,

3 ECF No. 1-4. A month later, Starbucks removed the matter to this Court. See Notice of

Removal, ECF No. 1.

On April 24, 2020, Jackson amended his complaint to remove Washington as a

defendant, 1 and added claims against White-Hunt, the store manager on duty at the time of the

incident. As is relevant to the motion before the Court, Jackson now asserts four claims against

White-Hunt, including: (1) a claim alleging that White-Hunt’s supervision of Washington was

negligent, Am. Compl. ¶¶ 67–68, (2) a claim alleging that White-Hunt aided and abetted in

Washington’s battery, id. ¶¶ 73–75, (3) a race and physical appearance claim of discrimination in

violation of the DCHRA, id. ¶¶ 76–83, and (4) a race discrimination claim in violation of Section

1981. Id. ¶¶ 84–89. This Court has original jurisdiction over the claim for race discrimination

in violation of Section 1981 and supplemental jurisdiction over each of the other claims pursuant

to 28 U.S.C. §§ 1367(a) and 1441(c). See Notice of Removal at 1.

White-Hunt has now filed a motion to be dismissed as a defendant in this case pursuant to

Rule 12(b)(6). Def. Dan White-Hunt’s Mot. Dismiss Am. Compl. (“Def.’s Mot.”), ECF No. 32.

Jackson opposes this motion, Pl.’s Opp’n to Def. White-Hunt’s Mot. Dismiss (“Pl.’s Opp’n”),

ECF No. 35, and White-Hunt has filed a reply, Def. Dan White-Hunt’s Reply in Further Supp. of

Mot. Dismiss (“Def.’s Reply”), ECF No. 37. The motion is fully briefed and ripe for

consideration.

III. LEGAL STANDARD

To prevail on a motion to dismiss for failure to state a claim, a plaintiff must provide a

“short and plain statement of the claim,” Fed. R. Civ. P. 8(a)(2), that “give[s] the defendant fair

1 According to the parties, Washington, the Starbucks employee who was the direct participant in the altercation with Jackson, passed away while this action was pending. See Def.’s Mot. at 4.

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