In re Toys "R" US-Delaware, Inc.

295 F.R.D. 438, 2014 WL 198665
CourtDistrict Court, C.D. California
DecidedJanuary 17, 2014
DocketMDL No. CV 08-01980 MMM (FMOx); Nos. CV 06-08163 MMM (FMOx), CV 08-06645 MMM (FMOx)
StatusPublished
Cited by70 cases

This text of 295 F.R.D. 438 (In re Toys "R" US-Delaware, Inc.) is published on Counsel Stack Legal Research, covering District Court, C.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In re Toys "R" US-Delaware, Inc., 295 F.R.D. 438, 2014 WL 198665 (C.D. Cal. 2014).

Opinion

[444]*444ORDER GRANTING PLAINTIFFS’ MOTION FOR FINAL APPROVAL OF CLASS ACTION SETTLEMENT AND GRANTING MOTION FOR INCENTIVE AWARDS

MARGARET M. MORROW, District Judge.

On December 21, 2006, Nicola Edwards and James Schley filed an action against Toys “R” Us (“Toys”), alleging that it had violated the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq.1 Specifically, plaintiffs asserted that Toys had violated the Fair and Accurate Credit Transactions Act (“FACTA”), which requires that “no person that accepts credit cards or debit cards for the transaction of business shall print more than the last five digits of the card number or the expiration date upon any receipt provided to the cardholder at the point of the sale or the transaction.” 15 U.S.C. § 1681e(g). Plaintiffs sued on behalf of a class of consumers who received receipts from Toys that did not comply with FACTA (the “Edwards plaintiffs”).

On May 21, 2008, Gregory J. Ellis filed a similar action in the Northern District of Illinois, which was assigned to Judge William T. Hart.2 Like Edwards and Schley, Ellis sought to represent a class of consumers who received a receipt from Toys that did not comply with FACTA (the “Ellis plaintiffs”). On October 9, 2008, the United States Judicial Panel on Multidistrict Litigation transferred the Ellis action to this court for consolidated pretrial proceedings.3

On March 8, 2010, the Ellis and Edwards plaintiffs filed separate motions for class certification.4 Toys separately opposed the motions on April 5, 2010.5 On August 17, 2010, the court denied the motions for class certification.6 Three days later, the parties filed a stipulation to stay the case pending decision by the Ninth Circuit of Bateman v. American Multi-Cinema, Inc., 623 F.3d 708 (9th Cir.2010).7 Following decision of Bateman, the parties requested a further stay so that they could mediate the actions.8 The stay was lifted on August 3, 2011.9

In its order lifting the stay, the court directed the parties to meet and confer and file a joint report setting forth their respective positions as to whether the court should certify a class or classes following the Ninth Circuit’s decision in Bateman.10 On January 11, 2013, the court granted plaintiffs’ renewed motion for class certification.11 Toys filed an interlocutory appeal in the Ninth Circuit.

On February 19, 2013, the parties advised the court that they had reached a settlement.12 On March 18, 2013, the Ninth Circuit stayed Toys’ petition for interlocutory appeal pending the outcome of settlement [445]*445approval in the district court.13 Plaintiffs filed a motion for preliminary approval of the settlement agreement on May 13, 2013,14 which the court approved on June 6, 2013.15 The court set a final approval hearing for November 4, 2013 at 10:00 a.m.16 On August 9, 2013, plaintiffs filed a motion for attorneys’ fees.17 On October 7, 2013, they filed a motion for final approval of the settlement.18 Toys has not opposed either motion.

I. FACTUAL BACKGROUND

A. The Edwards and Ellis Cases

Both the Edwards and Ellis actions involve a period of time in 2006 during which Toys printed more than the last four digits of consumers’ credit card numbers on its customer receipts. The court found the following facts undisputed in deciding a motion for summary judgment in Edwards:

For seven years prior to 2006, Toys collaborated with NCR Corporation (“NCR”) to implement upgrades to its cash register software. Edwards v. Toys “R” Us, 527 F.Supp.2d 1197, 1203 (C.D.Cal.2007). NCR is an outside consultant that works closely with Toys — so closely that NCR has stationed one of its employees in Toys’ offices to assist with software issues. Id. By the middle of 2005, all of the cash register systems in Toys’ stores were programmed to print only the last four digits of debit and credit card numbers and to omit card expiration dates on electronically printed customer receipts. Id. Beginning in mid-2006, Toys initiated a plan to truncate card numbers on internal corporate displays so that only the first six and last four digits of customer card numbers were visible. Id. The internal displays included “call info chits” used internally for customer service purposes. Id.19 A team of NCR and Toys personnel developed an appropriate software upgrade to modify the internal displays and generated a change request (“CR”). Toys then engaged NCR to develop the software and implement the upgrade. NCR completed its work by October 27, 2006. Id. at 1204.

In the process of upgrading Toys’ cash register software to truncate the credit and debit card information shown on internal displays, Jeanette Lee, an NCR employee who worked exclusively from Toys’ main office, revised the CR to state that “all guest receipts [would] also contain the same masking of the first 6 and the last 4 digits.” Id. By making this revision, Lee effectively added information to external customer receipts that had been previously suppressed. Before implementing the software modification, Lee contacted two Toys employees and requested approval to apply the change to all receipts. On August 24, 2006, Toys’ Point of Sale Systems team held a meeting; the minutes of this meeting state: “CR-615, this is the CR which masks the credit card on the referral chit____The same masking change will also be used on other guest receipts.” Id.

Although the software was tested both by NCR and Toys’ user acceptance group, the receipts generated by the new software were never compared with the original conforming receipts. Beginning in late October 2007, the software change was implemented and caused more than the last five digits of customer credit and debit card numbers to appear on more than 29 million printed customer receipts. Id. at 1204-05.

On December 27, 2007, Toys received a copy of the Edwards complaint. Toys promptly took action to cure the violation. It [446]*446assembled a team to run tests on cash registers, which confirmed that the registers were printing more than the last four digits of customers’ card numbers. The team developed and implemented a software change to correct the problem; by January 5, 2008, all of Toys’ cash registers nationwide had been brought into compliance with FACTA. Id. at 1205.

After considering the motion for summary judgment in Edwards, the court found that there were disputed issues of fact that precluded granting the motion.20 Six months after the court decided the Edwards

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295 F.R.D. 438, 2014 WL 198665, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-toys-r-us-delaware-inc-cacd-2014.