Hillow v. ETrade Securities, LLC

CourtDistrict Court, E.D. Missouri
DecidedApril 20, 2022
Docket4:22-cv-00145
StatusUnknown

This text of Hillow v. ETrade Securities, LLC (Hillow v. ETrade Securities, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Missouri primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hillow v. ETrade Securities, LLC, (E.D. Mo. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MISSOURI EASTERN DIVISION

REGIS HILLOW and the ) REGIS HILLOW LIVING TRUST, ) ) Plaintiffs, ) ) v. ) Case No. 4:22-CV-145-JAR ) E*TRADE SECURITIES, LLC, ) ) Defendant. )

MEMORANDUM AND ORDER This matter is before the Court on E*Trade Securities, LLC’s (“E*Trade”) Motion to Stay Proceedings and Compel Arbitration. (Doc. 9). The motion is fully briefed and ready for disposition. For the reasons discussed below, the motion will be granted.

I. BACKGROUND On August 20, 2021, Plaintiffs Regis Hillow (“Hillow”) and the Regis Hillow Living Trust (the “Trust”) filed an action against E*Trade in Missouri state court. (Doc. 1 at ¶ 1). E*Trade timely removed the action to this Court on February 7, 2022 because Plaintiffs’ Petition raised a federal question under the Securities Exchange Act. (Id. at ¶¶ 9-18). E*Trade now seeks to compel arbitration of Plaintiffs’ claims pursuant to the parties’ contractual agreements and the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. (“FAA”). Hillow is a retired businessman and sophisticated securities trader who has traded at high volumes for approximately 15 years. E*Trade is a Financial Industry Regulatory Authority (“FINRA”) registered online broker-dealer. Plaintiffs began trading on E*Trade’s securities trading platform (the “Platform”) in early 2018. Plaintiffs indicate that the account at issue held over $3 million in March 2021, could trade on far more than this amount through margin lending, and the volume of account trading regularly exceeds $100 million per year. (Doc. 4 at ¶¶ 5-6). Plaintiffs claim that the Platform failed to accurately reflect the “cost basis” of Plaintiffs’ positions because the Platform did not properly incorporate “wash sale” data. It is unnecessary at

this juncture of the case to delve further into Plaintiffs’ arguments regarding alleged inaccuracies on the Platform. Plaintiffs bring claims for Fraudulent Misrepresentation (Count I), Negligent Misrepresentation (Count II), Fraud (Count III), Securities Fraud and Violation of 15 U.S.C. § 78j (Count IV), and Negligence (Count V). Plaintiffs seek directly attributable damages of at least $3.5 million and market adjusted damages of over $15 million due to trading on inaccurate cost basis information. E*Trade now seeks to compel arbitration on the grounds that Hillow and the Trust consented to binding arbitration upon opening the relevant account. (Docs. 9-10). Hillow is a Trustee for the Trust and “able to act on its behalf,” though there may be additional Trustees. (Doc. 15 at 11, ¶ 6). In December 2017, Hillow opened two brokerage accounts with E*Trade, one of which was closed just days later (the “Closed Account”). (Id. at ¶

2). Hillow contends that the other brokerage account, ending in *7009 (the “Account”), was an individual account opened in his personal name and listing his Social Security Number. (Id. at ¶ 3). Shortly after opening the Account, Hillow contacted his E*Trade representative and changed the Account’s name from his own to “Regis Hillow Living Trust UAD 01/29/98.” (Id. at ¶ 4). Despite this change, Hillow insists that he acted in a strictly personal capacity and did not execute an E*Trade Account Application in his role as Trustee of the Trust. (Id. at ¶ 8). E*Trade has offered a Declaration by Erik Renga, its Executive Director of Operations. (Doc. 10-1). Renga’s Declaration provides that Hillow opened an account for the Trust on December 12, 2017 and submitted an Account Application in connection with the opening. (Id. at ¶ 7). It appears clear that Hillow selected “Trust” when asked to identify the “[t]ype of account” in the Account Application. (Id. at 5). When individuals submitted an Account Application with E*Trade at this time, they were also required to accept the E*Trade Customer Agreement (the “Agreement”), which E*Trade made available for review via hyperlink. (Id. at ¶ 15). In submitting

the Account Application, Hillow was required to “acknowledge that I have received, read, and agree to be bound by the terms and conditions as currently set forth in the [Agreement].” (Id. at 6). This page also included the following language in all capital letters: “I UNDERSTAND THAT THIS ACCOUNT IS GOVERNED BY THE PREDISPUTE ARBITRATION CLAUSE IN SECTION 12 OF THE E*TRADE CUSTOMER AGREEMENT.” (Id.). It appears that the term “E*TRADE CUSTOMER AGREEMENT” is hyperlinked to the Agreement.1 At the time Hillow completed the Account Application, the Agreement contained § 12 titled “Arbitration Agreement and Disclosures.” (Id. at 25). This section of the Agreement included the following bolded language (hereinafter the “Arbitration Agreement”): The Account Holder agrees to resolve by binding arbitration any controversy that may arise between E*TRADE and the Account Holder relating in any way to the Account Holder’s relationship with E*TRADE, any Account held with E*TRADE, or any service provided by E*TRADE to the Account Holder. This arbitration agreement includes any controversy involving transactions of any kind made on the Account Holder’s behalf by or through E*TRADE, or the performance, construction, or breach of this Customer Agreement or any other written agreement between E*TRADE and the Account Holder. Such arbitration will be conducted in accordance with the rules then in effect of FINRA unless the rules of another self-regulatory organization to which E*TRADE is subject mandate arbitration before that organization . . . . The Account Holder makes this arbitration agreement on behalf of itself and the Account Holder’s heirs, administrators, representatives, executors, successors, assigns and together with all other persons claiming a legal or beneficial interest in the Account.

1 The Court notes that Plaintiffs have not alleged that the Agreement was not actually accepted by Hillow or properly incorporated into the Account Application. See Foster v. Walmart, Inc., 15 F.4th 860, 863 (8th Cir. 2021) (“[C]ourts rarely find problems with clickwrap agreements.”); Major v. McCallister, 302 S.W.3d 227, 229 (Mo. Ct. App. 2009) (“Courts routinely enforce clickwraps.”). It appears clear to the Court, and undisputed by Plaintiffs, that Hillow accepted the incorporated Agreement. E*Trade has further supplemented the record with a Declaration by Joseph Kusmisz, a Financial Consultant who communicated with Hillow during the account opening process. (Doc. 19). According to Kusmisz, Hillow called E*Trade on December 7, 2017 and asked to delete the Closed Account which Hillow had then just opened. (Id. at ¶ 6). Kusmisz informed Hillow he

would need to print, complete, and sign a Trust Account Application in order to open the Account. (Id.). Hillow proceeded to fax E*Trade a 12-page document entitled “Trust or Conservatorship Account Application,” a copy of which E*Trade has provided (the “Trust Application”). (Id. at 3- 14). In the Trust Application, Hillow again chose “Trust” as the Account Type, listed himself as the Trustee, and authorized that he had “express legal authority to open, maintain, and transact business in the following types of accounts, each of which is governed by the E*TRADE Securities Customer Agreement.” (Id. at 4). The Trust Application includes the following language appearing exactly as stated herein: “I UNDERSTAND THAT THIS ACCOUNT IS GOVERNED BY A PREDISPUTE ARBITRATION CLAUSE. I acknowledge that I have received and read a

copy of the E*TRADE SECURITIES CUSTOMER AGREMEENT which contains a pre- dispute Arbitration Agreement at Section 12.” (Id. at 10).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Gilmer v. Interstate/Johnson Lane Corp.
500 U.S. 20 (Supreme Court, 1991)
Arthur Andersen LLP v. Carlisle
556 U.S. 624 (Supreme Court, 2009)
Noble Drilling Services, Inc. v. Certex USA, Inc.
620 F.3d 469 (Fifth Circuit, 2010)
Richard Blaustein v. Burt Huete
449 F. App'x 347 (Fifth Circuit, 2011)
Medcam, Inc. v. Mcnc
414 F.3d 972 (Eighth Circuit, 2005)
Sr. Kate Reid v. Doe Run Resources Corp.
701 F.3d 840 (Eighth Circuit, 2012)
Sharon Owen v. Bristol Care, Inc.
702 F.3d 1050 (Eighth Circuit, 2013)
Donaldson Co., Inc. v. Burroughs Diesel, Inc.
581 F.3d 726 (Eighth Circuit, 2009)
Dunn Industrial Group, Inc. v. City of Sugar Creek
112 S.W.3d 421 (Supreme Court of Missouri, 2003)
Nitro Distributing, Inc. v. Dunn
194 S.W.3d 339 (Supreme Court of Missouri, 2006)
Netco, Inc. v. Dunn
194 S.W.3d 353 (Supreme Court of Missouri, 2006)
Major v. McCallister
302 S.W.3d 227 (Missouri Court of Appeals, 2009)
Dubail v. Medical West Building Corporation
372 S.W.2d 128 (Supreme Court of Missouri, 1963)
In Re Stephen M. Gunther Revocable Living
350 S.W.3d 44 (Missouri Court of Appeals, 2011)
The Central Trust Bank v. William Graves
495 S.W.3d 797 (Missouri Court of Appeals, 2016)
Larry Ball v. City of Lincoln
870 F.3d 722 (Eighth Circuit, 2017)

Cite This Page — Counsel Stack

Bluebook (online)
Hillow v. ETrade Securities, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/hillow-v-etrade-securities-llc-moed-2022.