Haskins v. CHRISTIANA CARE HEALTH SERVICES

701 F. Supp. 2d 623, 2010 U.S. Dist. LEXIS 32271, 108 Fair Empl. Prac. Cas. (BNA) 1695, 2010 WL 1328998
CourtDistrict Court, D. Delaware
DecidedApril 1, 2010
DocketCivil Action 08-776-ER
StatusPublished
Cited by7 cases

This text of 701 F. Supp. 2d 623 (Haskins v. CHRISTIANA CARE HEALTH SERVICES) is published on Counsel Stack Legal Research, covering District Court, D. Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Haskins v. CHRISTIANA CARE HEALTH SERVICES, 701 F. Supp. 2d 623, 2010 U.S. Dist. LEXIS 32271, 108 Fair Empl. Prac. Cas. (BNA) 1695, 2010 WL 1328998 (D. Del. 2010).

Opinion

MEMORANDUM

EDUARDO C. ROBRENO, District Judge.

I. INTRODUCTION

Plaintiff Diane Haskins (“Plaintiff’ or “Haskins”) commenced this suit against her former employer, Christiana Care Health Services (“Defendant” or “CCHS”) alleging that she was wrongfully terminated as a result of racial discrimination in violation of 42 U.S.C. § 1981. CCHS moves for summary judgment on the grounds that Haskins has failed to establish a prima facie case of racial discrimination or, alternatively, has failed to demonstrate that CCHS’ articulated non-discriminatory reason for her termination is pretextual. For the fol *625 lowing reasons, CCHS’ motion for summary judgment will be granted.

II. BACKGROUND

Haskins began working for CCHS in 1988, and in July 2003 she took a position as a patient guide (“Patient Guide”) in CCHS’ Public Safety Department (“Public Safety Department”). (Pl.’s SOF ¶ 1.) Haskins interviewed for her position as a Public Safety Guide with Sergeant Michael Diossi (“Sgt. Diossi”) and Bruce Blackburn, Chief of Security for the Public Safety Department (“Chief Blackburn”). (Diane Haskins Dep. 41:22-42:9, May 14, 2009.) Sgt. Diossi was Haskins’ supervisor during the entire time that she worked in the Public Safety Department. (Id.)

In her role as a Patient Guide, Haskins was assigned to CCHS’ maternity ward and was responsible for monitoring incoming visitors to enforce CCHS’ visitation policy, i.e., Haskins acted as a customer service representative for visitors and patients in the maternity ward. (See Def.’s Mot. Summ. J. Appx. 76-77.) All Patient Guides, including Haskins, were subject to conduct standards as well as an attendance and lateness policy (the “Lateness Policy”). According to the Lateness Policy, employees who work eight shifts bi-weekly, such as Haskins did during her employment with CCHS, are subject to discipline if they are late for a scheduled shift (an “Occurrence”) more than four times in a rolling 12-month period. (Id. 115-18.)

In general, CCHS employs a formal progressive disciplinary policy (the “Disciplinary Policy”). (Id. 119-124.) Under this Disciplinary Policy, an employee would be issued a “coaching” upon an initial violation. (Id.) Further infractions would then warrant a “First Step Reminder,” a “Second Step Reminder,” and then “Decision Making Leave” (“DML”). (Id.) DML is the final level of discipline prior to termination under the terms of the Disciplinary Policy. (Id.) 1

After four months working in the Public Safety Department Plaintiff violated the terms of the Lateness Policy and was issued a “positive coaching” for attendance from Sgt. Diossi on November 12, 2003. (Id. 153.) 2 During the period from June 2003 to November 2003, CCHS received several third-party complaints expressing dissatisfaction with Haskins’ interaction with visitors and patients. (Id. 156-171.) In November 2003, Haskins had an informal meeting with Sgt. Diossi and Chief Blackburn to discuss these third-party complaints, at which time they offered Haskins assistance in dealing with the public. (Id. 174-75.) In light of continued complaints as to Haskins’ demeanor, she was issued a “Second Step Reminder” by Sgt. Diossi and Chief Blackburn on November 21, 2003. (Id. at 55,173.)

Subsequent to Haskins’ initial coaching and being given a Second Step Reminder, she had six Occurrences under the Lateness Policy between November 2003 and March 2004. (Id. 126-52.) On March 9, 2004, Haskins received another “positive coaching” from Sgt. Diossi concerning her lateness infractions. (Id. 176.) In addition, during the period of February 2004 through March 2004, CCHS received additional third-party complaints regarding Haskins’ rude demeanor toward visitors and patients. (Id. 177-78.) Based on these additional behavioral complaints, Haskins was placed on DML on March 16, *626 2004. (Id. 181.) According to the Disciplinary Policy, a DML stays active for the employee for a period of three years, and any further infractions during that period may warrant termination of the employee. (Id. at 119-24.) Haskins’ DML specifically stated that “[a]ny additional attendance or performance problems or violations of CCHS policies or procedures will be reviewed for termination.” (Id. 181.)

After being placed on DML, CCHS received two additional complaints regarding Haskins’ unprofessional demeanor on May 29, 2004 and February 13, 2005, respectively. (Id. 189, 191.) Haskins received verbal coaching from Sgt. Diossi in response to both of these incidents. Furthermore while on DML, Haskins had two additional Occurrences in violation of the Lateness Policy. (Haskins Dep. 91:6-14, 96:2-11.) In response to these Occurrences, Haskins was placed on an Action Plan (the “First Action Plan”) which set forth stringent guidelines for her attendance. (Def.’s Mot. Summ. J. Appx. 195.) The First Action Plan clearly stated that “[a]ny future disciplines for your work performance or occurrences may result in your termination of employment at CCHS.” (Id.)

While still on DML, and after being placed on the First Action Plan, Haskins had a total of six Occurrences in violation of the Lateness Policy on January 31, 2006, February 12, 2006, April 14, 2006, May 7, 2006, July 4, 2006, and July 5, 2006. (Id. 126-152; Haskins Dep. 102-105.) In July 2006, after these Occurrences, Has-kins was placed on a second Action Plan (the “Second Action Plan”) concerning compliance with the Lateness Policy. (Id. 197.) The Second Action Plan clearly stated that “[d]ue to the fact that you have Decision Making Leave (DML) initiated in 2004 which is still active, any infraction of the lateness policy up to January 31, 2007 will result in further disciplinary actions to include termination.” (Id.)

During her period of employment Has-kins received annual employment evaluations (the “Employment Evaluations”), which Sgt. Diossi was responsible for preparing. (Id. 59-75.) The Employment Evaluations rated Haskins as a “key contributor” in several facets of her responsibilities, indicating that she was performing at a satisfactory to above-average level. (Id.) The Employment Evaluations also referenced positive feedback from patients and visitors that Haskins received. (Id.) The Employment Evaluations did expressly reference the third-party complaints received by CCHS regarding Haskins’ demeanor, however, Sgt. Diossi did note that Haskins had showed improvement in response to these complaints. (See id.) The last Employment Evaluation for Haskins was completed approximately five months prior to her termination. (Id. 75.)

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701 F. Supp. 2d 623, 2010 U.S. Dist. LEXIS 32271, 108 Fair Empl. Prac. Cas. (BNA) 1695, 2010 WL 1328998, Counsel Stack Legal Research, https://law.counselstack.com/opinion/haskins-v-christiana-care-health-services-ded-2010.