Sullivan v. Nationwide Life Insurance Co. of America

720 F. Supp. 2d 483, 2010 U.S. Dist. LEXIS 66600, 2010 WL 2654673
CourtDistrict Court, D. Delaware
DecidedJuly 6, 2010
DocketC.A. 09-170-MPT
StatusPublished
Cited by1 cases

This text of 720 F. Supp. 2d 483 (Sullivan v. Nationwide Life Insurance Co. of America) is published on Counsel Stack Legal Research, covering District Court, D. Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sullivan v. Nationwide Life Insurance Co. of America, 720 F. Supp. 2d 483, 2010 U.S. Dist. LEXIS 66600, 2010 WL 2654673 (D. Del. 2010).

Opinion

MEMORANDUM ORDER

MARY PAT THYNGE, United States Magistrate Judge.

I. INTRODUCTION

This is an employment discrimination case. Plaintiff Barry Sullivan (“plaintiff’ or “Sullivan”) commenced this suit against his former employer, Nationwide Life Insurance Company of America (“defendant” or “Nationwide”) asserting discrimination, in regards to the termination of his employment, on the basis of race in violation of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq. (“Title VII”) and 42 U.S.C. § 1981 (“ § 1981”); on the basis of retaliation in violation of Title VII and § 1981; and breach of the covenant of good faith and fair dealing. 1 Currently before the court is defendant’s motion for summary judgment. 2

II. BACKGROUND 3

Nationwide or its predecessor in interest (Provident Mutual) employed plaintiff, an African-American, from 1988 until his termination on March 28, 2007. 4 Plaintiff began working for Provident Mutual in 1988 as a lead programmer analyst, remained in information technology (“IT”) positions, and had substantially similar duties from Nationwide’s acquisition of Provident Mutual in October 2002 until his termination in 2007. 5 During the course of his employment, plaintiff worked under several managers prior to Kenneth Olsen becoming his manager in December 2004. 6 In January 1999, one of these prior supervisors, Susan Hearn, completed an IT Employee Assessment on Sullivan. She rated his overall performance as “Occasionally *485 Meets Expectations” 7 and noted:

Barry needs to work on improving his communication skills. He is not direct in his discussion of issues and the status of tasks. He is reluctant to admit mistakes, and does not bring management into the discussion and resolution of issues and problems. He does not readily share information, and, when probed, often seems to talk ‘around’ an issue so as to lose sight of the original question. Additionally, he needs to focus on developing a more organized approach to his work. 8

Subsequent evaluations by Hearn were generally positive and Sullivan’s overall evaluation was that he “Meets Expectations,” though his communications skills continued to be criticized. 9 Sullivan’s 2003 *486 and 2004 performance reviews by a subsequent manager, Robert J. Alessandrine, were also positive and showed Sullivan met or exceeded performance criteria. 10 During his employment, Sullivan did not feel like he was subjected to race discrimination by any of his earlier managers, or anyone else, at Nationwide. 11

Olsen became Sullivan’s manager in late 2004, following the resignation of another manager. 12 For the first year Olsen was the head of the team of programmers in which plaintiff worked, there were no issues between Sullivan and Olsen. Sullivan described their working relationship as “pleasant.” 13 Also, Sullivan’s 2005 performance review, prepared by Olsen, reported that Sullivan was achieving his performance criteria. 14 Among the comments made by Olsen in that review were:

Barry’s primary focus is on the support of the IMAC Traditional Life system. Barry worked closely with a contractor this year and helped guide an initiative to identify areas of the system that may need attention. He maintains his tasks with up to date status and information in the EPA Database. All changes are migrated to production in accordance with documented procedures or at the direction of his manager.
Barry continues to be an extremely diligent worker, working long hours to ensure that any tasks that he is involved in are done to the highest quality. Barry never hesitates to volunteer to help out either another associate or with additional testing. We must continue to find ways to assist him with his current responsibilities so that we may take better advantage of his skills. 15

An incident in April 2006, however, seems to have changed the relationship between Olsen and Sullivan. On Thursday, April 6, 2006, Sullivan was assigned to deal with a critical error in IMAC, a software system for which he was responsible. 16 The error caused the IMAC system to be unable to pay valid death benefit claims for its policyholders. 17 Sullivan acknowledged that this was a major problem for a life insurance company. 18 Sullivan did not confirm that the error had been corrected until the morning of Friday, *487 April 14, 2006. 19 Olsen’s written summary of this incident indicates that Sullivan’s communications during his attempt to correct the error were vague and confusing. 20

Olsen testified that, following the incident, he determined that Sullivan required informal coaching to improve his job performance:

This was the trigger event, because it was highly visible. It impacted our business users. It was reported to my manager and my manager’s management. They had a dissatisfaction with the length of time that, as a manager, I felt it necessary that we really start — I really needed to start taking steps to get Barry’s performance — to improve Barry’s performance. 21

Consequently, Olsen informed his supervisor, Rachel Gilmore, of his concerns regarding Sullivan’s performance and his plan to provide Sullivan with informal coaching. 22 Over the next few months, Olsen met with Sullivan one-on-one on a weekly basis during which Olsen would review Sullivan’s status reports and review “plans to work on over the next few days, any obstacles in his way, how much time he may be spending on particular tasks, help him identify and set priorities.” 23

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720 F. Supp. 2d 483, 2010 U.S. Dist. LEXIS 66600, 2010 WL 2654673, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sullivan-v-nationwide-life-insurance-co-of-america-ded-2010.