Hamm v. Wyndham Resort Development Corp.

CourtDistrict Court, M.D. Tennessee
DecidedNovember 25, 2019
Docket3:19-cv-00426
StatusUnknown

This text of Hamm v. Wyndham Resort Development Corp. (Hamm v. Wyndham Resort Development Corp.) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hamm v. Wyndham Resort Development Corp., (M.D. Tenn. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

GARY W. HAMM and LINDA M. ) HAMM, ) ) Plaintiffs, ) ) v. ) Case No. 3:19-cv-00426 ) Judge Aleta A. Trauger WYNDHAM RESORT DEVELOPMENT ) CORP., WYNDHAM WORLDWIDE ) OPERATIONS, INC., WYNDHAM ) VACATION OWNERSHIP, INC., ) WYNDHAM REWARDS, INC. and ) JOHN DOES 1–100, ) ) Defendants. )

MEMORANDUM

Before the court is the defendants’ Motion to Dismiss for Failure to State a Claim (Doc. No. 7), under Rule 12(b)(6) of the Federal Rules of Civil Procedure. For the reasons set forth herein, the motion will be granted, but the claims will be dismissed without prejudice to the plaintiffs’ ability to seek leave to amend their Complaint to cure the deficiencies identified herein. I. PROCEDURAL BACKGROUND AND FACTUAL ALLEGATIONS Plaintiffs Gary Hamm and Linda Hamm filed suit on May 20, 2019, asserting primarily fraud-based claims under Tennessee law. (Doc. No. 1.) All claims are asserted against all defendants, who are identified as Wyndham Resort Development Corp., Wyndham Worldwide Operations, Inc., Wyndham Vacation Resorts, Inc., Wyndham Vacation Ownership, Inc., Wyndham Rewards, Inc. (collectively “Wyndham” or “Wyndham defendants”),1 and “John Does 1–100,” who are alleged to be individuals employed by one or more of the Wyndham defendants. (Doc. No. 1 ¶ 9.) The plaintiffs assert that diversity of citizenship exists between them and each defendant and that the amount in controversy exceeds $75,000, for purposes of

diversity jurisdiction under 28 U.S.C. § 1332. The plaintiffs do not distinguish among the Wyndham defendants, and the relationships among them do not appear to be relevant for purposes of the defendants’ Motion to Dismiss. Generally, Wyndham is alleged to be in the hospitality business, franchising and managing hotels, marketing and selling “vacation ownership interests”—also known as timeshare interests—and providing “consumer financing.” (Compl., Doc. No. 1 ¶¶ 30, 31.) The plaintiffs’ claims are premised upon their purchase of timeshare properties and points for resort properties located in Tennessee and Virginia. The plaintiffs allege that they bought “Wyndham timeshares and signed timeshare contracts” in Tennessee and Virginia. (Id. ¶ 2.) The plaintiffs claim, very generally, that they own Wyndham-related timeshare or vacation club

membership points and/or properties; that they have been continuously pressured into the purchase of additional Wyndham points and/or properties; that Wyndham employees are trained to “intentionally, negligently or fraudulently mislead, mispresent or omit facts” to Wyndham’s customers (id. ¶ 43); that Wyndham has “systematically eliminated benefits that directly impact Plaintiffs’ use” of their Wyndham points and properties, to their detriment (id. ¶ 47); and that Wyndham employs “bait and switch” tactics to induce and pressure customers to buy additional points and properties (id. ¶ 50). The plaintiffs allege that the “defendants,” collectively, made false and misleading

1 The Complaint refers to the corporate defendants collectively as “Wyndham,” without distinguishing among them. The court does so as well. statements of fact concerning the reasons for, existence of, or amounts of timeshare price reductions for timeshares that the plaintiffs purchased. (Id. ¶ 51.) They claim that Wyndham falsely represented to them that they were attending owner education events or meetings, which turned out to be “high pressure” sales presentations. This tactic confused the plaintiffs about

what they were purchasing and the terms and conditions of their purchase. (Id. ¶¶ 52–56.) The plaintiffs also claim that Wyndham misrepresented: (1) the facts regarding the price, costs, expenses, and/or values of the timeshare points they purchased (id. ¶ 57); (2) that the timeshare points they purchased were a sound financial investment (id. ¶ 58); (3) that the property and/or points they purchased were more valuable than the previous purchase(s) (id. ¶ 59); (4) that the timeshares would increase in value and could be sold at a profit (id. ¶ 60); (5) that their maintenance fees would be lowered if they upgraded or traded, when, “[in] reality,” the fees “escalated over the years without warning” (id. ¶ 61); (6) that the timeshares could be used as a tax deduction (id. ¶ 62); (7) that plaintiffs could refinance their timeshare purchases with their own bank to get a lower interest rate (id. ¶ 63); (7) that they would be able to vacation

anywhere at any time, when, in fact, desired reservations “were never available or extremely limited and difficult to secure” (id. ¶ 64) (8) that their timeshares could be rented to pay for maintenance fees and/or cover their mortgage or to raise additional income for the plaintiffs, when, in reality, there was no rental market for their timeshares (id. ¶¶ 65–66); (10) that the plaintiffs had to purchase additional properties and/or points to make their existing membership more “current” and usable (id. ¶ 70); (11) that the points program associated with Wyndham’s credit card provided more benefits than it actually does (id. ¶ 71); (12) that the amount of the equity from their previous timeshare purchase(s) would be applied as a credit when they “upgraded” (id. ¶ 72); (13) that the additional debt incurred by the plaintiffs would be a certain amount, when it was actually much more than the amount they were told (id. ¶ 74); (14) that Wyndham would buy back a timeshare if the plaintiffs were unhappy with the purchase and, in fact, that Wyndham’s “right of first refusal” was a buy-back program (id. ¶¶ 75, 76); and (15) that the plaintiffs’ sales representatives would be their personal representatives and help them

both in renting their timeshares and in making reservations at other properties (id. ¶ 78). The plaintiffs also allege that Wyndham, in its dealings with the plaintiffs, omitted material facts, insofar as it (1) failed to inform the plaintiffs that they would “be competing against the public at large” when they tried to rent out their timeshares or to reserve timeshare units at Wyndham properties (id. ¶ 69); (2) failed to inform the plaintiffs about “all of the terms and conditions” of the “Pathways” program offered by Wyndham (id. ¶ 77); and (3) failed to inform the plaintiffs that the prices for the timeshare points and properties were hugely inflated and that there was no “after-market” that would allow them to resell their timeshare points and properties to third parties (id. ¶¶ 89–91). The plaintiffs claim that they reasonably relied on Wyndham’s misrepresentations and

omissions in making their decision to purchase timeshare properties and points from Wyndham. Specifically, they allege that they felt “intense pressure” from the defendants to purchase Wyndham timeshares and/or points and that Wyndham “forced them” to make “pressured and hurried decisions” (id. ¶¶ 82–84), as a result of which they were “coerced” into buying timeshare points and properties (id. ¶ 85). In support of this assertion, they allege that Wyndham did not provide them with sufficient opportunity to read through their timeshare contracts and other documents or to consult with legal or financial counsel. (Id. ¶¶ 95–98.) Finally, the plaintiffs claim that Wyndham did not describe the contents of the closing documents to them and that its representatives either did not “adequately inform” them of the rescission deadline in their timeshare contract(s) or affirmatively told them that they could not rescind. (Id.

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Bluebook (online)
Hamm v. Wyndham Resort Development Corp., Counsel Stack Legal Research, https://law.counselstack.com/opinion/hamm-v-wyndham-resort-development-corp-tnmd-2019.