Gerton v. Verizon South Inc.

145 F. App'x 159
CourtCourt of Appeals for the Sixth Circuit
DecidedAugust 18, 2005
Docket03-6674
StatusUnpublished
Cited by29 cases

This text of 145 F. App'x 159 (Gerton v. Verizon South Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gerton v. Verizon South Inc., 145 F. App'x 159 (6th Cir. 2005).

Opinion

OPINION

HOOD, District Judge.

Plaintiff-Appellant Wanda Gerton appeals the district court’s order granting summary judgment in favor of DefendantAppellee Verizon South, Inc., a wholly-owned indirect subsidiary of Verizon Communications Inc. (“Verizon”) on Gerton’s disability discrimination claim. The district court found that Gerton was not disabled, and, even if Gerton were disabled, Verizon provided a reasonable accommodation to Gerton. For the reasons set forth below, we affirm the district court’s decision.

I.

Gerton began working for General Telephone and Electric Corporation (“GTE”) in 1975, as an hourly Directory Assistance Operator. GTE later merged with Bell Atlantic Corporation to form Verizon. Gerton worked as an operator for 26 years, *161 at the company’s Lexington, Kentucky Operator Center. The Operator Center was divided into two departments: Directory Assistance (“DA”) and Toll Operations. DA Operators find telephone numbers by typing in names and addresses on a full keyboard computer, whereas Toll Operators handle collect calls by typing in the numbers using the computer number pad. During her career, Gerton worked as both a DA and Toll Operator.

In November of 2000, Gerton was diagnosed with “carpal tunnel issues” but could still perform her job as a DA Operator. (J.A. 402). On March 19, 2001, her right arm started tingling, became numb, and “just [went] completely out.” (J.A. 403) The next day, March 20, 2001, Verizon sent Gerton to MedWorks, Verizon’s medical provider for employees with work related injuries. (J.A. 406) Gerton was told by her supervisor, Barbara Anderson, that Gerton could not go to her primary physician. (J.A 405, 407) She was seen at MedWorks by Beth Jones, a Physician’s Assistant. Gerton was diagnosed with bilateral carpal tunnel syndrome, right hand greater than the left hand. (J.A. 490, 492) Jones approved Gerton to return to work with the following restrictions: a 10 pound weight restriction; no use of right hand; a 5 minute break every hour; and change “to toll for now (off DA).” (J.A. 492) 1 Gerton brought her restrictions to work that day. Anderson told Gerton that she would not be transferred to Toll but to work the DA Operator position with only one hand, with hourly breaks. (J.A. 408, 417) Anderson called MedWorks for more information regarding Gerton’s restrictions and to see how long the restrictions were to last. (J.A. 494)

On March 23, 2001, Gerton returned to MedWorks and saw Marguerite Mueller, M.D. (J.A. 493-94) Dr. Mueller referred Gerton to a specialist, Dr. Einbecker, for an appointment on May 10, 2001. In the meantime, Dr. Mueller approved Gerton to return to work, with the following restrictions: a 10 pound weight restriction; no use of right hand; and a 5 to 10 minute break every hour, until cleared by Dr. Einbecker. (J.A. 491) These restrictions did not require that Gerton be transferred to Toll Operations.

Gerton returned to MedWorks on March 29, 2001 and was seen by Dr. Mueller. (J.A. 492) Gerton was experiencing increasing pain in her left hand as a result of the one-handed duty restriction. (J.A. 425) Dr. Mueller diagnosed Gerton with bilateral carpal tunnel syndrome, right greater than left, and chronic tendonitis. (J.A. 492) Dr. Mueller’s examination found that Gerton was “intact to light touch on the left.” (J.A. 496) Gerton was returned to work with restrictions of 5 pounds, one-handed duty and 10 minute stretch breaks every hour. (J.A. 492) Dr. Mueller’s notes indicate that although Gerton should continue with single-handed duty, she may have to alternate her hands. (J.A. 496)

In late April 2001, Gerton was temporarily transferred to Toll, which she had requested as an accommodation. (J.A. 186-87, 410) Gerton was able to perform her duties with one hand while working in Toll Operations. (J.A. 187)

Verizon contends that one of its supervisors, Judy Perkins, gave Gerton an ADA Accommodation Request Form at Gerton’s request on July 11, 2001. (J.A. 179-80) Gerton does not recall if she received the form. (J.A. 191) Perkins sent an e-mail to Lexington Operator Center management *162 on July 13, 2001 explaining that Gerton had requested an ADA accommodation to remain in Toll and asking that Gerton be left in the temporary Toll assignment until a decision from the ADA group was received. (J.A. 569) Gerton had not submitted supporting documents and, on August 14, 2001, Perkins sent an e-mail to Lexington Operator Center management asking if Gerton should be moved back to her DA position. (J.A. 302) On August 22, 2001, Perkins provided Gerton with another Job Modification Form instructing Gerton to forward the completed form and supporting documents to the Absence Management Department within one week. (J.A. 296, 302) Gerton submitted the form to her personal physician, W. Travis Lawson, M.D. (J.A. 262) As of September 4, 2001, Verizon had still not received the required form and documentation. (J.A. 302)

On September 10, 2001, Gerton was transferred back to DA because Verizon had not received the form and supporting medical documents. (J.A. 64, 144, 187, 201-02, 296) Anderson told Gerton that because her condition was not work-related, she would have to go back to DA. (J.A. 188) At that time, Gerton was given an information booklet about the ADA. (J.A. 189-90) Gerton claims that Verizon never told her that it was moving her back to DA because the medical documentation of her condition was insufficient. (J.A. 438) Cynthia Reber, a nurse for Verizon’s Absence Management Group, received the Job Modification Form signed by Gerton’s physician on September 10 but with no records to substantiate the request. (J.A. 500) After Gerton called her physician’s office on the afternoon of September 10, 2001, the signed Job Modification Form and medical documentation was faxed to Verizon’s Absence Management Department. (J.A. 147, 192, 199-200, 262, 313, 316) Unaware that the records had been faxed to Verizon on September 10, 2001, Perkins e-mailed Reber on September 12, 2001 indicating that due to the chaos of September 11, she was unable to contact Gerton to advise her that her medical records had not been received and gave Ger-ton an extension until September 21, 2001. (J.A. 501)

On September 13, 2001, William Kammeyer, M.D., a physician retained by Verizon, reviewed the paperwork received by Verizon from Gerton’s personal physician, Dr. Lawson, and conferred with Dr. Lawson about Gerton’s wrist condition. (J.A. 313, 319) Dr. Kammeyer thereafter recommended to Reber that Gerton’s accommodation request be granted. (J.A. 313, 319) Reber forwarded to Verizon’s ADA Group the Absence Management Department’s recommendation that the request be granted. (J.A. 313, 323) The Verizon ADA Group processed Gerton’s accommodation request and notified Perkins on September 20, 2001 that Gerton’s request for permanent assignment to Toll had been approved as an accommodation of her right wrist carpal tunnel syndrome. (J.A. 296, 306) Perkins notified Gerton’s supervisor on September 21, 2001 that the permanent transfer had been approved. (J.A. 296)

Gerton claims that she worked on September 21, but was never told that her accommodation request to be assigned permanently to Toll had been granted. (J.A. 446) The last day Gerton was at work was on September 21, when she “just couldn’t bear it anymore.” (J.A. 448, 451) Gerton claims her “hand wouldn’t do it.” (J.A.

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