Frausto v. Bank of America N A

CourtDistrict Court, N.D. California
DecidedOctober 31, 2019
Docket3:18-cv-01983
StatusUnknown

This text of Frausto v. Bank of America N A (Frausto v. Bank of America N A) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Frausto v. Bank of America N A, (N.D. Cal. 2019).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 NORTHERN DISTRICT OF CALIFORNIA 10 San Francisco Division 11 IRMA FRAUSTO, individually and on Case No. 18-cv-01983-LB behalf of all others similarly situated, 12 Plaintiff, ORDER GRANTING IN PART AND 13 DENYING IN PART MOTION FOR v. SUMMARY JUDGMENT 14 BANK OF AMERICA, NATIONAL Re: ECF No. 99 15 ASSOCIATION, 16 Defendant.

17 INTRODUCTION 18 In this putative class action, named plaintiff Irma Frausto sued her former employer, Bank of 19 America, for state-law wage-and-hour violations, raising six class claims and one representative 20 claim under California’s Private Attorneys General Act (“PAGA”): (1) failure to calculate 21 overtime wages at the correct rate by not including certain bonuses (claim one); (2) failure to 22 provide meal breaks (claim two); (3) failure to provide rest breaks (claim three); (4) failure to pay 23 final wages on time (claim four); (5) failure to provide accurate wage-and-hour statements (claim 24 five); (6) unfair business practices in violation of California’s Unfair Competition Law (“UCL”) 25 (claim six); and (7) a PAGA claim for civil penalties predicated on the overtime and meal-and-rest 26 27 1 breaks claim (claim seven).1 Bank of America moved for summary judgment on the following 2 grounds: (1) it did not err by excluding discretionary bonuses from the wage rate (claim one) 3 because they are not part of regular pay; (2) Bank of America’s meal-and-rest break policy 4 complied with the law, and the plaintiff cannot show that she was forced to forego the breaks 5 (claims two and three); (3) the plaintiff has no standing to pursue waiting-time penalties (claim 6 four) because Bank of America paid her for penalties on her late final paycheck, the claim is 7 predicated on her defective claims one through three, and she has not provided any evidence 8 showing Bank of America willfully failed to pay her wages on time; (4) her claim for wage- 9 statement penalties (claim five) fails because it is predicated on the overtime and meal-and-rest 10 breaks claims, she suffered no cognizable injury, the statements were accurate, and she cannot 11 show Bank of America knowingly and intentionally failed to provide accurate wage statements; 12 and (5) the UCL and PAGA claims (claims six and seven) fail because they are predicated on the 13 overtime and meal-and-rest breaks claims.2 14 The court grants Bank of America’s motion for summary judgment on claim one because the 15 bonuses were discretionary (and there are no disputes of material fact to support a contrary 16 conclusion) and on claims four through seven to the extent that they are predicated on claim one. 17 The court otherwise denies the summary-judgment motion. 18 19 STATEMENT 20 1. Ms. Frausto’s Job at Bank of America 21 Ms. Frausto worked at Bank of America as a Treasury Services Advisor from September 1999 22 until August 11, 2017, when Bank of America terminated her.3 She spent most of her day fielding 23 24 1 First Amended Complaint (“FAC”) – ECF No. 24 at 15–24 (¶¶ 32–84). Citations refer to material in 25 the Electronic Case File (“ECF”); pinpoint citations are to the ECF-generated page numbers at the top of documents 26 2 Mot. – ECF No. 99 at 12–13. 27 3 Frausto Dep., Ex. A to Kim Decl. – ECF No. 99-3 at 4–5 (pp. 26:17–27:9), 6–7 (pp. 29:21–30:21), 55 (p. 219:13–16). 1 inbound calls from Bank of America’s commercial clients, financial centers, and other business 2 partners to verify wires, provide the status of cash stored in vaults, and verify checking, savings, 3 and credit-card accounts.4 4 5 2. The Global Recognition Program 6 Bank of America launched the Global Recognition Program in 2010 as a way for employees to 7 acknowledge their co-workers’ achievements.5 Under the Global Recognition Program, employees 8 nominated other employees to receive “Recognition Points” for achievements reflecting Bank of 9 America’s “core values.”6 Employees could redeem Recognition Points through a third-party 10 vendor’s website for merchandise and $100 gifts cards but could not redeem the points for cash.7 11 For internal accounting and tax purposes, Bank of America assigned each point a cash value of 12 five cents and reported the value of the points on employee-wage statements as imputed income.8 13 A nominating party’s decision to submit a nomination for a Global Recognition Program 14 award for a co-worker was voluntary and “within the complete discretion of the nominating 15 party.”9 There were different levels of Global Recognition Program awards, each with a different 16 number of Recognition Points.10 For example, the lowest-level award was a “High Five” award, 17 which was worth 100 Recognition Points, and the highest-level award was the “Diamond” award, 18 which was worth 10,000 Recognition Points.11 When a nominating party submitted an award, it 19 was “expected to assess the impact, value[,] and effort of the achievement being recognized and 20 21 4 Id. at 8–10 (pp. 42:6–44:23). 5 Oxrider Decl. – ECF No. 99-2 at 2 (¶¶ 4–5); Global Recognition Program Launch Announcement, 22 Ex. A to Oxrider Decl. – ECF No. 99-2 at 5. 23 6 Oxrider Decl. – ECF No. 99-2 at 2 (¶ 5). 7 Id at 2 (¶ 5), 3 (¶ 11); Frausto Dep., Ex. A to Kim Decl. – ECF No. 99-3 at 44–45 (pp. 202:13– 24 203:13), 52 (p. 210:12–15). 25 8 Oxrider Decl. – ECF No. 99-2 at 3–4 (¶ 11). 9 Id. at 3 (¶ 6). 26 10 Id. at 3 (¶ 9); Global Recognition Program Awards Frequently Asked Questions, Ex. C to Oxrider 27 Decl. – ECF No. 99-2 at 7. 11 Oxrider Decl. – ECF No. 99-2 at 3 (¶ 9). 1 then recommend an appropriate award level.12 Once an employee nominated a co-worker, 2 managers reviewed the nomination and had complete discretion to approve or reject a nomination 3 or to adjust the number of Recognition Points awarded.13 In some cases, reviewing managers did 4 not approve nominations that they deemed meritless.14 5 Global Recognition Program awards were not tied to the number of hours worked, the 6 completion of any defined task, or any performance-based metrics.15 Ms. Frausto alleges, 7 however, that her direct manager told her that she would be eligible to receive Recognition Points 8 if she received four or more customer-satisfaction surveys with a perfect score.16 9 Ms. Frausto received three Global Recognition Program awards on November 8, 2016, 10 February 10, 2017, and May 2, 2017, ranging from 500 to 2000 points each.17 11 12 3. Meal-and-Rest Breaks 13 During Ms. Frausto’s employment, Bank of America maintained policies that required meal- 14 and-rest breaks free of all duties and interruptions and required employees to accurately record the 15 beginning and end times of their meal breaks on their timecards.18 The relevant policies are listed 16 below: 17 MEAL PERIODS California employees who work more than 5 hours are entitled to one meal period 18 of at least 30 minutes. It should start no later than the beginning of the 5th hour of 19

20 12 Id. 21 13 Id. at 3 (¶¶ 7–9); Global Recognition Program Awards Frequently Asked Questions, Ex. C to Oxrider Decl. – ECF No. 99-2 at 7. 22 14 Oxrider Decl. – ECF No. 99-2 at 3 (¶ 8). 23 15 Id. (¶ 10). There are “internal guidelines regarding the nomination and approval process that help promote uniformity and consistency.” Id. 24 16 Frausto Dep., Ex. B to Dart Decl. – ECF No. 102-3 at 43–44 (pp. 199:24–200:10), 45 (p. 201:7–21), 47 (p. 204:10–15), 48–49 (pp. 205:5–206:5), 50 (p. 207:3–12). 25 17 Oxrider Decl. – ECF No. 99-2 at 4 (¶ 13); Frausto Dep., Ex. A to Kim Decl. – ECF No. 99-3 at 51 26 (pp. 209:20–23); Frausto Global Recognition Program Awards List, Ex. E to Dart Decl. – ECF No. 102-8. 27 18 Frausto Dep., Ex. A to Kim Decl. – ECF No. 99-3 at 17 (p. 100:12–20), 21–22 (pp. 131:8–132:22), 31 (p. 158:8–11), 33 (p. 161:14–17); Meal & Rest Break Policies, Ex. B to Kim Decl. – ECF No. 99-3 work. California employees are not entitled to a second meal period unless they 1 have worked over 10 hours in that day.

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