Elaine Scola v. Publix Super Markets, Inc.

557 F. App'x 458
CourtCourt of Appeals for the Sixth Circuit
DecidedFebruary 27, 2014
Docket12-6458
StatusUnpublished
Cited by39 cases

This text of 557 F. App'x 458 (Elaine Scola v. Publix Super Markets, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Elaine Scola v. Publix Super Markets, Inc., 557 F. App'x 458 (6th Cir. 2014).

Opinion

*460 BOGGS, Circuit Judge.

Plaintiff Elaine Scola (“Scola” or “Plaintiff’), a cashier at the Publix supermarket in Ooltewah, Tennessee, filed a complaint on April 20, 2011, alleging that Publix Supermarkets, Inc. (“Defendant”) discriminated against her on the basis of her age by not promoting her from her position as cashier to the position of either administrative coordinator or customer-service staff (“CSS”), in violation of Title VII of the Civil Rights Act of 1964, as amended at 42 U.S.C. § 2000e; the Age Discrimination in Employment Act (“ADEA”), 29 U.S.C. § 623; the Tennessee Human Rights ■ Act (“THRA”), Tenn.Code Ann. § 4-21-101; and 42 U.S.C. § 1981. Plaintiff also asserted a “hostile work environment” claim and claims for intentional and negligent infliction of emotional distress. Following discovery, Defendant moved for summary judgment. The district court dismissed Plaintiffs § 1981 and Title VII claims, and Plaintiff does not appeal their dismissal. The district court also granted summary judgment on the age-discrimination claims with respect to the administrative-coordinator position, which Plaintiff does not contest on appeal. Finally, the district court granted summary judgment on the age-discrimination claims with respect to the CSS position, granted summary judgment on Plaintiffs hostile-work-environment claims, and dismissed Plaintiffs remaining state-law claims, declining to exercise jurisdiction over those claims, which decisions Plaintiff now appeals. We affirm the judgment of the district court.

I

Plaintiff Elaine Scola was hired as a part-time cashier at the Publix supermarket in Ooltewah, Tennessee on November 15, 2008. At the time she was hired, Plaintiff was 56 years old. Prior to working at Publix, Plaintiff was owner and manager of a family-run business from 1985 to 2003. Plaintiffs cashier duties included making correct change, ringing up customers, bagging groceries, and assisting customers in finding groceries. Cashiers also had some “front office” duties such as making refunds and giving customers money orders.

In December 2008, Plaintiff submitted a Registration of Interest (“ROI”) form indicating that she was interested in a CSS or administrative-coordinator position. She submitted a new form approximately every six months after submitting her initial request. The cashier, administrative-coordinator, and CSS positions are all hourly, non-management positions.

The CSS position involves some work at the front office, including handling customer questions, ringing up and scanning groceries, and selling lottery tickets. A CSS employee may also act as a “front end coordinator.” According to Plaintiff, the front-end coordinator coordinates breaks, assigns registers to incoming employees, ensures that the shopping carts are brought inside, ensures that associates get their breaks, and assigns nightly tasks to associates. CSS employees can also perform certain cash-handling tasks that cashiers cannot perform. Although Plaintiff has had opportunities to perform some of the front-office and front-end-coordinator tasks, a number of those tasks are not part of the cashier job description.

Since Plaintiff submitted her first ROI form, Rachel Barnes, Gina Saches, Heather Borges, and Kelly Simpson were placed in the CSS position at the Ooltewah store. Rachel Barnes, Gina Saches, and Heather Borges changed positions from cashier to CSS during or slightly after June 2009. Kelly Simpson changed positions from cashier to CSS near the end of 2009.

*461 Other individuals who worked at the Ooltewah store in the CSS position since Plaintiff submitted her ROI form included Marcia Trumbull, Nicole Pendergrass, Angela Anderson, and James Cordell. Marcia Trumbull previously worked for Publix as a CSS and was rehired into the CSS position in November 2009. Nicole Pendergrass returned to the CSS position in March 2009, after having previously worked as a CSS when the store opened in 2008. Finally, James Cordell and Angela Anderson transferred from Publix stores in Georgia and Florida to the Ooltewah store, in June and July 2010, respectively. Both worked in the CSS position prior to their transfer.

According to Plaintiff, the administrative coordinator helps train new associates and monitors a computer-training program. The Ooltewah store has only one administrative coordinator, Ginger Teems, who held this position from the time that the store opened to the time that Plaintiff filed her complaint.

The parties dispute Plaintiffs work-performance record. Plaintiff received regular evaluations as an employee at Publix. Her evaluation scores show that she met store expectations. Defendant contends that a score of “meets expectations” is an “average” rating. In the written comments section of Plaintiffs evaluations, management highlighted her strengths as well as areas where she needed improvement. Plaintiff received a few awards from management for her customer service, though Defendant also claims that it had some problems with Plaintiffs interactions with customers and fellow employees. According to Defendant, Plaintiffs availability to work changed often while she worked at the Ooltewah store. Plaintiff offers evidence showing that all of her “time away from work” requests were granted.

Plaintiff presents evidence that various managers either ignored her when she sought help on the job or treated her disrespectfully. She also notes that Isaiah Hall, an assistant manager at the store, referred to her as an “old lady” on a few occasions. Plaintiff complained to Steve McConnell in human resources at Publix on February 1, 2010, and again on later dates, expressing her frustrations with the job. Plaintiff received front-office training in March 2010 but never received a promotion. No employee was put in the CSS position or transferred into the position of CSS at the Ooltewah store from July 2010 until the time Plaintiff filed her complaint.

Plaintiff filed a charge of discrimination with the Equal Employment Opportunity Commission and the Tennessee Human Rights Commission on approximately July 80, 2010. On April 20, 2011, Plaintiff filed her complaint against Defendant in district court. Following discovery, the district court granted Defendant’s motion for summary judgment.

II

Plaintiff raises four issues on appeal. First, Plaintiff argues that the district court applied the wrong summary-judgment standard to Plaintiffs claims under the THRA. In particular, Plaintiff asserts that the court should not have applied the McDonnell Douglas burden-shifting framework to Plaintiffs state-law discrimination claims. Second, Plaintiff argues that the district court erred in granting summary judgment with respect to Plaintiffs ADEA and THRA claims.

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557 F. App'x 458, Counsel Stack Legal Research, https://law.counselstack.com/opinion/elaine-scola-v-publix-super-markets-inc-ca6-2014.