Clark v. Restaurant Growth Services, LLC

CourtDistrict Court, M.D. Tennessee
DecidedMay 21, 2025
Docket3:24-cv-00825
StatusUnknown

This text of Clark v. Restaurant Growth Services, LLC (Clark v. Restaurant Growth Services, LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Clark v. Restaurant Growth Services, LLC, (M.D. Tenn. 2025).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

JAN CLARK, ) ) Plaintiff, ) ) v. ) No. 3:24-cv-00825 ) RESTAURANT GROWTH SERVICES, ) LLC D/B/A O’CHARLEY’S ) ) Defendant. )

MEMORANDUM OPINION

This action arises from Restaurant Growth Services, LLC’s (“Defendant”) termination of Jan Clark (“Clark” or “Plaintiff”) as service manager in one of Defendant’s restaurants. Clark filed a complaint alleging violations of the Family and Medical Leave Act (“FMLA”), the Age Discrimination in Employment Act (“ADEA”) and the Tennessee Human Rights Act (“THRA”). Specifically, Clark brings retaliation and interference claims under the FMLA as well as age discrimination claims under the ADEA and THRA.1 Pending before the Court is Defendant’s Motion for Summary Judgment (Doc. No. 20, “Motion”), to which Clark has filed an Opposition (Doc. No. 29), and Defendant has filed a Reply (Doc. No. 35). For the following reason, the Motion will be granted in part and denied in part.

1 The Complaint (Doc. No. 1) also alleged disability discrimination under the ADA and THRA, but Clark has withdrawn these claims in her Opposition. (See Doc. No. 29 at 1 n.1). I. BACKGROUND AND UNDISPUTED FACTS 2 Defendant is a Delaware limited liability company, doing business as O’Charley’s and operating numerous restaurants, including in Middle Tennessee. (See Doc. No. 1 ¶ 2). Clark is a former employee of Defendant, who was 64 years old at the time she filed the complaint. (Id. ¶ 6). Defendant hired Clark as a service manager on March 5, 2008. (Doc. No. 34 ¶ 1). The duties

of a service manager include: “managing the customer-facing employees at the restaurant, making sure guests are satisfied, making sure staff is knowledgeable in order to take care of guests, maintaining O’Charley’s, standards with respect to food quality, cleanliness, and sanitation, and following O’Charley’s policies and procedures.” (Id. ¶ 2). Clark worked at multiple restaurants, including at the Hermitage, TN, location for the five years preceding this lawsuit. (Id. ¶ 4). Service managers report directly to the general manager of the restaurant in which they work. (Id. ¶ 7). At all times relevant, the general manager of the Hermitage location was Floradine Chaney (“Chaney”), who is approximately 30 years younger than Clark. (Id.; Doc. No. 36 ¶ 4). Chaney reported directly to Defendant’s Area Director, who at all relevant times was Alicia Ash. (Id.). Defendant’s Director of Human Resources during the relevant time period was Lee Rathbun

(“Rathbun”). (Doc. No. 36 ¶ 3). In March of 2022, Clark’s father, with whom she was close, passed away. (Id. ¶ 6; Doc. No. 34 ¶ 9). In September of 2022, Clark’s husband of nearly 46 years passed away, after which Clark took a month of bereavement leave. (Id. ¶ 7; Doc. No. 34 ¶ 7). It was difficult for Clark to return to work, and the parties dispute whether her grief impacted her performance. (Compare Id.,

2 The undisputed facts in this section are drawn from the undisputed or not-truly-in-dispute portions of the parties’ statements of material facts and responses thereto (Doc. No. 34; Doc. No. 36), the exhibits and depositions submitted in connection with the briefing on the Motion, and uncontroverted portions of the Complaint (Doc. No. 1) that are not contradicted by the evidence in the record. with Doc. No. 34 ¶ 11). Clark acknowledges that issues of communication arose between her and younger team members. (See id. ¶ 5; Doc. No. 34 ¶ 13). Towards the end of 2022, Clark injured her rotator cuff and took FMLA leave from February 24, 2023, to April 7, 2023, for surgery. (Doc. No. 34 ¶¶ 21–22). When Clark returned from her leave, she had limited mobility and had to wear

a sling, which Defendant accommodated. (See id. ¶ 23). Defendant conducts performance reviews of its managerial employees on a quarterly basis, grading managers on a scale of one to three in various categories. (Id. ¶ 24). In April 2023, after Clark’s return from her FMLA leave, Chaney conducted Clark’s quarterly performance review, grading her performance a two out of three for both performance and potential. (See id. ¶¶ 9–11; Doc. No. 34 ¶¶ 8, 15). On May 17, 2023, Clark notified Defendant that she needed additional surgery and that she would take another FMLA leave beginning June 19, 2023. (Doc. No. 34 ¶ 25). Defendant approved Clark’s second leave. (Id.). On June 18, 2023, a day before Clark’s second FMLA leave, Chaney and Ash delivered a performance-improvement plan (“PIP”) to Clark and discussed its contents with her. (Doc. No. 34 ¶ 18). The PIP was Ash’s idea, and Ash drafted

it. (Doc. No. 36 ¶ 22). The PIP identified “need for improvement” in three areas: “[s]taffing, [s]ystems, and [p]eople.” (Doc. No. 34 ¶ 19). Specifically, the PIP pointed to: (1) a staffing ‘crisis’ with a failure on Plaintiff’s part to follow up on applications and postings for hiring ads, ensure timely completion of scheduling, and training; (2) failure to follow O’Charley’s established systems, which led to guest complaints, uncompleted tasks, and poor EcoSure scores; and (3) concerns about how Plaintiff spoke to team members and reacted to situations at work.

(Id. (citing Doc. No. 23-7)). Plaintiff took her second FMLA leave from June 19, 2023, through July 31, 2023. (Doc. No. 36 ¶ 27). Defendant’s employee handbook contains a “progressive disciplinary policy,” which includes two steps of warnings/coaching before termination. (Doc. No. 36 ¶ 14). Plaintiff’s file did not mention any performance issues leading up to the PIP, other than her quarterly performance review from April 2023. (See id. ¶ 18).3 However, Chaney testified during her deposition that there had been “one verbal coaching session with Clark regarding her tone with [t]eam [m]embers.” (Id. ¶ 22). Chaney also described her working relationship with Clark as “decent,”

but stated that Clark’s FMLA leaves negatively impacted the restaurant’s performance and her own. (Id.; Doc. No. 33-4 at 10). Chaney was the general manager of Hermitage restaurant at the time Clark left for her second leave. (Id. ¶ 27). While Clark was on her second FMLA leave, Defendant closed two nearby restaurants. (Id.; Doc. No. 34 ¶ 28). Defendant transferred the general manager—a former general manager of the year—from one of these restaurants to the Hermitage location and demoted Chaney to Service Manager, which was Clark’s position. (Id. ¶¶ 27–28, 34). During her deposition, Chaney testified that she received the option of joining another location, entering into a severance agreement, or stepping down into Clark’s position. (Id. ¶ 28 (citing Doc. No. 33-4 at 6–7)). The parties dispute whether Defendant made the decision to replace Clark with Chaney

during Clark’s leave or after Clark returned. (See id. ¶ 29). On July 9, 2023, Ash completed Clark’s second quarterly performance review, scoring Clark a one out of three on performance and potential, adding “[c]urrently on [leave of absence]. PIP communicated before leave.” (Id. ¶ 25). On July 29, 2023, before returning to work from her second FMLA leave, Clark submitted a form from her physician, allowing her to return to work as of August 1, 2023, thereby signaling her intent to return to work. (See id. ¶ 31; Doc. No. 34 ¶ 25; see also Doc. No. 23-14 (form)). Clark was subject to restrictions because of her surgery, but

3 The Court infers this from Defendant’s response to Clark’s statement that her file did not mention other performance issues: “[d]isputed. Plaintiff’s [quarterly performance] review was in her personnel file.” (See id.). these restrictions were lesser than those after her first surgery. (Doc. No. 34 ¶ 26). Clark attempted to return to work on August 1, 2023, but the new general manager turned her away and instructed her to wait for a call. (Id. Doc. No. 34 ¶ 39; Doc. No. 36 ¶ 32).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Texas Department of Community Affairs v. Burdine
450 U.S. 248 (Supreme Court, 1981)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Gross v. FBL Financial Services, Inc.
557 U.S. 167 (Supreme Court, 2009)
Gunnell v. Utah Valley State College
152 F.3d 1253 (Tenth Circuit, 1998)
Provenzano v. LCI Holdings, Inc.
663 F.3d 806 (Sixth Circuit, 2011)
Gwendolyn Donald v. Sybra, Incorporated
667 F.3d 757 (Sixth Circuit, 2012)
Pram Nguyen v. City of Cleveland
229 F.3d 559 (Sixth Circuit, 2000)
Carolyn T. Rodgers v. Elizabeth Banks
344 F.3d 587 (Sixth Circuit, 2003)
Henry Dicarlo v. John E. Potter, Postmaster General
358 F.3d 408 (Sixth Circuit, 2004)
Jackie Killian v. Yorozu Automotive Tennessee, Inc.
454 F.3d 549 (Sixth Circuit, 2006)
Seeger v. Cincinnati Bell Telephone Co., LLC
681 F.3d 274 (Sixth Circuit, 2012)
Upshaw v. Ford Motor Co.
576 F.3d 576 (Sixth Circuit, 2009)

Cite This Page — Counsel Stack

Bluebook (online)
Clark v. Restaurant Growth Services, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/clark-v-restaurant-growth-services-llc-tnmd-2025.