Eileen Baird v. Informa Connect USA LLC

District Court, D. Connecticut·Decided August 17, 2026·No. 3:25-cv-01939·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

Eileen Baird,

Plaintiff, Civil No. 3:25-cv-01939 (VDO)

v.

Informa Connect USA LLC, August 17, 2026

Defendant.

RULING AND ORDER ON DEFENDANT’S MOTION TO COMPEL ARBITRATION AND STAY PROCEEDINGS [ECF No. 26]

The defendant, Informa Connect USA LLC (“Informa”), has moved the Court for an order compelling the plaintiff, Eileen Baird (“Baird”), to submit her claims under the federal Age Discrimination in Employment Act and Connecticut Fair Employment Practices Act to arbitration, and for an order staying the case during the pendency of arbitration proceedings. (Mot. to Compel Arbitration & Stay Proceedings, ECF No. 26) (hereinafter “Motion”). The presiding District Judge, the Honorable Vernon D. Oliver, referred the Motion to the undersigned Magistrate Judge for resolution. (Order of Referral, ECF No. 34.) For the reasons set forth below, Informa’s motion will be granted, Baird will be ordered to arbitrate her claims, and this case will be stayed while she does so. I. BACKGROUND Baird began working at Informa in June 2018 after Informa’s acquisition of her then- employer, UBM Media. (Am. Compl., ECF No. 15, ¶¶ 21, 24.) After she joined Informa, she became a “Group Business Director, North America, Medical Aesthetics and Anti-Aging.” (Id. at ¶ 22.) In 2019, Informa launched an arbitration program. (Decl. of Miranda LaHaie, Ex. 1 to Motion, ECF No. 26, ¶ 4) (hereinafter “LaHaie Decl.”). On October 30, 2019, Informa circulated a “Benefits and HR policies update” to employees at their company email addresses, including a notification of Informa’s new arbitration program. (LaHaie Decl. ¶ 4; Ex. A to LaHaie Decl. at 1- 2.) The email included a link for employees to review and acknowledge the Mutual Arbitration

Agreement, as well as their 2020 Benefits selection. (Id.) The link took employees to a copy of the Mutual Arbitration Agreement and acknowledgement form, hosted on the Microsoft Forms application. (LaHaie Decl. ¶ 4; Ex. B to LaHaie Decl. at 2.) The form included a checkbox, which the employee would check to “acknowledge that [the employee] reviewed and agree[d] to Informa’s Arbitration Agreement.” (Ex. B to LaHaie Decl. at 2.) Once the employee checked and submitted notification of their acknowledgement and agreement, Microsoft Forms would generate “a record of the time and date of completion.” (LaHaie Decl. ¶ 4.) Records from Informa’s Human Resources department showed that the Baird acknowledged reviewing and agreeing to the Mutual Arbitration Agreement on November 22, 2019 and November 25, 2019. (LaHaie Decl. ¶ 5-6; Ex. C to LaHaie Decl.)1

1 Baird objects to Informa’s use of Exhibit C, arguing that it is a “printout based upon unreliable double or triple hearsay that lacks the foundation for admissibility.” (Pl.’s Obj. to Mot. to Compel Arbitration & Stay Proceedings, ECF No. 29) (hereinafter “Objection”). This argument is unpersuasive. “Motions to compel arbitration necessarily consider evidence outside the pleadings, and like summary judgment motions, are an exception to the hearsay bar, when, like here, the evidence consists of testimony based on personal knowledge, which would otherwise be admissible at trial.” Wurts v. Wells Fargo Bank, N.A., No. 25-cv-5605 (SJB)(ARL), 2026 WL 2049801, at *3 n.1 (E.D.N.Y. July 16, 2026); see also Worthington v. JetSmarter, Inc., No. 18 CIV. 12113 (KPF), 2019 WL 4933635, at *5 (S.D.N.Y. Oct. 7, 2019) (noting that “courts routinely rely on affidavits and declarations” and “screenshots . . . submitted by the company’s employee[s]” when considering motions to compel arbitration). LaHaie’s declaration establishes that, as the VP of Human Resources for Informa, she has personal knowledge “regarding the processing and management of employment agreements,” and the ability to “obtain a record of the submission” of agreements “and explain the meaning of the events that appear on them.” (LaHaie Decl. ¶¶ 2, 5.) In September 2024, Informa informed Baird that it was terminating her employment. (Am. Compl., ECF No. 15, ¶ 36.) Her last day of work was October 4, 2024. (Id.) At the time of her discharge, Baird was sixty-four years old. (Id. at ¶ 4.) She then retained counsel, who sent a letter of representation to Informa in October 2024. (Aff. of Eileen Baird, ECF No. 29-1, ¶ 7)

(hereinafter “Baird Aff.”) There was no early resolution of the matter. (Id. at ¶ 8.) On February 14, 2025, Baird filed a charge of age discrimination with the United States Equal Employment Opportunity Commission (“EEOC”) and the Connecticut Commission on Human Rights and Opportunities (“CHRO”). (Am. Compl., ECF No. 15, ¶ 14.) The EEOC released jurisdiction on July 18, 2025. (Id. at ¶ 15; Ex. 1 to Am. Compl.) Although Baird was required to file a lawsuit within ninety days of her receipt of the EEOC’s official notice, the parties executed two tolling agreements which extended the applicable statute of limitations. (Am. Compl., ECF No. 15, at ¶¶ 16-17.) On November 20, 2025, Baird filed a complaint in this Court, bringing claims pursuant to the Age Discrimination in Employment Act (“ADEA,” 29 U.S.C. §§ 621, et seq.) and the

Connecticut Fair Employment Practices Act (“CFEPA,” Conn. Gen. Stat. §§ 46a-60, et seq.). (Compl., ECF No. 1.) After the complaint was filed, counsel for Informa informed Baird that she had named two unnecessary parties as defendants. (Mem. of L. in Supp. of Mot. for Leave to Amend Pl.’s Compl., ECF No. 13, at 2.) Baird then moved, with Informa’s consent, to amend the complaint to drop the unnecessary parties and limit the action to one corporate entity defendant. (Id. at 1.) The motion was granted and Baird filed her amended complaint on February 2, 2026. (Am. Compl., ECF No. 15.) Pursuant to Fed. R. Civ. P. 15(a)(3), Informa had until February 17, 2026 to respond to the Amended Complaint. Informa filed a consent motion to extend its deadline to “answer, move against, or otherwise respond to the Amended Complaint” by ten days, which was granted. (ECF Nos. 23, 24.) On February 27, 2026, Informa filed its motion to compel arbitration and stay proceedings. (ECF No. 26.) Baird objected to the motion (ECF No. 29), Informa replied to the objection (ECF

No. 32), and Baird filed a sur-reply (ECF No. 33). Judge Oliver then referred the motion to the undersigned for resolution. (Order of Referral, ECF No. 34.) Neither party having requested oral argument, the motion is now ripe for decision. II. DISCUSSION The Federal Arbitration Act (“FAA”) “establishes a national policy favoring arbitration when the parties contract for that mode of dispute resolution.” Preston v. Ferrer, 552 U.S. 346, 349 (2008). “When determining whether to compel arbitration pursuant to the FAA, a court looks to four factors: (1) whether the parties agreed to arbitrate their dispute; (2) whether the asserted claims fall within the scope of the arbitration agreement; (3) whether Congress intended the federal statutory claims asserted by the plaintiff, if any, to be non-arbitrable; and (4) if the court concludes

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