David Tompkins v. 23andme, Inc.

840 F.3d 1016, 2016 WL 6072192
CourtCourt of Appeals for the Ninth Circuit
DecidedAugust 23, 2016
Docket14-16405
StatusPublished
Cited by95 cases

This text of 840 F.3d 1016 (David Tompkins v. 23andme, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Ninth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
David Tompkins v. 23andme, Inc., 840 F.3d 1016, 2016 WL 6072192 (9th Cir. 2016).

Opinions

Concurrence by Judge WATFORD

[1018]*1018ORDER

The opinion filed August 23, 2016, is hereby amended as follows:

On page 1031 of the opinion:

< Given this precedent, our authority to review portions of the contract outside the arbitration provision is limited, if it exists at all. Even assuming we can review the two outside provisions, we are limited to considering whether, in the specific circumstances of the parties and the context in which the contract was formed, these outside provisions contribute to making the arbitration provision itself unconscionable. >

is amended to:

< Given this precedent, our authority to review portions of the contract outside the arbitration provision is limited. But as Rmtt-A-Cenb&r indicates, “[i]t may be that” where a plaintiff challenges “the validity under § 2 of the precise agreement to ■ arbitrate at issue” on the ground that certain general contract provisions “as applied” to the agreement to arbitrate i-ender it unconseiona-ble,, such a “challenge should [be] considered by the court.” 561 U.S. at 71, .74 [130 S.Ct. 2772] (emphasis in original). >.

On page 1031 of the opinion, the following sentence is deleted:

<As a general rule where the arbitration agreement itself is not unconscionable, provisions outside the arbitration agreement will not make it so,>.

On page 1031-32 of the opinion:

<Likewise, the unilateral modification clause does not make the arbitration provision itself unconscionable. >
<Likewise, .under the circumstances here, the unilateral modification clause does not make the arbitration provision itself unconscionable. >.

No further petitions for rehearing or rehearing en banc will be entertained from this amendment.

OPINION

IKUTA, Circuit Judge:

Under the terms of the agreement at issue here, the customers of 23andMe, Inc., were required to arbitrate the present action. The district court enforced the terms of that agreement and granted 23andMe’s ‘motion to compel arbitration. We hold that none of the challenged portions of the arbitration provision, alone or in concert, render the arbitration provision unconscionable under current California law. We therefore affirm.

I

23andMe, Inc., provides a direct-to-'consumer genetic testing service, which it calls' the “Personal Genome Service.” A customer interested in obtaining the genetic testing service must visit the 23and-Me website to purchase an online DNA testing kit. When purchasing the kit, the customer can click on-a link to the company’s Terms of Service that was available at the bottom of the webpage. However, the customer is not required to read or click through the terms before making a purchase.

After receiving the kit, the customer returns to the website to create an online account with 23andMe to register the DNA kit. At this stage, and in order to proceed to use the genetic testing service, a customer has to click on a box indicating agreement to the Terms of Service. The Terms of Service is a multipage agreement which states that it constitutes the entire agreement between 23andMe and its customers. Paragraph 28(b) of the Terms of Service contains a mandatory arbitration provision which states, in full:

[1019]*1019Applicable law and arbitration. Except for disputes relating to intellectual property rights, obligations, or any infringement claims, any disputes with 23andMe arising out of or relating to the Agreement (“Disputes”) shall be governed by California law regardless of your country of origin or where you access 23and-Me, and notwithstanding of any conflicts of law principles and the United Nations Convention for the International Sale of Goods. Any Disputes shall be resolved by final and binding arbitration under the rules and auspices of the American Arbitration Association, to be held in San Francisco, California, in English, with a written decision stating legal reasoning issued by 'the arbitrator(s) at either party’s request, and with arbitration costs and reasonable documented attorneys’ costs of both parties to be borne by the party that ultimately loses. Either party may obtain injunctive relief (preliminary or permanent) and orders to compel arbitration or enforce arbitral awards in any court of competent jurisdiction.

After conducting a self-test, a customer would send the completed DNA kit to 23andMe, which performed the genetic testing-services and provided the results to the customer.

Until 2013, 23andMe claimed that its service could be used to help customers manage health risks, as well as prevent or mitigate diseases such as diabetes, heart disease, and breast cancer. In November 2013, the Food ,and Drug Administration (FDA) told 23andMe. to discontinue marketing its services for health purposes , until the company obtained government approval. The company then ceased its health-related marketing.

As a result of the FDA’s determination, multiple plaintiffs filed different class actions against 23andMe relating to the company’s health claims. The claims were consolidated by agreement in federal district court in the Northern District of .California. David Tompkins represents a consolidated class of customers bringing a number-of separate causes of actions against 23andMe for unfair business practices, breach of warranty, and misrepresentations about the health benefits of 23And-Me’s services. All the named plaintiffs in the present action purchased a DNA test kit, created an online account with 23and-Me to register their DNA kits, and assented to the Terms of Service.

In April 2014, 23andMe filed a motion to compel all plaintiffs to arbitrate their claims. A feW months later, the district court granted 23andMe’s motion. After reviewing the mandatory arbitration provision in the Terms of Service, the district court concluded that although the arbitration provision' was procedurally unconscionable, it was not substantively unconscionable and therefore was enforceable under California law. The court held that plaintiffs’ other challenges to the Terms of Service had to be determined by the arbitrator in the first instance. Plaintiffs timely appealed.

The.district court had jurisdiction under 28 U.S.C. § 1332(d)(2) because the parties satisfied minimal diversity and the amount in controversy exceeded $5 million. We have jurisdiction under 28 U.S.C. § 1291 and 9 U.S.C. § 16(a)(3). We “review de novo district court decisions about the arbitrability of claims.” Kramer v. Toyota Motor Corp., 705 F.3d 1122, 1126 (9th Cir. 2013). We review factual findings for clear error, Balen v. Holland Am. Line Inc., 583 F.3d 647, 652 (9th Cir. 2009), and review “[t]he interpretation and meaning of contract provisions” de novo, Lee v. Intelius Inc., 737 F.3d 1254, 1258 (9th Cir. 2013).

[1020]*1020II

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840 F.3d 1016, 2016 WL 6072192, Counsel Stack Legal Research, https://law.counselstack.com/opinion/david-tompkins-v-23andme-inc-ca9-2016.