Cocuzzo v. Trader Joe's East Inc.

121 F.4th 924
Court of Appeals for the First Circuit·Decided November 15, 2024·No. 23-1695·Published·Cited by 8 cases

Opinion

United States Court of Appeals For the First Circuit

No. 23-1695 GLORIA COCUZZO,

Plaintiff, Appellant,

v.

TRADER JOE'S EAST INC.; JENNIFER GILLUM, Defendants, Appellees.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS

[Hon. Leo T. Sorokin, U.S. District Judge]

Before

Montecalvo, Lipez, and Rikelman, Circuit Judges.

Timothy J. Perry, with whom Perry Krumsiek LLP was on brief, for appellant.

Stephen T. Melnick, with whom Ellen E. Lemire and Littler Mendelson, P.C. were on brief, for appellees.

November 15, 2024

LIPEZ, Circuit Judge. In this employment discrimination action, Gloria Cocuzzo claims that she was terminated by her former employer of seventeen years, Trader Joe's East Inc. ("Trader Joe's"), and her former supervisor, Jennifer Gillum, because of her age, in violation of the Age Discrimination in Employment Act ("ADEA"), 29 U.S.C. §§ 621-634, and the Massachusetts Fair Employment Practices Act, Mass. Gen. Laws ch. 151B ("Chapter 151B"). The district court granted summary judgment in favor of the defendants, and Cocuzzo timely appealed. After careful consideration, we affirm.

I.

Because this is an appeal from the district court's entry of summary judgment, we consider the relevant facts in the light most favorable to Cocuzzo, the nonmoving party. See Vélez v. Thermo King de P.R., Inc., 585 F.3d 441, 444 (1st Cir. 2009).

Trader Joe's is a national chain of specialty grocery stores. Each Trader Joe's location is staffed by a "Captain," the manager in charge of the store; "Mates," assistant managers; "Crew Members," nonsupervisory staff; and sometimes "Merchants," specially designated members of the nonsupervisory staff.

Cocuzzo began working as a Crew Member at the Trader Joe's store in Brookline, Massachusetts, in 2003, when she was roughly sixty years old. By all accounts, Cocuzzo was an exemplary employee, described by her supervisors in her annual performance

reviews as "outstanding," "a role model," and "a true neighborhood icon." In 2012, when she was nearly seventy years old, Cocuzzo was promoted to the role of Merchant by the then-Captain of her store. Cocuzzo also received regular pay increases throughout her employment.

Cocuzzo testified that Gillum, as Captain of the Brookline store, gave Cocuzzo her annual performance review in 2020 and that the review was positive. Additionally, Gillum approved a $1,200 performance bonus and a $1.00 per hour raise for Cocuzzo in August 2020, when Cocuzzo was seventy-seven years old.1 Cocuzzo's performance in 2018 and 2019 was also evaluated as "excellent."

Because the Brookline Trader Joe's sells alcohol, all Crew Members -- including Cocuzzo -- were trained about selling alcohol and were subject to the store's alcohol policy. The alcohol policy for the Brookline Trader Joe's provides that "[n]o alcoholic beverage shall be sold to anyone who is under twenty- one (21) years of age or intoxicated" and specifies procedures for

1 An inconsistency appears in the record regarding when Gillum became Captain of the Brookline Trader Joe's. In the combined statement of material facts submitted with their summary judgment briefing, the parties agreed that Gillum became Captain of the Brookline store in 2018. However, Gillum testified that she was promoted to Captain of a Trader Joe's store in 2018 but was not Captain of the Brookline Trader Joe's in 2018 or 2019. The record is clear, though, that Gillum was Captain of the Brookline Trader Joe's by August 2020.

verifying that a customer is at least twenty-one years old. The policy further states that Trader Joe's employees have a "responsibility to comply with all Federal, State and the Town of Brookline's Laws." Additionally, the store policy outlines disciplinary measures for violations as follows:

What is the disciplinary action for violating our Alcohol Policy?

Any Crew Member, Merchant, Mate, and/or Captain whose job performance or conduct violates our Alcohol Policy or is not in line with the company's standards will be subject to disciplinary action, which may range from a written warning to termination of employment. Any violation of federal, the State of Massachusetts, local laws, and the Town of Brookline's By-Laws may result in a fine and/or suspension of your store's liquor license, as well as a fine to the Crew Member who made the sale.

On Saturday, February 20, 2021, Cocuzzo reported to the Brookline Trader Joe's for her usual 10 a.m. to 6:30 p.m. shift. Cocuzzo's grandson, Kevin Quinn, who was also an employee at that Trader Joe's store, reported for his shift starting at 4:30 p.m. At some point, Cocuzzo and Quinn went to the alcohol section of the store together, and Quinn selected beer from the shelf. Quinn then handed the beer to Cocuzzo, and Cocuzzo purchased the beer. When asked during her deposition, "You purchased the beer for Mr. Quinn?" Cocuzzo responded, "Yes." Quinn was born in July 2001, making him nineteen years old at the time.

Another Trader Joe's employee witnessed this transaction and reported it to Gillum. As Cocuzzo was on her way to put the beer in the refrigerator in the back of the store until she left, Gillum approached Cocuzzo and confronted her about the beer. Cocuzzo confirmed to Gillum that she had purchased the beer for Quinn. Cocuzzo recalled in her deposition that, during this conversation, Gillum "was addressing the fact that . . . the beer was for Kevin" and that Cocuzzo was "just so upset" because she "didn't think [she] was doing anything wrong." Following her conversation with Cocuzzo, Gillum contacted her regional vice president to discuss the incident. Gillum explained that an underage Crew Member had selected alcohol from the store and given it to Cocuzzo, who purchased the alcohol, and that Gillum was considering terminating Cocuzzo. The regional vice president agreed that termination was the only option.

Four days after the incident, on February 24, 2021, Gillum and one of the store's Mates, Brian Foote, met with Cocuzzo. In this meeting, Gillum told Cocuzzo that her decision to purchase beer for an underage individual "cross[ed] a line" and that her employment at Trader Joe's was ending.2 Gillum gave Cocuzzo the

2 Gillum and Foote both composed notes on the day of the meeting with Cocuzzo documenting their conversation. Cocuzzo points out that Gillum's notes from this day refer to Cocuzzo's decision to "sell alcohol to a minor." Gillum testified that her use of the word "sell" was a typo and that she meant to write "purchase." Foote's notes state that the issue discussed during

option to resign or retire -- rather than be terminated -- so Cocuzzo "would have an opportunity to keep the narrative in her terms." Cocuzzo chose to retire and left the store shortly thereafter.

Later that day, Cocuzzo sent Gillum an email that stated the following:

I am putting this in writing to explain about my being fired from Trader Joe's after 16 years. This termination was prompted by purchasing beer for my grandson, Kevin[,] who was coming to dinner that evening at my home.

I totally did not think of his age! Kevin does drink beer at home with his family[,] so I did not think twice about this transaction[.] I've loved my job at Trader Joe's and therefore would do nothing to jeopardize my position. I am saddened by this whole incident because I've valued my job.

Trader Joe's is a fabulous company!

After receiving this email, Gillum changed Cocuzzo's retirement to a termination and asked Cocuzzo to sign a termination notice the following day, which Cocuzzo refused to do. The termination notice, which was addressed to Cocuzzo, was signed by Gillum and a witness on February 25, 2021, and provided the following explanation for Cocuzzo's termination:

Gloria, on February 20th, 2021, an underage crew member selected and placed two 4-packs of beer into a cart in the alcohol section of our store. You proceeded to purchase this beer.

When I asked you about the beer afterward, you

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Cocuzzo v. Trader Joe's East Inc., 121 F.4th 924 (1st Cir. 2024).

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