O'Horo v. Boston Medical Center Corporation

CourtCourt of Appeals for the First Circuit
DecidedMarch 12, 2025
Docket23-1870
StatusPublished

This text of O'Horo v. Boston Medical Center Corporation (O'Horo v. Boston Medical Center Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the First Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
O'Horo v. Boston Medical Center Corporation, (1st Cir. 2025).

Opinion

United States Court of Appeals For the First Circuit

No. 23-1870 SUSAN O'HORO, M.D.,

Plaintiff, Appellant,

v.

BOSTON MEDICAL CENTER CORPORATION; BOSTON UNIVERSITY MEDICAL CENTER RADIOLOGISTS, INC.; and JORGE SOTO, M.D.;

Defendants, Appellees.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS

[Hon. George A. O'Toole, Jr., U.S. District Judge] [Hon. Jennifer C. Boal, U.S. Magistrate Judge]

Before

Gelpí, Montecalvo, and Aframe, Circuit Judges.

Edward Foye, with whom Lisa G. Arrowood, Sarah E. A. Sousa, and Arrowood LLP were on brief, for appellant.

David C. Kurtz, with whom Jonathan D. Persky and Constangy, Brooks, Smith & Prophete LLP were on brief, for appellees.

February 21, 2025 GELPÍ, Circuit Judge. This suit arises from a doctor's

efforts to report -- internally and externally -- misconduct at a

hospital. Plaintiff-Appellant Susan O'Horo ("Dr. O'Horo") was

employed by Boston University Medical Center Radiologists, Inc.

("BUMCR") as an interventional radiologist and the Director of

Quality and Safety in the Interventional Radiology ("IR") Division

at Boston Medical Center Corporation ("BMC"). She was responsible

for, among other things, reviewing and investigating safety

reports based on complications that occurred during medical

procedures. But Dr. O'Horo insists that she was unable to

effectively carry out her duties and correct safety concerns

because her workplace was permeated by discriminatory and

retaliatory animus. Indeed, she asserts that the workplace was so

harsh that she was ultimately compelled to resign in January 2020.

Thereafter, on December 29, 2020, Dr. O'Horo filed suit

in the United States District Court for the District of

Massachusetts against BUMCR, BMC, and Dr. Jorge Soto

(collectively, "Defendants-Appellees"). As relevant to the

instant appeal, Dr. O'Horo brought claims under Title VII of the

Civil Rights Act of 1964, 42 U.S.C. § 2000e-2(a) ("Title VII");

the corresponding Massachusetts law, Mass. Gen. Laws ch. 151B

("Chapter 151B"); and the Massachusetts Health Care Whistleblower

Act, Mass. Gen. Laws ch. 149, § 187 ("MHCWA"). On November 21,

2022, Defendants-Appellees moved for summary judgment. United

- 2 - States Magistrate Judge Jennifer C. Boal issued a report and

recommendation ("R&R") granting the motion, which United States

District Court Judge George A. O'Toole, Jr. adopted in its

entirety. Dr. O'Horo appealed.

For the reasons explained below, we affirm.

I.

A. Factual Background

We draw the facts from the summary judgment record that

was before the district court, see Boykin v. Genzyme Therapeutic

Prods., LP, 93 F.4th 56, 58 (1st Cir. 2024), and "we array [them]

in the light most favorable to the nonmoving party," Alam & Sarker,

LLC v. United States, 113 F.4th 153, 158-59 (1st Cir. 2024)

(quoting AJ Mini Mkt., Inc. v. United States, 73 F.4th 1, 4 (1st

Cir. 2023)).

1. Dr. O'Horo's Role at BMC

Dr. O'Horo is an interventional radiologist. Unlike

diagnostic radiologists, who use non-invasive technology for

diagnostic purposes, interventional radiologists employ minimally

invasive, image-guided procedures to both diagnose and treat

disease. As with all medical procedures, patient safety is a

priority.

- 3 - In 2017, BUMCR1 created the position of Director of

Quality and Safety in the IR Division. And in February 2018, BUMCR

hired Dr. O'Horo to do the job. In that new role, Dr. O'Horo

claims that she had a duty to oversee and improve the culture of

safety within the IR Division at BMC, including by developing and

implementing quality and safety initiatives and procedures,

setting up a formal process to review and document complications,

and reviewing and investigating any reports filed through BMC's

complication tracking system, STARS.

Dr. O'Horo, however, worked under superiors at BMC, and

there was overlap between her mandate to monitor patient safety

and the duties of other, more senior employees. For instance, Dr.

Rajendran Vilvendhan ("Dr. Vilvendhan"), as the Division Chief of

IR, was responsible for the "overall conduct" of the IR Division,

including an obligation to oversee the professional performance of

all physicians with clinical privileges; the development and

implementation of policies and procedures to enhance the provision

of care; and the continuing duty to evaluate and improve the

quality of care. Likewise, Dr. James Moses ("Dr. Moses") was BMC's

Chief Quality Officer and played a significant role in overseeing

patient quality and safety in IR. And there were others who

1 BUMCR is a professional corporation that employs radiologists to practice medicine at BMC, an academic medical center in Boston, Massachusetts.

- 4 - monitored quality and safety at BMC, such as Dr. Soto, who was

BMC's Chief of Radiology, BUMCR's president, and Dr. O'Horo's

direct supervisor; Dr. Ravin Davidoff ("Dr. Davidoff"), BMC's

Chief Medical Officer; Scott Friedman, BMC's Chief Risk Officer;

and Laura Harrington, BMC's Executive Director for Quality and

Patient Safety.

2. Dr. O'Horo Reports Misconduct

Shortly after Dr. O'Horo began her job at BMC, she

learned of a host of troubles related to Dr. Mikhail Higgins ("Dr.

Higgins"). These issues are largely undisputed, and so too are

Dr. O'Horo's efforts to intervene.

Dr. O'Horo's involvement began in June 2018, after a

nursing manager, Stephanie Martinez, complained about Dr.

Higgins's negative effect on the morale of nursing staff. To

address a myriad of concerns related to Dr. Higgins, Dr. O'Horo

sent an email to Dr. Soto on June 8, 2018, in which she suggested

that Dr. Higgins's procedures be observed. Dr. Soto responded by

email stating, "Thanks for your diligence and hard work. I suggest

we meet (hopefully Monday) to discuss the points below, especially

those pertaining to [Dr. Higgins]." Although Dr. O'Horo believed

that Dr. Soto was being insincere, they did devise a plan to

supervise Dr. Higgins.

Still, quality and safety issues persisted throughout

the IR Division. Dr. Higgins was the main culprit, leading some

- 5 - technologists and other staff members at BMC to dub him "the Boston

Butcher." Dr. O'Horo continued to track in a Microsoft Excel

spreadsheet Dr. Higgins's misadventures, and to report them. In

the fall of 2018, she reiterated to Dr. Soto her concerns about

Dr. Higgins. On January 10, 2019, Dr. Soto privately asked Dr.

Vilvendhan to review one of the cases that Dr. O'Horo had raised.

Believing that Dr. Soto had failed to act, Dr. O'Horo brought her

complaints to Dr. Moses.

Dr. Moses had some reservations about Dr. O'Horo's

reporting. For instance, he was concerned about Dr. O'Horo's

recordkeeping: she did not use the STARS reporting system in

accordance with BMC's policy,2 opting instead to track issues in

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