Levin, J.
(to reverse).
The questions presented are: (i) whether a collective-bargaining agreement providing for arbitration as the final step in the grievance procedure may validly provide that the grievance proceedings terminate if an employee claiming to be aggrieved by an employer’s breach of the collective-bargaining agreement submits the subject matter of the grievance to adjudication in a court of law, and (ii) whether the instant agreement so provides.
We answer both questions in the affirmative.
I
As with any other mandatory subject of collective bargaining, the employer and the union have a statutory obligation to meet and bargain in good faith regarding grievance procedures.
The statute is, however, neutral regarding the means of resolving a grievance. Thus the parties have no statutory obligation to agree to any particular procedure. While arbitration has come to be the favored procedure for resolving grievances in federal and Michigan labor relations,
it is — as the dissenting opinion acknowledges — a matter of contract; there
is no requirement that grievances be resolved by arbitration:
"Arbitration is a matter of contract and a party cannot be required to submit to arbitration any dispute which he has not agreed to submit.”
United Steelworkers v Warrior & Gulf Navigation Co,
363 US 574, 582; 80 S Ct 1347; 4 L Ed 2d 1409 (1960).
The preference for arbitration in. Michigan and federal labor law is triggered only if the parties agree to arbitrate. That preference does not operate to override the intent of the parties. The law does not require the employer, the union, or the employee members to forego judicial resolution of disputes concerning the meaning of a collective-bargaining agreement. They may choose to submit disputes to an arbitrator in preference to a judge and, if they agree to that, the law enforces their stated or agreed-upon preference. It is by enforcing the agreement of the parties in lieu of adjudication that the law "prefers” arbitration.
If a grievance arises under a collective-bargaining agreement, including a dispute concerning its construction, there is a duty to bargain over the grievance. If the agreement provides a method or procedure for addressing a grievance, it must be observed. If no method or procedure was previously agreed upon, the parties must simply negotiate on the grievance in good faith. If the negotiation is unsuccessful, there may be a work stoppage (in the private sector), or adjudication by a court, or, if the parties agree, some other method of resolution (such as ad hoc arbitration), or they may simply drop the whole matter. The statute compels no particular form of dispute resolution, nor that the parties even agree to resolve the
grievance, only that the parties
negotiate
over the grievance.
While most collective-bargaining agreements provide for arbitration as the final step in an agreed-upon grievance procedure, that is purely a matter of choice by the parties. Some collective-bargaining agreements set forth a procedure for resolving grievances arising in the administration of the contract that does not include arbitration. Others set forth a procedure which does not provide a means of deciding a grievance that the parties cannot resolve by negotiation. Still others provide no procedure at all for resolving grievances.
If a collective-bargaining agreement contains a grievance resolution procedure, the courts generally require exhaustion of that procedure before the initiation of a lawsuit.
If the grievance procedure includes arbitration, the courts normally defer to the arbitration decision.
However, where arbitration is not the mandatory final step in a grievance procedure, a member of the union aggrieved by the asserted breach of the collective-bargaining agreement may resort to an action at law to obtain satisfaction.
Commencement of such an action might not relieve the employer of its obligation to negotiate concerning the grievance with the union.
In the instant case, however, the collective-bargaining agreement provides that if an action is commenced the grievance proceedings shall end.
The dissenting opinion would hold that a collective-bargaining agreement cannot validly provide that the obligation of the parties to negotiate regarding a grievance terminates when an employee has made the grievance the subject of a lawsuit.
Even if that is a correct view, and it is not, it would not follow that the grievance is to be decided, if the employer and union cannot agree, by arbitration. If they cannot agree, their only statutory duty is to continue to negotiate — that is the statutory right; there is no statutory right to binding arbitration.
But even the union’s right to resolve a grievance by negotiation may be relinquished, and it was relinquished here.
The union can give up its collective rights, including the right to strike and the right to negotiate over grievances.
Indeed, that is what it does
when it agrees to arbitrate; it gives up the right to strike over the grievance and the right to continue to bargain over it. And just as it can relinquish its right to further negotiation and proceed to arbitration, or file a court action, or (in the private sector) strike over the grievance, it can relinquish its right to further negotiation when the grievance becomes the subject of litigation. Relinquishment of the union’s right to negotiate further upon the commencement of litigation is what occurred here.
Grievance procedures arise solely from the labor agreement. In drafting the agreement, the union and the employer are free to exclude matters from the grievance procedure, to choose who shall adjudicate disputes that arise under the agreement, to designate who may seek its enforcement, and to relinquish whatever interest the union may have in grievance resolution.
The union has no right to continue to negotiate regarding a grievance after the last step of a grievance procedure. In the instant case, the collective-bargaining agreement contemplated that negotiation would end when the grievance was made the subject of a lawsuit.
Therefore, the
union here has no right to continue to negotiate regarding the subject matter of Mr. Stevens’ cross-claim or to arbitrate it.
While it has become customary
to agree
upon grievance arbitration as the final step, that convention has not yet become law.
II
In excluding topics from arbitration, this Court has required either an express provision or the "most forceful evidence” of exclusion.
The provision at issue expressly excludes from arbitration "any matter” taken before a court or administrative forum.
We hold that this provision does what it in terms states, and that it precluded the union from pursuing the grievance after Mr. Stevens filed a cross-claim in court on the same issue as the grievance.
We reverse the judgment of the Court of Appeals.
Fitzgerald, C.J., and Kavanagh, Coleman, and Ryan, JJ., concurred with Levin, J.
Williams, J.
Introduction
The issue presented to the Court in this case is the validity of an election-of-remedies provision
included in a collective-bargaining agreement which provides that once a matter is raised in another forum the grounds for a grievance through the collective-bargaining agreement no longer exist. In essence, the provision allows the individual to proceed with his grievance in whatever forum he chooses and totally abrogates the union’s role in the grievance process. We hold that such a clause is invalid, as it violates the principle of exclusive representation and fails to adequately recognize the union’s role in the grievance procedure.
Facts
Ronnie F. Stevens, a member of the defendant union, was sued in federal court in April, 1978, as a result of a shooting that occurred while Stevens was a police officer. Stevens notified the city attorney of the proceedings, as it was his belief that the collective-bargaining agreement
between the City of Grand Rapids and Grand Rapids Lodge 97, Fraternal Order of Police (hereinafter the union) provided that the city would assume the costs of his defense and judgment against him, if any. The city refused to provide counsel or to indemnify him. In May, 1978, the union filed a grievance alleging a violation of the collective-bargaining agreement based on the city’s refusal to assume these contractual obligations.
Subsequently, Stevens filed a cross-claim against the city on June 9, 1978, in the pending federal
suit which asserted the same issues raised in the grievance filed by the union. On June 19, 1978, the union filed a demand for arbitration on the grievance. It was received the next day by the American Arbitration Association, and on this same day the city filed an answer to the cross-claim in federal court.
The city thereafter initiated this action to restrain arbitration on the grievance since it was also the subject of a federal court proceeding. A temporary injunction order against arbitration was issued by the Kent Circuit Court, because it found that Article VIII, § 3b
of the collective-bargaining agreement expressly excluded this claim from the arbitration process.
A petition for reconsideration was denied following a hearing by the circuit court. Defaults were entered against the American Arbitration Association and Stevens.
The union obtained leave to appeal in the Court of Appeals, and, on March 17, 1980, the Court of Appeals, by a vote of 2 to 1, reversed the circuit court and set aside the injunction.
Grand Rapids v Grand Rapids Lodge No 97, Fraternal Order of Police,
96 Mich App 226; 292 NW2d 529 (1980). The Court of Appeals found that there was "no forceful evidence of an intent to terminate FOP’s [the union’s] right to arbitration where the individ
ual grievant has made an election of remedies”, and that the union’s control over the grievance procedure could not be made "contingent on the pursuit or outcome of an employee’s personal remedies”. 96 Mich App 230. The dissent agreed with the circuit court that § 3b was an express exclusion and applied in this case.
Id.,
231. The Court of Appeals denied plaintiffs application for rehearing and motion for restoration of the injunction.
On October 10, 1980, we granted leave to appeal and stayed arbitration pending disposition of the appeal. 409 Mich 924 (1980).
I. Arbitration Agreements in General
There are several settled principles of labor law that are applicable to this case. It is well-settled that the question of arbitrability is one for the court.
John Wiley & Sons, Inc v Livingston,
376 US 543, 546-547; 84 S Ct 909; 11 L Ed 2d 898 (1964). As stated in
Wiley,
the duty to arbitrate is one of a contractual origin and thus, in general, an employer has no obligation to arbitrate issues which he has not agreed to arbitrate.
On the other hand, there is a strong policy on the federal and state level of favoring the arbitration of disputes. In the
Steelworkers
Trilogy,
several basic propositions were enunciated concerning arbitration. First, judicial inquiry is limited to whether a claim on its face is governed by the contract. Second, arbitration should not be denied unless "it may be said with positive assurance that the arbitration clause is not susceptible of an interpretation that covers the asserted dispute. Doubts should be resolved in favor of coverage.”
United Steelworkers of America v Warrior & Gulf Navigation Co,
363 US 574, 582-583; 80 S Ct 1347; 4 L Ed 2d 1409 (1960). Third, absent an express provision excluding a particular grievance from arbitration or the most forceful evidence of a purpose to exclude the claim from arbitration, the matter should go to arbitration. Fourth, the burden is on the party who would exclude a matter from the general arbitration clause to do so expressly and explicitly. All of these principles are especially relevant to the case at hand.
This Court adopted these principles and applied them in a public employment relations act (PERA) context in
Kaleva-Norman-Dickson School Dist v KND Teachers’ Ass’n,
393 Mich 583; 227 NW2d 500 (1975) (hereinafter
KND School Dist).
In
KND School Dist,
there was a dispute over the renewal of a probationary teacher’s contract and the amount of discretion given to the school board in such a matter pursuant to the collective-bargaining agreement. This Court held that there was no express reservation of such claims from arbitration in the contract or any evidence of a purpose to exclude such claims from arbitration. Therefore, whether or . not there was a violation of the contract was held to be a question for the arbitrator. This Court could not say with positive assurance that the arbitration clause was
not
susceptible of an interpretation to cover the dispute. The Court
of Appeals was reversed, and the injunction restraining arbitration of the claim was dissolved.
In this case, there is a dispute over the applicability and validity of an election-of-remedy clause contained in the collective-bargaining agreement. Article VIII, § 3b, of the collective-bargaining agreement provides as follows:
"If proceedings involving any matter which is or might be alleged as a grievance are instituted in any administrative action before a government board or agency, or in any court, then such administrative or judicial proceedings shall be the sole remedy; and grounds for grievance under this agreement shall no longer exist. Injunctions, temporary restraining orders, or action under veteran’s preference shall not be considered part of the grievance procedure.”
This provision was the subject of compulsory arbitration pursuant to Act 312, 1969 PA 312; MCL 423.231
et seq.;
MSA 17.455(31)
et seq.
The transcript of the Act 312 arbitration contains extensive commentary on this particular provision.
Our task
is to decide whether or not § 3b of the collective-bargaining agreement deprives the union of the opportunity to proceed with the grievance ánd arbitration process when an individual has filed a cross-claim in a federal suit involving the same subject matter.
A fundamental principle of labor law that is essential to our decision in this case is that of exclusive representation. As the exclusive bargaining representative, the union has an inherent interest in an individual’s grievance. Not only is the union required to see that the individual member is treated fairly, it must insure the protection of the collective membership. The union has the responsibility to see that the collective-bargaining agreement is adhered to and that any disputes arising thereunder are resolved favorably. As the United States Supreme Court has stated: "[i]n establishing a regime of majority rule, Congress sought to secure to all members of the unit the benefits of their collective strength and bargaining power, in full awareness that the superior strength of some individuals or groups might be subordinated to the interest of the majority”.
Emporium Capwell Co v Western Addition Community Organization,
420 US 50, 62; 95 S Ct 977; 43 L Ed 2d 12 (1975). To allow an individual to oust the union in a particular grievance through a clause such as § 3b defeats this objective.
Section 11 of PERA
provides that the representative selected by the majority of public employees in a unit shall be the exclusive representative. There are two provisos in § 11 that state:
"Provided, That any individual employee at any time may present grievances to his employer and have the grievances adjusted, without intervention of the bargaining representative, if the adjustment is not inconsistent with the terms of a collective bargaining contract or agreement then in effect, provided that the bargaining representative has been given opportunity to be present at such adjustment.” MCL 423.211; MSA 17.455(11).
The language of this provision is derived from § 9(a) of the National Labor Relations Act (NLRA). 29 USC 159(a). In construing provisions of PERA and contracts relative thereto, it is appropriate to look to the federal cases interpreting the federal labor laws, especially in a case such as the one at hand where the statutory language is the same as that of the federal act.
KND School Dist, supra,
393 Mich 590-591. See
Michigan Employment Relations Comm v Reeths-Puffer School Dist,
391 Mich 253, 260; 215 NW2d 672 (1974). The proviso was intended to allow for direct settlement of grievances between employer and employee but at the same time to assure the participation of the union to protect other members and the collective-bargaining agreement itself. Absent this proviso, it would be in violation of PERA and the exclusive representation principle for the employer to deal
directly with the employee. A distinction is drawn in § 11 between "collective bargaining” and "grievances”. The distinction, however, is not always clear. In fact, under the language of the NLRA the arbitration of grievances has been held to be part of the collective-bargaining process.
McGuire v Humble Oil & Refining Co,
355 F2d 352, 358 (CA 2, 1966),
cert den
384 US 988; 86 S Ct 1889; 16 L Ed 2d 1004 (1966). The Supreme Court of the United States has even stated that "arbitration of labor disputes under collective bargaining agreements is part and parcel of the collective bargaining process itself’.
United Steelworkers of America v Warrior & Gulf Navigation Co,
363 US 574, 578; 80 S Ct 1347; 4 L Ed 2d 1409 (1960). Since PERA contains language similar to that of the NLRA, the arbitration process here is also a part of collective bargaining.
The proviso in § 11 applicable to grievances requires that the bargaining representative be given an opportunity to be present at the grievance-adjustment meeting. To adjust a grievance without allowing the union this opportunity is a violation of § 8(a)(5) of the NLRA, 29 USC 158(a)(5),
Valencia Baxt Express, Inc,
143 NLRB 211 (1963), and similarly under Michigan law, a violation of § 10 of PERA. See
Mellon v Fitzgerald Public Schools,
22 Mich App 218; 177 NW2d 187 (1970).
Several federal decisions emphasize this important role of the union representative. In
Bethlehem Steel Co,
89 NLRB 341, 343 (1950),
enforcement den on other grounds, Bethlehem Steel Co v NLRB,
89 US App DC 122; 191 F2d 340 (1951), the NLRB held that it was an unfair labor practice for an employer to insist on the incorporation of a provision which would exclude union representa
tives from various steps of the grievance procedure. "Grievances are usually more than mere personal dissatisfactions or complaints of employees and their adjustment frequently involves the interpretation and application of the terms of a contract or otherwise affects the terms and conditions of employment not covered by a contract.” 89 NLRB 344.
In
Industrial Union of Marine & Shipbuilding Workers of America, AFL-CIO v NLRB,
320 F2d 615, 619 (CA 3, 1963),
cert den sub nom Bethlehem Steel Co v NLRB,
375 US 984; 84 S Ct 516; 11 L Ed 2d 472 (1963), the grievance proviso was interpreted not only to require that the union be given the opportunity to be present but also to prevent the employer from insisting on employee-signed grievances.
Ill
Applying these principles and precedents to the collective-bargaining agreement at issue in this case leads us to conclude that the election-of-remedies clause is invalid. First of all, it offends the principle of exclusivity of representation. Section 11 of PERA provides that the representative selected by the majority shall be the exclusive representative. Section 3b of the agreement, however, denies the union this right, as it prevents the union from being able to represent its members in a grievance procedure when an individual member elects another forum.
Secondly, while § 11 of PERA recognizes the right of an individual to attempt grievance adjustment with the employer without the intervention of the union representative, it also qualifies this right. The adjustment must not be inconsistent
with the terms of the collective-bargaining agreement, and the representative must be given an opportunity to be present at the adjustment meeting. These safeguards are not found in the § 3b election-of-remedies clause.
This clause presents the very real possibility that an individual’s grievance adjustment through another forum would be inconsistent with the collective-bargaining agreement and, thus, undermine it. As the Supreme Court stated in
Republic Steel Corp v Maddox,
379 US 650, 653; 85 S Ct 614; 13 L Ed 2d 580 (1965):
"Union interest in prosecuting employee grievances is clear. Such activity complements the union’s status as exclusive bargaining representative by permitting it to participate actively in the continuing administration of the contract.”
It is quite an anomaly that the union is the only one that can demand arbitration, yet the individual can elect another forum and totally defeat the union’s right to arbitrate in a particular dispute.
This violates fundamental labor principles.
Plaintiffs main argument in this case is that parties to a collective-bargaining agreement can agree to exclude a matter from the arbitration process and that the parties so agreed in this case. The city relies mainly on
KND School Dist, supra.
While it is true as a general proposition that the parties can agree to exclude certain matters from the arbitration procedure, we hold that in this case the attempted exclusionary clause is invalid for the reasons discussed. In order for there to be a valid exclusionary clause there must be assurances
that the resolution without arbitration will not harm the other members’ rights or the collective-bargaining agreement. Otherwise, the fact that the union is the exclusive representative and guardian of the agreement would be meaningless.
In light of the above discussion, it is clear that the Court of Appeals in this case reached the correct result.
Some of the language in its opinion, however, needs clarification. The general principle enunciated in
Steelworkers Trilogy
and adopted in
KND School Dist
states that arbitration will not be required if a matter is expressly excluded
or
where there is forceful evidence of a purpose to exclude it from arbitration. The Court of Appeals never mentioned the express exclusion possibility, but only stated that there was "no forceful evidence of an intent to terminate FOP’s right to arbitration where the individual grievant has made an election of remedies”.
Grand Rapids v Grand Rapids Lodge No 97, Fraternal Order of Police,
96 Mich App 226, 230; 292 NW2d 529 (1980). We still follow the two-prong approach of
KND School Dist
in interpreting whether or not a matter has been excluded from the arbitration clause, but find that in any event the express exclusionary clause in this case is invalid as contrary to PERA. An individual’s election cannot deprive the union or its membership of its statutory rights.
Plaintiff also relies on the fact that this particular election-of-remedies clause was agreed to by the union and that in the Act 312 arbitration proceeding defendant expressly understood the implications of such a clause. The fact that the clause was finally included in the collective-bargaining agreement does not preclude the union
from challenging its validity. In fact, the parties, in the course of the arbitration proceeding, discussed the legal implications that such a clause may involve. The city persuaded the arbitrator to include the clause and leave the validity of such a clause for the courts to decide at a later date. Act 312 Arbitration Transcript, pp 124-125.
Plaintiff also argues that to allow the individual to proceed under both arbitration and judicial procedures would allow him "two bites at the litigation apple”. It is especially true in this litigious society that duplication of proceedings should be avoided. This objective, however, should not be obtained at the expense of union and individual rights.
In
City of Grand Rapids,
1975 MERC Lab Op 102, the Employment Relations Commission addressed this issue where the grievance procedures pursuant to the civil service rules and the collective-bargaining agreement were identical. The commission recognized the paramount rights of the union in the adjustment of grievances. "The right of the union to pursue the grievance is an organizational right to have the grievance processed according to the organization’s collection bargaining agreement with the city.”
Id.,
108. It also stated that "[i]t might well be, as urged by the city, that Muste is seeking to have a 'second bite at the apple’; however, the second bite is by the labor organization”.
Id.,
109. The commission unanimously held that the city’s refusal to provide the grievance hearing was an unfair labor practice.
The grievance proviso in § 11 of PERA also raises the possibility of duplicative proceedings. This is considered a necessary evil, however, to assure the union’s right to preserve the collective-bargaining agreement. The Court of Appeals in
Mellon v Fitzgerald Public Schools,
22 Mich App 218, 221-222; 177 NW2d 187 (1970), recognized this possibility when it stated:
"However, since the proviso requires an individual adjustment to be consistent with the collective-bargaining agreement, the employer may elect to proceed
under
the agreement’s procedures in the first place rather than risk rebargaining over the same issues.”
Clearly, if the resolution of the grievance was such that it was inconsistent with or in violation of the collective-bargaining agreement, the union would have the right and duty to rectify the matter. In such a case, there would necessarily be a duplication of proceedings.
The approach we have taken in this opinion does not in any way diminish the rights of the individual. We only hold that a clause which provides that the union is automatically eliminated from any participation in the grievance settlement process
when an individual resorts to
a judicial forum after a grievance has been filed is invalid. In this case, the individual grievant approached the union to proceed with his grievance.
Once this action is taken, the union should not be deprived of its right to assure the satisfactory adjustment of the grievance in accordance with the collective-bargaining agreement.
It should also be noted that there is a distinction between an individual election-of-remedies clause and one such as § 3b in this case. In a sense, the individual did elect to proceed with the grievance through the collective-bargaining route and, therefore, we see no problem with requiring the individual to carry through with this choice. At that point, any action taken by the individual in another forum should not be able to deprive the union of its right to proceed as the exclusive representative of its members. It is one thing to say that an individual must choose which forum he wishes to proceed in, and another to say that the individual’s choice of forum necessarily deprives the union of its important role.
The issue involved in this case is clearly an arbitrable one, and, therefore, the parties are required to submit this matter to arbitration.
While
the individual may argue that he is being denied the right to proceed with his claim in the forum of his choice, that is not the case here. The individual grievant approached the union and allowed the union to go forward with his claim and, therefore, the harm to the individual is minimal.
The interests of all are best served by requiring arbitration pursuant to the collective-bargaining agreement to go forward.
Conclusion
We hold that the election-of-remedies clause in this case, § 3b of the collective-bargaining agreement, is invalid and, thus, cannot preclude the union from seeking arbitration on the subject matter at issue. To decide otherwise would undermine the exclusivity of representation principle and the safeguards provided by PERA. The strong policy of this state in favor of arbitration of disputes is also furthered by our decision.
The decision of the Court of Appeals is affirmed and the stay of arbitration proceedings is dissolved.
No costs, a public question.
Riley, J., took no part in the decision of this case.