Cisco Systems, Inc. v. Dexon Computer, Inc.

District Court, N.D. California·Decided June 21, 2022·No. 3:20-cv-04926·Unknown

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 CISCO SYSTEMS, INC., et al., Case No. 20-cv-04926-CRB

9 Plaintiffs,

ORDER GRANTING MOTION TO 10 v. DISMISS COUNTERCLAIMS AND DENYING LEAVE TO FILE 11 DEXON COMPUTER, INC., et al., FOURTH AMENDED COUNTERCLAIMS 12 Defendants.

13 Plaintiffs Cisco Systems, Inc. and Cisco Technology, Inc. (collectively “Cisco”) 14 sued Defendant Dexon Computer, Inc. (“Dexon”) for trademark infringement, trademark 15 counterfeiting, false designation of origin, unfair business practices under California law, 16 and unjust enrichment. The Court previously dismissed Dexon’s eleven counterclaims 17 with leave to amend. The Court then dismissed Dexon’s four amended counterclaims, 18 noting that it would permit only one more chance to amend. Dexon now alleges six 19 counterclaims: declaratory judgment, Lanham Act false advertising, intentional 20 interference with contractual relations, intentional interference with prospective economic 21 advantage, trade libel, and trade libel per se. Dexon also moves for leave to file a fourth 22 amended answer, insisting that it recently uncovered new information that would 23 strengthen its counterclaims. Cisco moves to dismiss. The Court GRANTS the motion to 24 dismiss and DENIES the motion for leave to amend. 25 I. BACKGROUND 26 A. Facts 27 1. Cisco and Dexon 1 hardware products in routing, switching, and networking. See December Order (dkt. 87) at 2 1-2. Cisco has an “Authorized Channel Network” through which it sells products to 3 “Authorized Channel Partners” or “Authorized Resellers.” Third Am. Countercl. (“TAC”) 4 ¶ 122 (dkt. 107). “Within this ‘Authorized’ network, Cisco exerts strict control over how, 5 and at what prices, its ‘Authorized’ partners can buy and sell Cisco products.” Id. On the 6 secondary market, Cisco hardware is sold at lower prices. Id. ¶ 118. Dexon is a 7 secondary-market reseller of computer networking products that sells “new, refurbished, 8 and discontinued hardware” by Cisco and others. Id. ¶ 119. 9 2. Alleged Misrepresentations 10 Cisco’s hardware contains “embedded software” that is necessary for the hardware 11 to function. Id. ¶ 125. Cisco represents that secondary-market hardware is governed by an 12 “End User License Agreement” (“EULA”) that restricts transfer and use of the embedded 13 software. Id. ¶ 126. Cisco further represents on its “relicensing website” and in its 14 communications with customers that these embedded software licenses are not 15 transferrable and that any Cisco hardware purchased on the secondary market must be 16 relicensed. Id. ¶¶ 129-130. 17 Dexon alleges that these representations are false because the initial purchase of the 18 embedded software is a sale and not governed by the EULA. Id. ¶ 134. In its second 19 amended counterclaims, Dexon alleged that EULA cannot govern the products Dexon sells 20 because, when Cisco sells the initial hardware, it does not obtain assent to the license. See 21 Second Am. Countercl. (“SAC”) (dkt. 92) ¶ 146; id. ¶ 126 (alleging that Cisco makes the 22 EULA available online and informs users where it is but “does not require or mandate that 23 end users acknowledge, read, accept or provide any affirmative assent to” it); see also TAC 24 ¶ 139 (similar). 25 In its third amended counterclaims, Dexon adds some additional details in support 26 of its claim that Cisco does not obtain assent to the license. Dexon alleges that Cisco’s 27 notice to customers about the EULA has “varied through the years,” from 2009 to today. 1 have been routinely ignored as unnecessary or superfluous by experienced IT 2 professionals.” Id. ¶¶ 150, 151. At some “unknown time,” Cisco stopped providing a 3 copy of the EULA and instead added a paper notice directing the purchaser to a website 4 URL containing the EULA. Id. ¶¶ 152-53. Dexon includes pictures of the exterior 5 packaging for an example Cisco switch. Id. ¶ 145. Because the EULA is only on the 6 inside of the product packaging, it can be accessed only after the product has been 7 purchased and opened. Id. ¶ 146. Dexon alleges that, in the absence of a valid EULA, 8 every initial transaction constitutes a “sale” of both the hardware and software. Id. ¶ 157. 9 Consequently, any subsequent claim by Cisco that the embedded software is governed by 10 the license is “false or misleading.” Id. Dexon alleges that it has “lost sales of products 11 that would have been made but for” Cisco’s representation that secondary-market 12 hardware is bound by the EULA and requires a new license. Id. ¶ 161. 13 3. Cisco’s Brand Protection Team 14 As in the second amended counterclaims, Dexon alleges that Cisco employs “a 15 team of ‘Brand Protection’ employees” who “intervene with resellers and end users in 16 cases where they are either contemplating the purchase of product, or have ordered 17 product, from the secondary market.” Id. ¶ 162. Because of Cisco’s actions, Dexon’s 18 customers have “refused to pay for certain Cisco goods, have returned and/or cancelled 19 orders for such goods, have removed Dexon’s bids from contention for business, and have 20 ceased doing business with Dexon on other products and/or altogether.” Id. ¶ 216. Dexon 21 alleges that it has suffered damages, including the cancellation of pending orders, loss of 22 opportunity to bid on projects, and the loss of entire relationships with many of its top 23 customers. Id. ¶ 181. Dexon describes, in nearly identical terms as in its previous 24 pleading, the following four interactions between Cisco and Dexon’s customers. 25 First, as of July 2019, Fort Bend Independent School District (FBISD) had entered 26 into a written contract with Dexon for the purchase of over $1.3 million in new Cisco 27 equipment. Id. ¶ 165. On or about July 9, Sean O’Brien, a member of Cisco’s Brand 1 the Cisco authorize reseller program” and “[c]ustomers purchasing most Cisco goods 2 outside of Cisco’s authorized sales channels would not automatically have a license to use 3 the software.” Id. ¶¶ 166, 167. The letter stated that the Dexon-purchased products “may 4 not come with a valid software license,” so “Cisco recommends that you return these 5 goods for a refund, along with any other Cisco products received by the vendor, and 6 replace the items with authorized Cisco products sold via an authorized reseller.” Id. 7 ¶¶ 166, 167. FBISD believed that the equipment “may not be new and that it would not be 8 able to use such products due to the absence of a ‘valid software license,’” so it cancelled 9 its contract with Dexon. Id. ¶ 168. Dexon newly alleges that this was “especially 10 egregious” because, “on information and belief,” these products were phones that do not 11 require a separate license to operate. Id. ¶ 169. 12 Second, on or about March 14, 2019, Tim Casto, a member of Cisco’s Brand 13 Protection Team, sent a letter to Dexon customer Lockridge Grindal and Nauen 14 (Lockridge) stating that “six switches” Lockridge had purchased from Dexon were 15 “counterfeit.” Id. ¶ 170. (According to Dexon, Cisco now alleges that only four of the six 16 switches are counterfeit. Id.) The letter stated that “Dexon is NOT a member of the Cisco 17 Authorized Reseller Program,” that “[r]egardless of what Dexon claims, and regardless of 18 whether its Cisco product is used or is in new sealed boxes, ANY Cisco product it supplies 19 is consider unauthorized.” Id. ¶ 171. It then stated that no product obtained from Dexon 20 comes with a “valid software license.” Id. ¶ 171. Lockridge believed that all six of the 21 switches were counterfeit, that they would not work, and that they lacked the required 22 licenses. Id. ¶ 172. As a result, Lockridge demanded a refund, and Dexon lost all future 23 business opportunities from Lockridge. Id. 24 Third, on or about January 27, 2020, Casto sent an email to Accuray Inc.

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Cisco Systems, Inc. v. Dexon Computer, Inc., (N.D. Cal. 2022).

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