Cisco Systems, Inc. v. Dexon Computer, Inc.

District Court, N.D. California·Decided December 9, 2021·No. 3:20-cv-04926·Unknown

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 CISCO SYSTEMS, INC., et al., Case No. 20-cv-04926-CRB

9 Plaintiffs, ORDER GRANTING MOTION TO 10 v. DISMISS COUNTERCLAIMS

11 DEXON COMPUTER, INC., et al., 12 Defendants.

13 Plaintiffs Cisco Systems, Inc. and Cisco Technology, Inc. (collectively “Cisco”) sued 14 Defendant Dexon Computer, Inc. (“Dexon”) for trademark infringement, trademark 15 counterfeiting, false designation of origin, unfair business practices under California law, and 16 unjust enrichment. In its amended answer, Dexon filed eleven counterclaims against Cisco: 17 antitrust violations of the Sherman Act and the California Cartwright Act; violations of the 18 California Unfair Competition Law and the Lanham Act; declaratory judgments as to the parties’ 19 rights; and tortious interference with business and trade libel. Cisco moves to dismiss all 20 counterclaims. The Court GRANTS the motion with leave to amend. 21 I. BACKGROUND 22 A. Facts Alleged 23 Cisco Systems, Inc. is a Delaware corporation with its principal place of business in San 24 Jose, California. Am. Answer & Countercl. (dkt. 50) ¶ 11. Cisco Technology, Inc. is a California 25 corporation with its principal place of business in San Jose, California. Id. ¶ 12. Cisco 26 manufactures and sells products and services in “routing and switching” as well as “home 27 networking, IP telephony, optical networking, security, storage area networking, and wireless 1 Dexon is a Minnesota corporation with its principal place of business in Bloomington, 2 Minnesota. See id. ¶ 10. Dexon sells “affordable network equipment” to hospitals, emergency 3 service providers, public service organizations, and other small to medium-sized businesses. Id. ¶ 4 6. Dexon is a “value added reseller” (“VAR”) or “independent secondary-market reseller”: it 5 purchases and resells new or refurbished equipment by such companies as Cisco, Hewlett Packard, 6 Dell, and Juniper Networks. Id. ¶¶ 52, 95. 7 1. Alleged Monopoly in Three Markets 8 Dexon alleges that Cisco has a monopoly in three putative markets: the market for Ethernet 9 switches; the market for routers (collectively, “equipment markets”); and the market for 10 maintenance of its own equipment. 11 First, Dexon alleges that Cisco has more than a 60% market share of the U.S. and global 12 markets for Ethernet switches. Id. ¶ 26. Ethernet switches are “devices that control data flow 13 within a network to enable network components to communicate efficiently.” Id. ¶ 22. 14 Second, Dexon alleges that Cisco has more than a 60% market share in the U.S. and global 15 markets for routers. Id. ¶ 30. Routers “allow for communication between networks.” Id. ¶ 27. 16 Although some Ethernet switches incorporate routing technologies, customers do not substitute 17 Ethernet switches for routers. Id. ¶¶ 27, 28. 18 In the equipment markets, some of Cisco’s competitors are “Hewlett Packard, Dell, and 19 Juniper Networks.” Id. ¶ 95. A new firm may struggle to enter these markets because of the high 20 cost of developing the software and hardware and building a sales network. Id. ¶ 31. Also, 21 customers have “long purchase cycles” before they replace or upgrade their network components. 22 Id. ¶ 32. 23 Third, Cisco has a 90% share of the U.S. and global “After-Market for Maintenance 24 Services” on its own equipment. Id. ¶ 20. Cisco sells the SmartNet package, a maintenance 25 service that may be purchased in one to five year periods. Id. ¶¶ 2, 3. SmartNet provides “onsite 26 visits from certified engineers, software updates, technical assistance center [ ] access, online 27 resources, and hardware replacement services.” Id. ¶ 16. Although third parties provide some of 1 fixes, patches, and updates.” Id. ¶¶ 18, 17, 20. 2 Cisco does not require any purchasers of its equipment to purchase SmartNet. Id. And 3 “customers can and do purchase Cisco networking equipment without maintenance services.” Id. 4 ¶ 21. Further, those who choose to purchase SmartNet need not do so at the same time they 5 purchase Cisco equipment, or from the same seller. See id. ¶¶ 36, 38. Nonetheless, Dexon alleges 6 that customers who have purchased Cisco products are “effectively compelled” to purchase 7 SmartNet. Id. ¶ 18. 8 2. Cisco’s Conduct Toward Consumers 9 Cisco has an “Authorized Channel Network” under which it sells equipment to entities that 10 are “Authorized Resellers.” Id. ¶ 97. Cisco exerts strict control over how, and at what prices, its 11 “Authorized” partners buy and sell Cisco equipment. Id. Dexon, however, is a vendor in the 12 secondary market and often has cheaper prices. Id. ¶ 95. Dexon alleges that Cisco’s margins are 13 “far higher” for sales made through channels with higher resale prices.” Id. ¶ 45. Dexon alleges 14 that the cheaper prices on the secondary market “run counter to Cisco’s profit motives,” so Cisco 15 takes steps to suppress it. Id. ¶ 59. 16 Cisco informs purchasers of secondary-market equipment that the software embedded in 17 the equipment is “not transferable,” so their equipment will require a new software license. Id. ¶ 18 103. After informing these purchasers that their software licenses are invalid, Cisco “extort[s]” 19 license fees from them. Id. ¶ 106. Cisco also informs them that their equipment is “used,” 20 “stolen,” or “counterfeit.” Id. ¶ 110. Cisco defines “used” to mean “previously owned equipment 21 that is now owned by a party other than the original customer,” including both “opened and 22 unopened equipment.” Id. ¶ 111 (emphasis added). Cisco knows that this definition is misleading 23 and contrary to customers’ understanding of the term. Id. ¶¶ 112-13. Finally, Cisco refuses to 24 warranty equipment sold on the secondary market on the stated basis that it cannot determine 25 whether the products are genuine or counterfeit. Id. ¶ 114. 26 Cisco also allegedly coerces secondary-market equipment purchasers who have purchased 27 SmartNet packages into purchasing more equipment. Id. ¶ 44. Dexon alleges that Cisco “has 1 SmartNet service packages were no longer valid in the absence of a new purchase of a [Cisco 2 router and/or Ethernet switch].” Id. ¶ 40. Cisco has sometimes “force[d]” a customer to pay a “re- 3 certification fee” to reinstate a SmartNet package “associated with previously purchased 4 networking products.” Id. Customers have “little choice” but to give in because they have already 5 purchased equipment and SmartNet. Id. 6 Dexon provides two examples of Cisco’s conduct toward secondary-market equipment 7 purchasers. First, an unidentified hospital that had long purchased Cisco products from Dexon 8 was contemplating another order from Dexon. Id. ¶ 42. Cisco “threatened [the hospital] that if it 9 did not cancel the order” from Dexon, Cisco would “not honor the contemplated new SmartNet 10 service package” and “cancel immediately all SmartNet service packages . . . in place for the 11 entire hospital system and clinics.” Id. The hospital backed out of the deal with Dexon. Id. 12 Second, in the middle of an unidentified 911-service center’s five-year SmartNet package, Cisco 13 told the center that it had to purchase new routers and Ethernet switches “if it wanted to receive 14 the service it was due under its SmartNet service package.” Id. ¶ 43. Because the center could not 15 afford it, Dexon, at its own expense, purchased a new SmartNet package for the center’s 16 equipment. Id. 17 Cisco’s tactics “force customers to only be able to access both networking equipment and 18 service through the most expensive avenues.” Id. ¶ 53. It is “practically difficult” for these 19 customers to defect to a competitor of Cisco’s. Id. ¶ 55. Further, “customers are not free to make 20 a product choice on the merits but rather need to account for the likely reaction of Cisco” and 21 “what treatment it will face if it draws Cisco’s disapproval.” Id. ¶ 57.

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Cisco Systems, Inc. v. Dexon Computer, Inc., (N.D. Cal. 2021).

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