Cisco Systems, Inc. v. Dexon Computer, Inc.

District Court, N.D. California·Decided October 3, 2023·No. 3:20-cv-04926·Unknown

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 CISCO SYSTEMS, INC., et al., Case No. 20-cv-04926-CRB

9 Plaintiffs,

ORDER GRANTING MOTION FOR 10 v. PRELIMINARY INJUNCTION

11 DEXON COMPUTER, INC., et al., 12 Defendants.

13 Plaintiff Cisco Systems, Inc. (“Cisco”) brings this motion for a preliminary 14 injunction against Dexon Computer, Inc. (“Dexon”), an unauthorized seller of Cisco 15 product, much of which Cisco alleges to be counterfeit. See Mot. for Prelim. Inj. (dkt. 16 202). Cisco recently received discovery from Dexon in a different case between the 17 parties—an antitrust suit in Texas—which Cisco claims shows far more (and far more 18 recent) infringing activity than Cisco knew or could have known prior. As a result, Cisco 19 now moves to enjoin Dexon from selling counterfeit Cisco product. 20 For the reasons set forth below, the Court GRANTS Cisco’s motion for a 21 preliminary injunction, subject to the parameters described herein.1 22 I. BACKGROUND 23 Cisco manufactures networking and communications hardware, software, and 24 related products and services. Am. Compl. ¶ 12. Cisco has built its brand through 25

26 1 The Court initially filed this Order under seal, in light of the parties’ many sealing motions related to documents cited herein. On September 19, 2023, the Court ordered the 27 parties to file any proposed redactions to the Order by September 28, 2023. Dkt. 289. 1 significant investment in its CISCO trademark and other related trademarks (Cisco Marks) 2 that Cisco uses in connection with its products and services. Id. ¶¶ 14–17. 3 In the operative complaint, Cisco alleges that “[f]rom at least July 2006 through the 4 present, Dexon has repeatedly and systematically engaged in schemes to traffic counterfeit 5 Cisco products.” Am. Compl. ¶ 24. Cisco alleges that Dexon has told customers that it is 6 selling genuine Cisco products, and then delivered the customers counterfeit products 7 bearing Cisco Marks. Id. And when Cisco repeatedly demanded that Dexon both (i) stop 8 selling counterfeit products, and (ii) help Cisco identify the sources of those products, 9 “[i]in almost every instance, Dexon refused to cooperate with Cisco, and refused to 10 identify the counterfeit traffickers who supply it.” Id. 11 Dexon, for its part, describes itself as a “middleman” reseller of computer 12 networking products, sourcing from thousands of different suppliers, and selling to all 13 types of consumers. Roush Decl. (dkt. 214) ¶ 3. Dexon contends that it has never 14 “intentionally or knowingly sold a counterfeit product,” but rather that Cisco itself “has a 15 counterfeit problem due in part to its decision to manufacture its products overseas,” and it 16 is passing that problem off on resellers like Dexon, who do their best to try to spot 17 counterfeits, but can only do so much. Id. ¶ 4. 18 In April 2022, after this Court dismissed Dexon’s counterclaims alleging antitrust 19 violations, Dexon brought an antitrust suit against Cisco in the Eastern District of Texas 20 (“The Texas Litigation”). See Dexon Computer, Inc. v. Cisco Sys., Inc., 22-cv-53 (E.D. 21 Tex.). Once the parties began exchanging documents in that case, Cisco contends it was 22 alerted to continued counterfeit sales by Dexon and, in particular, rampant, illegitimate 23 sales of Cisco’s SMARTnet service contracts. 24 SMARTNet are optional enhanced service contracts that Cisco sells for its products. 25 SMARTnet contracts can only be purchased one of two ways: (1) along with Cisco 26 products that are sold through “authorized distribution” channels (of which Dexon is not 27 one); or (2) along with a Cisco product obtained from a non-authorized Cisco source, if the 1 result, unauthorized resellers like Dexon are unable to sell SMARTNet contracts directly— 2 rather, they must acquire a SMARTNet contract from an authorized Cisco reseller. If a 3 customer purchases a Cisco product from an unauthorized distributor (like Dexon) and 4 purchases a SMARTNet contract through Dexon (which Dexon acquired through an 5 authorized reseller), and Cisco does not inspect the product, that SMARTnet contract may 6 be voided and terminated by Cisco. 7 Through its document discovery in the Texas litigation, Cisco learned that Dexon 8 has apparently engaged various “rogue” Cisco partners—i.e., authorized sellers of Cisco 9 products and SMARTnet—to sell SMARTnet contracts to Dexon customers without an 10 inspection, in violation of Cisco’s SMARTnet policies and the authorized resellers’ 11 contracts with Cisco. Where this goes especially awry is when a Dexon customer’s 12 product malfunctions and that customer seeks to have the product fixed or replaced by 13 taking advantage of the SMARTnet contract it purchased. When that occurs, Cisco may 14 have to inform the customer not only that the product is counterfeit, but that the 15 SMARTNet contract is invalid. This can lead to—and has led to—confused and 16 disgruntled customers. Cisco therefore moves to enjoin Dexon from continuing to sell 17 counterfeit Cisco products, which Cisco claims is necessary to stop the harm to its 18 reputation and loss of consumer goodwill. 19 The Court held a hearing on Cisco’s motion on July 14, 2023.2 At that hearing, the 20 Court ordered the parties to submit supplemental briefing regarding evidence of ongoing 21 counterfeit sales. The Court also instructed the parties to meet and confer to discuss the 22 form of the proposed injunction. Finally, the Court ordered Dexon to file a declaration 23 with the bond amount that the Court should impose, in the instance that the Court grants an 24 injunction. With that supplemental briefing on file, the Court is now prepared to evaluate 25 and rule on Cisco’s motion. 26

27 2 Cisco also filed a motion for leave to amend its complaint, which was before the Court at II. OBJECTIONS UNDER LOCAL RULE 7-3(d) 1 There is one preliminary matter to address before the Court can evaluate the merits 2 of Cisco’s motion: competing objections under Civil Local Rule 7-3(d). Local Rule 7-3(d) 3 prohibits a party from filing additional memoranda, papers, or letters once a reply is filed 4 without prior court approval. Civ. L.R. 7-3(d)(1). Cisco and Dexon each claim that the 5 other party filed improper supplemental briefing without prior Court approval. See 6 Cisco’s Mot. to Strike (dkt. 263); Dexon’s L.R. 7-3 Obj. (dkt. 268). 7 After the parties met and conferred, in accordance with the Court’s July 14 order, 8 Cisco filed a revised proposed injunction. Cisco Revised Proposal (dkt. 258-1). Dexon 9 filed a response to that revised proposal, see Resp. to Cisco Revised Proposal (dkt. 260), to 10 which Cisco filed a motion to strike, claiming that Dexon’s response was an improper 11 surreply, see Mot. to Strike. Then, Dexon filed a Rule 7-3(d) objection to that briefing, 12 claiming it included new material and therefore that Cisco submitted an improper 13 supplemental brief “fashioned as a Motion to Strike.” Dexon’s L.R. 7-3 Obj. 14 The Court will analyze Cisco’s objection first. It is undisputed that the Court did 15 not explicitly order Dexon—or Cisco, for that matter—to submit supplemental briefing 16 regarding the scope of the proposed injunction. But the Court recognizes its order that the 17 parties meet to discuss the form of an injunction may have suggested as much. The Court 18 therefore exercises its discretion to consider both Cisco’s revised proposal and—because 19 this was its first opportunity to respond to the proposal—Dexon’s response. 20 Next, Dexon’s objection to Cisco’s motion to strike. Dexon is right that Cisco’s 21 motion contains new material and arguments regarding its packaging verification tool. It 22 would therefore be well within the Court’s discretion to disregard that material. See Civ. 23 L.R.

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Cisco Systems, Inc. v. Dexon Computer, Inc., (N.D. Cal. 2023).

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