Cisco Systems, Inc. v. Dexon Computer, Inc.

CourtDistrict Court, N.D. California
DecidedMarch 16, 2022
Docket3:20-cv-04926
StatusUnknown

This text of Cisco Systems, Inc. v. Dexon Computer, Inc. (Cisco Systems, Inc. v. Dexon Computer, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cisco Systems, Inc. v. Dexon Computer, Inc., (N.D. Cal. 2022).

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 CISCO SYSTEMS, INC., et al., Case No. 20-cv-04926-CRB

9 Plaintiffs, ORDER GRANTING MOTION TO 10 v. DISMISS COUNTERCLAIMS

11 DEXON COMPUTER, INC., et al., 12 Defendants.

13 Plaintiffs Cisco Systems, Inc. and Cisco Technology, Inc. (collectively “Cisco”) 14 sued Defendant Dexon Computer, Inc. (“Dexon”) for trademark infringement, trademark 15 counterfeiting, false designation of origin, unfair business practices, and unjust enrichment. 16 The Court previously dismissed Dexon’s eleven counterclaims. In its amended pleading, 17 Dexon raises four counterclaims: a Lanham Act violation, intentional interference with 18 contractual relations and prospective economic advantage, and trade libel. Cisco moves to 19 dismiss. The Court finds oral argument unnecessary and GRANTS the motion with leave 20 to amend. 21 I. BACKGROUND 22 A. Facts 23 1. Cisco and Dexon 24 Cisco Systems and Cisco Technology are corporations that manufacture and sell 25 hardware products in routing, switching, and networking. See Second Am. Answer & 26 Countercl. (dkt. 92) ¶¶ 114-15, Order on MTD (dkt. 87) at 1-2. Cisco has an “Authorized 27 Channel Network” through which it sells products to “Authorized Channel Partners” or 1 exerts strict control over how, and at what prices, its ‘Authorized’ partners can buy and sell 2 Cisco products.” Id. ¶ 121. 3 On the secondary market, Cisco hardware is sold at lower prices. Id. ¶ 117. Dexon 4 is a secondary-market reseller of computer networking products that sells “new, 5 refurbished, and discontinued hardware” by Cisco and others. Id. ¶ 118. 6 2. Alleged Misrepresentations 7 Dexon alleges that it has been harmed by two misrepresentations Cisco made to 8 Dexon’s consumers. 9 First, Dexon alleges that Cisco falsely represents that the license for the “embedded 10 software”—which is necessary for the hardware to function—may not work in secondary- 11 market products. Id. ¶ 124. Dexon alleges that Cisco makes this representation in the End 12 User License Agreement (EULA) for its hardware. Id. ¶ 128. The EULA provides that: 13 • “Cisco will grant a[n embedded software] license only to consumers who 14 purchase Cisco hardware with embedded software from a so-called 15 ‘Approved Source,’” id.; 16 • end users are “not licensed to Use the Software on secondhand or 17 refurbished Cisco equipment not authorized by Cisco, or on Cisco 18 equipment not purchased through an Approved Source,” id.; and 19 • the embedded software is “not transferable,” so secondary-market 20 purchasers of Cisco equipment “must acquire a new license from Cisco 21 before the software can be used,” id. ¶ 129. 22 Dexon alleges that these representations are false because the EULA is unenforceable: 23 although the EULA is available online and Cisco informs users where it is, Cisco “does not 24 require or mandate that end users acknowledge, read, accept or provide any affirmative 25 assent to” it. Id. ¶ 126; id. ¶ 27 (noting that purchasers are not required to “click through” 26 it either). Dexon alleges that it has “lost sales of products that would have been made but 27 for” Cisco’s representation that secondary-market hardware is bound by the EULA and 1 Second, Dexon alleges that Cisco misleads customers in defining “used” equipment. 2 Dexon alleges that Cisco defines the term broadly to mean “previously owned equipment 3 that is now owned by a party other than the original customer,” which includes both 4 “opened and unopened equipment.” Id. ¶ 134. This definition can be viewed on the 5 website www.cisco.com/go/relicensing. Id. The full definition at this link, which the 6 Court may incorporate by reference, see Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 7 988, 1002 (9th Cir. 2018), reads as follows:

8 Q. How does Cisco define “used and secondary-market equipment” that qualifies for this [relicensing] program? 9 A. Cisco defines used equipment as previously owned equipment 10 that is now owned by a party other than the original customer. Secondary-market equipment is any Cisco equipment—whether it is 11 represented as new, used, or refurbished—that is purchased from a seller that is not an authorized Cisco reseller or distributor. This 12 includes both opened and unopened equipment. Previously owned equipment purchased from an unauthorized reseller cannot be placed 13 under a service contract without being reinspected and possibly relicensed. 14 See Panner Decl, Ex. 1 (dkt. 96-1) at 3. Dexon alleges that this definition misleads 15 because consumers would not normally understand “used” products to include those in 16 “unopened sealed boxes.” Countercl. ¶¶ 135-36. 17 3. Cisco’s Brand Protection Team 18 Dexon alleges that Cisco employs “a team of ‘Brand Protection’ employees” who 19 “intervene with resellers and end users in cases where they are either contemplating the 20 purchase of product, or have ordered product, from the secondary market.” Id. ¶ 137. 21 Because of Cisco’s actions, Dexon’s customers have “refused to pay for certain Cisco 22 goods, have returned and/or cancelled orders for such goods, have removed Dexon’s bids 23 from contention for business, and have ceased doing business with Dexon on other 24 products and/or altogether.” Id. ¶ 173. Dexon describes four specific instances in which 25 Cisco interacted with Dexon’s customers. 26 First, as of July 2019, Fort Bend Independent School District (FBISD) had entered 27 into a written contract with Dexon for the purchase of over $1.3 million in new Cisco 1 equipment. Id. ¶ 146. On or about July 9, Sean O’Brien, a member of Cisco’s Brand 2 Protection Team, sent a letter to FBISD stating that “Dexon Computers is not a member of 3 the Cisco authorize reseller program” and “[c]ustomers purchasing most Cisco goods 4 outside of Cisco’s authorized sales channels would not automatically have a license to use 5 the software.” Id. ¶¶ 146, 147. The letter stated that the Dexon-purchased products “may 6 not come with a valid software license,” so “Cisco recommends that you return these 7 goods for a refund, along with any other Cisco products received by the vendor, and 8 replace the items with authorized Cisco products sold via an authorized reseller.” Id. 9 ¶¶ 146, 147. The letter also directed FBISD to the Cisco website’s definition of “used.” 10 Id. ¶ 148. FBISD believed that the equipment was “used” and/or would lack the necessary 11 license, so it cancelled its contract with Dexon. Id. ¶ 149. 12 Second, on or about March 14, 2019, Tim Casto, a member of Cisco’s Brand 13 Protection Team, sent a letter to Dexon customer Lockridge Grindal and Nauen 14 (Lockridge) stating that “six switches” Lockridge had purchased from Dexon were 15 “counterfeit.” Id. ¶ 150. The letter stated that “Dexon is NOT a member of the Cisco 16 Authorized Reseller Program,” that “[r]egardless of what Dexon claims, and regardless of 17 whether its Cisco product is used or is in new sealed boxes, ANY Cisco product it supplies 18 is consider unauthorized.” Id. ¶ 150. It then stated that no product obtained from Dexon 19 comes with a “valid software license,” and directed Lockridge to the Cisco website’s 20 definition of “used.” Id. ¶¶ 151, 152. Lockridge believed that the equipment was 21 counterfeit and/or that the equipment lacked the required license. Id. ¶ 153. 22 Third, on or about January 27, 2020, Casto sent an email to Accuray Inc. stating 23 that some of the products it had purchased from Dexon on the secondary market “did not 24 have a valid software license.” Id. ¶ 154. The email stated that “Cisco . . . determined that 25 the items are genuine” but that the items lacked a valid software license because they 26 “show as sold to end users other than Accuray.” Id.

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Cisco Systems, Inc. v. Dexon Computer, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/cisco-systems-inc-v-dexon-computer-inc-cand-2022.