Beaver v. Delta Air Lines, Inc.

43 F. Supp. 2d 685, 1999 U.S. Dist. LEXIS 3836, 1999 WL 172317
CourtDistrict Court, N.D. Texas
DecidedMarch 23, 1999
Docket3:97-cv-02673
StatusPublished
Cited by3 cases

This text of 43 F. Supp. 2d 685 (Beaver v. Delta Air Lines, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Beaver v. Delta Air Lines, Inc., 43 F. Supp. 2d 685, 1999 U.S. Dist. LEXIS 3836, 1999 WL 172317 (N.D. Tex. 1999).

Opinion

MEMORANDUM OPINION AND ORDER

SOLIS, District Judge.

Presently before the Court is Defendant’s Motion for Summary Judgment, filed on January 6, 1999. Plaintiff filed a Response on January 27, 1999 and Defendant filed a Reply on February 8, 1999. For the reasons set forth below, the Court is of the opinion that Defendant’s motion should be GRANTED.

*687 BACKGROUND

This is an employment discrimination case. Plaintiff Patricia Beaver (“Plaintiff’ or “Beaver”) alleges that Defendant Delta Air Lines (“Defendant” or “Delta”) discriminated against her because of a partial blind spot in her vision. Specifically, Beaver contends that Delta violated the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101 et seq., by refusing to accommodate her known disability.

Beaver became employed by Delta in Dallas, Texas as a Reservations Sales Agent 1 (“RSA”) in October 1987 and remained in that capacity until mid 1995 when she was transferred to the position of a senior clerk. Pl.’s Resp. at 1. Beaver contends that this transfer was an unreasonable accommodation and thus a violation of her rights under the ADA.

According to Delta, from the time Beaver became a Delta employee, she was repeatedly counseled about her poor productivity, lack of sales effort, and poor attendance. 2 Def.’s Mot. at 4. On May 17, 1992, Beaver suffered a severe closed head injury. As a result of this injury, and the complications arising from it, Beaver was hospitalized for nearly two full months. In total, Beaver took eight months leave from work. During this interim, Delta paid Beaver a combination of sick leave and disability leave benefits. Beaver suffered permanent, partial vision loss in both eyes. Pl.’s Resp. at 1.

Upon returning to work in January 1993, Delta offered Beaver the option of working on a part-time basis, but Beaver declined the offer. Def.’s Mot. at 5. Instead, Beaver returned to work on a full time basis as an RSA. At that time, Beaver’s doctor restricted her from working more than eight hours a day. Def.’s Mot. at 5; Def.’s App. 13, 45,148.

According to Delta, shortly after Beaver’s return, her past performance deficiencies resurfaced. Beaver was continuously counseled for her poor productivity. Between December 1993 and August 1994, she was counseled at least twelve (12) times regarding her poor productivity, lack of salesmanship and poor attendance. Def.’s Mot. at 6. During these sessions, Beaver was advised that Delta could not accept less productivity from her than was expected of other RSAs. 3 In response, Beaver indicated that her blind spots caused her to read more slowly, thereby affecting her productivity at Delta. 4 PL’s Resp. at 1.

In May 1994, Delta issued a letter to Beaver that indicated her deficiencies and that she must improve in order to avoid more serious disciplinary action. Def.’s Mot. at 6; Beaver Dep. Ex. 12 (App.152) Because Beaver’s performance did not improve, by August 1994, Delta placed her on a six month probationary period. In response, Beaver requested that she be excused from Delta’s productivity requirements. She indicated that needed more *688 time to perform her job and more breaks to alleviate her stress and headaches. Def.’s Mot. at 6. Delta informed- Beaver that she needed to submit medical documentation to that effect, which outlined her specific needs, but until she submitted such documentation she had to comply with Delta’s expectations. Id.

Between August and October 1994, Beaver’s work did not improve. Her supervisors continued to counsel her and she received below average on her September 1994 evaluation for productivity and attendance. Delta reminded Beaver that her failure to improve would result in her being placed on final warning. 5 On October 14,1994, because Beaver’s productivity and attendance did not improve, Delta issued a final warning letter. The letter described Beaver’s alleged deficiencies since being placed on probation in August 1994. Specifically, the letter detailed Beaver’s unauthorized breaks, extended lunch breaks, unavailability for calls due to conversations with co-workers, and poor productivity. Beaver Dep. Ex. 16 (App.156); Def.’s Mot. at 7. The letter also informed Beaver that the failure to improve would result in the recommendation to terminate her employment. Id.

Despite the counseling Beaver received regarding her poor productivity and attendance, Beaver’s performance did not improve over the next few months. Beaver repeatedly explained her deficiencies by alleging that she needed to rest between calls. Although Beaver had submitted documentation from her treating physician, Delta did not find that such documentation specifically set forth what job modifications would be required.

In January 1995, Delta took away some of Beaver’s job responsibilities, such as answering information calls from Spanish speaking customers, to allow her to concentrate on general sales calls. However, during April 1995, Delta concluded that Beaver’s performance was still not up to par with its standards, so Delta decided to suspend her pending review of her work record. 6

In response to this action, Beaver suggested that she might be able to meet Delta’s expectations if she were given a part-time, four hour a day position. Beaver Dep.App. 107-108; Def.’s Mot. at 8. However, Beaver turned down the position once Delta offered it to her. Nonetheless, Delta decided to permit Beaver to return to work as a full-time employee, with the understanding that Beaver needed to meet Delta’s expectations. In addition, Beaver was warned that the failure to improve would result in the termination of her employment.

In the following months, Beaver’s productivity did not improve. On June 14, 1995, Beaver’s supervisors decided to remove her from the RSA position and place her on suspension. Def.’s Mot. at 9. In lieu of discharge, Delta gave Beaver the option of pursuing the company’s job-placement process. 7 On June 20, 1995, however, Beaver filed an Accommodation Request Form in which she asked to be reinstated to the RSA position and that Delta accommodate her needs. Beaver Dep. Ex. 27 (App.164). Specifically, Bea *689 ver asked for additional time to take calls. In addition, Beaver proposed that Delta assign her to “rates, customer service, or the medallion desk.” 8 Id.

In July 1995, Delta’s Medical Director reviewed the medical documentation Beaver had submitted. He determined that Beaver did suffer from a medical condition that restricted her ability to perform duties requiring rapid, continuous reading. Def.’s Mot. at 10; Def.’s App. 53.

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Bluebook (online)
43 F. Supp. 2d 685, 1999 U.S. Dist. LEXIS 3836, 1999 WL 172317, Counsel Stack Legal Research, https://law.counselstack.com/opinion/beaver-v-delta-air-lines-inc-txnd-1999.