Baez v. Jetblue Airways

745 F. Supp. 2d 214, 2010 U.S. Dist. LEXIS 109895, 2010 WL 4065423
CourtDistrict Court, E.D. New York
DecidedOctober 15, 2010
Docket1:09-mj-00596
StatusPublished
Cited by27 cases

This text of 745 F. Supp. 2d 214 (Baez v. Jetblue Airways) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Baez v. Jetblue Airways, 745 F. Supp. 2d 214, 2010 U.S. Dist. LEXIS 109895, 2010 WL 4065423 (E.D.N.Y. 2010).

Opinion

MEMORANDUM & ORDER

NICHOLAS G. GARAUFIS, District Judge.

Plaintiff Rosalinda Baez (“Baez”) brings this action under 42 U.S.C. § 1983 and state law against JetBlue Airways (“Jet-Blue”), and Tiffany Malabet (“Malabet”) (collectively, “Defendants”). (Am. Compl.(“Complaint”) (Docket Entry # 35) ¶¶ 1, 2.) Plaintiff claims that Defendants violated her constitutional rights by subjecting her to false arrest and depriving her of a fair trial. (Id ¶¶ 73, 77.) Plaintiff further claims that Defendants defamed her and intentionally inflicted emotional distress upon her. (Id ¶¶ 83, 85.) Malabet moves to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6). (Malabet Mot. to Dismiss (Docket Entry # 46).) JetBlue moves to dismiss the complaint pursuant to Federal Rule of Civil Procedure 12(b)(6). (JetBlue Mot. to Dismiss (Docket Entry # 36).) JetBlue also moves for sanctions against Baez pursuant to Federal Rule of Civil Procedure 11. (Jet-Blue Mot. for Sanctions (Docket Entry # 38).) For the following reasons, Jet-Blue’s motion to dismiss is granted in part and denied in part, and its motion for sanctions is denied. Malabet’s motion to dismiss is granted in part and denied in part.

I. BACKGROUND 1

A. The Parties

Plaintiff Rosalinda Baez is a citizen and resident of Texas. (Complaint ¶ 1.) Defendant JetBlue is a Delaware corporation licensed to do business in the state of New York. (Id ¶ 2.) JetBlue’s principal place of business is in Queens, New York. (Id) Defendant Tiffany Malabet is a citizen and resident of New York. (Id ¶3.) JetBlue employed Malabet as a gate agent at John F. Kennedy International Airport (“JFK”) in Queens, New York.

B. Factual Background

On April 15, 2008, Baez arrived at JFK at 6:23 a.m. (Complaint ¶ 11.) She checked in at the JetBlue counter and received a boarding pass for her 8:05 a.m. flight to Austin, Texas. (Id ¶ 12.) At the check-in counter, a JetBlue representative informed Baez that her plane would depart from Gate 18, but failed to tell her that Gate 18 was located in a separate terminal. (Id ¶¶ 13-14.) Baez proceeded through security and waited for her flight in the wrong terminal. (Id. ¶ 15.) An hour later, when Baez did not hear her flight announced, she spoke with a JetBlue representative who told her that the flight was departing from a different terminal. (Id ¶ 16.)

*219 When Baez arrived at the correct gate, the waiting area was empty. (Id. ¶ 17.) Baez approached JetBlue agent Tiffany Malabet, who was exiting the jet bridge. (Id.) Baez asked to board the plane, which was still at the gate. (Id. ¶ 18.) Malabet told Baez, “I just closed the flight and you ain’t getting on it.” (Id. ¶ 19.) Baez told Malabet she had been waiting in the wrong terminal for over an hour, but Malabet refused to let her board the plane. (Id. ¶ 22.)

Baez then asked Malabet what would happen to her luggage if she were to board a different flight. (Id. ¶ 23.) Malabet told Baez that her bag would be in Austin when she arrived. (Id. ¶ 24.) Baez responded, “[t]hat doesn’t make any sense. Isn’t it a security risk to let a bag go on a plane without a passenger, what if there was a bomb in the bag?” (Id. ¶ 25.) Malabet said that if there were a bomb in the bag, Transportation Security Administration (“TSA”) officials would know, to which plaintiff replied, “TSA — my ass.” (Id. ¶ 26.) Baez and Malabet then parted ways. (Id. ¶ 27.) Baez’s flight remained at the gate for an additional thirty minutes before departing. (Id. ¶¶ 28-29.) During that time, Malabet did not report Baez’s comment to the TSA or JetBlue. (Id. ¶ 30.)

Baez returned to the JetBlue customer service counter to re-book her flight. (Id. ¶ 31.) While an agent was re-booking Baez’s flight, Malabet approached the agent and said, “this one thinks she’s getting on a flight ... [s]he[’s] nasty, I[’m] gonna mark her record.” (Id. ¶¶ 32, 33.) Baez commented that she was a frequent flier with JetBlue and asked why Malabet was treating her so rudely, but Malabet did not respond. (Id. ¶ 34.) The booking agent gave Baez a boarding pass for the 1:05 p.m. flight to Austin. (Id. ¶ 35.)

While she waited for her flight, Baez filed an online complaint with JetBlue that identified Malabet by her first name and detailed their exchanges at the gate and at the customer service counter. (Id. ¶¶ 36, 37.) In response to Baez’s complaint, Jet-Blue officials spoke with Malabet about the incident while Baez was still in the airport waiting for her flight. (Id. ¶¶38, 39.) Malabet told the JetBlue officials that, during their conversation at the jet bridge, Baez had said, “[w]ell I have a bomb in my bag, so are you guys going to turn the plane around, ‘cause I need my bag.’ ” (Id. ¶ 41.) Malabet also told the officials that Baez had said that, “TSA does not know how to do their f-ing job, because if it did, TSA would not catch [the bomb] and let it go through.” (Id. ¶ 42.)

In response to Malabet’s accusations, a JetBlue security agent approached Baez and directed her to accompany him to the security office. (Id. ¶ 46.) Then, for approximately five hours, law enforcement officials interrogated Baez about her patriotism, whether she had suicidal thoughts, and whether she used prescription drugs. 2 (Id. ¶¶ 46-48.) They repeatedly asked Baez to admit that she had made a bomb threat, but she refused. (Id. ¶ 49.) After finishing the interrogation, the officials arrested Baez and “charged” her with making a false bomb threat. (Id. ¶ 50.)

The story of Baez’s arrest garnered international media attention, receiving coverage in the United States, South Africa, Denmark, Germany, and Sweden. (Complaint ¶ 54.) Baez alleges the publicity *220 damaged her personal and professional reputation, and permanently impaired her employment prospects. {Id. ¶¶ 53, 54). Prior to this incident, Baez had never been arrested. {Id. ¶ 55.)

. C. Procedural Background

Baez filed her initial complaint in this action against JetBlue and Tiffany “Doe” on February 12, 2009. (Docket Entry # 1.) In it, she asserted four federal claims under 42 U.S.C § 1983

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745 F. Supp. 2d 214, 2010 U.S. Dist. LEXIS 109895, 2010 WL 4065423, Counsel Stack Legal Research, https://law.counselstack.com/opinion/baez-v-jetblue-airways-nyed-2010.