Rhode Island § 27-41-11 § 27-41-11. Complaint system.

Rhode Island Statutes

§ 27-41-11 — § 27-41-11. Complaint system.

Rhode Island § 27-41-11

Title 27Insurance

Ch. 27-41Health Maintenance Organizations

This text of Rhode Island § 27-41-11 (§ 27-41-11. Complaint system.) is published on Counsel Stack Legal Research, covering Rhode Island primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

R.I. Gen. Laws § 27-41-11 (2026).

Text

§ 27-41-11. Complaint system.
(a) Every health maintenance organization shall establish and maintain a complaint system
            that has been approved by the director after consultation with the director of health
            to provide reasonable procedures for the resolution of written complaints initiated
            by enrollees concerning healthcare services.
         
(b) The health maintenance organization shall maintain records of written complaints filed
            with it.
         
(c) The director of business regulation or the director of health, or both, may examine
            any complaint system.
         

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§ 27-41-11. Complaint system.

(a) Every health maintenance organization shall establish and maintain a complaint system that has been approved by the director after consultation with the director of health to provide reasonable procedures for the resolution of written complaints initiated by enrollees concerning healthcare services.

(b) The health maintenance organization shall maintain records of written complaints filed with it.

(c) The director of business regulation or the director of health, or both, may examine any complaint system.