Williams v. Quebecor World Infiniti Graphics

456 F. Supp. 2d 372, 2006 U.S. Dist. LEXIS 75315, 2006 WL 2946938
District Court, D. Connecticut·Decided October 16, 2006·No. 3:03CV2200 (DJS)·Published·Cited by 10 cases

Opinion

MEMORANDUM OF DECISION

SQUATRITO, District Judge.

On December 19, 2003, plaintiff Carlene Williams (“Williams”) filed this action alleging that her employer, Quebecor World Infiniti Graphics, Inc. (“Infiniti”), a subsidiary of Quebecor World (USA) Inc. (“Quebecor World”), discriminated against her because of her age in violation of the Age Discrimination in Employment Act (“ADEA”), 29 U.S.C. §§ 621 et seq., and the Connecticut Fair Employment Practices Act (“CFEPA”), Conn. Gen.Stat. § 46a-60(a) et seq. On January 10, 2005, pursuant to Rule 56(b) of the Federal Rules of Civil Procedure, defendants filed a motion for summary judgment. (Dkt.#41.) For the reasons set forth herein, defendants’ motion (dkt.# 41) is DENIED.

I. FACTS

Carlene Williams was born on December 16, 1942. In September 1988, she began working as a customer service supervisor for defendant Infiniti’s corporate predecessor, K & R Printers, Inc. (“K & R”). 1 This position required plaintiff to work with K & R’s sales representatives and assist with handling orders and other customer relations issues. When K & R became Infiniti Graphics, Inc., plaintiff moved from the customer service department to the sales department.

The parties dispute what post Williams assumed when she was transferred to the sales department. Plaintiff asserts that for a brief period, she continued working as a customer service representative as *375 well as a sales representative. She further claims that she ultimately assumed the position of sales representative when she replaced retiring sales representative Leo Venzino. Defendants disagree; they maintain that Williams became an “envelope specialist” when she joined the sales department. 2

Williams claims that she performed all of the duties of a “sales representative” as listed in Quebecor World’s Sales Representative Position Description. These responsibilities include:

•making in-person and telephone calls on existing and prospective accounts;
• preparing and delivering sales presentations;
■ learning the graphic arts needs of prospective accounts;
• counseling buyers on the effectiveness and economy of proposed and existing print projects;
• providing accurate and complete job specifications to the Estimating Department;
• checking artwork for accuracy, reproducibility, and conformance to bid quotation specifications;
• reviewing proofs with customers;
•keeping customers informed of defendants’ manufacturing capabilities, as well as any special charges, schedule adjustments, and other changes;
• keeping management informed of significant marketplace developments;
• filing timely and complete sales call, expense and other reports;
• ensuring that defendants receive any credit applications prior to customer receipt of work;
• calling regularly upon all assigned accounts based on a schedule developed with the Sales Manager;
• attending sales meetings;
• arranging for and attending buyer plant tour and press approvals;
• keeping abreast of technical development and educating customers as to such developments as appropriate;
• assisting in the collection of overdue accounts upon request;
• ensuring defendants were aware of any customer concerns; and
• meeting sales and profit goals while operating within expense budget.

(Dkt.# 51, Ex. 3.) In addition, Williams asserts that she was responsible for bringing in new business, ensuring that existing customers were satisfied, and “growing” existing accounts. She claims that she succeeded in bringing in a number of new envelope and non-envelope clients. 3

Defendants claim that Williams was not responsible for prospecting for new customers and that her position was unique to the sales department. Indeed, they assert that the “envelope specialist” position was created specifically to service Infiniti’s existing commercial envelope customers. (Dkt. # 48, Amarante Aff., Ex. D at ¶ 5.) *376 The record, however, does not contain a job description for the position of “envelope specialist.”

Plaintiff offers documents entitled, “In-finiti Graphics, Inc.’s Comparative Sales Report for Carlene Williams,” which list her position as “Salesperson.” (Dkt.# 51-8, Ex. 6.) Defendants do not dispute that plaintiff attended sales meetings. (Dkt. # 51, Toombs Dep., Ex. 5 at 135:6-7.) Indeed, Ron Amarante (“Amarante”), Infini-ti’s General Manager, 4 acknowledged that plaintiffs position “was a member of the sales group.” (Id.) He classified her position as a “a sales position that serviced the envelope clients,” (Dkt. # 48, Amarante Aff., Ex. B at 93:17-21) and defined “servicing accounts” as “maintaining or increasing the volume of work from existing accounts.” (Id. at 95:22-24.) He further described the envelope specialist position as the only member of the Sales Department that focused on one specific segment of clients. (Id. at 99:4-6.)

Plaintiffs direct supervisor, Sales Manager John Toombs (“Toombs”), also provided deposition testimony regarding plaintiffs duties. He testified that plaintiff did not work on price estimates for client orders and that, unlike the other sales representatives, she did not have to take specs on most jobs. (Dkt. #51, Toombs Dep., Ex. 5 at 130:9-24.) He later testified, however, that plaintiff was involved in communicating pricing to her clients, but had very little, if any, control over the pricing itself. (Dkt. # 50, Toombs Dep., Ex. 5 at 132:6-17.) In addition, he noted that he did not recall seeing a copy of plaintiffs job description for the position of “envelope specialist.”

Plaintiff states that in 2000, Plant Manager Clint Humphrey told her that she should not prospect for new business at that time but should instead concentrate on servicing her existing clients. She also asserts that in February 2001, the company told her to sell a particular press process to envelope companies, and that the company later told her to prospect for potential non-envelope customers.

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Williams v. Quebecor World Infiniti Graphics, 456 F. Supp. 2d 372, 2006 U.S. Dist. LEXIS 75315, 2006 WL 2946938 (D. Conn. 2006).

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