Watkins v. Rapid Financial Solutions, Inc.

District Court, D. Nevada·Decided November 15, 2022·No. 3:20-cv-00509·Unknown

Opinion

3 UNITED STATES DISTRICT COURT

4 DISTRICT OF NEVADA

5 * * *

6 CHRISTOPHER WATKINS, et al., Case No. 3:20-cv-00509-MMD-CSD

7 Plaintiffs, ORDER v. 8 RAPID FINANCIAL SOLUTIONS, INC., et 9 al.,

10 Defendants.

11 I. SUMMARY 12 Plaintiff Christopher Watkins seeks to certify a class of people recently 13 incarcerated in Nevada who were required upon release to use prepaid Access Freedom 14 Cards (“Cards”), issued and serviced by Defendants, to access funds they earned or 15 otherwise accumulated while incarcerated, with no alternative as to method of 16 reimbursement. (ECF No. 38 (“Motion”).)1 Because this case meets Federal Rule of Civil 17 Procedure 23’s certification requirements, and as further explained below, the Court 18 grants his Motion. 19 II. BACKGROUND 20 Watkins challenges Defendants’ practices around the issuance and servicing of 21 the Cards. Watkins moves to certify a Nevada-specific class, asserting claims under the 22 Electronic Fund Transfer Act (“EFTA”), 15 U.S.C. § 1698, et seq., the Nevada Deceptive 23 Trade Practices Act (“NDTPA”), NRS §§ 598.092(8) and (14) and 598.0923(3), 24 conversion and unjust enrichment under NRS § 598.0953, and the Takings Clause of 25 Article I of the Nevada Constitution. (ECF No. 38 at 10.) Additionally, with respect to the 26 EFTA claim, Watkins seeks to represent individuals recently incarcerated in Nevada who 27 28 1Defendants filed a response (ECF No. 55) and Watkins filed a reply (ECF No. 58). 2 Commissary Network, L.L.C., Case No. 3:17-cv-05848-RBL (W.D. Wash. Oct. 20, 2017). 3 (ECF No. 58 at 2 n.2.) 4 A. Watkins’s Claims 5 Watkins was incarcerated in the custody of the Nevada Department of Corrections 6 (“NDOC”), housed at the Stewart Conservation Camp facility (“SCC”), from March 2019 7 until April 13, 2020. (ECF No. 20-3 at 2.) While in custody, Watkins was voluntarily 8 employed as a firefighter and earned $1.00 per hour; $0.10 of his hourly earnings were 9 transferred to his prison trust account. (Id.) Watkins’s family members also deposited 10 money into the trust account. (Id.) 11 Ten days before his release, Watkins met with his case worker, who instructed him 12 to sign documentation that would close out his trust account. (Id.) The case worker notified 13 Watkins that approximately $400.00 in his account would be loaded onto a Card issued 14 by Defendant Axiom Bank, N.A. (“Axiom”) and serviced by Defendant Rapid Financial 15 Solutions, Inc. (“Rapid”).2 (ECF Nos. 13-1 at 3-4, 20-3 at 2, 38 at 5-6.) Watkins declares 16 that he was “not told what it was that [he] was signing and was not given an option not to 17 sign,” and was “not given an option to receive [his] money by any other means.” (ECF No. 18 20-3 at 2.) Watkins was “not given a brochure or any documentation regarding the Access 19 Freedom Card until after [his] release.” (Id.) In other words, Watkins “did not ask for or 20 apply for” the Card and did not know that by receiving the Card he “would be potentially 21 bound by a contract with a third party.” (Id. at 4.) Moreover, the case worker informed 22 Watkins that the Card had been activated and would be given to him on the date of his 23 release. (Id. at 3.) 24 /// 25 /// 26

27 2Since September 2018, Axiom and Rapid have contracted to designate Axiom as the issuing bank for the Cards used by NDOC, with MasterCard serving as the payment 28 network sponsor. (ECF No. 13-1 at 3-4.) 2 Defendant Rapid declares that Watkins activated the Card on April 7, 2020, six days 3 before his release. (ECF No. 13-1 at 6.) Shortly thereafter on April 10, 2020—three days 4 before release—Watkins was charged a weekly account maintenance fee of $1.50. (ECF 5 Nos. 13-5 at 2, 20-3 at 2.) 6 On April 13, 2020, Watkins was released from NDOC custody and dropped off at 7 a 7-Eleven convenience store in Carson City, Nevada. (ECF Nos. 20-3 at 3, 38 at 6.) He 8 received a Card pre-loaded with his trust account funds, placed within a tri-fold brochure 9 with activation instructions, a Cardholder Agreement, and a standard schedule of fees. 10 (ECF No. 38 at 6, 38-5.) That day, Watkins attempted to withdraw money with the Card 11 at an ATM to purchase a bus pass, but the transaction was declined. (ECF No. 20-3 at 12 3.) He then went into the 7-Eleven to use a telephone to call the customer service number 13 on the Card. (Id.) Watkins was told over the phone that his Card was not activated, but 14 that he could use it in a few minutes. (Id.) Watkins’s transaction report states that the 15 following amounts were deducted from Watkins’s Card on the date of his release: $12.99 16 at the 7-Eleven, $101.59 at a Save Mart, and $5.73 at Dallas-Fort Worth International 17 Airport. (ECF No. 13-5 at 2.) 18 Watkins was subject to the Card’s fees, which began diminishing his Card balance 19 on April 10, 2020, three days before his release date. (ECF Nos. 13-5 at 2, 20-3 at 3.) 20 Watkins’s transaction report shows that a weekly “account maintenance fee” of $1.50 was 21 withdrawn from his account from April 10, 2020, to July 31, 2020.4 (ECF No. 13-5 at 2.) 22 Moreover, Watkins declares that he “was charged a fee every time [he] swiped the card 23 at an ATM,” which “forced” him “to get cash back whenever [he] made a purchase.” (ECF 24

25 3A Customer Transaction Report of Plaintiff’s Card reflects that on April 6, 2020, NDOC credited $431.20 onto the card and subsequently credited an additional $17.48 26 onto the Card on May 5, 2020. (ECF No. 13-5 at 2.)

27 4The last account maintenance fee applied to Watkins’s account on July 31, 2020, but withdrew only $0.02—not $1.50 as before—because that was the amount remaining 28 on his Card balance. (ECF No. 13-5 at 2.) 2 contacted the Card’s customer service number and asked how to withdraw his remaining 3 funds. (Id. at 3-4.) Watkins then learned that the weekly account maintenance fee would 4 apply to his account “until there was a zero balance.” (Id. at 4.) 5 B. Procedural History and Class Definitions 6 1. Procedural history 7 Watkins initially filed his class-action complaint on July 31, 2020, in Nevada state 8 district court. (ECF No. 1-2.) Defendants Rapid and Axiom removed.5 (ECF Nos. 1, 4, 9.) 9 Defendants then moved to compel arbitration, citing the Cardholder Agreement affixed to 10 the Card. (ECF No. 13.) The Court denied Defendants’ motion, finding that Watkins had 11 not mutually assented to the Cardholder Agreement and that an unconscionable adhesion 12 contract had been formed. (ECF No. 24.) 13 The Court then granted the parties’ stipulation to allow Watkins to file his first 14 amended complaint (“FAC”). (ECF Nos. 30, 31.) In the FAC, Watkins added Defendant 15 Keefe Commissary Network, LLC (“Keefe”), an operator of commissary stores that, 16 alongside Rapid and Axiom, contracts with NDOC to issue and service the Cards.6 (ECF 17 No. 32 at 4, 6.) 18 2. Class action and class certification in Reichert 19 Before Watkins initiated this action, he had been a class member in the Reichert 20 action, still pending in the Western District of Washington, challenging the same 21 defendants and Card policies.7 (ECF No. 38 at 4.) In Reichert, the district court 22

23 5Watkins and Defendants Rapid and Axiom later stipulated to dismiss Defendant Cache Valley Bank without prejudice. (ECF No. 12.) The Court granted the stipulation. 24 (ECF No. 15.)

25 6Defendant Keefe answered Watkins’s FAC on May 18, 2022, after the Court granted the parties’ stipulation to extend Keefe’s deadline to respond. (ECF Nos. 36, 37, 26 39.) The Court hereafter refers to Rapid, Axiom, and Keefe collectively as “Defendants.”

27 7The Reichert plaintiffs named Cache Valley Bank—not Axiom—as a defendant.

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Watkins v. Rapid Financial Solutions, Inc., (D. Nev. 2022).

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