Watkins v. Rapid Financial Solutions, Inc.

District Court, D. Nevada·Decided August 26, 2024·No. 3:20-cv-00509·Unknown

Opinion

* * * CHRISTOPHER WATKINS, Case No. 3:20-cv-00509-MMD-CSD Plaintiff, ORDER v. RAPID FINANCIAL SOLUTIONS, INC., et al., Defendants.

The instant case is a class action to recover damages for prepaid debit card fees charged to persons released from prison in Nevada.1 Before the Court are the parties’ cross-motions for summary judgment (ECF Nos. 93 (“Plaintiff’s Motion”), 95 (“Defendants’ Motion”), 96 (“Keefe’s Motion”) (collectively, “Motions”)) and Plaintiff’s motion to strike Keefe’s Motion (ECF No. 99).2 As explained below, the Court will deny the motion to strike, deny Keefe’s Motion, and grant in part and deny in part Plaintiff’s and Defendants’ Motions. The following is undisputed unless otherwise noted. Every incarcerated individual in Nevada has an inmate trust account. (ECF No. 98 at 4.) The balance of this account must be returned to the individual upon their release from custody. (Id.) / / /

1Named plaintiff Christopher Watkins has filed suit against Defendants Rapid Financial Solutions, Inc. d/b/a Access Freedom Cards; Axiom Bank N.A.; and Keefe Commissary Network, LLC.

2The Court has also reviewed the parties’ responses and replies. (ECF Nos. 94, 97-98, 100-04.) Keefe is a commissary company that offers a variety of services to correctional institutions, including prepaid debit cards for released inmates. (ECF No. 93 at 9.) Keefe obtains these release card program contracts when correctional facilities submit requests for proposals for release card programs and Keefe respond to these requests with a proposal. (ECF No. 98 at 9-10.) If Keefe’s proposal is accepted, then Keefe contracts with the correctional facility, and Rapid serves as a subcontractor to that commissary contract. (Id. at 10.; ECF No. 94 at 5.) Rapid provides prepaid card programs which allow correctional facilities to disburse inmates’ trust fund balances upon their release. (ECF Nos. 94 at 4; 98 at 4-5.) These cards are only available to released inmates. (ECF No. 98 at 5.) Rapid is not a bank and cannot lend money or issue prepaid cards. (Id. at 6.) Axiom, a bank, has electronically held and loaded the funds on release cards since September 2018. (Id.; ECF Nos. 93 at 8; 94 at 5.) Axiom does not interact with cardholders. (ECF No. 93 at 8.) Rapid, the release card program manager, works with Axiom to resolve any banking challenges or violations. (Id.) B. Nevada Release Card Program One of Rapid’s release card programs is the Access Freedom Card (“Release Card”). (ECF No. 98 at 5.) The Release Cards are offered to correctional institutions as a means to distinguish the bank account that is held in trust for an individual inmate, and they are specific to Keefe and Nevada. (ECF Nos. 93 at 9; 98 at 5.) The Release Cards are thus only available to persons released from a Nevada correctional facility. (ECF No. 98 at 11.) Funds loaded onto Release Cards may come from an inmate’s wages earned while incarcerated, money deposited on their behalf from friends and family, cash taken from the inmate at the time of their incarceration, or retirement payments. (ECF Nos. 93 at 10; 94 at 6.) Keefe first entered into a commissary services contract with the state of Nevada in 2011. (ECF No. 98 at 11.) Rapid began providing October 2014. (Id.) To obtain this Release Card contract, Keefe marketed the Release Cards to NDOC on Rapid’s behalf via NDOC’s competitive bidding process. (ECF No. 93 at 10.) The contractual relationship for the Release Cards thus exists between NDOC and Keefe, not Rapid. (Id.) Rapid and Keefe are subject to their own contract, making Rapid a subcontractor to Keefe’s contract with NDOC. (Id. at 11; ECF Nos. 94 at 7-8; 98 at 10.) NDOC is not contractually obligated to provide Release Cards to released inmates, but it determines how inmate trust funds are returned to inmates. (ECF No. 98 at 11- 12.) It is unclear whether released inmates are initially offered the option to receive cash or a check, but once a released inmate receives their Release Card, they may take out the balance on a check. (Id. at 5-6; ECF Nos. 93 at 13; 94 at 8; 102 at 5.) Rapid physically attaches the terms and conditions of the Release Card (“Cardholder Agreement” or “Agreement”) to blank, unloaded Release Cards.4 (ECF No. 93 at 12.) The Agreement is folded around Release Cards such that only the bar code of the Card is visible. (Id.) These unloaded Cards are then bulk shipped to NDOC. (Id. at 12.) Upon an inmate’s release, NDOC employees load the inmate’s trust fund balance onto their Release Card using Keefe’s banking software and Rapid’s computer system. (ECF No. 94 at 7-8.) The funds are transferred to Axiom the next day. (Id. at 8; ECF No. 93 at 12.) Release Cards are subject to the following fees, which NDOC negotiated. (ECF No. 98 at 11.) Three days after a Release Card is validated, it begins incurring a $1.50 weekly account maintenance fee until no funds remain. (ECF Nos. 93 at 12-13; 94 at 9; 95 at 8.) Cardholders must pay a $2.75 fee for every ATM withdrawal, a $1.50 fee for

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Watkins v. Rapid Financial Solutions, Inc., (D. Nev. 2024).

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