Waithaka v. Amazon.com, Inc.

966 F.3d 10

• Court: Court of Appeals for the First Circuit
• Decided: July 17, 2020
• Docket: 19-1848P
• Status: Published

Opinion

United States Court of Appeals For the First Circuit

No. 19-1848

BERNARD WAITHAKA, on behalf of himself and all others similarly situated,

Plaintiff, Appellee,

v.

AMAZON.COM, INC.; AMAZON LOGISTICS, INC.,

Defendants, Appellants.

APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS

[Hon. Timothy S. Hillman, U.S. District Judge]

Before

Howard, Chief Judge, Lipez, and Thompson, Circuit Judges.

David B. Salmons, with whom James P. Walsh, Jr., Noah J. Kaufman, Michael E. Kenneally, and Morgan, Lewis & Bockius LLP were on brief, for appellants. Harold L. Lichten, with whom Shannon Liss-Riordan, Adelaide H. Pagano, and Lichten & Liss-Riordan, P.C. were on brief, for appellee. Archis A. Parasharami and Mayer Brown LLP on brief for the Chamber of Commerce of the United States of America and the National Association of Manufacturers, amici curiae. Corbin K. Barthold, Richard A. Samp, and Washington Legal Foundation on brief for Washington Legal Foundation, amicus curiae. Toby J. Marshall, Blythe H. Chandler, Elizabeth A. Adams, Terrell Marshall Law Group PLLC, Jennifer D. Bennett, and Public Justice on brief for Public Justice, amicus curiae.

July 17, 2020 LIPEZ, Circuit Judge. This putative class action

requires us to decide whether employment contracts of certain

delivery workers -- those locally transporting goods on the last

legs of interstate journeys -- are covered by the Federal

Arbitration Act ("FAA" or the "Act"), given its exemption for

"contracts of employment of seamen, railroad employees, or any

other class of workers engaged in foreign or interstate commerce."

9 U.S.C. § 1. We have not considered the scope of the exemption

since the Supreme Court held in Circuit City Stores, Inc. v. Adams,

532 U.S. 105 (2001), that this provision is limited to employment

contracts of "transportation workers." After close examination of

the text and purpose of the statute and the relevant precedent, we

now hold that the exemption encompasses the contracts of

transportation workers who transport goods or people within the

flow of interstate commerce, not simply those who physically cross

state lines in the course of their work.

Plaintiff-appellee Bernard Waithaka, a so-called "last

mile" delivery driver for defendants-appellants Amazon.com, Inc.

("Amazon.com") and its subsidiary, Amazon Logistics, Inc. ("Amazon

Logistics"),1 falls within this category of transportation workers

whose contracts are exempt from the FAA. Hence, we conclude that

the FAA does not govern the enforceability of the mandatory

1 We refer collectively to appellants as "Amazon."

- 3 - arbitration provision of his employment agreement with appellants.

Because that provision prohibits proceeding on a class basis,

either in the arbitral or judicial forum, we also agree with the

district court that the arbitration provision is unenforceable

under state law. Therefore, we affirm the district court's denial

of appellants' motion to compel arbitration.

I.

A. Factual Background2

Amazon.com and Amazon Logistics are based in Seattle,

Washington. Amazon sells retail products online to customers

throughout the United States. To "ensure that millions of packages

reach their final destination as efficiently as possible," Amazon

Logistics provides package delivery services "through the last

mile of the order." Amazon attributes its success as "one of the

world's largest online retailers," in part, to its "accurate and

timely package delivery."

Historically, Amazon has used third-party delivery

providers, such as FedEx, UPS, and the United States Postal

Service, to deliver its products. In recent years, however, Amazon

has also begun to contract with independent contractors for

2"Because [Amazon's] motion to compel arbitration was made in connection with a motion to dismiss or stay, we draw the relevant facts from the operative complaint and the documents submitted to the district court in support of the motion to compel arbitration." Cullinane v. Uber Techs., Inc., 893 F.3d 53, 55 (1st Cir. 2018).

- 4 - delivery services through its Amazon Flex ("AmFlex") smartphone

application. These contractors, like Waithaka, sign up for

delivery shifts and then use their own methods of transportation

-- typically, a private vehicle -- to deliver products ordered

through Amazon within a specified timeframe and in compliance with

other Amazon service standards. AmFlex contractors are paid an

hourly rate for their delivery shifts. But if contractors require

more time than a normal shift to complete all of their deliveries,

they are not compensated for the additional time. Nor do they

receive any reimbursement for their gas, car maintenance, or

cellphone data expenses.

To begin work with AmFlex, a prospective contractor must

download the AmFlex app, create an account, login, and agree to

the AmFlex Independent Contractor Terms of Service (the

"Agreement" or the "TOS"). The second paragraph of the TOS states:

YOU AND AMAZON AGREE TO RESOLVE DISPUTES BETWEEN YOU AND AMAZON ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION, UNLESS YOU OPT OUT OF ARBITRATION WITHIN 14 CALENDAR DAYS OF THE EFFECTIVE DATE OF THIS AGREEMENT, AS DESCRIBED BELOW IN SECTION 11.

Section 11 of the Agreement (the "dispute resolution

section") further explains the arbitration requirement and also

states that the parties waive their rights to bring class actions:

- 5 - 11. Dispute Resolution, Submission to Arbitration.

a) SUBJECT TO YOUR RIGHT TO OPT OUT OF ARBITRATION, THE PARTIES WILL RESOLVE BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT, ANY DISPUTE OR CLAIM, WHETHER BASED ON CONTRACT, COMMON LAW, OR STATUTE, ARISING OUT OF OR RELATING IN ANY WAY TO THIS AGREEMENT, INCLUDING TERMINATION OF THIS AGREEMENT, TO YOUR PARTICIPATION IN THE PROGRAM OR TO YOUR PERFORMANCE OF SERVICES. TO THE EXTENT PERMITTED BY LAW, THE PRECEDING SENTENCE APPLIES TO ANY DISPUTE OR CLAIM THAT COULD OTHERWISE BE ASSERTED BEFORE A GOVERNMENT ADMINISTRATIVE AGENCY.

b) TO THE EXTENT PERMITTED BY LAW, THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS.

. . .

g) THIS AGREEMENT SHALL NOT BE INTERPRETED AS REQUIRING EITHER PARTY TO ARBITRATE DISPUTES ON A CLASS, COLLECTIVE OR REPRESENTATIVE BASIS, EVEN IF A COURT OR ARBITRATOR INVALIDATES OR MODIFIES OR DECLINES TO ENFORCE THIS AGREEMENT IN WHOLE OR IN PART.3

Two parts of the Agreement pertain to the parties' choice

of law. The dispute resolution section includes a provision

stating that "the Federal Arbitration Act and applicable federal

law will govern any dispute that may arise between the parties."

3 For clarity, we refer to the provision of the dispute resolution section that relates to the arbitration requirement (subsection a) as the "arbitration provision" and those provisions that relate to class claims (subsections b and g, as well as several other provisions of Section 11 that reiterate that the Agreement does not permit the parties to pursue claims or receive relief on a class basis) as the "class waiver provisions."

- 6 - In a separate section (the "governing law section"), the TOS

indicates the law that governs the interpretation of the Agreement:

12. Governing Law.

The interpretation of this Agreement is governed by the law of the state of Washington without regard to its conflict of laws principles, except for Section 11 of this Agreement, which is governed by the Federal Arbitration Act and applicable federal law.

Finally, the Agreement includes a severability

provision, which states that "[i]f any provision of this Agreement

is determined to be unenforceable, the parties intend that this

Agreement be enforced as if the unenforceable provisions were not

present and that any partially valid and enforceable provisions be

enforced to the fullest extent permissible under applicable law."

Waithaka, a resident of Massachusetts, "on-boarded" into

the AmFlex program on January 13, 2017, and accepted the TOS on

that same date. He did not opt out of the arbitration agreement.

Since 2017, Waithaka has collected packages for delivery in

Massachusetts and has not crossed state lines in the course of his

deliveries.

B. Procedural Background

Waithaka filed this action in Massachusetts state court

in August 2017, asserting three claims against Amazon: (1)

misclassification of AmFlex drivers as independent contractors,

rather than employees; (2) violation of the Massachusetts Wage Act

- 7 - by requiring AmFlex drivers to "bear business expenses necessary

to perform their work"; and (3) violation of the Massachusetts

Minimum Wage Law. He seeks to bring these claims on behalf of

himself and "individuals who have worked as delivery drivers for

[appellants] in the Commonwealth of Massachusetts and have been

classified as independent contractors."

Although Amazon timely removed the case to federal

court, the district court remanded the case after concluding that

the putative class did not meet the requisite amount in controversy

for jurisdiction pursuant to the Class Action Fairness Act

("CAFA"). Waithaka v. Amazon.com, Inc., No. 17-40141-TSH, 2018 WL

4092074, at *3 (D. Mass. Aug. 28, 2018). However, Amazon was

successful when it again removed the case in September 2018.

Concluding that the amount in controversy had increased since the

first removal and that the second removal was not time-barred, the

district court denied Waithaka's second motion to remand. Waithaka

v. Amazon.com, Inc., 363 F. Supp. 3d 210, 212-14 (D. Mass. 2019).

In April 2019, Amazon moved to compel arbitration

pursuant to the TOS, or, in the alternative, to transfer the case

to the United States District Court for the Western District of

Washington so that the case could proceed with similar, earlier-

filed litigation that was pending. In August 2019, the district

court denied in part and granted in part the motion. Waithaka v.

Amazon.com, Inc., 404 F. Supp. 3d 335, 339 (D. Mass. 2019).

- 8 - Specifically, the district court concluded that Waithaka's

Agreement was exempt from the FAA, that Massachusetts law therefore

governed the enforceability of the arbitration provision, and that

the provision was unenforceable based on Massachusetts public

policy. Id. at 343, 346, 348. However, the court granted

appellants' alternative request to transfer the case, which has

since occurred.4 Id. at 349-51.

Amazon timely filed this appeal, challenging the

district court's denial of the motion to compel arbitration. The

parties agreed to stay the Washington proceedings pending the

resolution of the appeal.

II.

The interpretation of arbitration agreements and the

issuance of orders compelling arbitration, or declining to do so,

are subject to de novo review. Gove v. Career Sys. Dev. Corp.,

689 F.3d 1, 4 (1st Cir. 2012). Similarly, we review de novo choice

of law determinations. Robidoux v. Muholland, 642 F.3d 20, 22

(1st Cir. 2011).

A. Background of the FAA

Congress passed the FAA in 1925 "to overcome judicial

hostility to arbitration agreements." Circuit City, 532 U.S. at

118 (quoting Allied-Bruce Terminix Cos., Inc. v. Dobson, 513 U.S.

4 The district court's decision to transfer the case is not challenged in this appeal.

- 9 - 265, 272-73 (1995)). The Act reflects a "liberal federal policy

favoring arbitration agreements," Moses H. Cone Mem'l Hosp. v.

Mercury Constr. Corp., 460 U.S. 1, 24 (1983), and provides that

"[a] written provision in . . . a contract evidencing a transaction

involving commerce to settle by arbitration a controversy

thereafter arising out of such contract . . . shall be valid,

irrevocable, and enforceable," 9 U.S.C. § 2 (emphasis added). The

Supreme Court has held that the phrase "involving commerce" in

Section 2 -- referred to as the "coverage" provision of the FAA,

Circuit City, 532 U.S. at 115 -- reflects Congress's "intent to

exercise [its] commerce power to the full," Allied-Bruce, 513 U.S.

at 277.

Despite the broad scope of Section 2, the FAA does not

apply to all contracts that include arbitration provisions.

Section 1 of the Act exempts employment contracts of certain

categories of workers from the Act's coverage. See 9 U.S.C. § 1.

Specifically, the Act does not apply "to contracts of employment

of seamen, railroad employees, or any other class of workers

engaged in foreign or interstate commerce." Id. This case

concerns the scope of the residual clause of that exemption: "or

any other class of workers engaged in foreign or interstate

commerce."

In Circuit City the Supreme Court rejected the

contention that Section 1 exempts from the FAA's coverage all

- 10 - employment contracts. 532 U.S. at 119. Instead, it held that the

provision exempts "only contracts of employment of transportation

workers." Id. In reaching this conclusion, the Court articulated

principles for interpreting the FAA, and Section 1 in particular.

First, phrases similar to the language of Section 1 --

"in commerce" and "engaged in commerce" -- are terms of art that

have not been interpreted as expansively as the phrase "involving

commerce," the terminology used in Section 2. Id. at 115-16. To

reach that conclusion, the Court examined how these respective

phrases had been interpreted in other statutory contexts. Id. at

116-17 (citing Jones v. United States, 529 U.S. 848, 855 (2000)

(interpreting federal arson statute); United States v. Am. Bldg.

Maint. Indus., 422 U.S. 271, 279-80 (1975) (interpreting Clayton

Act); Gulf Oil Corp. v. Copp Paving Co., 419 U.S. 186, 199-202

(1974) (interpreting Robinson-Patman Act and Clayton Act); FTC v.

Bunte Bros., Inc., 312 U.S. 349, 350-51 (1941) (interpreting

Federal Trade Commission Act)). Second, the residual clause must

be interpreted in light of the specifically enumerated categories

of workers that directly precede it, consistent with the ejusdem

generis canon of statutory construction.5 Id. at 114-15. Third,

5 Pursuant to this canon of construction, "[w]here general words follow specific words in a statutory enumeration, the general words are construed to embrace only objects similar in nature to those objects enumerated by the preceding specific words." Circuit City, 532 U.S. at 114-15 (alteration in original) (quoting 2A

- 11 - the Act's pro-arbitration purpose counseled in favor of narrowly

construing the Section 1 exemption. Id. at 118-19. Finally, while

there was "sparse" legislative history on the Section 1 exemption,

id. at 119, excluding transportation workers from the FAA's

coverage was consistent with "Congress'[s] demonstrated concern

with transportation workers and their necessary role in the free

flow of goods," id. at 121.

B. Scope of the Transportation Worker Exemption

Using the principles articulated in Circuit City as a

guide, we turn now to the interpretive question raised in this

case: does Waithaka belong to a "class of workers engaged in

foreign or interstate commerce," such that his contract with

appellants is exempt from the FAA's coverage?

In answering that question, we note that the Supreme

Court recently held that the Section 1 exemption does not apply

exclusively to contracts of "employees," but rather to "agreements

to perform work," including those of independent contractors. New

Prime Inc. v. Oliveira, 139 S. Ct. 532, 544 (2019). Accordingly,

there is no dispute that the independent contractor agreement at

issue here would fall within the Section 1 exemption if Waithaka

qualifies as a transportation worker.

Norman J. Singer, Sutherland on Statutes and Statutory Construction § 47.17 (1991)).

- 12 - Importantly, in New Prime, the Court supplemented the

interpretive guidance of Circuit City by instructing that we must

interpret the Section 1 exemption according to the "fundamental

canon of statutory construction that words generally should be

interpreted as taking their ordinary . . . meaning . . . at the

time Congress enacted the statute." 139 S. Ct. at 539 (alterations

in original) (internal quotation marks omitted) (quoting Wisc.

Cent. Ltd. v. United States, 138 S. Ct. 2067, 2074 (2018)). As a

threshold matter, the parties disagree about which words within

the exemption (the Act does not apply "to contracts of employment

engaged in foreign or interstate commerce," 9 U.S.C. § 1 (emphasis

added)) are important to our interpretive task. Amazon asserts

that the key to understanding the scope of the residual clause is

the meaning of the phrase "interstate commerce." Whether the

contracts of a group of workers fall within the ambit of the

clause, Amazon contends, turns on the activities the workers were

hired to perform. Only if the workers' activities themselves

qualify as "interstate commerce"6 can they qualify as

transportation workers whose employment contracts are exempt from

the FAA. Because Waithaka and his fellow local delivery drivers

6 Because the parties do not contend that Waithaka "engaged in foreign . . . commerce," we focus only on the meaning of "engaged in . . . interstate commerce." See 9 U.S.C. § 1.

- 13 - do not personally carry goods across state lines and engage only

in intrastate activities, Amazon maintains that they are not

covered by the residual clause.

Waithaka counters that "engaged in" is the crucial

phrase for understanding the exemption. When the FAA was enacted

in 1925, Waithaka insists, there was an understanding that workers

could be "engaged in . . . interstate commerce" without crossing

state lines; rather, this phrase included workers who

"transport[ed] goods or passengers (or facilitat[ed] the

transportation of goods and passengers) within a single state that

[were] ultimately going to or coming from another state."

We agree with Waithaka that understanding the scope of

the residual clause turns not only on the definition of "interstate

commerce," but also on the words that precede that phrase: "engaged

in." The Court in Circuit City did not look solely to the phrase

"interstate commerce" to interpret the scope of the Section 1

exemption. Rather, it emphasized the significance of the words

modifying that phrase. 532 U.S. at 115-17. Therefore, to

determine what it meant to be "engaged in" interstate commerce in

1925, and thus whether Waithaka and his fellow AmFlex workers fall

within the scope of the transportation worker exemption, we

consider the interpretation of statutes contemporaneous with the

FAA, the sequence of the text of the exemption, the FAA's

- 14 - structure, and the purpose of the exemption and the FAA itself.

Cf. id. at 111-21.

1. Contemporaneous Statutes

In considering the scope of the phrase "engaged in"

interstate commerce, the Court in Circuit City first rejected an

argument that it should give the phrase "a broader construction

than justified by its evident language" simply because the FAA was

enacted at a time when Congress's power to regulate pursuant to

the Commerce Clause was circumscribed. 532 U.S. at 116-18. The

petitioner in Circuit City asserted that, because the phrase

"engaged in . . . interstate commerce," as it was understood in

1925, "came close to expressing the outer limits of Congress['s

Commerce Clause] power as then understood," the Court should

interpret the Section 1 exemption to be co-extensive now with the

more expansive modern understanding of the Commerce Clause. Id.

at 116. According to the logic of the petitioner's argument,

Congress likely thought in 1925 that it was excluding all

employment contracts within the scope of its Commerce Clause

authority, and, hence, the Court should interpret Section 1 as

exempting the broader range of contracts that are now understood

to be within Congress's Commerce Clause authority. See id.

The Court rejected that argument, concluding that it

would lead to a constantly shifting understanding of the meaning

of the statutory language. Id. at 117. Rather, the Court affirmed

- 15 - that its task in interpreting Section 1 was to assess the meaning

of the words in the exemption when written. See id. at 117-19.

Thus, it looked to the interpretation of similar phrases in

statutes contemporaneous to the FAA. Id. at 117-18. Relying on

its interpretation of the phrase "engaged in commerce" in the

Clayton Act, enacted in 1914, the Court noted that this

jurisdictional phrase "appears to denote only persons or

activities within the flow of interstate commerce." Id. at 118

(quoting Gulf Oil Corp., 419 U.S. at 195). That definition

reflected "[t]he plain meaning of the words 'engaged in commerce,'"

which "is narrower than the more open-ended formulations

'affecting commerce' and 'involving commerce'" -- phrases that

have been interpreted as expressing Congress's intent to exercise

its Commerce Clause power to its fullest extent.7 Id.

Consistent with the approach used in Circuit City,

Waithaka urges us to consider the Court's interpretation of a

similar jurisdictional phrase in the Federal Employers' Liability

7 In Circuit City, the Court acknowledged that common jurisdictional phrases like "engaged in interstate commerce" do not "necessarily have a uniform meaning whenever used by Congress." 532 U.S. at 118 (quoting Am. Bldg. Maint. Indus., 422 U.S. at 277). Although Amazon seizes on this language, asserting that this admonition means we would be remiss to rely on the meaning given to these jurisdictional phrases in contemporaneously passed statutes, Amazon overstates the Court's qualification. By using as one of our interpretive tools the Court's interpretation of statutes contemporaneous with the FAA, we simply follow the Court's lead.

- 16 - Act (the "FELA"), which he contends is particularly helpful for

understanding what it meant for a transportation worker to be

"engaged in interstate commerce" at the time of the FAA's enactment

in 1925. Passed in 1908, the FELA contains language nearly

identical to that of Section 1 of the FAA. 45 U.S.C. § 51 (1908);

see Tenney Eng'g, Inc. v. United Elec. Radio & Mach. Workers of

Am., (U.E.) Local 437, 207 F.2d 450, 453 (3d Cir. 1953) (noting

that Congress "must have had [the FELA] in mind" when drafting the

residual clause in Section 1 of the FAA, given that Congress

"incorporat[ed] almost exactly the same phraseology" into the

FAA).

In relevant part, that statute provided that "[e]very

common carrier by railroad while engaging in commerce between any

of the several States . . . shall be liable in damages to any

person suffering injury while he is employed by such carrier in

such commerce." 45 U.S.C. § 51 (1908). Congress passed this

version of the FELA after the Supreme Court held that an earlier

version -- which had provided coverage to all employees of a

carrier engaged in interstate commerce -- went beyond Congress's

Commerce Clause power, as it was then understood, and was therefore

unconstitutional. See The Employers' Liability Cases, 207 U.S.

463, 498-99, 504 (1908). Unlike the earlier version, the amended

statute provided coverage only when both the railroad and the

employee were "engaged in interstate commerce" at the time of the

- 17 - injury.8 Second Employers' Liability Cases, 223 U.S. 1, 51-52

(1912).

In numerous cases, the Supreme Court considered when a

railroad employee was "engaged in interstate commerce," such that

the FELA provided coverage for injuries sustained on the job.

Whether a worker had moved across state lines was not dispositive.

Rather, the Court concluded that workers "engaged in interstate

commerce" did not refer only to those workers who themselves

carried goods across state lines, but also included at least two

other categories of people: (1) those who transported goods or

passengers that were moving interstate, see, e.g., Phila. & Reading

Ry. Co. v. Hancock, 253 U.S. 284, 285-86 (1920), and (2) those who

were not involved in transport themselves but were in positions

"so closely related" to interstate transportation "as to be

practically a part of it," see Shanks v. Del., Lackwanna, & W.R.R.

Co., 239 U.S. 556, 558-59 (1916) (collecting cases).

Although Waithaka contends that both categories supply

helpful guidance for assessing whether workers with activities

similar to his would have been "engaged in . . . interstate

8Although the text of the FELA refers to workers "employed" in interstate commerce, the cases interpreting the statute say that the words "employed" and "engaged" are interchangeable. See, e.g., Phila., B. & W.R.R. Co. v. Smith, 250 U.S. 101, 102, 104 (1919) (considering whether employee was "engaged in interstate commerce within the meaning of the statute" and concluding that "he was employed . . . in interstate commerce").

- 18 - commerce" in 1925, we limit our focus to the first group -- those

who transported goods themselves. Because there is no dispute

that Waithaka and other AmFlex workers are involved in such

transport, the FELA precedents pertaining to the narrower category

of workers who were themselves transporting goods that were moving

between states are most relevant for our purpose. Accordingly, we

do not determine whether the second category of workers considered

to be "engaged in interstate commerce" for purposes of the FELA --

those who were "engaged in interstate commerce" by virtue of the

close relationship between their work and interstate

transportation -- are also transportation workers "engaged in

. . . interstate commerce" for purposes of the FAA.9

We therefore focus on the FELA precedents pertaining to

workers who were transporting goods that were moving interstate

9 In declining to consider the applicability of this second line of cases from the FELA context to the FAA, we do not imply that the contracts of workers "practically a part" of interstate transportation -- such as workers sorting goods in warehouses during their interstate journeys or servicing cars or trucks used to make deliveries -- necessarily fall outside the scope of the Section 1 exemption. Some of our sister circuits have described Section 1 as covering workers "who are actually engaged in the movement of interstate or foreign commerce or in work so closely related thereto as to be in practical effect part of it." See, e.g., Tenney, 207 F.2d at 452. And in 1925 the preceding categories of "seamen" and "railroad employees" were understood to include workers who were not themselves engaged in transportation activities. See New Prime, 139 S. Ct. at 542-43 (noting that "[a]t the time of the [FAA]'s passage, shipboard surgeons who tended injured sailors were considered 'seamen'"). Nevertheless, we choose to decide this case narrowly, leaving for another day the resolution of the "closely related to" question.

- 19 - -- consistent with Circuit City's own focus on "the flow of

interstate commerce." Examining these cases reveals that the Court

consistently has held that a worker transporting goods that had

come from out of state or that were destined for out-of-state

locations was "engaged in interstate commerce," even if the

worker's role in transporting the goods occurred entirely within

a single state. In Seaboard Air Line Railway v. Moore, 228 U.S.

433 (1913), the Court held that a railroad worker thrown from a

train was "engaged in interstate commerce" at the time of his

injury because the train was hauling two freight cars of lumber in

Florida that were destined for New Jersey. Id. at 434-35. And,

in Philadelphia & Reading Railway Co. v. Hancock, 253 U.S. 284

(1920), the Court concluded that an injured railroad worker who

was operating a train loaded with coal to be shipped out of state

was engaged in interstate commerce, even though he was operating

the train exclusively in Pennsylvania as it carried coal two miles

from a coal mine to a railroad storage yard. Id. at 285-86. The

Court noted that

[t]he coal was in the course of transportation to another state when the cars left the mine. There was no interruption of the movement; it always continued towards points as originally intended. The determining circumstance is that the shipment was but a step in the transportation of the coal to real and ultimate destinations in another state.

- 20 - Id. at 286. Ultimately, the Court concluded that a "trainman" was

employed in interstate commerce "if any of the cars in his train

contained interstate freight." Id. at 285.

However, when a railroad worker was working on a railroad

car that was not carrying goods destined for or coming from another

state, the Court drew the line and concluded that the worker was

not, at that point, "engaged in interstate commerce." See Ill.

Cent. R.R. Co. v. Behrens, 233 U.S. 473, 477-78 (1914) (holding

that a worker moving several freight cars "all loaded with

intrastate freight" within the city of New Orleans when he was

fatally injured was not engaged in interstate commerce).

Amazon marshals several reasons why these FELA

precedents do not shed light on the meaning of "engaged in . . .

interstate commerce" within Section 1 of the FAA. First, Amazon

contends that Circuit City dismisses the FELA specifically as

irrelevant to interpreting the FAA. This contention misconstrues

Circuit City. There, the Court referenced two cases interpreting

the FELA in recognizing that, in the early twentieth century,

"engaged in interstate commerce" "came close to expressing the

outer limits of Congress'[s] power as then understood." 532 U.S.

at 116 (citing The Employers' Liability Cases, 207 U.S. at 498,

and Second Employers' Liability Cases, 223 U.S. at 48-49).

However, by discussing these cases and, as we have already noted,

refusing to interpret the phrase "engaged in interstate commerce"

- 21 - based on the modern understanding of the Commerce Clause power,

the Court did not, as Amazon contends, dismiss the FELA as

irrelevant for interpreting the meaning of those words in the FAA.

Hence, by looking to these FELA precedents to understand the

original meaning of the phrase in 1925, we are not engaging in a

method of interpretation that Circuit City forbids.

Amazon also asserts that these FELA cases are inapt

because the focuses of the FELA and the FAA differ. Whether a

class of workers' employment contracts are exempt from the FAA

turns on whether the workers are "engaged in . . . interstate

commerce," whereas the FELA's coverage, according to Amazon,

turned on whether a railroad carrier for whom an injured employee

worked was engaged in interstate commerce. But this argument

overlooks Congress's amendments to the FELA in 1908 and the holding

of the Second Employers' Liability Cases described above: the FELA

applied only when both the carrier and the injured employee had

been engaged in interstate commerce. 223 U.S. at 51-52. That is,

the FELA was concerned with the activities of employees, just as

the FAA is. Indeed, in Moore, Hancock, and Behrens -- the FELA

precedents that we have discussed, the question before the Court

was the same as it is here: whether certain transportation workers

engaged in interstate commerce.

Amazon also contends that, because the FELA is a remedial

statute that has been construed liberally, see Atchison, Topeka &

- 22 - Santa Fe Ry. Co. v. Buell, 480 U.S. 557, 561-62 (1987), it is a

poor guide for interpreting the FAA exemption, which must be given

"a narrow construction" in light of the FAA's purpose, see Circuit

City, 532 U.S. at 118-19. Specifically, Amazon emphasizes that

the remedial purpose of the FELA may have, in certain

circumstances, influenced the Court's interpretation of the scope

of the FELA's coverage. See Shanks, 239 U.S. at 558 (noting that,

given "the nature and usual course of the business to which the

[FELA] relates and the evident purpose of Congress in adopting"

it, the phrase "engaged in interstate commerce" should not be

interpreted in a "technical legal sense" and thus should include

those workers "so closely related" to interstate transportation

"as to be practically a part of it"). However, there is no

indication that the remedial purpose of the FELA affected the

Supreme Court's conclusion that injured railroad workers who were

transporting within one state goods destined for or coming from

other states -- activities comparable to those performed by

Waithaka -- were engaged in interstate commerce. See, e.g.,

Hancock, 253 U.S. at 285-86 (concluding, without reference to the

purpose or liberal construction of the FELA, that a worker engaged

- 23 - exclusively in local transport of goods destined for another state

was "engaged in interstate commerce").10

Thus, contrary to Amazon's contentions, the FELA cases

concerning workers directly involved in transport advance our

understanding of the Section 1 exemption. Consistent with the

Supreme Court's focus on "the flow of interstate commerce" in

Circuit City, these cases show that workers moving goods or people

destined for, or coming from, other states -- even if the workers

were responsible only for an intrastate leg of that interstate

journey -- were understood to be "engaged in interstate commerce"

in 1925.

To test this conclusion about the original meaning of

the residual clause, based on the FELA precedents, we look to the

other interpretive principles identified in Circuit City, which

Amazon insists support its reading of Section 1.

2. Sequence of the Words in Section 1

Amazon contends that a textual feature of the residual

clause supports its position that the Section 1 exemption covers

only workers who themselves cross state lines. Specifically,

Amazon notes that the phrase "engaged in . . . interstate commerce"

10Again, we do not imply that the contracts of workers "so closely related" to interstate transportation "as to be practically a part of it" fall outside (or inside) the scope of the Section 1 exemption. See Shanks, 239 U.S. at 558. We are simply maintaining our focus on those workers who themselves transport goods.

- 24 - follows "any class of workers" in the residual clause, without

reference to the business of the engaging company. Because of

this sequence, Amazon contends that the activities of the workers

themselves are the crux of the exemption, without consideration of

the geographic footprint and nature of the business for which they

work.

Although our ultimate inquiry is whether a class of

workers is "engaged in . . . interstate commerce," the question

remains how we make that determination. The nature of the business

for which a class of workers perform their activities must inform

that assessment. After all, workers' activities are not pursued

for their own sake. Rather, they carry out the objectives of a

business, which may or may not involve the movement of "persons or

activities within the flow of interstate commerce," Circuit City,

532 U.S. at 118 (quoting Gulf Oil Corp., 419 U.S. at 195) -- the

crucial concept reflected in the FELA precedents. See Singh v.

Uber Techs. Inc., 939 F.3d 210, 227-28 (3d Cir. 2019) (noting that,

on remand, the district court might consider "information

regarding the industry in which the class of workers is engaged"

and "information regarding the work performed by those workers,"

among other factors, to determine whether a group of workers is

"engaged in interstate commerce" and thus exempt from the FAA).

Moreover, the language of the residual clause does not foreclose

taking into account the company's business when considering how to

- 25 - classify the nature and activities of the workers at issue.

Accordingly, Amazon's contention about the textual focus of the

exemption does not alter our conclusion that we may consider the

nature of the business to assess whether workers' activities

include the transportation of goods or people in the flow of

interstate commerce.

This conclusion faithfully adheres to the ejusdem

generis canon, invoked by the Court in Circuit City. Consideration

of the nature of the hiring company's business carries out the

Supreme Court's instruction that we must construe the residual

clause of Section 1 consistently with the specific preceding

categories of workers -- "seamen" and "railroad employees" -- whose

employment contracts are exempt from the FAA. See Circuit City,

532 U.S. at 114-15. Plainly, these groups, defined by the nature

of the business for which they work, demonstrate that the

activities of a company are relevant in determining the

applicability of the FAA exemption to other classes of workers.

By considering the nature of the business to help

determine whether its workers are transporting goods or people

moving in interstate commerce, we do not ignore the importance of

the workers' own connection to interstate commerce as Amazon

contends. And, to be clear, we do not hold that a class of workers

must be employed by an interstate transportation business or a

business of a certain geographic scope to fall within the Section

- 26 - 1 exemption. We simply point out, as is evident here, that the

nature of the business for which the workers perform their

activities is important in determining whether the contracts of a

class of workers are covered by Section 1.

3. Structure of the Residual Clause and the FAA

In another effort to bolster its limited interpretation

of the exemption, Amazon points to the broader structure of the

FAA. In Circuit City, the Supreme Court noted that "engaged in

. . . interstate commerce" in Section 1 must be interpreted more

narrowly than "involving commerce" in Section 2 of the FAA. Id.

at 115-16. Amazon argues that interpreting the residual clause to

encompass workers who are transporting goods within the flow of

interstate commerce eliminates the distinction between Sections 1

and 2 and conflates the phrase "engaged in . . . interstate

commerce" with "involving commerce," contrary to the Supreme

Court's directive in Circuit City.

This argument plainly fails. In Circuit City, the

Supreme Court rejected the view that Section 1 encompasses all

employment contracts with a connection to interstate commerce --

a construction that would treat the words "engaged in . . .

interstate commerce" as reflecting "congressional intent to

regulate to the full extent of [Congress's] commerce power," i.e.,

to have the same reach as the Court previously had given to the

phrase "involving commerce" in Section 2. Id. at 114-15. In

- 27 - dismissing that construction of Section 1, the Court stated that

the operative jurisdictional words in Section 2 -- "involving

commerce" -- connote a broader reach than the words "engaged in

. . . interstate commerce," and similar terms of art, which refer

only to "persons or activities within the flow of interstate

commerce." Id. at 118 (quoting Gulf Oil Corp., 419 U.S. at 195);

see also Allied-Bruce, 513 U.S. at 273 (noting that operative

jurisdictional words in Section 2 of the FAA -- "involving

commerce" -- were broader than the "often-found words of art 'in

commerce,'" which referred only to "'persons or activities within

the flow of interstate commerce'") (emphasis in original) (citing

Am. Bldg. Maint. Indus., 422 U.S. at 276)).

Thus, Circuit City itself preserves a distinction

between the different phrases in Sections 1 and 2. We are not

negating that distinction, as Amazon contends, by reading Section

1's exemption to cover certain transportation workers who do not

personally cross state lines, based on their particular tasks and

the nature of the business of their employers. To the contrary,

our conclusion that the residual clause exempts the contracts of

workers transporting goods or people within the flow of interstate

commerce adopts the meaning of the phrase "engaged in . . .

interstate commerce" that the Court itself said preserved the

distinction between the two phrases used in Sections 1 and 2.

Hence, nothing in the structure of the FAA alters our understanding

- 28 - of the original meaning of the "engaged in . . . interstate

commerce" language of the residual clause.

4. Purpose of the FAA

In a further effort to convince us that the residual

clause applies only when a worker transports goods across state

lines, Amazon argues that the contracts of Waithaka and his fellow

local delivery workers cannot be covered by the residual clause

for two additional reasons: (1) exempting the employment

agreements of such local workers would be inconsistent with the

pro-arbitration purpose of the FAA and the Supreme Court's

instruction, in light of the Act's purpose, that we narrowly

construe Section 1; and (2) adopting Waithaka's view of the

exemption would make it difficult to administer and, thus,

frustrate the Act's goal of reducing litigation on the

enforceability of arbitration agreements.

We recognize that the FAA was enacted to counter

hostility toward arbitration and that, accordingly, we must

narrowly construe the statutory exemption from the Act. See

Circuit City, 532 U.S. at 111, 118-19. However, the FAA's pro-

arbitration purpose cannot override the original meaning of the

statute's text. See New Prime, 139 S. Ct. at 543 (rejecting a

narrower construction of the FAA's exemption provision, even

though that construction advanced the Act's pro-arbitration

policy). Moreover, construing the exemption to include workers

- 29 - transporting goods within the flow of interstate commerce

advances, rather than undermines, "Congress'[s] demonstrated

concern with transportation workers and their necessary role in

the free flow of goods." See Circuit City, 532 U.S. at 121.

Amazon also offers a more tailored argument about the

statute's purpose and legislative history. In Circuit City, the

Supreme Court observed that Congress may have carved out the

contracts of seamen and railroad employees from the FAA because of

existing alternative dispute resolution schemes for those groups

of workers. Id. at 120-21. By that logic, Amazon contends,

Congress could not have intended to exempt local delivery drivers

like Waithaka because no such alternative exists for them.

Amazon's argument is unavailing for several reasons.

First, the Supreme Court in Circuit City specifically disclaimed

reliance on this legislative history as the basis for its holding.

Id. at 119. Rather, the text of Section 1 determined the outcome

of that case. Id. at 119-21. Indeed, the Court stated that the

legislative history of Section 1 was "quite sparse." Id. at 119.

Second, the Court addressed congressional intent only in

response to an argument that construing the residual clause to

exempt only transportation workers would "attribute[] an

irrational intent to Congress." Id. at 121. The Court explained

that "[i]t is reasonable to assume that Congress excluded 'seamen'

and 'railroad employees' from the FAA for the simple reason that

- 30 - it did not wish to unsettle established or developing statutory

dispute resolution schemes covering specific workers," and that

"[i]t would be rational for Congress to ensure that workers in

general would be covered by the provisions of the FAA, while

reserving for itself more specific legislation for those engaged

in transportation." Id. However, in offering this explanation

for Congress's exemption of certain transportation workers, the

Court did not say that Section 1 applied exclusively to

transportation workers for whom an alternative dispute resolution

system existed. We see no basis for treating the Court's inference

about Congress's rationale for excluding specific industries as a

principle limiting the application of the transportation worker

exemption going forward. See Singh, 939 F.3d at 224-26. Indeed,

the residual clause means that Congress contemplated the future

exclusion of workers other than railroad employees and seamen, and

it did not limit that exclusion to those with available alternative

dispute resolution systems. Purpose cannot override text. See

New Prime, 139 S. Ct. at 543. If Congress had wished, it could

have exempted only "seamen" and "railroad employees," but, as

enacted, Section 1's exemption also includes a residual clause.

Amazon's argument about the Act's purpose to reduce

litigation over arbitration agreements fares no better. Amazon

contends that a decision in Waithaka's favor would introduce

uncertainty about the FAA's coverage and spawn extensive

- 31 - litigation about the scope of the residual clause. This scenario,

Amazon maintains, would "undermin[e] the FAA's pro[-]arbitration

purposes and 'breed[] litigation from a statute that seeks to avoid

it.'" Circuit City, 532 U.S. at 123 (quoting Allied-Bruce, 513

U.S. at 275). But, as Waithaka points out, the notion that

Amazon's proposed standard would create an easily administrable,

bright-line rule is illusory. If crossing state lines were the

touchstone of the exemption's test, the parties would still engage

in discovery to determine how often a class of workers moved

interstate and would litigate what portion of a given group of

workers must cross state lines and with what frequency to qualify

as a class of workers "engaged in . . . interstate commerce."

Moreover, the line-drawing conundrum that Amazon

identifies would not stem from our decision. Rather, it is a

product of Circuit City itself. In concluding that the residual

clause does not encompass all employment contracts, but only those

of transportation workers, the Court left it to the lower courts

to assess which workers fall within that category. Doing so

unavoidably requires the line-drawing that courts often do.

5. Conclusion

In sum, we reject Amazon's cramped construction of

Section 1's exemption for transportation workers. The original

meaning of the phrase "engaged in . . . interstate commerce,"

revealed by the FELA precedents, and the text, structure, and

- 32 - purpose of the FAA, all point to the same conclusion: Waithaka and

other last-mile delivery workers who haul goods on the final legs

of interstate journeys are transportation workers "engaged in

. . . interstate commerce," regardless of whether the workers

themselves physically cross state lines.11 By virtue of their work

transporting goods or people "within the flow of interstate

commerce," see Circuit City, 532 U.S. at 118, Waithaka and other

AmFlex workers are "a class of workers engaged in . . . interstate

commerce." Accordingly, the FAA does not govern this dispute,

and it provides no basis for compelling the individual arbitration

required by the dispute resolution section of the Agreement at

issue here.

III.

Having concluded that the FAA does not govern the

enforceability of the dispute resolution section of the Agreement,

with its requirement of individual arbitration, we must now decide

whether such arbitration may still be compelled pursuant to state

law. Because the parties dispute which state's law -- that of

Washington or Massachusetts -- governs that enforceability

question, our analysis proceeds in two parts. First, we analyze

11 Although Amazon has relied heavily on the fact that Waithaka has not crossed state lines in the course of performing his AmFlex work, Amazon has never contested that products he and other AmFlex workers deliver cross state lines to reach their final destinations.

- 33 - the contract's choice-of-law and severability language to

determine the governing law. We conclude that the contract selects

the law of Washington. Then, we consider whether conflict-of-law

principles permit the enforceability of that contractual choice of

Washington law. Because we conclude that Massachusetts would treat

the class waiver provisions in the Agreement as contrary to the

Commonwealth's fundamental public policy and that, based on

conflict-of-laws principles, the contractual choice of Washington

law would be unenforceable if it would permit such waivers, we

decide that individual arbitration cannot be compelled pursuant to

state law here. We proceed with an explanation of these

conclusions.

A. Contractual Governing Law

To demonstrate that Washington law applies, Amazon

points to two aspects of the Agreement: the governing law section

and the severability provision. To reiterate, the governing law

section states that "[t]he interpretation of this Agreement is

governed by the law of the state of Washington without regard to

its conflict of laws principles, except for [the dispute resolution

section], which is governed by the [FAA] and applicable federal

law." The severability provision states that "[i]f any provision

of this Agreement is determined to be unenforceable, the parties

intend that this Agreement be enforced as if the unenforceable

provisions were not present and that any partially valid and

- 34 - enforceable provisions be enforced to the fullest extent

permissible under applicable law."

Amazon asserts that, read in combination, these two

aspects of the Agreement require that Washington law governs the

enforceability of the class waiver and arbitration provisions in

the Agreement. Anticipating the possibility that the FAA might

not apply to Waithaka's claims, Amazon advocates striking the

provision in the governing law section stating that the "FAA and

applicable federal law" govern the dispute resolution section of

the Agreement, which includes the class waiver and arbitration

provisions.12 Likewise, the portion of the dispute resolution

section stating that "the Federal Arbitration Act and applicable

federal law [will] govern any dispute that may arise between the

parties" must be severed. What remains is an express choice of

Washington law to govern the "interpretation of the Agreement,"

regardless of Washington's conflict-of-laws principles.

Waithaka asserts a different reading of the Agreement.

Given that the governing law section states that Washington law

will apply to the interpretation of the entire Agreement except

12 Waithaka argues that Amazon forfeited this argument by failing to explain in its briefing to the district court how the severability provision affected the choice-of-law analysis. However, the severability argument was raised below and the district court addressed it in a footnote in its decision. See Waithaka, 404 F. Supp. 3d at 344 n.4. We conclude that Amazon sufficiently preserved this argument and developed it on appeal.

- 35 - the dispute resolution section, Waithaka argues that Amazon cannot

now claim that Washington law applies to that section in lieu of

the FAA. Since Amazon did not specify in the Agreement what law

applies to the dispute resolution section in the event a court

concludes that the FAA is inapplicable, as we have here, Waithaka

contends that there is no applicable contractual choice of law.

In that absence, Massachusetts law applies to the enforceability

of the arbitration provision in the dispute resolution section and

its waiver of any class action proceedings. Waithaka urges that

Amazon should bear the burden of failing to anticipate the present

scenario and, like the district court, we should hold Amazon to

its own "inartful drafting." Waithaka, 404 F. Supp. 3d at 344

n.5.

We agree with Waithaka and the district court that Amazon

could have specified more clearly what law applies to the dispute

resolution section when the FAA is inapplicable.13 See, e.g.,

13 We note another puzzling aspect of the governing law section: its intended scope. While the section's directive that "[t]his agreement is governed by the law of the state of Washington without regard to its conflict of laws principles" makes abundantly clear Amazon's strong preference for that state's law, which might be ousted by the application of Washington's own conflict-of-law principles, we wonder why Amazon limited that choice of Washington law to the "interpretation of the Agreement." Ultimately, however, we disagree with Waithaka's position that this limitation means that Washington law does not apply to the dispute resolution section of the Agreement. As Amazon points out, the governing law section describes the FAA as, in effect, governing "[t]he interpretation of . . . [the dispute resolution section]." Thus,

- 36 - Palcko v. Airborne Express, Inc., 372 F.3d 588, 590 (3d Cir. 2004)

(interpreting a choice-of-law provision that stated explicitly

that "[t]o the extent that the [FAA] is inapplicable, Washington

law pertaining to agreements to arbitrate shall apply"). But

Amazon's shortcomings in drafting the Agreement do not alter our

ultimate conclusion: the severability argument put forward by

Amazon -- to which Waithaka fails to provide any rebuttal --

prevails. Because the FAA is inapplicable, the portions of the

governing law and dispute resolution sections selecting the FAA

must be stricken from the Agreement, leaving Washington law as the

default choice of law for assessing the enforceability of the

arbitration and class waiver provisions of the parties' contract.

B. Conflict-of-Law Analysis

Despite the contractual choice of Washington law,

Waithaka contends that arbitration nevertheless cannot be

compelled pursuant to state law. He offers two arguments to

support that conclusion. First, relying on Scott v. Cingular

Wireless, 161 P.3d 1000 (Wash. 2007) (en banc), he contends that

arbitration cannot be compelled even under Washington law. But to

the extent Washington law would permit the arbitration provision

to be enforced, he asserts that the contractual choice of

if the FAA is inapplicable and Washington law applies as a fallback, Washington law must apply to the interpretation of the dispute resolution section just as the FAA would.

- 37 - Washington law is itself unenforceable under a conflict-of-law

analysis. As he puts it, a contractual choice of law cannot

deprive him of "unwaivable statutory rights under Massachusetts

law," including the right to bring his claims as a class action.

According to Waithaka's conflict-of-law argument, the dispute

resolution section of the Agreement does not simply require an

arbitral forum. It also includes the class waiver provisions that

apply to both judicial and arbitral forums. Including such class

waiver provisions in employment contracts, Waithaka contends,

violates fundamental Massachusetts public policy. He therefore

insists that, based on conflict-of-law principles, the contractual

choice of Washington law is unenforceable if it would permit the

class waiver provisions. We proceed to analyze Waithaka's second

argument, assuming for purposes of deciding whether arbitration

can be compelled here that Washington law would permit the class

waiver provisions in the Agreement.14

Before we assess this conflict-of-law argument, we must

pose a question. Even if the class waiver provisions are

unenforceable, as Waithaka argues, could he still be forced to

bring his claims in an arbitral forum, albeit as a class action?

14 If Waithaka prevails on his conflict-of-law argument but our assumption about Washington law is incorrect, the outcome in this case would be the same. That is, if the class waiver provisions are in fact unenforceable under Washington law, arbitration could not be compelled pursuant to state law, albeit based on Washington rather than Massachusetts law.

- 38 - The Agreement itself answers that question. It "does not provide

for, and the parties do not consent to, arbitration on a class,

collective or representative basis." The Agreement states

explicitly that it "shall not be interpreted as requiring either

party to arbitrate disputes on a class, collective or

representative basis, even if a court or arbitrator invalidates or

modifies or declines to enforce this Agreement in whole or in

part." In other words, the class waiver provisions cannot be

severed from the rest of the dispute resolution section. If they

are unenforceable, the arbitration provision is also

unenforceable.15 Thus, our assessment of Waithaka's conflict-of-

law argument -- that the class waiver provisions are unenforceable

-- will be dispositive of the final question presented here: can

arbitration be compelled at all pursuant to state law?

We therefore turn to Waithaka's conflict-of-law

argument. We begin by reviewing the statutory claims he asserts

and Massachusetts's treatment of class waivers in the context of

such claims. We then undertake a conflict-of-law analysis,

15 Our conclusion that we cannot order class arbitration based on the terms of the Agreement is consistent with the Supreme Court's conclusion that class arbitration may not be compelled unless the arbitration agreement specifically contemplates that form of arbitration. As the Supreme Court put it, the "changes brought about by the shift from bilateral arbitration to class- action arbitration" are "fundamental." See Stolt-Nielsen S.A. v. AnimalFeeds Int'l Corp., 559 U.S. 662, 686 (2010).

- 39 - considering the contractual governing law and Massachusetts public

policy.

1. Statutory Claims and Massachusetts Public Policy

Waithaka asserts three claims on behalf of himself and

others similarly situated under the Massachusetts Wage Act, the

Independent Contractor Misclassification Law, and the Minimum Wage

Law. Mass. Gen. Laws ch. 149, §§ 148, 148B & ch. 151, § 1.16 For

each of these statutory provisions, Massachusetts law creates a

private right of action by which a person "may institute and

prosecute in his own name and on his own behalf, or for himself

and for others similarly situated, a civil action for injunctive

relief, for any damages," and other relevant relief. Id. ch. 149,

§ 150 & ch. 151, § 20 (emphasis added). The right to pursue

classwide relief for Wage Act and Independent Contractor

Misclassification Law claims is further protected by a provision

that precludes the contractual waiver of certain rights under those

statutes. Id. ch. 149, § 148. This anti-waiver provision states

that "[n]o person shall by a special contract with an employee or

by any other means exempt himself from" Section 150, which, in

turn, provides the statutory right to pursue Wage Act and

16 In his claim concerning the Minimum Wage Law, Waithaka also cites Mass. Gen. Laws ch. 151, § 7, which delineates the commissioner's duties in establishing minimum fair wages.

- 40 - Independent Contractor Misclassification Law claims on a class

basis. Id. ch. 149, §§ 148, 150.

Waithaka contends that these statutory provisions create

a substantive right to bring class actions and that, in

Massachusetts, the protection of that right reflects a fundamental

public policy of the state. To support that claim, Waithaka relies

on Feeney v. Dell, Inc., 908 N.E.2d 753 (Mass. 2009) ("Feeney I"),

and Machado v. System4 LLC, 989 N.E.2d 464 (Mass. 2013). As we

will explain, Feeney I considered a question similar to that raised

by Waithaka's argument: whether the right to bring a consumer class

action pursuant to another Massachusetts statute represented the

fundamental public policy of the Commonwealth, and thereby

precluded the contractual waiver of the right to bring such an

action. 908 N.E.2d at 761-765. Although the Massachusetts Supreme

Judicial Court ("SJC") concluded that the Commonwealth's public

policy did preclude such a waiver, id., the Supreme Court,

interpreting the FAA in AT&T Mobility LLC v. Concepcion, 563 U.S.

333 (2001), forced a modification of that holding in a later

Massachusetts case, see Feeney v. Dell, Inc., 989 N.E.2d 439, 440-

41 (Mass. 2013) ("Feeney II"). Both Feeney I and Feeney II, the

intervening Supreme Court decision in Concepcion, and Machado are

all essential precedent on the conflict-of-law question presented

here, and we therefore describe the reasoning of each case.

- 41 - In Feeney I, the SJC concluded that the statutory right

to pursue claims as a class provided by the Massachusetts consumer

protection act represented the fundamental public policy of

Massachusetts. 908 N.E.2d at 762. The SJC cited several reasons

for that conclusion. First, the Massachusetts legislature

"expressly provided for such [class action] mechanisms" in Section

9(2) of Chapter 93A. Id. The legislative history of that

provision demonstrated a particular concern for the "aggregation

of small consumer protection claims," which a consumer might

otherwise be unwilling or unable to pursue as an individual claim.

Id. at 762-63. Moreover, prohibiting class actions would

"undermine[] the public interest in deterring wrongdoing" and

would "negatively affect[] the rights of those unnamed class

members on whose behalf the class action would proceed." Id. at

764.

Having concluded that Massachusetts public policy

strongly favors class actions in the consumer context, the SJC

considered whether it could invalidate a class waiver -- which was

embedded within a mandatory arbitration clause governed by the FAA

-- on those state public policy grounds without risking preemption

by the FAA in this period prior to Concepcion. Id. at 768-69.

Finding that the FAA presented no such barrier, see id. at 769,

the SJC declined to enforce the class waiver, id. at 765. To rule

otherwise, the SJC noted, "would in effect sanction a waiver of

- 42 - the right" granted by Massachusetts consumer protection law to

bring a class action in an arbitral or judicial forum. Id.

Soon thereafter, however, the Supreme Court decided

Concepcion. Reviewing California's treatment of class action

waivers in consumer contracts, the Court explained that the FAA

limits a state's ability to invalidate class waiver provisions in

arbitration clauses based on the state's public policy. 563 U.S.

at 344-52.17 Based on the reasoning and holding of Concepcion, the

SJC concluded that it had misunderstood the FAA's preemptive effect

on the Commonwealth's public policy. Accordingly, following

Concepcion, the SJC revisited its Feeney I holding in Feeney II.

See Feeney II, 989 N.E.2d at 441.

There, the SJC explained that it now understood that the

FAA, as interpreted by Concepcion, "precludes the invalidation of

class waiver provisions in arbitration clauses in consumer

contracts . . . where the reason for invalidation is that such

waivers are contrary to the fundamental public policy of the

17 Specifically, the Supreme Court decided in Concepcion whether the FAA "prohibits States from conditioning the enforceability of certain arbitration agreements on the availability of classwide arbitration procedures." 563 U.S. at 336. It identified two scenarios in which state law would be preempted by the FAA: (1) where a state law "prohibits outright the arbitration of a particular type of claim," and (2) where a state law "doctrine normally thought to be generally applicable . . . is alleged to have been applied in a fashion that disfavors arbitration," and such an application "stand[s] as an obstacle to the accomplishment of the FAA's objectives." Id. at 341-43.

- 43 - Commonwealth." Id. Moreover, "[b]ecause that was [the SJC's]

primary reason in Feeney I for invalidating the class waiver

provision in the arbitration agreement, Concepcion undoes the

principal rationale for [its] decision in Feeney I." Id. In other

words, the fact that a class waiver in a consumer contract violated

a consumer's statutory right to bring class claims under Chapter

93A was no longer relevant in determining whether the waiver could

be enforced if the waiver appeared in an arbitration clause

governed by the FAA.

Nevertheless, the SJC identified in Feeney II one ground

for invalidating a class waiver that survived Concepcion's ruling

on the preemptive scope of the FAA: when a consumer demonstrates

that she "effectively cannot pursue a claim against the defendant

in individual arbitration according to the terms of the agreement,

thus rendering . . . her claim nonremediable." Id. The SJC

reasoned that Congress's intent in enacting the FAA

was to preserve the availability of an arbitral forum and remedy for the resolution of disputes between parties to a commercial contract, and that it would be contrary to Congressional intent to interpret the FAA to permit arbitration clauses that effectively deny consumers any remedy for wrongs committed in violation of other Federal and State laws intended to protect them.

Id.

Under this new standard, a Massachusetts court had to

determine whether a plaintiff had proven "as a matter of fact"

- 44 - that the particular class waiver, in combination with the other

terms of an arbitration agreement, made her claim nonremediable,

effectively allowing an arbitration agreement to "confer[ on a

defendant] . . . de facto immunity from private civil liability

for violations of State law." Id. at 462-63. To assess whether

a particular class waiver rendered claims nonremediable, a court

could consider, among other things, the complexity of the claims

asserted, the amount of damages sought, and the presence of fee-

shifting provisions. See id.18

On the same day the SJC issued Feeney II, the SJC issued

Machado, which considered whether the reasoning articulated in

Feeney I, applicable to class waivers in consumer contracts, as

now modified by Feeney II, also applied to class action waivers in

18 This proposition had a brief life. Just eight days after the SJC issued Feeney II, the Supreme Court decided American Express Co. v. Italian Colors Restaurant, 570 U.S. 228 (2013). Although the Court was not directly reviewing Feeney II, the Court's ruling made clear that the ground on which the SJC believed it could still invalidate a class waiver without risking preemption by the FAA did not, in fact, survive Concepcion. See Italian Colors, 570 U.S. at 238 (holding that a class waiver in an arbitration agreement is enforceable under the FAA even when a plaintiff shows that the waiver will prevent her from vindicating her statutory rights). Thus, the SJC issued Feeney v. Dell, Inc., 993 N.E.2d 329 (Mass. 2013) ("Feeney III"), concluding that, "following [Italian Colors], our analysis in Feeney II no longer comports with the Supreme Court's interpretation of the FAA." Id. at 330. Nonetheless, both Feeney I and II remain important for understanding Machado. The FAA is inapplicable to Waithaka's claims; thus, the SJC's abrogation of its holding in Feeney II based on FAA preemption does not alter the relevance of Feeney II to our understanding of Machado.

- 45 - arbitration clauses of employment contracts, like the one in the

Agreement here. See Machado, 989 N.E.2d at 467. The SJC noted

that "many of the same public policy arguments [applicable to

consumer claims under Chapter 93A] apply equally well to claims by

employees under the Wage Act." Id. at 470. However, for the same

reasons described in Feeney II, the SJC concluded that the FAA

precluded a court from invalidating a class waiver in an employment

contract based on such state public policy grounds. Id. at 471.

Despite the "legitimate policy rationales" that led the

Massachusetts legislature to create a statutory right to bring a

class proceeding, codified in Section 150 of the Wage Act, the SJC

concluded that those public policy concerns were "of no avail"

after Concepcion. Id. at 470. As in the consumer claims context,

when the FAA applied, the SJC could invalidate a class waiver in

an employment contract only when the plaintiff could demonstrate

that

she lacks the practical means to pursue a claim in individual arbitration or, put differently, that the class waiver, when combined with the other terms of the arbitration agreement, "effectively denies [the plaintiff] a remedy and insulates the defendant from private civil liability for violations of State law."

- 46 - Id. (alteration in original) (quoting Feeney II, 989 N.E.2d at

440).19

Ultimately, the SJC concluded that the plaintiffs in

Machado were unable to make that factual showing. Because they

were seeking damages of approximately $10,000, the SJC rejected

their "contention that their claims were nonremediable in

individual arbitration because the costs of arbitration would more

than surpass any potential recovery that they might be entitled

to." Id. at 472 (internal quotation marks omitted). In other

words, the plaintiffs had not shown that their class waiver was

invalid based on the narrow ground that the SJC thought survived

Concepcion. Thus, the Machado plaintiffs were left to pursue their

Massachusetts Wage Act claims in individual arbitration. Id.

Despite this outcome, Waithaka urges that the reasoning

of Machado and Feeney I demonstrates that class waivers in

employment contracts, like those in consumer contracts, are

contrary to Massachusetts's fundamental public policy, as

reflected in the three employment statutes under which Waithaka

asserts his claims. Although that state policy cannot serve as a

basis to invalidate a class waiver in an arbitration provision

governed by the FAA, Waithaka asserts that the policy retains force

when state law governs.

19 Of course, after Feeney III, this exception recognized by the SJC was no longer available.

- 47 - Amazon sees the Massachusetts precedent differently. It

argues that Machado shows that "Massachusetts now confines

workers' substantive right to class litigation to situations in

which the plaintiff 'effectively cannot pursue [his or her] claim

. . . in individual arbitration.'" Because Waithaka seeks damages

greater than those at issue in Machado, Amazon argues, the class

waiver provisions do not leave Waithaka without a viable means of

pursuing relief and, therefore, even under Massachusetts law,

these provisions are not unenforceable as contrary to the

Commonwealth's public policy.

Amazon's reading of Machado disregards the way that

Concepcion impacted the SJC's treatment of the class waiver at

issue there. Amazon's proposed test for determining the

enforceability of a class waiver -- whether a plaintiff can

effectively pursue her claim in individual arbitration based on

the amount of damages sought -- comes directly from Feeney II, see

989 N.E.2d at 441, in which the SJC identified an alternative basis

for invalidating a class waiver in the context of a consumer claim

after Concepcion held that state public policy cannot provide that

basis when the FAA applies.

The SJC did not say in Feeney II or Machado that it had

changed its view, expressed in Feeney I, that public policy

concerns can invalidate a class waiver. Moreover, there is

significant evidence in Machado that the SJC would conclude that

- 48 - the right to pursue class relief in the employment context

represents the fundamental public policy of the Commonwealth, such

that this right cannot be contractually waived in an agreement not

covered by the FAA. In addition to the policy rationales

articulated for consumer claims in Feeney I, such as "the deterrent

effect of class action lawsuits," the SJC highlighted another

significant rationale unique to the employment context that

supports this non-waiver conclusion. Machado, 989 N.E.2d at 470

n.12. As the SJC put it, the statutory right to pursue class

relief reflects the Commonwealth's "desire to allow one or more

courageous employees the ability to bring claims on behalf of other

employees who are too intimidated by the threat of retaliation and

termination to exercise their rights." See id.

Indeed, Massachusetts provides even greater statutory

protection for the right to bring class claims in the employment

context than in the consumer claims context. Massachusetts law

specifically precludes the waiver of the right to bring class

claims arising under the Wage Act and Independent Contractor

Misclassification Law. Mass. Gen. Laws. Ch. 149, § 148.20 Such

"[a]nti[-]waiver provisions are characteristic of laws that

20 The fact that this anti-waiver provision does not extend to the Minimum Wage Law is not significant to our analysis. For the other reasons stated, the Minimum Wage Law's own allowance for class claims reflects the fundamental public policy of the Commonwealth.

- 49 - protect fundamental public policy." Melia v. Zenhire, Inc., 967

N.E.2d 580, 588 (Mass. 2012).

Several statements in Machado confirm that the SJC would

conclude that the Commonwealth's fundamental public policy

protects the right to bring class actions in the employment

context, and, furthermore, that it would have reached a contrary

conclusion in that case if the FAA had not preempted Massachusetts

law. The SJC stated forthrightly that it was not "blind to the

fact that the Legislature may find its purposes [in creating a

statutory right to bring class claims] frustrated by [the] outcome"

in Machado. 989 N.E.2d at 470-71. After invalidating and severing

another portion of the employment contract that directly

contradicted a different right provided by the Wage Act,21 the SJC

stated that it likely would have done the same with the class

waiver if the FAA did not preclude it from doing so. See id. at

21 The contract included a waiver of multiple damages. Machado, 989 N.E.2d at 472. However, "because the award of treble damages is mandatory under [the Wage Act], and cannot be waived," the SJC invalidated and severed that portion of the contract. Id. at 472-73. The Court explained that it was able to enforce the Wage Act's mandatory award of treble damages and anti-waiver provision that protected that entitlement because doing so "does not impinge on any fundamental characteristic of arbitration, nor does it frustrate the purpose of the arbitral forum." Id. at 473. Therefore, the FAA did not preempt the SJC's decision to invalidate and sever that portion of the arbitration agreement as contrary to the Commonwealth's fundamental public policy. Id. However, because invalidating the class waiver provision would fundamentally alter the nature of the arbitration proceedings, the SJC could not similarly invalidate and sever the class waiver provision without running afoul of the FAA. Id.

- 50 - 472-73. Specifically, the SJC said that "[p]rior to Concepcion,

the provision for class proceedings in § 150 [of the Wage Act] and

the [provision that prevents contractual waiver of that right]

likely would have compelled [the SJC] to invalidate and sever the

class waiver." Id. at 473.

Thus, based on the SJC's reasoning in Machado, we are

confident that the SJC would conclude that, like the statutory

right to proceed as a class in the context of Massachusetts Chapter

93A consumer claims, the statutory rights to proceed as a class

articulated in the Massachusetts Wage Act, Independent Contractor

Misclassification Law, and Minimum Wage Law -- as well as the

statutory provision that precludes contractual waiver of these

rights -- represent the fundamental public policy of

Massachusetts, and that the SJC would therefore invalidate a class

waiver in an employment contract, like that of Waithaka, not

covered by the FAA. See Mass. Gen. Laws ch. 149, §§ 148, 150 &

ch. 151, § 20. Notwithstanding the Supreme Court's view that such

state policies must give way when the FAA governs a dispute, the

policies remain intact where, as here, the FAA does not preempt

state law. See Machado, 989 N.E.2d at 470-71, 473.22

22 Amazon argues that Massachusetts interprets its own Arbitration Act, Mass. Gen. Laws ch. 251, § 1, identically to the FAA, and so, in light of Concepcion and Italian Colors, even if Massachusetts law applied, any public policy against class waivers would give way to Massachusetts's own pro-arbitration policy. See

- 51 - 2. The Competing Laws

Because the Agreement's class waiver provisions would be

invalid under Massachusetts law, we must assess whether

Massachusetts law would oust the contractual choice of Washington

law, see supra Section III.A, -- based on our assumption for

purposes of this case that Washington law would permit the class

waiver provisions to be enforced -- and thereby preclude

arbitration from being compelled pursuant to state law. See Feeney

I, 908 N.E.2d at 766 (engaging in conflict-of-law analysis to

determine whether consumer contract's choice of Texas law was

unenforceable as contrary to Massachusetts's fundamental public

policy). Massachusetts has embraced the conflict-of-law

principles in the Restatement (Second) of Conflict of Laws.23 See

Miller v. Cotter, 863 N.E.2d 537, 543 (Mass. 2007) (commenting that the FAA's "language is remarkably similar to" the Massachusetts Arbitration Act); Walker v. Collyer, 9 N.E.3d 854, 859 (Mass. App. Ct. 2014) (explaining that, in deciphering the Massachusetts Arbitration Act, courts "give strong weight to . . . decisions applying the Federal Arbitration Act"). But even if Massachusetts follows the lead of the FAA in interpreting its own Arbitration Act, that does not help us determine how it balances competing policy rationales in the absence of federal preemption. Neither Miller nor Walker has anything to say on that balancing, and Amazon does not point us to any other cases that do. We therefore reject the argument that Massachusetts's public policy favoring the ability to bring classwide claims gives way to its own pro-arbitration policy. 23Federal courts sitting in diversity look to the conflict- of-law principles of the forum state to determine the applicable substantive law. See Klaxon Co. v. Stentor Elec. Mfg. Co., 313 U.S. 487, 496 (1941). Neither party has contested that Massachusetts remains the "forum state" for purposes of the

- 52 - Hodas v. Morin, 814 N.E.2d 320, 324 (Mass. 2004). The Restatement

establishes a two-part inquiry: first, we must assess whether the

state chosen by the parties in their contract has a "substantial

relationship" to the contract and, second, whether applying the

law of that state -- here, Washington -- "'would be contrary to a

fundamental policy of a state which has a materially greater

interest than the chosen state' and is the state whose law would

apply . . . 'in the absence of an effective choice of law by the

parties.'" Id. at 325 (quoting Restatement (Second) of Conflict

of Laws § 187(2) (Am. Law Inst. 1971)).

Washington, where both Amazon.com and Amazon Logistics

are headquartered, has a "substantial relationship" to the

contract. See Restatement (Second) of Conflict of Laws § 187(2)

cmt. f (Am. Law Inst. 1971) (noting that a state has a "substantial

relationship" to the contract if it is "where performance by one

of the parties is to take place or where one of the parties is

domiciled or has his principal place of business"). Yet Amazon

does not dispute that, in the absence of an effective contractual

choice of law, the law of Massachusetts would apply. Nor does

Amazon contest that Massachusetts, where Waithaka has indisputably

conflict-of-law analysis despite the transfer under the "first- to-file" doctrine to the Western District of Washington. Cf. Ferens v. John Deere Co., 494 U.S. 516, 523-27 (1990) (explaining that, when the transfer of a diversity case occurs under 28 U.S.C. § 1404(a), the state law of the transferor jurisdiction applies even after the transfer).

- 53 - performed all of his work pursuant to the contract, has "a

materially greater interest" in the enforceability of the class

waiver and arbitration provisions than Washington. Moreover,

engaging in a conflict-of-law analysis in Feeney I, the SJC had

little trouble finding that, in a dispute where the Commonwealth's

fundamental interest in avoiding class waivers was at stake, the

Commonwealth had a "materially greater interest" than the state

whose law would otherwise apply. See Feeney I, 908 N.E.2d at 766-

67 & n.32 (noting that the question of whether Massachusetts has

a "materially greater interest" in a contractual relationship "is

subsumed with [the plaintiffs'] argument that the fundamental

public policy favoring class actions" would result in the

application of Massachusetts law) (internal quotation marks

omitted). Ultimately, Amazon contests only whether the

fundamental public policy of Massachusetts barring class waivers

in employment contracts applies when a worker seeks damages of a

sufficiently high dollar value. But we have already explained why

Amazon's contention fails.

Hence, assuming that Washington law would permit the

class waiver provisions, Massachusetts law would oust the

contractual choice of Washington law as contrary to the

Commonwealth's fundamental public policy and would govern the

enforceability of the dispute resolution section of the Agreement.

Under Massachusetts law, the class waiver provisions would be

- 54 - invalid. Because, as noted, see supra Section III.B, the Agreement

stipulates that the class waiver provisions cannot be severed from

the rest of the dispute resolution section, the arbitration

provision would be similarly unenforceable.24

Thus, the district court rightly refused to compel

arbitration pursuant to state law.

IV.

For the foregoing reasons, we affirm the district

court's denial of Amazon's motion to compel arbitration.

So ordered.

24 As we stated already, if our assumption for purposes of our conflict-of-law analysis that Washington would permit class action waivers in employment contracts is incorrect, and thus there is no actual conflict between the law of Washington and Massachusetts, Waithaka would simply prevail under the contractual choice of Washington law.

- 55 -