Vandeven v. Wyndham Vacation Resorts, Inc.

CourtDistrict Court, M.D. Tennessee
DecidedNovember 29, 2021
Docket2:20-cv-00056
StatusUnknown

This text of Vandeven v. Wyndham Vacation Resorts, Inc. (Vandeven v. Wyndham Vacation Resorts, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Vandeven v. Wyndham Vacation Resorts, Inc., (M.D. Tenn. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF TENNESSEE NORTHEASTERN DIVISION

DAVID AND DANA VENDEVEN, ) ) Plaintiffs, ) ) v. ) Case No. 2:20-cv-00056 ) Judge Aleta A. Trauger WYNDHAM VACATION RESORTS, ) INC.; WYNDHAM REWARDS, INC.; ) CLUB WYNDHAM ACCESS; ) and JOHN DOES 1–100, ) ) Defendants. )

MEMORANDUM

Before the court is the defendants’ Motion to Dismiss (Doc. No. 25), under Rules 4(bm), 12(b)(5), and 12(b)(6) of the Federal Rules of Civil Procedure. For the reasons set forth herein, the motion will be granted, and the plaintiff’s Complaint will be dismissed without prejudice, except for Count IX thereof, which will be dismissed with prejudice. I. PROCEDURAL BACKGROUND AND FACTUAL ALLEGATIONS Plaintiffs David Vandeven and Dana Vandeven, who reside in Missouri, filed the Complaint initiating their lawsuit in this court on September 14, 2020, invoking the court’s diversity jurisdiction under 28 U.S.C. § 1332 and asserting primarily fraud-based claims under Tennessee law. (Doc. No. 1.) All claims are asserted against all defendants, who are identified as Wyndham Vacation Resorts, Inc. (“WVR”), Wyndham Rewards, Inc. (“WR”), Club Wyndham Access (“CWA”; collectively with WVR and WR, the “Wyndham defendants”), and “John Does 1–100” (“John Doe defendants”). WVR is a Delaware corporation with its principal place of business in Orlando, Florida and a registered agent for service of process in Brentwood, Tennessee. (Doc. No. 1 ¶ 4.) WR is a Delaware corporation with its principal place of business in Parsippany, New Jersey. Its registered agent in Tennessee is the same as WVR’s. (Id. ¶ 5.) The Complaint contains no factual allegations regarding CWA, its affiliation with the other Wyndham defendants, its place of incorporation, or

its principal place of business. The John Doe defendants are alleged to be employed by one or more of the Wyndham defendants. (Id. ¶¶ 6–7.) Despite the absence of any information regarding CWA or the citizenship of the John Doe defendants, the plaintiffs assert that diversity of citizenship exists between them and each defendant and that the amount in controversy exceeds $75,000, for purposes of diversity jurisdiction. WVR allegedly “markets, sells and finances vacation interests, provides property management services to property owners’ associations, and develops vacation ownership resorts.” (Doc. No. 1 ¶ 25.) The Wyndham defendants generally are alleged to be in the business of owning and/or operating timeshare properties and other resorts located in Tennessee and elsewhere and, more specifically, to be in the business of marketing and selling “vacation ownership interests”—

also known as timeshare interests—and providing “consumer financing.” (Id. ¶¶ 17, 27, 44.) The plaintiffs “own Wyndham-related timeshare or vacation club membership points and/or properties.” (Id. ¶ 41.) They have “from time to time” traded in Wyndham timeshare properties and/or points in exchange for other Wyndham timeshare properties, points, or other benefits. (Id. ¶ 42.) The plaintiffs allege that Wyndham, after pressuring them to make these purchases and exchanges, has “systematically eliminated benefits” that impact the plaintiffs’ ability to use their Wyndham points and properties. (Id. ¶ 43.) The plaintiffs’ claims are premised upon allegations that Wyndham engaged in fraudulent activity, including, for example, that it: (1) advertised timeshares sold to the plaintiffs with the intent not to sell them as advertised; (2) engaged in “bait and switch” tactics by using advertising to lure “the consumer” and then inducing the consumer to buy different and more expensive items; (3) made false and misleading statements of fact concerning the reasons for “timeshare price reductions for timeshares being sold to Plaintiffs”; (4) falsely told the plaintiffs they were attending “owner education events or update meetings” when, in fact, they were attending “extremely lengthy, high-pressure sales presentations”; (5) falsely told the plaintiffs that purchase offers would expire if not accepted that day; (6) engaged in high-pressure sales tactics, surrounding the plaintiffs by up to six salespeople at a time, causing the plaintiffs to be confused about what they were purchasing and about the terms and conditions of their purchases; (7) misled the plaintiffs about the facts of the price, costs, expenses and values of the Wyndham timeshare points and properties the plaintiffs were purchasing; (8) falsely telling the plaintiffs their purchases of timeshare points and properties were “sound financial decision[s]”; (9) falsely telling the plaintiffs their new purchases were more valuable than their prior purchases, that their purchases would increase in value, could be sold at a profit, or would be a sound investment for their children to inherit; (10) falsely informed the plaintiffs that they could refinance their purchases through their own bank at a lower interest rate; (11) falsely told the plaintiffs that they would be “able to vacation anywhere at any time”; (12) falsely told the plaintiffs they would be able to rent their timeshares; (13) unfairly competed with the plaintiffs by openly marketing and renting units at the same facilities at which the plaintiffs owned timeshares, without disclosing to the plaintiffs that they would do so when the plaintiffs bought their properties; (14) falsely told the plaintiffs that Wyndham’s credit card points program was “greater than it was in reality”; (15) induced the plaintiffs’ to “upgrade” by falsely telling them they were afforded a “credit” in the amount of the equity in an existing timeshare; and (16) falsely characterized Wyndham’s “right of first refusal” as a “buyback program.” (Doc. No. 1 ¶¶ 42–66.) The plaintiffs further allege that they were not given the opportunity to discuss “the deal” or their finances among themselves or with legal counsel or anyone else prior to making purchase decisions, that they reasonably relied on Wyndham’s misrepresentations and omissions when deciding to purchase timeshare points and properties, and that they felt “intense pressure” to purchase Wyndham timeshare points and properties. (Id. ¶¶ 68–71.) The pressure was exerted by Wyndham employees, who “forced” and “coerced” the plaintiffs to make hurried decisions by becoming angry and demeaning if the plaintiffs did not act quickly. (Id. ¶¶ 72–74.)

The plaintiffs subsequently learned that many of the representations made to them during sales presentations were false, made pursuant to Wyndham policy and corporate philosophy, and made for the purpose of inducing the plaintiffs to purchase Wyndham timeshare points and properties. The plaintiffs allege that Wyndham sold them timeshare points and properties at hugely inflated prices and that the timeshare points and properties are an “illiquid asset with no aftermarket” value, making it “nearly impossible for Plaintiffs to resell” their timeshare points or properties. (Id. ¶¶ 75–81.) The plaintiffs signed numerous timeshare closing contracts after being bullied and misled into signing them. The contracts were form, standardized contracts that were presented to the plaintiffs on a take-it-or-leave-it basis, with no opportunity to make changes or to negotiate their

terms. (Id. ¶¶ 82–84.) The plaintiffs were not given sufficient opportunity to read through these contracts, as the defendants rushed them through the closing process, without allowing plaintiffs the opportunity to consult with counsel or to fully understand the terms of the agreements. (Id.

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Bluebook (online)
Vandeven v. Wyndham Vacation Resorts, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/vandeven-v-wyndham-vacation-resorts-inc-tnmd-2021.