Unified Data Services, LLC v. FTC

39 F.4th 1200
Court of Appeals for the Ninth Circuit·Decided July 13, 2022·No. 20-16128·Published·Cited by 37 cases

Opinion

FOR PUBLICATION

UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT

UNIFIED DATA SERVICES, LLC; No. 20-16128 COMPLIANCE CONSULTANTS, LLC; AMERICAN TECHNOLOGY SERVICES, D.C. No. LLC; RICHARD ZEITLIN, 2:19-cv-00698- Plaintiffs-Appellants, JCM-VCF

v. OPINION FEDERAL TRADE COMMISSION, Defendant-Appellee.

Appeal from the United States District Court for the District of Nevada James C. Mahan, District Judge, Presiding

Argued and Submitted January 13, 2022 Pasadena, California

Filed July 13, 2022

Before: Richard R. Clifton and Milan D. Smith, Jr., Circuit Judges, and Stephen Joseph Murphy III, * District Judge.

* The Honorable Stephen Joseph Murphy III, United States District Judge for the Eastern District of Michigan, sitting by designation. 2 UNITED DATA SERVICES V. FTC

Opinion by Judge Clifton; Partial Concurrence and Partial Dissent by Judge Milan D. Smith, Jr.

SUMMARY **

Appellate Jurisdiction / Standing

The panel affirmed the district court’s dismissal for lack of subject matter jurisdiction of plaintiffs’ complaint against the Federal Trade Commission (“FTC”), based on plaintiffs’ failure to adequately plead Article III standing.

Plaintiffs, an individual and his telemarketing companies, sued the FTC over its alleged prohibition of most uses in telemarketing of soundboard technology.

The panel rejected the FTC’s contention that the district court’s order was not final and appealable. The panel held that there was appellate jurisdiction based on the principles set forth in WMX Technologies, Inc. v. Miller, 104 F.3d 1133 (9th Cir. 1997) (en banc), and subsequent precedents. The panel concluded that, based on the whole record – including the failure to grant leave to amend and the clerk’s immediate entry of final judgment – the district court’s dismissal was final.

The panel agreed with the district court that plaintiffs failed to plead facts establishing an injury in fact for

** This summary constitutes no part of the opinion of the court. It has been prepared by court staff for the convenience of the reader. UNITED DATA SERVICES V. FTC 3

purposes of standing under Article III of the Constitution. The panel held that the complaint provided virtually no information about plaintiffs’ use or concrete plans to use soundboard technology in a manner that contravened FTC regulations, nor did it offer any indication that the threat of FTC enforcement against them was credible or imminent.

Judge M. Smith concurred in part and dissented in part. He agreed with the majority that, as the complaint stood, plaintiffs lacked Article III standing to bring this pre- enforcement challenge because they did not allege that they have a concrete intention to engage in conduct that was prohibited by the FTC staff’s interpretation of the Telemarketing Sales Rule in its 2016 opinion letter. He disagreed with the majority because he would remand with instructions for the district court to grant plaintiffs leave to amend. The district court abused its discretion because it expressly acknowledged that “the defect in plaintiffs’ complaint may be cured by amendment,” but then nevertheless denied leave to amend without offering any justification.

COUNSEL

Thomas Kimble (argued) and Robert Bernhoft, Bernhoft Law Firm S.C., Austin, Texas; for Plaintiffs-Appellants.

Bradley Dax Grossman (argued), Attorney; Joel Marcus, Deputy General Counsel; James Reilly Dolan, Acting General Counsel; Federal Trade Commission, Washington, D.C.; Christopher Chou, Acting United States Attorney; Brian W. Irvin, Assistant United States Attorney; United States Attorney’s Office, Las Vegas, Nevada; for Defendant- Appellee. 4 UNITED DATA SERVICES V. FTC

OPINION

CLIFTON, Circuit Judge:

This appeal arises from the dismissal of a complaint against the Federal Trade Commission (“FTC”). Plaintiffs, an individual and his telemarketing companies, sued the FTC over its alleged prohibition of most uses in telemarketing of soundboard technology, a product described as allowing a live call center agent to simulate a natural conversation by dispatching prerecorded messages in response to comments by the person who was called.

This case first requires us to consider our appellate jurisdiction. The district court dismissed Plaintiffs’ complaint without prejudice for want of subject matter jurisdiction based on Plaintiffs’ lack of standing. The court recognized that amending the complaint might not be futile, but it did not grant leave to amend the complaint. The FTC contends that the district court’s order was not final and appealable. We disagree. We have appellate jurisdiction based on the principles set forth in WMX Technologies, Inc. v. Miller, 104 F.3d 1133 (9th Cir. 1997) (en banc), and subsequent precedents, because we conclude, based on the whole record, that the district court’s dismissal was final.

We next agree with the district court that Plaintiffs have failed to plead facts establishing an injury in fact for purposes of standing under Article III of the Constitution. The complaint provided virtually no information about Plaintiffs’ use or concrete plans to use soundboard technology in a manner that contravenes FTC regulations, nor did it offer any indication that the threat of FTC enforcement against them was credible or imminent. We thus affirm the district court’s dismissal for lack of subject matter jurisdiction. UNITED DATA SERVICES V. FTC 5

I. Background

The Telemarketing and Consumer Fraud and Abuse Prevention Act requires the FTC to “prescribe rules prohibiting deceptive telemarketing acts or practices and other abusive telemarketing acts or practices.” 15 U.S.C. § 6102(a)(1). Pursuant to that authority, the FTC promulgated the Telemarketing Sales Rule (hereinafter, “the Rule”). In 2008, the FTC amended the Rule to prohibit unsolicited robocalling in the form of “any outbound telephone call that delivers a prerecorded message,” by telemarketers without prior consent from the consumer. 16 C.F.R. § 310.4(b)(1)(v); see Telemarketing Sales Rule, 73 Fed. Reg. 51,164, 51,184–85 (Aug. 29, 2008). The Rule makes an exception for calls made to “induce a charitable contribution from a member of, or previous donor to, a non- profit charitable organization,” which may use prerecorded messages without prior consent subject to certain constraints, such as permitting the recipient to opt out in the future. 16 C.F.R. § 310.4(b)(1)(v)(B).

Plaintiffs, identified in the complaint as “Richard Zeitlin and his associated companies,” Unified Data Services, LLC, Compliance Consultants, LLC, and American Technology Services, LLC, sued the FTC over the application of this scheme to soundboard technology. According to the complaint, the allegations in which we take as true for purposes of this appeal, soundboard technology “works by allowing highly trained and skilled call center agents to interact and converse with consumers on a real-time basis using recorded sound files.” With soundboard, a call center agent, who remains active on the call and has the ability to intervene with his or her own voice if necessary, can “select[] and substitute[] appropriate audio clips . . . in such a way that the consumer experiences a natural conversation.” 6 UNITED DATA SERVICES V. FTC

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Unified Data Services, LLC v. FTC, 39 F.4th 1200 (9th Cir. 2022).

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