Town of Narrows v. Clear-View Cable TV. Inc.

315 S.E.2d 835, 227 Va. 272, 1984 Va. LEXIS 243
CourtSupreme Court of Virginia
DecidedApril 27, 1984
DocketRecord 811452
StatusPublished
Cited by17 cases

This text of 315 S.E.2d 835 (Town of Narrows v. Clear-View Cable TV. Inc.) is published on Counsel Stack Legal Research, covering Supreme Court of Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Town of Narrows v. Clear-View Cable TV. Inc., 315 S.E.2d 835, 227 Va. 272, 1984 Va. LEXIS 243 (Va. 1984).

Opinion

COMPTON, J.,

delivered the opinion of the Court.

This appeal stems from a municipality’s revocation of a franchise granted the operator of a community antenna television (CATV) system.

In 1976, appellant Town of Narrows, by appropriate ordinance, granted a 10-year franchise to appellee Clear-View Cable TV, *275 Inc., to operate a CATV system in the Town. Because of citizen complaints about the quality of service rendered by Clear-View, the TTown Council called a special meeting and held a public hearing in September of 1980 to consider terminating the franchise. Following the meeting, Council unanimously adopted an ordinance revoking the franchise “immediately.”

Because Clear-View failed to cease operations, the Town instituted the present proceeding four days after Council’s action by filing a petition for a writ of mandamus, as authorized by Code § 15.1-315. 1 The Town asked that a writ be issued compelling Clear-View to comply with the franchise agreement and to cease immediately the use of public places of the Town. On the same day, Clear-View filed a bill for injunction in the trial court seeking an order staying the effect of the revocation ordinance. Within a month, the court entered an order restraining the Town from terminating the franchise. Following ore tenus hearings in January and February of 1981, the trial court denied the request for mandamus. We awarded the Town an appeal from the June 1981 final order in the mandamus proceeding. 2

The 1976 franchise ordinance (hereinafter, the franchise), which renewed a prior franchise awarded Clear-View in 1968, allowed the company as “grantee” to use the streets and other public places of the Town for the company’s poles, wires, conduits, cables and fixtures to construct, install, operate, and maintain a CATV service in and along the streets, alleys, and other public places in the Town. The franchise also provided, in part:

*276 “Sec. 9. Operation and Maintenance of the System. Complaints.
(a) The grantee shah render efficient service, make repairs promptly, and interrupt service only for good cause and for the shortest time possible. Such interruptions, insofar as possible, shall be preceded by notice and shall occur during periods of minimum use of the system.
(b) The grantee shall maintain an office in Giles County, Virginia, which shall be open during all usual business hours, have a listed telephone, and be so operated that complaints and request for repairs or adjustments may be received at any time during usual business hours. During evening hours up to 11 PM and during weekends and holidays from 8AM to 11 PM that complaints may be received at an advertised telephone number.
“Sec. 15. Safety Requirements.
(d) The grantee shall maintain a force of one or more resident agents or employees at all times and shall have sufficient employees to provide safe, adequate, and prompt service for its facilities.
“Sec. 26. Forfeiture of Franchise.
(a) In addition to all other rights and powers pertaining to the Town by virtue of this Franchise or otherwise, the Town reserves the right to terminate and cancel this Franchise and all rights and privileges of the grantee hereunder in the event that the grantee:
(1) Violates any provision of this Franchise or any rule, order, or determination of the Town or Town Council made pursuant to this Franchise, except where such violation . . . is without fault or through excusable neglect;
(4) Attempts to evade any of the provisions of this Franchise or practices any fraud or deceit upon the Town;
(b) Such termination and cancellation shall be by ordinance duly adopted after thirty (30) days notice to the grantee and shall in no way affect any of the Town’s rights under this Franchise or any provision of law. In the event that such termination and cancellation depends upon a find *277 ing of fact, such finding of fact as made by the Town Council or its representative shall be conclusive. Provided, however, that before this Franchise may be terminated and cancelled under this Section, the grantee must be provided with an opportunity to be heard before the Town Council.”

During the period 1976-1980, according to minutes of Council meetings, numerous complaints about the operation and maintenance of the cable system were received by Council members and the Town Manager. These complaints were communicated to C. Harry Anglin, president of Clear-View and a resident of Martins-ville. The minutes also show that Anglin was invited to meet with Council to discuss the problems but did not always appear. The Town Manager reported to Council in February of 1977 “that all efforts to contact Mr. Anglin . . . have been exhausted as he will not answer correspondence, nor will he accept any telephone calls made to him.” The minutes further reflect that Anglin failed to provide an advertised telephone number for night and weekend service, made “unfilled promises” about improving repair service and picture quality, and failed to provide sufficient service personnel.

Finally, in August of 1980, Council decided to hold a special meeting pursuant to Section 26 of the franchise to consider passage of an ordinance “terminating and cancelling” the franchise. Notice for a September 15 hearing stated the grounds for the revocation to be that Clear-View had “violated provisions of said Franchise through fault and willfully” and had “attempted to evade provisions of the Franchise or [had] practiced fraud or deceit upon the Town.”

Anglin appeared without counsel at the public hearing, which was conducted by the Town Attorney. According to the transcript of the Council meeting, a number of Town residents voiced complaints about the performance of Clear-View. Anglin actively participated in the hearing by responding to many of the citizens’ complaints and to questions from members of Council. The subjects covered by the complaints included Clear-View’s failure to provide prompt repair service, to improve poor picture quality, to respond to requests for service, to provide an advertised telephone number for contact by subscribers with the company, and to fulfill promises for improved service. During the hearing, Anglin was *278 sarcastic, argumentative, and evasive when responding to legitimate questions.

At the conclusion of citizen participation, Anglin was afforded the opportunity to make additional comments to close the hearing. Following an executive session lasting 40 minutes, Council adopted the revocation ordinance, deciding Clear-View had violated the franchise. The ordinance provided, in part, that:

“Council . . . finds the following facts after public hearing:
(1) That Clear-View Cable TV, Inc.

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Bluebook (online)
315 S.E.2d 835, 227 Va. 272, 1984 Va. LEXIS 243, Counsel Stack Legal Research, https://law.counselstack.com/opinion/town-of-narrows-v-clear-view-cable-tv-inc-va-1984.