Tim O'Neill Chevrolet, Inc. v. Forristall

551 N.W.2d 611, 1996 Iowa Sup. LEXIS 379, 1996 WL 411868
CourtSupreme Court of Iowa
DecidedJuly 24, 1996
Docket95-636
StatusPublished
Cited by61 cases

This text of 551 N.W.2d 611 (Tim O'Neill Chevrolet, Inc. v. Forristall) is published on Counsel Stack Legal Research, covering Supreme Court of Iowa primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tim O'Neill Chevrolet, Inc. v. Forristall, 551 N.W.2d 611, 1996 Iowa Sup. LEXIS 379, 1996 WL 411868 (iowa 1996).

Opinion

LAVORATO, Justice.

A car dealer sued a customer for repairs to the customer’s car. The customer counterclaimed, seeking damages for the dealer’s alleged violations of Iowa’s consumer credit code. The alleged violations stemmed from the customer’s purchase of a new car. The customer also counterclaimed for damages because of the dealer’s alleged negligence in forwarding the new car registration to the county treasurer. The district court found against the dealer on its claim and for the customer on his counterclaim.

Finding no error, we affirm on the dealer’s appeal. We remand for a determination of appellate attorney fees for the customer.

I. Background Facts.

In late November 1993, Greg Forristall was involved in an automobile accident that damaged his 1991 Chevrolet Beretta. He had purchased the car from Tim O’Neill Chevrolet, Inc. (dealer). After conferring with the other party’s insurance company, State Farm Insurance, Forristall had the Beretta towed to the dealer for a damage estimate.

On December 4 Forristall went to the dealer to look at new cars. A salesperson told Forristall that he would receive a “good deal” because he had made two prior purchases from the dealer.

On December 6 Forristall stopped at the dealer to retrieve personal effects from his damaged Beretta. Jim Warner, the dealer’s new body shop manager, showed Forristall a parts order for seat rails. Forristall was surprised because he had not authorized this repair, nor did Warner give him a written repair estimate. Forristall testified that, at this meeting, he did ask Warner for a cost of repair estimate. Warner told him that “it was his first day of work [as body shop manager] and he did not know where it was.”

*613 After this meeting, Forristall became concerned that the Beretta could not be restored to its pre-accident condition. He again contacted State Farm. A State Farm adjuster suggested that if Forristall did not want to keep the Beretta, he should ask the dealer if he could trade in the Beretta “as is.”

Forristall called the dealer on December 7. He spoke with Mike O’Neill, the sales manager. (Mike O’Neill testified that he is no relation to Tim O’Neill, the dealer’s owner.) Mike O’Neill quoted Forristall $7995 as the purchase price for a new 1994 Beretta, with the 1991 Beretta as a trade-in. Forristall refused to accept this offer because it was still too high. Mike O’Neill made a second offer, reducing the price by several hundred dollars. This offer also included the 1991 Beretta as a trade-in.

Forristall told Mike O’Neill he would accept this offer if he could obtain more from State Farm in settlement. When Forristall checked with State Farm, the adjuster told him he would increase the settlement to meet Forristall’s needs. Forristall then called Mike O’Neill and accepted the deal.

On December 8 Forristall went to the dealer to finalize the agreement he and Mike O’Neill had reached on the phone. Mike O’Neill handled the negotiations and agreed to the terms of sale as the dealer’s agent. The parties ultimately executed a written motor vehicle purchase agreement on the new 1994 Beretta.

This agreement was part of approximately fourteen documents prepared by the dealer’s employees based upon the terms Forristall and Mike O’Neill had agreed to. One term of the purchase agreement listed the 1991 Beretta as a trade-in, with a $6600 credit for its value against the purchase price. None of the documents Forristall signed mentioned that he was required to pay the repairs of the Beretta he was trading in.

While the dealer’s employees were preparing the documentation, Forristall told them he was going to State Farm to pick up the settlement check. When Forristall returned, he signed the papers and took possession of the new car. During this time, the dealer’s employees never mentioned the settlement check.

On December 10 the dealer called Forri-stall and requested that Forristall’s wife come to the dealer and sign papers. She later did so. And when she did, no dealer employee asked her to pay for the repairs to the damaged Beretta.

On December 17 Forristall stopped by the dealer to have “after-market” products installed on the 1994 Beretta. At this time no dealer employee asked for, or demanded, payment from Forristall for the repairs to the 1991 Beretta. Nor did any dealer employee ever present Forristall with a bill for repairs to the 1991 Beretta.

Body shop manager Warner called Forri-stall on December 21 when the dealer completed repairs on the 1991 Beretta. He asked Forristall when he was going to pay the $4676.60 repair bill on this car. Forri-stall told Warner there must be some mistake because he had traded in the 1991 Beretta “as is” as part of the deal on the 1994 Beretta. Forristall refused to pay the dealer the $4676.60 settlement from State Farm for the dealer’s repairs to the 1991 Beretta.

The call from Warner was the first time dealer employees had ever told Forristall the repair bill was his responsibility. Forristall had never received an estimate nor a bill for the repairs before this call.

Forristall received three subsequent calls from dealer employees. The first call was from Warner. During their conversation, Warner accused Forristall of being dishonest. Warner threatened to publicly embarrass Forristall by serving him with suit papers at Iowa Western Community College, where Forristall served on the Board of Trustees. Within a short time, Forristall received a second call. This time it was sales manager Mike O’Neill, who called Forristall a deadbeat and a liar. The final call was from another dealer employee, who unsuccessfully attempted to convince Forristall he owed the dealer for the contested repair costs. Forristall told this employee he had traded the vehicle “as is” and was not going to pay for the repairs.

*614 The phone calls were not the final salvo in this skirmish. When the parties executed the December 8 purchase agreement, a dealer employee told Forristall he would receive title to his new car within twenty days. In fact, Forristall did not receive the title until approximately February 8, 1994. This was after (1) ForristalPs attorney began investigating the situation, and (2) the lending institution that held the paper on the new car deal intervened on ForristalPs behalf.

II. Background Proceedings.

The dealer filed a petition at law against Forristall, asking for $4676.60 in damages, costs and attorney fees, and any other relief the court felt was justified under the circumstances. Forristall answered, asserting a general denial. He also asserted an affirmative defense that the dealer had “failed to conduct itself in accordance with customs of industry and regulatory standards relating thereto.”

In addition, Forristall asserted a counterclaim with several counts. At the start of the bench trial, Forristall dismissed all of the counts except for those alleging violations of Iowa Code chapter 537, the Iowa Consumer Credit Code, and a negligence claim under Iowa Code section 321.25.

In its ruling, the district court dismissed the dealer’s claim.

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Bluebook (online)
551 N.W.2d 611, 1996 Iowa Sup. LEXIS 379, 1996 WL 411868, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tim-oneill-chevrolet-inc-v-forristall-iowa-1996.