Swafford v. Int'l Bus. Machs. Corp.

383 F. Supp. 3d 916
CourtDistrict Court, N.D. California
DecidedApril 17, 2019
DocketCase No. 18-CV-04916-LHK
StatusPublished
Cited by10 cases

This text of 383 F. Supp. 3d 916 (Swafford v. Int'l Bus. Machs. Corp.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Swafford v. Int'l Bus. Machs. Corp., 383 F. Supp. 3d 916 (N.D. Cal. 2019).

Opinion

LUCY H. KOH, United States District Judge

Plaintiff David Swafford ("Swafford") brings the instant lawsuit against Defendant International Business Machines Corporation ("IBM"). Before the Court is IBM's motion to dismiss the amended complaint. Having considered the parties' briefs, the relevant law, and the record in this case, the Court GRANTS in part with prejudice, GRANTS in part without prejudice, and DENIES in part IBM's motion to dismiss the amended complaint.

I. BACKGROUND

A. Factual Background

Swafford is a resident of Santa Clara County, California and a software sales representative at IBM since 2009. Amend. Compl. ¶¶ 6, 12. IBM is a New York corporation with its principal place of business in the state of New York. Id. ¶ 7. Swafford's compensation as an IBM sales representative consisted of a salary plus commissions. Id. ¶ 15. This case concerns Swafford's commission payments (also referred to as "incentive payments") and IBM's commission plan and policies.

1. Facts and Allegations Related to IBM's Commission Payments

Swafford had a written commission plan known as the Incentive Plan Letter ("IPL") for the second half of 2016 that covered the sales period from July 1, 2016 through December 31, 2016. Id. ¶ 17; see also Mot., Ex. 1 ("IPL").1 The IPL provided that Swafford's sales quota for the second half of 2016 was $ 512,600. IPL at 2. The IPL also provided information about Swafford's commissions.

First, the IPL provided that, without an IPL in place, an employee is "not eligible *922to receive any related incentive payments." Id. The IPL defined the "Plan" as the incentive plan information contained in the IPL and at IBM's Worldwide Incentives Workplace website. Id.

Second, the IPL provided that IBM had the right to make changes to incentive payment rates or quotas. Id. at 3. The IPL stated:

Right to Modify or Cancel: The Plan does not constitute an express or implied contract or a promise by IBM to make any distributions under it. IBM reserves the right to adjust the Plan terms, including, but not limited to, changes to sales performance objectives (including management-assessment objectives), changes to assigned customers, territories, or account opportunities, or changes to applicable incentive payment rates or quotas, target incentives or similar earnings opportunities, or to modify or cancel the Plan, for any individual or group of individuals, at any time during the Plan period up until any related payments have been earned under the Plan terms. Managers below the highest levels of management do not know whether IBM will or will not change or adopt any particular compensation plan; they do not have the ability to change the Plan terms for any employee; nor are they in a position to advise any employee on, or speculate about, future plans. Employees should make no assumptions about the impact potential Plan changes may have on their personal situations unless and until any such changes are formally announced by IBM.

Id.

Third, the IPL provided that IBM could change incentive payment calculations resulting from errors. Id. The IPL stated:

Adjustments for Errors: IBM reserves the right to review and, in its sole discretion, adjust or require repayment of incorrect incentive payments resulting from incomplete incentives processes or other errors in the measurement of achievement or the calculation of payments, including errors in the creation or communication of sales objectives. Depending on when an error is identified, corrections may be made before or after the last day of the full-Plan period, and before or after the affected payment has been released.

The IPL also provided that IBM may review significant transactions:

Significant Transactions: IBM reserves the right to review and, in its sole discretion, adjust incentive achievement and/or related payments associated with a transaction which (1) is disproportionate when compared with the territory opportunity anticipated during account planning and used for the setting of any sales objectives; or for which (2) the incentive payments are disproportionate when compared with your performance contribution towards the transaction.

Id. at 4.

Finally, the IPL also explained how incentive payments are earned under the Plan:

Full-Plan Earnings: Regardless of your start date, your incentive payments are earned under the Plan terms, and are no longer considered Plan-to-Date advance payments, only after the measurement of complete business results following the end of the full-Plan period or (if applicable) after the measurement of complete business results after the date you left the Incentive Plan early. Incentive payments will be considered earned only if you have met all payment requirements, including: (1) you have complied with the Incentive Plan, the Business Conduct Guidelines and all other applicable IBM employment policies *923and practices; (2) you have not engaged in any fraud, misrepresentation or other inappropriate conduct relating to any of your business transactions or incentives; (3) and the customer has paid the billing for the sales or services transaction related to your incentive achievement.

Despite the IPL, during Swafford's time at IBM, IBM repeatedly made representations that Swafford's commissions would be uncapped. Amend. Compl. ¶¶ 15-16. For instance, Swafford regularly received from IBM PowerPoint presentations with over 200 slides, which IBM called "Educational Materials," that described the terms of the commission plans. Id. ¶ 16. Each year, the Educational Materials stated repeatedly that "commissions are uncapped." Id. "Nowhere in the Educational Materials is there anything even suggesting that the sales commissions may be capped in some instances or that IBM reserves the right to cancel or modify whether and to what extent commissions may be capped." Id.

During the second half of 2016, Swafford received and reviewed a PowerPoint titled "Our Purpose, Values & Practices" relating to "Your 2016 Incentive Plan." Id. ¶¶ 17-20. Page 13 of the PowerPoint specifically stated that "[e]arnings opportunity remains uncapped," and that the presentation mentions no less than six times in its 18 pages that "payments" and/or "earnings opportunit[ies]" are "uncapped." Id. ¶ 20. These representations were repeated in sales meetings and by IBM managers. Id. ¶ 21. These representations are "also in line with IBM's written guidance to its managers," which provides:

Conditions that may lead to an adjustment include the need to correct errors or the need to balance with employee's contribution to the success of a large sales transaction (which criteria must be clearly provided to Commissions team). Adjustments must not be done only as a ceiling or cap on the total earnings allowable to employees.

Id. ¶ 22.

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383 F. Supp. 3d 916, Counsel Stack Legal Research, https://law.counselstack.com/opinion/swafford-v-intl-bus-machs-corp-cand-2019.