Beard v. International Business Machines Corporation

CourtDistrict Court, N.D. California
DecidedApril 9, 2020
Docket3:18-cv-06783
StatusUnknown

This text of Beard v. International Business Machines Corporation (Beard v. International Business Machines Corporation) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Beard v. International Business Machines Corporation, (N.D. Cal. 2020).

Opinion

1 2 3 4 5 6 UNITED STATES DISTRICT COURT 7 NORTHERN DISTRICT OF CALIFORNIA 8

10 JEROME BEARD, 11 Plaintiff, No. C 18-06783 WHA

12 v.

13 INTERNATIONAL BUSINESS GRANTING IN PART AND DENYING MACHINES CORPORATION, IN PART DEFENDANT'S MOTION 14 FOR SUMMARY JUDGMENT Defendant. 15

16 17 INTRODUCTION 18 In this employment action arising out of a dispute over commission payments, defendant 19 moves for summary judgment. For the reasons stated herein, defendant’s motion is GRANTED 20 IN PART AND DENIED IN PART. 21 STATEMENT 22 This employment case is a dispute over commissions, not over termination or failure to 23 promote. Plaintiff Jerome Beard is an African-American who began working as a software 24 sales representative for defendant International Business Machines Corp. in 1983. Throughout 25 his career with IBM, Beard has received numerous accolades for his work, including “The Best 26 of IBM.” Starting in 2008, Beard started selling IBM software through a contract vehicle 27 called Embedded Solutions Agreements (“ESA”) which enabled a buyer to embed the software 1 into its own products. In his role as a ESA sales representative, Beard received a base salary 2 plus commissions (Beard Dep. 26–29, 31; Exh. 101). 3 For the second half of 2017, Beard had a written commission plan known as the Incentive 4 Plan Letter (“IPL”) which covered the sales period between July 1, 2017 and December 31, 5 2017. The IPL set Beard’s target sales quota for the second half of 2017 at $934,746. The IPL 6 also provided information about his commissions (Beard Dep. 41–42, Exh. 6). 7 The IPL provided that an employee would not be eligible to receive incentive payments 8 without an IPL in place and, that “[b]y accepting this Incentive Plan Letter you acknowledge 9 that you have read and understood the terms of the Plan” (Dkt. No. 78-1, Exh. 6). 10 The IPL also contained several other disclosures which Beard read when he received his 11 IPL in July 2017. Those relevant to the instant action are provided below (ibid.) (emphasis 12 added): Right to Modify or Cancel: The Plan does not constitute an 13 express or implied contract or a promise by IBM to make any distributions under it. IBM reserves the right to adjust the Plan 14 terms, including, but not limited to, changes to sales performance objectives, assigned territories or account opportunities, applicable 15 incentive payment rates or similar earnings opportunities, or to modify or cancel the Plan, for any individual or group of 16 individuals, including withdrawing your accepted Incentive Plan Letter if your incentive eligibility status changes. 17 * * * 18 Review of a Specific Transaction: if a specific customer transaction had a disproportionate effect on an incentive payment 19 when compared with the opportunity anticipated during account 20 planning and used for the setting of sales objectives, or is disproportionate compared with your performance contribution 21 towards the transaction, IBM reserves the right to review and, in its sole discretion, adjust the incentive achievement and/or related 22 payments. 23 Additionally, the IPL contained a link to IBM’s Worldwide Incentives Workplace. The 24 IPL stated that the “Incentive Plan information contained at this website is referred to here in 25 your [IPL] as the ‘Plan’” (ibid.). That link contained various materials, significant among 26 them: a PowerPoint presentation titled “Your 2017 Incentive Plan, individual quota plan 27 (IQP)” which described the terms of Beard’s commission plan. The presentation stated that it 1 information you will need to understand your 2017 plan.” Indeed, the PowerPoint contained 2 specific information about Beard’s commissions such as pay accelerators and a minimum 3 performance threshold which were not included in the IPL (Dkt. No. 78-1, Exh. 5). 4 Despite the IPL disclaimers, IBM made repeated representations in its PowerPoint 5 presentations that Beard’s commissions would be “uncapped.” Specifically, the PowerPoint 6 presentation stated that “[s]eller earnings for these plans are uncapped and the plan is based on 7 achievement results rather than on assessment of employee contribution.” In all, various slides 8 in the PowerPoint made representations that “payments” and/or “earning opportunit[ities]” 9 were “uncapped” (id. at 11, 14). The PowerPoint did not make any references to any of the 10 disclaimers in the IPL. 11 In order to incentivize sales representative to sell as much as they can, IBM did not cap 12 commissions (Suh Dep. 116–117). Beard testified that he read the uncapped statement in the 13 PowerPoint and understood it to mean that IBM would not place an artificial limit on what he 14 could earn. Indeed, IBM had never before reduced Beard’s commissions prior to the events 15 that precipitated this action (Beard Dep. 31–32, 80, 84, 107–108). 16 This action arises out of two large deals Beard helped IBM close with HCL America Inc. 17 in the second half of 2017; one in the third quarter (“3Q HCL deal”) and another in the fourth 18 quarter (“4Q HCL deal”). IBM reduced Beard’s commission on both deals. During both 19 deals, Greg Mount, Scott Kingston, and Dave Mitchel were Beard’s first, second, and third-line 20 managers, respectively (id. at 32–33). 21 1. 3Q HCL DEAL 22 In 2017, IBM decided to sell some of its intellectual property. Accordingly, it sent notice 23 to some potential buyers, including HCL America Inc., inviting bids. Sometime after that, Inhi 24 Suh, General Manager of IBM’s Watson Working and Collaboration, pitched an IP Partnership 25 (“IPP”) deal to HCL for the sale of IBM intellectual property within her and Brian Mulada’s 26 portfolios. Mulada was the VP, CFO, and COO of IBM’s Cognitive Solutions Group. During 27 that meeting, Suh suggested adding an ESA component to the deal. The next day, HCL 1 decided it wanted to close the part IPP and part ESA deal that Suh had proposed, so she 2 quickly assembled a team to go close the deal in Boston (Suh. Dep. 62–63, 65–68). 3 Thereafter, Beard became involved in the deal and flew to Boston to help negotiate and 4 structure the ESA portion of the deal. Given that the deal remained confidential, Beard had to 5 sign a non-disclosure-agreement. Beard worked near 24-hour days for two weeks to close the 6 deal, which he did on September 30, 2017, for approximately $100 million — $80 million for 7 the IPP portion and $20 million for the ESA portion of the deal (Mulada Dep. 121, 166–167; 8 Dkt. No. 81-2, Exh. 37). 9 The ESA part of the 3Q HCL deal generated $12.6 million in commissionable revenue. 10 This meant that Beard had dramatically exceeded his $934,746 sales quota for the second half 11 of 2017. Applying the relevant pay accelerator from the PowerPoint, Beard’s October 12 commission statement showed that his commission on the deal amounted to $1,464,417. 13 Because Beard’s achievement on the 3Q HCL deal exceeded his sales quota, however, it 14 triggered a standard out-of-range review process (Dkt. No. 81-7, Exh. 17; Johnson Dep. 137). 15 As part of the standard review process, IBM’s incentives team emailed Beard’s line 16 managers for approval of his achievement on the 3Q HCL deal. By October 19, 2017, all three 17 of Beard’s line managers had signed off on the full amount. At that point, Maria Lipner, VP of 18 defendant’s Global Sales Incentives, testified that the standard review process had completed 19 and that but for Mulada’s intervention, Beard would have received the full commission amount 20 of approximately $1.46 million (Lipner Dep. at 163). Instead, on October 20, Karla Johnson, 21 Director of North America and Latin America Sales Commissions, informed Beard that the 3Q 22 HCL deal had become subject to an additional review and that his commission would be held 23 pending its completion.

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