Beard v. International Business Machines Corporation

District Court, N.D. California·Decided April 9, 2020·No. 3:18-cv-06783·Unknown

Opinion

NORTHERN DISTRICT OF CALIFORNIA

Plaintiff, No. C 18-06783 WHA

v.

INTERNATIONAL BUSINESS GRANTING IN PART AND DENYING MACHINES CORPORATION, IN PART DEFENDANT'S MOTION FOR SUMMARY JUDGMENT Defendant.

In this employment action arising out of a dispute over commission payments, defendant moves for summary judgment. For the reasons stated herein, defendant’s motion is GRANTED This employment case is a dispute over commissions, not over termination or failure to promote. Plaintiff Jerome Beard is an African-American who began working as a software sales representative for defendant International Business Machines Corp. in 1983. Throughout his career with IBM, Beard has received numerous accolades for his work, including “The Best of IBM.” Starting in 2008, Beard started selling IBM software through a contract vehicle called Embedded Solutions Agreements (“ESA”) which enabled a buyer to embed the software into its own products. In his role as a ESA sales representative, Beard received a base salary plus commissions (Beard Dep. 26–29, 31; Exh. 101). For the second half of 2017, Beard had a written commission plan known as the Incentive Plan Letter (“IPL”) which covered the sales period between July 1, 2017 and December 31, 2017. The IPL set Beard’s target sales quota for the second half of 2017 at $934,746. The IPL also provided information about his commissions (Beard Dep. 41–42, Exh. 6). The IPL provided that an employee would not be eligible to receive incentive payments without an IPL in place and, that “[b]y accepting this Incentive Plan Letter you acknowledge that you have read and understood the terms of the Plan” (Dkt. No. 78-1, Exh. 6). The IPL also contained several other disclosures which Beard read when he received his IPL in July 2017. Those relevant to the instant action are provided below (ibid.) (emphasis added): Right to Modify or Cancel: The Plan does not constitute an express or implied contract or a promise by IBM to make any distributions under it. IBM reserves the right to adjust the Plan terms, including, but not limited to, changes to sales performance objectives, assigned territories or account opportunities, applicable incentive payment rates or similar earnings opportunities, or to modify or cancel the Plan, for any individual or group of individuals, including withdrawing your accepted Incentive Plan Letter if your incentive eligibility status changes. * * * Review of a Specific Transaction: if a specific customer transaction had a disproportionate effect on an incentive payment when compared with the opportunity anticipated during account planning and used for the setting of sales objectives, or is disproportionate compared with your performance contribution towards the transaction, IBM reserves the right to review and, in its sole discretion, adjust the incentive achievement and/or related payments. Additionally, the IPL contained a link to IBM’s Worldwide Incentives Workplace. The IPL stated that the “Incentive Plan information contained at this website is referred to here in your [IPL] as the ‘Plan’” (ibid.). That link contained various materials, significant among them: a PowerPoint presentation titled “Your 2017 Incentive Plan, individual quota plan (IQP)” which described the terms of Beard’s commission plan. The presentation stated that it information you will need to understand your 2017 plan.” Indeed, the PowerPoint contained specific information about Beard’s commissions such as pay accelerators and a minimum performance threshold which were not included in the IPL (Dkt. No. 78-1, Exh. 5). Despite the IPL disclaimers, IBM made repeated representations in its PowerPoint presentations that Beard’s commissions would be “uncapped.” Specifically, the PowerPoint presentation stated that “[s]eller earnings for these plans are uncapped and the plan is based on achievement results rather than on assessment of employee contribution.” In all, various slides in the PowerPoint made representations that “payments” and/or “earning opportunit[ities]” were “uncapped” (id. at 11, 14). The PowerPoint did not make any references to any of the disclaimers in the IPL. In order to incentivize sales representative to sell as much as they can, IBM did not cap commissions (Suh Dep. 116–117). Beard testified that he read the uncapped statement in the PowerPoint and understood it to mean that IBM would not place an artificial limit on what he could earn. Indeed, IBM had never before reduced Beard’s commissions prior to the events that precipitated this action (Beard Dep. 31–32, 80, 84, 107–108). This action arises out of two large deals Beard helped IBM close with HCL America Inc. in the second half of 2017; one in the third quarter (“3Q HCL deal”) and another in the fourth quarter (“4Q HCL deal”). IBM reduced Beard’s commission on both deals. During both deals, Greg Mount, Scott Kingston, and Dave Mitchel were Beard’s first, second, and third-line managers, respectively (id. at 32–33). 1. 3Q HCL DEAL In 2017, IBM decided to sell some of its intellectual property. Accordingly, it sent notice to some potential buyers, including HCL America Inc., inviting bids. Sometime after that, Inhi Suh, General Manager of IBM’s Watson Working and Collaboration, pitched an IP Partnership (“IPP”) deal to HCL for the sale of IBM intellectual property within her and Brian Mulada’s portfolios. Mulada was the VP, CFO, and COO of IBM’s Cognitive Solutions Group. During that meeting, Suh suggested adding an ESA component to the deal. The next day, HCL decided it wanted to close the part IPP and part ESA deal that Suh had proposed, so she quickly assembled a team to go close the deal in Boston (Suh. Dep. 62–63, 65–68). Thereafter, Beard became involved in the deal and flew to Boston to help negotiate and structure the ESA portion of the deal. Given that the deal remained confidential, Beard had to sign a non-disclosure-agreement. Beard worked near 24-hour days for two weeks to close the deal, which he did on September 30, 2017, for approximately $100 million — $80 million for the IPP portion and $20 million for the ESA portion of the deal (Mulada Dep. 121, 166–167; Dkt. No. 81-2, Exh. 37). The ESA part of the 3Q HCL deal generated $12.6 million in commissionable revenue. This meant that Beard had dramatically exceeded his $934,746 sales quota for the second half of 2017. Applying the relevant pay accelerator from the PowerPoint, Beard’s October commission statement showed that his commission on the deal amounted to $1,464,417. Because Beard’s achievement on the 3Q HCL deal exceeded his sales quota, however, it triggered a standard out-of-range review process (Dkt. No. 81-7, Exh. 17; Johnson Dep. 137). As part of the standard review process, IBM’s incentives team emailed Beard’s line managers for approval of his achievement on the 3Q HCL deal. By October 19, 2017, all three of Beard’s line managers had signed off on the full amount. At that point, Maria Lipner, VP of defendant’s Global Sales Incentives, testified that the standard review process had completed and that but for Mulada’s intervention, Beard would have received the full commission amount of approximately $1.46 million (Lipner Dep. at 163). Instead, on October 20, Karla Johnson, Director of North America and Latin America Sales Commissions, informed Beard that the 3Q HCL deal had become subject to an additional review and that his commission would be held pending its completion. Ultimately, IBM reduced the commissionable revenue to Beard from $12.6 million to two million dollars, which had the effect of reducing Beard’s commission from $1,464,417 to $232,458. IBM explains that it reduced Beard’s commission because this deal seemed “unique” as both a large deal — part IPP and part ESA — and as one constructed by IBM the “review of a specific transaction” disclaimer in the IPL, which it says gave it the right to adjust Beard’s commissions on specific deals and base it on his cont

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