Susan Keith v. HarbourVest Partners LLC, Nanci Palladino, Sean Chau, and Jeni Digiovanni

CourtDistrict Court, D. Massachusetts
DecidedMarch 30, 2026
Docket1:25-cv-11384
StatusUnknown

This text of Susan Keith v. HarbourVest Partners LLC, Nanci Palladino, Sean Chau, and Jeni Digiovanni (Susan Keith v. HarbourVest Partners LLC, Nanci Palladino, Sean Chau, and Jeni Digiovanni) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Susan Keith v. HarbourVest Partners LLC, Nanci Palladino, Sean Chau, and Jeni Digiovanni, (D. Mass. 2026).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

) SUSAN KEITH, ) ) Plaintiff, ) ) v. ) ) No. 1:25-cv-11384-JEK HARBOURVEST PARTNERS LLC, ) NANCI PALLADINO, SEAN CHAU, ) and JENI DIGIOVANNI, ) ) Defendants. ) )

MEMORANDUM AND ORDER ON DEFENDANTS’ MOTIONS TO DISMISS

KOBICK, J. Pro se plaintiff Susan Keith interviewed for, and was rejected from, a job with defendant HarbourVest Partners LLC. She claims that during the interview process, defendant Sean Chau, an employee of HarbourVest, subjected her to discriminatory questioning and a hostile interview environment based on her age and family status. She further alleges that, after rejecting her because of her age, HarbourVest, Chau, and two other defendants coordinated to conceal their illegal discrimination. Keith asserts federal and state law claims of discrimination and aiding and abetting of discrimination. The defendants move to dismiss for failure to state a claim. For the reasons that follow, the defendants’ motions will be granted. Keith fails to plausibly allege age discrimination under the Age Discrimination in Employment Act, and the Court will decline to exercise supplemental jurisdiction over her state law claims. The Court will also deny Keith’s motion for leave to file a second amended complaint, as her proposed pleading contains no new factual allegations that could cure the deficiencies in her operative pleading. BACKGROUND The following facts, which are assumed true on a motion to dismiss, are drawn from the amended complaint and documents fairly incorporated by reference. See Bazinet v. Beth Israel Lahey Health, Inc., 113 F.4th 9, 15 (1st Cir. 2024).

Plaintiff Susan Keith is a U.S. citizen over forty years old. ECF 5, ¶ 114. In January 2024, she completed the processes to join the “Returners Program” at FDM Group, a global IT consulting firm specializing in recruiting, training, and placing technology professionals in open roles with corporate clients. Id. ¶¶ 32, 106-07. FDM’s Returners Program is designed to help experienced professionals with career gaps reenter the workforce by providing them with structured training, mentorship, and a two-year consultant role at a corporation. Id. ¶¶ 109, 111. Program participants who are placed with corporations make a two-year commitment and are charged a “training penalty fee” if they are unable to fulfill the commitment. Id. ¶ 109. Keith was slated to join the “Mainframe Returner Program,” which targeted former programmers in response to critical industry needs. Id. ¶¶ 107, 110. Her cohort, however, was

“placed on hold.” Id. ¶¶ 107, 119. Nonetheless, FDM obtained permission from Keith and other participants of the stalled program to share their profiles with current clients that might benefit from their skills. Id. ¶ 32. One of those clients was defendant HarbourVest Partners LLC, a private equity investment firm. Id. ¶¶ 105-06. As part of this profile-sharing “arrangement” with FDM, Mainframe Returners like Keith expected to “receive critical training support and upskilling as needed.” Id. ¶ 33. On April 4, 2024, Jake Kurtz, FDM’s Account Manager for its relationship with HarbourVest, called Keith to inform her that he had submitted her profile to HarbourVest for a junior role as a “Business Analyst.” Id. ¶¶ 108, 119, 129. HarbourVest intended to replace its existing FDM-placed Business Analyst with someone “more comfortable interacting with challenging clients,” and they wanted to interview her. Id. ¶ 129. Keith’s profile, which HarbourVest received, was “appropriately focused on her technical industry experience,” and it clearly listed the gap in her career. Id. ¶¶ 6, 189.1 Kurtz assured Keith she would have to complete

only one interview. Id. ¶¶ 44, 64, 129, 131. On April 10, 2024, Keith interviewed with Zachary Bloom, the hiring manager at HarbourVest, for the Business Analyst position. Id. ¶¶ 120, 130, 150. During the interview, Bloom “expressed enthusiasm” on behalf of HarbourVest about Keith’s qualifications and stakeholder engagement skills. Id. ¶¶ 130, 151; see id. ¶¶ 194-95. When Keith’s career gap came up, Bloom stated that it posed no concerns because “nothing has changed in twenty years” regarding the role’s core requirements. Id. ¶¶ 153, 211, 234. After Keith indicated that she had been in a similar Business Analyst role decades ago, Bloom responded “you know they can’t discriminate.” Id. ¶ 152. When Keith said she was willing to “be upskilled” for the role, Bloom assured her that he “was not concerned with any skills that needed refreshing” and explained that HarbourVest would

prefer to provide its own approved training, should it become necessary. Id. ¶¶ 186, 194, 196, 201. Bloom then told Keith she was “overqualified” for “this entry-level role” and “expressed elation about onboarding” her. Id. ¶ 185. Bloom concluded the interview by “initiat[ing] onboarding logistics” and “mention[ing] that he wanted [Keith] to meet someone from the team that was also in the same role.” Id. ¶¶ 120, 160.

1 The amended complaint contains extensive allegations about Keith’s additional professional and charitable experiences that were not featured in the profile provided to HarbourVest. See, e.g., ECF 5, ¶¶ 7-21, 26, 30. Keith does not allege that HarbourVest had any knowledge of these additional qualifications. Later on April 10, Kurtz contacted Keith “with unusual urgency through multiple calls.” Id. ¶ 131. When they connected, Kurtz informed Keith that she would need to complete another interview with HarbourVest. Id. The next day, April 11, Keith met in person with defendant Sean Chau, a “junior” employee at HarbourVest and a 2020 graduate of Northeastern University. Id.

¶¶ 132, 163, 218. At the meeting, Chau positioned himself as having significant decision-making authority in part by asserting that he “‘no longer reports to [Bloom].’” Id. ¶ 163. Throughout the meeting, Chau engaged in constant, excessive typing to the point that he apologized for his lack of eye contact with Keith. Id. ¶¶ 123, 172. Chau focused his questions on Keith’s family status, “parental responsibilities,” and “personal circumstances” rather than her job qualifications. Id. ¶¶ 132, 168-69, 192, 210. He asked no questions about her technical capabilities. Id. ¶¶ 89, 192, 323. In Keith’s view, he “trivializ[ed] her continuous learning by asking about her ‘favorite class’ on MIT OpenCourseWare” and “questioning [her] PMI certification.” Id. ¶ 171. He otherwise diverted the meeting into “personal matters and family responsibilities in a way,” Keith asserts, that did “not appl[y] to younger

candidates.” Id. ¶¶ 166, 211. Chau was particularly focused on the fact that Keith had a child in college. Id. ¶ 168. He “scrutiniz[ed] her ability to balance work and family” by “repeatedly stating that travel to visit her child at university would ‘be a problem’ and questioning the impact of [her] child’s future graduate school plans,” even though the role was advertised as hybrid. Id. ¶¶ 169- 170, 286. He also “contrast[ed] his own youth and local ties with [Keith’s] established family obligations.” Id. ¶ 248. In so doing, he attempted “to discourage [her] from the role by asserting that her family status commitment would pose a problem.” Id. ¶ 121. At the conclusion of the interview, Chau invited Keith to follow up with questions. Id. ¶¶ 174, 215. On April 12, Keith sent Chau a “comprehensive and professional follow-up email,” to which Chau never responded. Id. ¶¶ 175, 177. On April 17, 2024, Kurtz sent Keith a text message indicating that HarbourVest would not be hiring her. It stated:

[Bloom] was [out of the office] but got back to me today and passed on your profile. His team fears the gap in the resume and being able to get up to speed quickly. I will definitely keep you in mind for future roles with HarbourVest.

Id. ¶ 179.

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Susan Keith v. HarbourVest Partners LLC, Nanci Palladino, Sean Chau, and Jeni Digiovanni, Counsel Stack Legal Research, https://law.counselstack.com/opinion/susan-keith-v-harbourvest-partners-llc-nanci-palladino-sean-chau-and-mad-2026.