Sunset Spas of Arizona LLC v. Chase Bank USA NA

CourtDistrict Court, D. Arizona
DecidedMay 21, 2026
Docket2:25-cv-01822
StatusUnknown

This text of Sunset Spas of Arizona LLC v. Chase Bank USA NA (Sunset Spas of Arizona LLC v. Chase Bank USA NA) is published on Counsel Stack Legal Research, covering District Court, D. Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sunset Spas of Arizona LLC v. Chase Bank USA NA, (D. Ariz. 2026).

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Sunset Spas of Arizona LLC, No. CV-25-01822-PHX-GMS

10 Plaintiff, ORDER

11 v.

12 Chase Bank USA NA,

13 Defendant. 14 15 Pending before the Court is Defendant JPMorgan Chase Bank, N.A.’s (“Chase”) 16 Motion to Dismiss Plaintiff Sunset Spas of Arizona LLC’s Complaint (Doc. 11). Though 17 the Motion to Dismiss was initially responsive to Plaintiff’s Complaint, Plaintiff has since 18 filed a First Amended Complaint (Doc. 21). The Court asked the parties to provide 19 supplemental briefing on the pending Motion to Dismiss with the First Amended 20 Complaint as the operative complaint. (Doc. 18 at 1-3). For the reasons discussed below, 21 Chase’s Motion is granted, and Plaintiff is granted leave to amend pursuant to this order. 22 BACKGROUND1 23 Plaintiff is an Arizona limited liability company, which sells “spas, hot tubs[,] and 24 other aquatic recreation equipment” in Arizona and Nevada. (Doc. 21 at 1-2). Plaintiff is 25 a customer of Chase—a nationally chartered bank incorporated in Delaware with its 26 principal place of business in New York. (Id. at 1-2).

27 1 This summary of the underlying facts accepts as true any non-conclusory factual allegations made by Plaintiff in its First Amended Complaint, with all inferences construed 28 in the light most favorable to Plaintiff. Manzarek v. St. Paul Fire & Marine Ins. Co., 519 F.3d 1025, 1031 (9th Cir. 2008). 1 At issue here are charges made between July 2023 and December 2023 on Plaintiff’s 2 Chase credit card. (Id. at 2-3). The charges were to a “business or entity purporting to be 3 ‘Morgan’s Trucking,’” and totaled $68,850.00 (the “Unauthorized Charges”). (Id. at 3). 4 Morgan’s Trucking is “a legitimate business entity known to” Plaintiff, but the charges 5 were not paid to that entity. (Id. at 2-3). Rather, Plaintiff “believes the charges are the 6 result of some unknown entity ‘spoofing’ or otherwise impersonating the legitimate” entity. 7 (Id. at 3). 8 When Plaintiff became aware of these charges in December 2023, it notified Chase 9 and “requested reversal . . . and a refund of the total amount of the Unauthorized Charges.” 10 (Id.). After conducting an investigation—which Plaintiff alleges was “cursory, incomplete, 11 and negligent”—Chase refused to reverse or refund the Authorized Charges. (Id. at 3-4). 12 Plaintiff further alleges that this refusal was made “without any legitimate reason or just 13 cause.” (Id.). 14 Under the contract governing Plaintiff’s relationship to Chase as a Chase credit card 15 holder (the “Cardholder Agreement”),2 Chase agrees to “investigate” mistakes on 16 Cardholder’s statements “within 60 days after the suspected error appears on [the 17 Cardholder’s] billing statement.” (Doc. 17-1 at 11). After investigating, Chase will 18 “contact [the Cardholder] with [its] findings.” (Id.). Similarly, if a Cardholder is 19 “dissatisfied” with a purchase and has “attempt[ed] to resolve the problem with the 20 merchant,” the Cardholder can report it to Chase, which will then “research the problem 21 and contact [the Cardholder] with [its] findings.” (Id.). 22 Plaintiff filed its Complaint on May 27, 2025 (Doc. 1) and filed its First Amended 23 Complaint on April 2, 2026 (Doc. 21). In the First Amended Complaint, Plaintiff makes

24 2Though considering evidence outside the pleadings generally requires the Court to “convert the 12(b)(6) motion into a Rule 56 motion for summary judgment,” the Court can 25 “consider certain materials—documents attached to the complaint, documents incorporated by reference . . . —without converting” the motion. United States v. Ritchie, 26 342 F.3d 903, 907-08 (9th Cir. 2003). The Cardholder Agreement underlies the relationship between the parties and the Unauthorized Charges. Because Plaintiff’s claims 27 necessarily rely on the Cardholder Agreement, the fact that Plaintiff does not mention the Cardholder Agreement in the First Amended Complaint does not prevent consideration of 28 the document. Parrino v. FHP, Inc., 146 F.3d 699, 706 (9th Cir. 1998), superseded on other grounds by 28 U.S.C. § 1453. 1 five claims against Chase, four of which were included in the Complaint. (Compare Doc. 2 1, with Doc. 21). In Count I, Plaintiff alleges that Chase is liable for violating the Truth in 3 Lending Act (“TILA”) because it refused to refund the Unauthorized Charges. (Doc. 21 at 4 4-5). In Count II, Plaintiff alleges that Chase has violated § 204 of Article 4A of the 5 Uniform Commercial Code (“UCC”). (Id. at 5-6). In Count III, Plaintiff alleges that Chase 6 was negligent in its internal investigation of the Unauthorized Charges. (Id. at 6-7). In 7 Count IV, Plaintiff alleges that Chase converted Plaintiff’s funds—i.e., its “revolving line 8 of credit”—by refusing to reverse and refund the Unauthorized Charges. (Id. at 7-8). 9 Finally, in Count V, Plaintiff alleges that Defendant is liable for fraud for “misstatements 10 or omissions” it made in response to Plaintiff’s inquiries about the Unauthorized Charges 11 and about Chase’s investigation of those charges. (Doc. 21 at 8). Plaintiff seeks a refund 12 of the Unauthorized Charges from Defendant plus interest and late fees, other 13 compensatory damages (including fees and expenses that Plaintiff incurred in other 14 business transactions because of the Unauthorized Charge’s impact), punitive damages, 15 attorneys’ fees and costs, and any other just relief. (Id. at 5, 8-9). 16 Chase now moves to dismiss Plaintiff’s First Amended Complaint. (Doc. 11; Doc. 17 17; Doc. 22). 18 DISCUSSION 19 I. Legal Standard: Failure to State a Claim 20 Under Rule 12(b)(6), a party may move to dismiss a claim for relief by asserting 21 “failure to state a claim upon which relief can be granted.” Fed. R. Civ. P. 12(b)(6). “To 22 survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted 23 as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 24 662, 678 (2009) (quoting Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A 25 claim has facial plausibility when the plaintiff pleads factual content that allows the court 26 to draw the reasonable inference that the defendant is liable for the misconduct alleged.” 27 Id. “The plausibility standard . . . asks for more than a sheer possibility that a defendant 28 has acted unlawfully.” Id. 1 Indeed, the “[f]actual allegations must be enough to raise a right to relief above the 2 speculative level.” Twombly, 550 U.S. at 555. In reviewing the complaint and any 3 appropriately considered documents, the Court will “accept factual allegations in the 4 complaint as true and construe the pleadings in the light most favorable to the nonmoving 5 party.” Manzarek v. St. Paul Fire & Marine Ins. Co., 519 F.3d 1025, 1031 (9th Cir. 2008). 6 The Court will not, however, accept as true unreasonable inferences or conclusory legal 7 allegations cast in the form of factual allegations. W. Mining Council v. Watt, 643 F.2d 8 618, 624 (9th Cir. 1981). 9 II. Application 10 A. Federal Claim—Count I: TILA Liability 11 Congress created TILA to “avoid the uninformed use of credit, and to protect the 12 consumer against inaccurate and unfair credit billing and credit card practices.” 15 U.S.C.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Klaxon Co. v. Stentor Electric Manufacturing Co.
313 U.S. 487 (Supreme Court, 1941)
Burnett v. New York Central Railroad
380 U.S. 424 (Supreme Court, 1965)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Bartlett v. Strickland
556 U.S. 1 (Supreme Court, 2009)
Jack Allen v. City of Beverly Hills
911 F.2d 367 (Ninth Circuit, 1990)
Landi v. Arkules
835 P.2d 458 (Court of Appeals of Arizona, 1992)
Manzarek v. St. Paul Fire & Marine Insurance
519 F.3d 1025 (Ninth Circuit, 2008)
Kearns v. Ford Motor Co.
567 F.3d 1120 (Ninth Circuit, 2009)
Cardon v. Cotton Lane Holdings, Inc.
841 P.2d 198 (Arizona Supreme Court, 1992)
Danforth v. Acorn Structures, Inc.
608 A.2d 1194 (Supreme Court of Delaware, 1992)
Goodrich v. E.F. Hutton Group, Inc.
542 A.2d 1200 (Court of Chancery of Delaware, 1988)
Kallop v. McAllister
678 A.2d 526 (Supreme Court of Delaware, 1996)
Securities & Exchange Commission v. Antar
15 F. Supp. 2d 477 (D. New Jersey, 1998)
Delmarva Power & Light v. Meter-Treater, Inc.
218 F. Supp. 2d 564 (D. Delaware, 2002)
Snowstorm Acquisition Corp. v. Tecumseh Products Co.
739 F. Supp. 2d 686 (D. Delaware, 2010)
Winsor v. Glasswerks PHX, L.L.C.
63 P.3d 1040 (Court of Appeals of Arizona, 2003)
Anthony Smith v. Ron Davis
953 F.3d 582 (Ninth Circuit, 2020)

Cite This Page — Counsel Stack

Bluebook (online)
Sunset Spas of Arizona LLC v. Chase Bank USA NA, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sunset-spas-of-arizona-llc-v-chase-bank-usa-na-azd-2026.