Sullivan v. IKEA

2020 Ohio 6661
Ohio Court of Appeals·Decided December 14, 2020·No. CA2019-09-150·Published·Cited by 3 cases

Opinion

IN THE COURT OF APPEALS

TWELFTH APPELLATE DISTRICT OF OHIO BUTLER COUNTY

STEWART SULLIVAN, : CASE NO. CA2019-09-150

Appellant, : OPINION 12/14/2020

:

- vs -

:

IKEA, :

Appellee. :

CIVIL APPEAL FROM BUTLER COUNTY COURT OF COMMON PLEAS Case No. CV2018-05-1073

Duwel Law, David M. Duwel, 130 W. Second Street, Suite 2101, Dayton, Ohio 45402, for appellant

Jackson Lewis P.C., Patricia Anderson Pryor, Mark B. Gerano, 201 E. Fifth Street, 26th Floor, Cincinnati, Ohio 45202, for appellee

M. POWELL, P.J.

{¶1} Appellant, Stewart Sullivan, appeals a decision of the Butler County Court of Common Pleas granting summary judgment to appellee, IKEA, in an age discrimination and retaliation action.

{¶2} In 2007, IKEA hired Sullivan as a Work IKEA Manager at its West Chester, Ohio store. As such, Sullivan managed the store's office furniture and work-spaces

showroom. Later on, Sullivan also became an IKEA Business Manager. As manager, Sullivan was salaried and scheduled to work five days a week. While employed at IKEA, Sullivan took several medical leaves of absence. IKEA never denied any of Sullivan's leave requests.

{¶3} IKEA's policies require that all work absences, whether planned or unplanned, be covered by Paid Time Off ("PTO") until PTO leave is exhausted. Under the policies, PTO must also be used for any Family Medical Leave Act ("FMLA") leave that is not otherwise paid by another benefit such as short-term disability. Furthermore, PTO "must be used in the first week (5 scheduled shifts) of an approved leave of absence, known as the elimination week for short-term disability[.]" Once an employee exhausts PTO, further absences are without pay. Employees are required to record their use of PTO into the Employee Self Service ("ESS") online system in a timely manner and to review their paychecks to identify and correct errors. Employees can access ESS at home or at work. Falsification of time records can lead to termination. Sullivan was aware of the foregoing policies.

{¶4} On June 10, 2016, Self-Serve Manager Michael Jones reported a customer complaint to Sullivan and asked him to meet with the customer to resolve the complaint. Sullivan refused to do so because it would have required him to report to work early. Jones reported Sullivan's refusal to meet with the customer to Phil Wilson, Sullivan's supervisor, and Anna Carroll, the store manager. Two days later, Sullivan verbally complained to Jill Clay, the Human Resource Business Partner, that he was tired of being bullied by Jones and that a week or so earlier, Jones had made an offensive comment to him about Sullivan's sexual orientation. At Clay's behest, Sullivan filed a complaint.

{¶5} Sullivan's complaint described the incident as follows. Sullivan, Jones, and another manager ("Eric") were walking back to the showroom. Jones and Eric were on one

side of the aisle, Sullivan was on the other side. After Sullivan said to Eric, "you should be on my side of the aisle," Jones essentially replied that he and Eric "were on the right side of the aisle as it's the 'gay side' and come on Stu, you know you're supposed to be on this side too[.]" Sullivan's complaint further stated that Jones had made remarks about Sullivan's weight and insinuating comments about his sexual orientation over the years. Clay investigated the incident and obtained statements from other employees, including Eric. Eric's June 15, 2016 written statement indicated that he and Jones were gay and that during the incident, Jones had essentially told Sullivan to come to their side, "you know you wanna come out of the closet."

{¶6} Clay shared the results of her investigation with Sullivan and told him she would meet personally with all involved and tell them to cease making inappropriate comments and banter. In September 2016, Sullivan purportedly made another claim of sexual harassment to Kristen Naseef, IKEA's Relations Specialist. This claim involved a different employee. In his deposition, Sullivan testified that he did not provide details or the employee's name to Naseef and that at most, he may have made a comment in a "general sense" that he had "another issue with another person making inappropriate advances to [him]." In her affidavit, Naseef stated she spoke to Sullivan for the first time in October 2016 and that Sullivan never claimed to her that Jones or other coworkers were making advances to him.

{¶7} Sullivan was scheduled to be on a two-week vacation beginning June 24, 2016. However, Sullivan cancelled his vacation but remained on leave after his mother suffered a heart attack on June 23, 2016. Sometime after July 27, 2016, Sullivan sought FMLA leave to care for his mother. The FMLA leave was approved from July 20, 2016, through August 4, 2016. Intermittent FMLA leave was also approved for two days twice a month beginning August 5, 2016. Sullivan's ESS record shows that he was absent from

work 23 days between June 24, 2016, and July 19, 2016, but only submitted 3 days of PTO, and that he failed to submit 7 days of PTO during his first FMLA leave.

{¶8} On August 1, 2016, Wilson texted Sullivan to remind him he needed to call off and submit PTO for any missed shifts, and that he needed to submit PTO "for the last 2 weeks of missed shift." On August 3, 2016, Wilson once again reminded Sullivan he needed to call off for any missed shifts. From August 5, 2016, through September 4, 2016, Sullivan was absent from work 13 days but only reported 1 day of PTO. He requested and received both FMLA leave to care for his parents and short-term disability for himself from September 5, 2016, through September 23, 2016. Sullivan received full pay for the more than 20 days between June 24, 2016, and September 5, 2016, that he was absent from work and not under FMLA leave and for which he did not submit PTO.

{¶9} Wilson resigned in September 2016 while Sullivan was on leave. Nathan Disch took over some of Wilson's responsibilities and began reviewing the attendance records for all workers. On October 3, 2016, Disch spoke with Sullivan about the attendance records of Sullivan's staff. That same day, Sullivan corrected his staff's attendance records but did not review his own. On October 4, 2016, Disch spoke with Sullivan about his own attendance record and identified several summer days where Sullivan had been absent from work and had either not submitted PTO or submitted PTO for only a portion of the absences. Although Sullivan admitted understanding IKEA's PTO policy and how to comply, his only explanation for not submitting PTO was that he likely forgot. Disch continued his investigation. Following his conversation with Disch, Sullivan spoke with Naseef about the PTO issue. Naseef suggested that Sullivan speak with Disch in an effort to resolve the PTO issue. Sullivan declined to do so, preferring a wait-and-see approach.

{¶10} Disch discovered 33 days where Sullivan was absent from work and did not submit PTO. Yet, during that same period, Sullivan had properly submitted PTO for other

instances of time off, thus indicating his understanding and ability to comply with the PTO policy. Disch also discovered PTO issues regarding the attendance records of the store's other managers; however, Sullivan was the only manager with more than four absences from work that were not claimed as PTO. The other managers were counselled and their records corrected. Sullivan, however, had taken so much leave that he did not have sufficient PTO to cover all of his absences. The instances of time off that Sullivan did not claim as PTO totaled 264 hours for which he was paid approximately $9,000. Sullivan's failure to submit PTO allowed him to retain his PTO while still receiving full pay for time off.

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Sullivan v. IKEA, 2020 Ohio 6661 (Ohio Ct. App. 2020).

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