Strausberg v. Laurel Healthcare Providers, LLC

2013 NMSC 32
CourtNew Mexico Supreme Court
DecidedJune 27, 2013
Docket33,331
StatusPublished

This text of 2013 NMSC 32 (Strausberg v. Laurel Healthcare Providers, LLC) is published on Counsel Stack Legal Research, covering New Mexico Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Strausberg v. Laurel Healthcare Providers, LLC, 2013 NMSC 32 (N.M. 2013).

Opinion

I attest to the accuracy and integrity of this document New Mexico Compilation Commission, Santa Fe, NM '00'04- 17:24:36 2013.07.25

IN THE SUPREME COURT OF THE STATE OF NEW MEXICO

Opinion Number: 2013-NMSC-032

Filing Date: June 27, 2013

Docket No. 33,331

NINA R. STRAUSBERG,

Plaintiff-Respondent,

v.

LAUREL HEALTHCARE PROVIDERS, LLC, ARBOR BROOK, LLC d/b/a ARBOR BROOK HEALTHCARE, LISA S. NOYA BURNETT, M.D., and THE FOUR HUMOURS HEALTHCARE, LLC,

Defendants-Petitioners.

ORIGINAL PROCEEDING ON CERTIORARI Clay Campbell, District Judge

Keleher & McLeod, P.A. Thomas C. Bird Mary Moran Behm Hari-Amrit Khalsa Neil R. Bell Albuquerque, NM

for Petitioners

Harvey Law Firm, LLC Dusti D. Harvey Jennifer J. Foote Albuquerque, NM

for Respondent

Doerr & Knudson, P.A. Randy J. Knudson Portales, NM

1 Kelly Bagby Washington, D.C.

for Amicus Curiae AARP

OPINION

VIGIL, Justice.

I. INTRODUCTION

{1} In this case we address which party has the burden to prove that a contract is unconscionable and, therefore, unenforceable. Plaintiff Nina Strausberg signed an arbitration agreement as a mandatory condition of her admission to the Arbor Brook Healthcare nursing home. Despite having signed the arbitration agreement, Plaintiff subsequently sued Arbor Brook and several other defendants for alleged negligent care. Defendants moved the district court to compel arbitration and to dismiss Plaintiff’s case. In response, Plaintiff argued that the arbitration agreement was unconscionable. The district court found that Plaintiff had failed to prove unconscionability and, therefore, granted Defendants’ motion to compel arbitration.

{2} The Court of Appeals reversed, concluding that the district court erred by putting the burden on Plaintiff to prove unconscionability. Strausberg v. Laurel Healthcare Providers, LLC, 2012-NMCA-006, ¶¶ 21, 23-24, 269 P.3d 914. The Court of Appeals held that “when a nursing home relies upon an arbitration agreement signed by a patient as a condition for admission to the nursing home, and the patient contends that the arbitration agreement is unconscionable, the nursing home has the burden of proving that the arbitration agreement is not unconscionable.” Id. ¶ 20.

{3} We disagree and hold that Plaintiff has the burden to prove that the arbitration agreement is unconscionable because unconscionability is an affirmative defense to contract enforcement, and under settled principles of New Mexico law, the party asserting an affirmative defense has the burden of proof. We also hold that the Court of Appeals’ holding is preempted by federal law because it treats nursing home arbitration agreements differently than other contracts. Accordingly, we reverse and remand this case to the Court of Appeals to determine whether the district court erred by granting Defendants’ motion to compel arbitration.

II. BACKGROUND

{4} Plaintiff underwent spinal fusion surgery on April 5, 2007, at the age of forty-eight. Plaintiff required rehabilitation following surgery, and on April 11, 2007, she was admitted to the Arbor Brook nursing home in Albuquerque, New Mexico, where she resided until

2 April 23, 2007.

{5} Prior to Plaintiff’s transfer from the hospital to Arbor Brook, Deborah McCullough, a nurse liaison from Arbor Brook, met with Plaintiff at the hospital to evaluate Plaintiff and to facilitate Plaintiff’s transfer. One of McCullough’s duties as nurse liaison was to give Arbor Brook’s mandatory arbitration agreement to hospital patients and ask them to sign the agreement before they were admitted to the nursing home. On April 10, 2007, McCullough presented the arbitration agreement to Plaintiff, and both Plaintiff and McCullough signed the agreement. The arbitration agreement provides, in part, that:

[b]y signing this Arbitration Agreement, the Facility and the Resident relinquish their right to have any and all disputes associated with . . . the provision of services under the [Arbitration] Agreement (including, without limitation, class action or similar proceedings; claim for negligent care or any other claims of inadequate care provide [sic] by the Facility . . . ), resolved through a lawsuit, namely by a judge, jury or appellate court, except to the extent that New Mexico law provides for judicial action in arbitration proceedings. This Arbitration Agreement shall not apply to either the Facility or Resident in any disputes pertaining to collections or discharge of residents. BY SIGNING THIS AGREEMENT, THE FACILITY AND THE RESIDENT UNDERSTAND THAT THEY ARE GIVING UP THEIR CONSTITUTIONAL RIGHT TO A TRIAL IN COURT BY A JUDGE OR JURY, AND THE RIGHT TO APPEAL CONCERNING ANY DISPUTES.

{6} In June 2008, over one year after her discharge from Arbor Brook, Plaintiff sued Arbor Brook, LLC, d/b/a Arbor Brook Healthcare; Laurel Healthcare Providers, LLC, as Arbor Brook’s owner, operator, or manager; a doctor who has since been dismissed from the case; and The Four Humours Healthcare, LLC, the doctor’s employer. Plaintiff alleged, among other things, that negligent care at the facility caused her to suffer painful, preventable decubitus ulcers at the site of her surgical wound, a staph infection, hospitalization, and other medical complications.

{7} Defendants moved the district court to dismiss Plaintiff’s case and to compel arbitration, arguing that all of Plaintiff’s claims arose from her residency at Arbor Brook and they are covered by the arbitration agreement. Plaintiff responded that the district court should deny the motion to compel arbitration because the arbitration agreement is both substantively and procedurally unconscionable. Regarding substantive unconscionability, Plaintiff argued that the terms of the agreement are unfair because the agreement covers only claims that would be brought by the resident, but it excludes the claims that would be initiated by the nursing home. Plaintiff asserted that the arbitration agreement is also procedurally unconscionable due to the facts and circumstances surrounding the contract’s formation, including that Plaintiff had limited time to review the agreement before signing

3 it and that she was under the influence of pain medication when she signed the agreement. Additionally, Plaintiff contended that the arbitration agreement is invalid because it is illusory and lacked consideration and mutuality of obligation. Finally, Plaintiff argued that McCullough lacked authority to enter into the contract on behalf of Defendants.

{8} At a hearing on September 2, 2008, the district court found that all of Plaintiff’s arguments lacked merit except for Plaintiff’s procedural unconscionability claim. The district court explained that it could not evaluate procedural unconscionability without holding an evidentiary hearing. Thus, on October 28, 2008, the district court held an evidentiary hearing on procedural unconscionability during which Plaintiff and McCullouch testified.

{9} On November 4, 2008, the district court issued a letter decision, concluding that the arbitration agreement is not procedurally unconscionable and outlining the court’s reasoning. The district court noted that Plaintiff’s testimony at the hearing demonstrated her confusion regarding the circumstances surrounding the signing of the arbitration agreement. Plaintiff testified that a male presented the agreement to her at Arbor Brook on April 11, 2007, after her discharge from the hospital, along with nearly forty pages of admission paperwork. Plaintiff testified that the paperwork was not explained to her, that she was given ten minutes to review and sign the paperwork, that she did not have her reading glasses with her, and that she felt “sleepy . . . groggy . . . [and] in a fog.”

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2013 NMSC 32, Counsel Stack Legal Research, https://law.counselstack.com/opinion/strausberg-v-laurel-healthcare-providers-llc-nm-2013.