¶1 Bridge, J.
Roberta Elmore appeals her convictions for first degree felony murder, first degree burglary, first degree kidnapping, second degree assault, and conspiracy [761]*761to commit robbery in the second degree, all of which were based on her complicity in the invasion of the home of a severely disabled man and the shooting death of one of his caregivers. Elmore contends that her rights to an impartial jury, a unanimous jury verdict, and due process under the federal and state constitutions were violated when the trial judge dismissed a deliberating juror after other jurors accused him of refusing to convict under any view of the facts and refusing to follow the law.
¶2 We recognize that in the rare case where a deliberating juror is accused of attempting jury nullification,1 the trial judge is faced with a “delicate and complex task,” in that he or she must adequately investigate the allegations, but also must take care to respect the principle of jury secrecy. United States v. Thomas, 116 F.3d 606, 618 (2d Cir. 1997). We hold that in analyzing the evidence obtained from investigation, the trial judge must apply a heightened evidentiary standard: a deliberating juror must not be dismissed where there is any reasonable possibility that the impetus for dismissal is the juror’s views of the sufficiency of the evidence. However, once the trial court has applied the correct standard, the court’s conclusion as to whether the juror should be dismissed is reviewable only for abuse of discretion. Here, the trial court based its decision to dismiss the deliberating juror on very limited evidence, and there is no indication that it applied a heightened evidentiary standard in making the dismissal decision. We affirm the Court of Appeals and remand to the superior court for a new trial.
I
Facts and Procedural History
¶3 In December 1996, Roberta Elmore was hired by an escort service. Elmore went on her first call to the home of [762]*762Dennis Robertson, a quadriplegic man who shared his home with two other disabled gentlemen. But after a misunderstanding as to what was expected of her, Elmore left Robertson’s home and the escort service forced Elmore to return Robertson’s payment and fired her. Elmore expressed anger to various friends about the incident and reportedly enlisted Gordon Crockett and Thorsten Jerde to rob the Robertson residence, giving them details about the location of the safe she had seen in the bedroom and showing them where Robertson lived. In addition, Elmore reportedly gave Crockett and Jerde bullets for the gun that they planned to use during the robbery.
¶4 In the early morning hours of December 11, 1996, Crockett and Jerde enlisted two others to help with the robbery. After gaining entry to the house on a ruse, Crockett and Jerde entered Robertson’s bedroom and Crockett ordered Scott Claycamp, Robertson’s caregiver, to the floor. Jerde grabbed the safe and left the room. Crockett shot Claycamp in the back of the head and Claycamp died later that day.
¶5 All of the participants, including Elmore, initially pleaded guilty to first degree felony murder, State v. Jerde, 93 Wn. App. 774, 776, 970 P.2d 781 (1999), but the Court of Appeals reversed and remanded for Elmore to elect either to withdraw her guilty plea or to enforce the plea agreement before a different judge. Elmore elected to withdraw her guilty plea, and the State proceeded to trial on charges of first degree felony murder, first degree burglary, first degree kidnapping, second degree assault, and conspiracy to commit murder in the first degree. Jerde and another participant testified at Elmore’s trial, but Crockett did not. Elmore took the stand and admitted that she had asked Crockett to collect the money she believed Robertson owed her and that she showed Crockett and Jerde where Robertson lived. However, she asserted that her husband had given bullets to Crockett and Jerde, and she denied encouraging the men to rob Robertson or hurt anyone in the house.
[763]*763f 6 The jury began deliberations on the morning of October 10, 2001. On the morning of October 12, the court received notes from two individual jurors claiming that Juror 8 was refusing to follow the instructions:
Jurrer [sic] #8
I don’t care what law says
Will not lissen [sic] to deliberation
Is
Nuts
Criminal
Related
or all of the above
From #12
Ex. 128.
Your Honor:
As the presiding juror, I feel compelled to ask your assistance. We have a juror on the panel who has made statements which lead me to believe he was predisposed to not follow the instructions given by you or to follow the law contained in those instruction [sic].
Prior to adjourning on Thursday, this juror said “I don’t care what the judge said. The law is shit and I won’t convict anyone based on what the law says.”
This juror has disregarded every witness statement regarding the defendant as credible.
Ex. 129 (emphasis added). The trial judge discussed the notes with counsel and then questioned the presiding juror, verifying that the second note was accurate and that it referred to Juror 8. The court then questioned Juror 12 about the first note and clarified that the top line, “I don’t care what [the] law says,” was a quote from Juror 8. Ex. 128. When Juror 12 tried to explain the circumstances of the statement, the judge cut him off, apparently being careful not to delve into the details of deliberations.
¶7 The trial judge then heard argument from counsel as to whether the information provided was sufficient to re[764]*764move Juror 8 and replace him with an alternate pursuant to RCW 2.36.110 (making it the duty of the trial judge to excuse any juror who, in the opinion of the trial judge, has manifested unfitness by reason of bias or prejudice) and Criminal Rule (CrR) 6.5 (allowing replacement of a deliberating juror with an alternate but requiring the jury to begin deliberations anew). The prosecutor argued that the notes and testimony from the two complaining jurors were sufficient to support removal of Juror 8, even without testimony from Juror 8 himself. Defense counsel argued that the notes were insufficient to support either questioning Juror 8 or discharging him.
¶8 Without questioning Juror 8, the trial court concluded that the notes and testimony were sufficient by themselves to show that Juror 8 was refusing to follow the law and refusing to deliberate. The trial judge was reluctant to inquire of Juror 8, presumably because doing so could delve into his mental processes as a juror or prejudice him against the State. Even though the note from Juror 5 also commented as to witness credibility, the trial court determined that this fact did not overcome Juror 8’s reported refusal to follow the law. Thus, based only on the notes and testimony from the complaining jurors, the trial judge found that under RCW 2.36.110 she “must excuse him as being unfit for jury duty.” Report of Proceedings (RP) at 1174.
f9 Defense counsel objected, emphasizing the trial judge’s failure to interview Juror 8. The prosecutor agreed and encouraged the judge to interview Juror 8 for the purpose of supplementing the record with a determination as to the credibility of each testifying juror. The trial judge indicated that she did not believe an interview was necessary because the statements from the other jurors were sufficient to support the dismissal, and she expressed concern that even if Juror 8 denied making the comments, he could not continue to deliberate and a mistrial might be required. Eventually, the trial judge reiterated that her decision was final but agreed to question Juror 8 to supplement the record.
[765]*765f 10 Upon questioning by the trial judge, Juror 8 denied stating that the law was “shit” and denied refusing to follow the law or convict, no matter what the law said. RP at 1182-83. He explained that the comment occurred during a discussion of “whether evidence was credible or not and whether a witness was credible”:
I did not say it that way.
I said that it does not matter what this paper says, it matters if we believe — on what the witnesses have to say, if we believe the witnesses are credible. If we believe the witnesses are credible, then we vote one way. But if we do not believe what the witnesses say, then we are obligated to vote the other way. And what’s in the thing doesn’t mandate how we have to vote. It’s what we believe the testimony — you know, is the testimony credible?
RP at 1183. After Juror 8’s testimony, the prosecutor asked the trial court to either make a determination as to the relative credibility of the jurors or to question more jurors about their perceptions of Juror 8’s comments. Defense counsel asked the trial judge to reconsider her decision to dismiss Juror 8 or, in the alternative, to grant a mistrial. The trial judge concluded that
Juror No. 8 denies that he said it the way the presiding juror and Juror No. 12 had written it. And then he proceeded to tell us further that it does not matter what this paper says, it matters whether we believe what the witnesses have to say, if we believe the witnesses are credible. And I believe that his own statements are sufficient to show that he has manifested unfitness by reason of bias or prejudice with respect to the instructions on the law as a whole in this matter.
So for that reason, I will be denying the request to bring out further jurors and also to reconsider my decision in this case.
RP at 1185-86. The trial judge also denied the motion for mistrial. She then entered a written order disqualifying Juror 8, finding that he had at times refused to participate in deliberations, and he refused to follow the law as instructed. She also found that Jurors 5 and 12 were credible. Finally, the trial court expressly found that “Juror [766]*766#8 is not disqualified because of any valid disagreement he may have had with other jurors, including disagreements regarding the credibility of witnesses.” Clerk’s Papers (CP) at 65. Rather, in an order resulting from posttrial motions, the trial court made an additional finding that Juror 8 was not credible.
¶11 Juror 8 was replaced by an alternate juror and deliberations began anew. The reconstituted jury found Elmore guilty of first degree felony murder, first degree burglary, first degree kidnapping, second degree assault, and criminal conspiracy to commit robbery in the second degree. A posttrial defense motion for a new trial based on Juror 8’s dismissal was denied after briefing from both sides.
¶12 Elmore appealed, arguing that the trial court erred by dismissing Juror 8 where there was evidence that he simply disagreed with the other jurors as to the credibility of witnesses and the merits of the case. State v. Elmore, 121 Wn. App. 747, 752, 90 P.3d 1110 (2004). Elmore asserted that because the notes from Jurors 5 and 12 were ambiguous as to the source of conflict with Juror 8, the trial court erred by further inquiring into the allegations. Id.
¶13 Because there is no binding Washington case law on this question, the Court of Appeals considered cases from other jurisdictions. See id. at 752-55. The Court of Appeals applied a de novo standard of review, explaining the case involved a question of manifest constitutional error. Id. at 757. The court also held that where the record shows “any reasonable possibility” that the request for the juror’s dismissal stems from his views of the merits of the case, then dismissal of that juror would violate the defendant’s right to a fair and impartial jury. Id. at 756. The Court of Appeals ultimately concluded both that there was a reasonable possibility that the conflict among the jurors arose out of Juror 8’s views of the merits of the case and that the trial judge improperly intruded into jury deliberations “[b]y finding that the foreperson and juror 12 were credible and juror 8 was not. . . becoming in essence a thirteenth and presiding juror to rule on what the jurors said during [767]*767deliberation.” Id. at 757.2 Thus, the Court of Appeals reversed and remanded to the superior court for a new trial. Id. at 749.
¶14 The State filed a petition for review, which this court granted. State v. Elmore, noted at 153 Wn.2d 1008, 111 P.3d 856 (2005). We affirm the Court of Appeals.
II
Analysis
¶15 In Washington, the dismissal of an unfit juror is governed by statute:
It shall be the duty of a judge to excuse from further jury service any juror, who in the opinion of the judge, has manifested unfitness as a juror by reason of bias, prejudice, indifference, inattention or any physical or mental defect or by reason of conduct or practices incompatible with proper and efficient jury service.
RCW 2.36.110. While the statute governs what justifies dismissal of a juror for unfitness, CrR 6.5 outlines the specific procedure for such a dismissal in a criminal case. The rule provides that after deliberation has begun, alternate jurors may be recalled at any time that a regular juror is unable to serve. CrR 6.5. “If the jury has commenced deliberations prior to replacement of an initial juror with an alternate juror, the jury shall be instructed to disregard all previous deliberations and begin deliberations anew.” Id.
¶16 Standard of Review: The parties dispute the standard of review that an appellate court must apply when reviewing a trial court’s dismissal of a deliberating juror for unfitness under RCW 2.36.110. The Court of Appeals concluded that because Elmore’s appeal implicates her constitutional rights to a fair and impartial jury, appellate review should be de novo. Elmore, 121 Wn. App. at 757. However, [768]*768the State asserts that whether a juror should be dismissed for unfitness is a question that, by statute, rests within the discretion of the trial court and can be reviewed only for abuse of that discretion. See RCW 2.36.110.
¶17 Before we can decide whether the trial court in this case properly dismissed Juror 8, we must first determine the proper evidentiary standard that trial courts must apply when considering whether a juror is unfit to continue deliberating. The question of the appropriate standard of proof is a question of law, and our determination on review is de novo. See, e.g., In re Det. of Petersen, 145 Wn.2d 789, 807-08, 42 P.3d 952 (2002) (Ireland, J., dissenting) (characterizing the question of the proper standard of proof as a question of law, subject to de novo review, and noting that the majority had analyzed the question de novo); see also Labriola v. Pollard Group, Inc., 152 Wn.2d 828, 832, 100 P.3d 791 (2004) (questions of law reviewed de novo); Rozner v. City of Bellevue, 56 Wn. App 525, 536, 784 P.2d 537 (1990) (“The choice of standard [of proof] is an issue of law.”), rev’d on other grounds, 116 Wn.2d 342, 804 P.2d 24 (1991); In re D.T., 212 Ill. 2d 347, 818 N.E.2d 1214, 1220, 289 Ill. Dec. 11 (2004) (issue of proper standard of proof is a question of law subject to de novo review); Boccanfuso v. Conner, 89 Conn. App. 260, 873 A.2d 208, 224 (2005) (same).
¶18 Even so, RCW 2.36.110 states that the trial court may dismiss a juror “who in the opinion of the judge” has manifested unfitness as a juror. (Emphasis added.) Thus, the plain language of the statute suggests that once the proper standard of proof is applied, the determination of whether or not to dismiss a juror ought to be at the discretion of the trial judge. Washington courts, as well as the great majority of other courts reviewing juror dismissal, have applied an abuse of discretion standard and found that so long as the trial court has applied the proper legal [769]*769standard of proof to the evidence, the trial court’s decision deserves deference.3
¶19 Special Considerations: Generally, questions of juror bias or incompetence focus on “ ‘some event, or. . . relationship between a juror and a party, that is both easily identifiable and subject to investigation and findings without intrusion into the deliberative process.’ ” United States v. Symington, 195 F.3d 1080, 1087 n.6 (9th Cir. 1999) (quoting Thomas, 116 F.3d at 621); see also United States v. [770]*770Edwards, 303 F.3d 606, 632-33 (5th Cir. 2002). For example, accusations that a deliberating juror has discussed or considered extrinsic evidence, Edwards, 303 F.3d at 630, that the deliberating juror was dishonest during voir dire, Sanders v. Lamarque, 357 F.3d 943, 946-47 (9th Cir. 2004), or that the juror is biased because she knows the defendants, United States v. Peterson, 385 F.3d 127, 133-34 (2d Cir. 2004), all can be investigated without direct discussion of the juror’s views about the merits of the case. But accusations that a juror intends to engage in nullification “go to the quality and coherence of the juror’s views on the merits.” Symington, 195 F.3d at 1087 n.6. Such a case is relatively rare, but it presents special problems, in part because the line between a refusal to follow the law and a decision based on the juror’s perception of the facts is often a fine one:
In eighteenth-century America, the transplanted jury took root and flourished as never before. Lay citizens’ common sense was exalted over the specialized knowledge of judges and lawyers; jury independence became an article of faith. The jury gained, and then held for more than a century, the right to decide what the law was, even if the judge thought differently. In criminal cases the jury’s right to acquit on grounds of conscience became firm. Although these two threads of jury power are often tangled under the label “jury nullification,” they are distinct and have met different fates. Law-defining by juries is no more, but the jury’s right to acquit for conscience’s sake lives on. And jury discretion — the ability to make the law make sense, to temper the law’s iron logic with fairness, moderation, and mercy — endures and thrives.
William L. Dwyer, In the Hands of the People 62-63 (2002). Thus, cases in which a juror is accused of refusing to follow the law require special consideration. Edwards, 303 F.3d at 632-33; Symington, 195 F.3d at 1085, 1087 n.6.
¶20 First, investigation into a claim that a juror is engaging in nullification risks violation of the cardinal principle that juror deliberations must remain secret. See State v. Cuzick, 85 Wn.2d 146, 149, 530 P.2d 288 (1975); [771]*771Thomas, 116 F.3d at 618 (“The secrecy of deliberations is the cornerstone of the modern Anglo-American jury system.”). If a trial court inquires into the reasoning behind ongoing deliberations, then it might be tempted to second-guess the jury and influence the jury’s verdict. Symington, 195 F.3d at 1086. More importantly, exposure of deliberations to public scrutiny would chill debate and “jeopardize the integrity of the deliberative process.” Id. Thus, trial courts investigating such allegations must take special care not to delve into the substance of deliberations or the thought process of any particular juror.
¶21 On the other hand, a trial court must also take care not to violate the defendant’s right to a unanimous jury verdict by granting a dismissal that stems from the juror’s doubts about the sufficiency of the evidence. Id. at 1085. A discharge stemming from a juror’s doubts about the sufficiency of the evidence would violate the right to a unanimous jury verdict because it “ ‘would enable the government to obtain a conviction even though a member of the jury that began deliberations thought that the government had failed to prove its case.’ ” Sanders, 357 F.3d at 945 (quoting United States v. Brown, 823 F.2d 591, 596 (D.C. Cir. 1987)).4 Courts have recognized that
ten or eleven members of a jury that have collectively reached agreement on a case’s outcome may thereafter collectively agree that the one or two hold-outs — instead of honestly disagreeing about the merits — are actually refusing to apply the law as instructed by the court in an impermissible attempt to nullify the verdict. The jury’s majority may very well further [772]*772agree to request the court’s intervention with regard to those one or two dissenting jurors who are, according to the majority, refusing to apply the law.
United States v. Abbell, 271 F.3d 1286, 1302 (11th Cir. 2001).5 It is not hard to imagine, as counsel noted at oral argument, that had the option been available to Lee J. Cobb in 12 Angry Men,6 he would have sent a note to the trial judge asking that Henry Fonda be dismissed from the jury, rendering moot that cinematic paean to the virtues of the American jury system.7
¶22 Dismissal of a holdout juror also risks violating the Sixth Amendment right to an impartial jury. U.S. Const. amend. VI; see also Wash. Const, art. I, § 22. If it appears that a trial court is reconstituting a jury in order to reach a particular result, then the right to an impartial jury is sacrificed. People v. Gallano, 354 Ill. App. 3d 941, 821 N.E.2d 1214, 1224, 290 Ill. Dec. 640 (2004); Garcia v. People, 997 P.2d 1, 8 (Colo. 2000). If a holdout juror is dismissed in a way that implies his dismissal stems from his views on the merits of the case, then the reconstituted jury may be left with the impression that the trial judge prefers a guilty verdict. Garcia, 997 P.2d at 8.
¶23 Thus, respect for these rights requires that where a trial court concludes that there is a reasonable possibility that the impetus for removal of a deliberating juror is disagreement with the juror’s view of the sufficiency of the evidence, the trial court must send the jury back to deliberate with instructions that the jury continue to try to reach a verdict. Otherwise, the defendant is entitled to a mistrial. Symington, 195 F.3d at 1085-86; Brown, 823 F.2d at 596.
[773]*773¶24 In sum, accusations that a juror is attempting nullification by refusing to follow the law present a difficult situation. The trial court must balance the cardinal principle of jury secrecy against the need to protect the right of both parties to an impartial jury and the defendant’s right to a unanimous jury verdict. In this case, the Court of Appeals concluded that the trial court’s inquiry should have ended when it became clear that “the jurors disagreed at least in part because of different views of the merits of the case.” Elmore, 121 Wn. App. at 757. In addition, the Court of Appeals held that “where the record shows any reasonable possibility that the impetus for a juror’s dismissal stems from his views on the merits of the case, the dismissal is error.” Id. at 756. Thus, balancing the principles described above, this court must determine both to what extent a trial court should investigate allegations that a juror is engaging in nullification and what evidentiary standard the trial court must apply when deciding whether to dismiss a juror for refusing to follow the law.
f25 Scope of Investigation: RCW 2.36.110 and CrR 6.5 place a “continuous obligation” on the trial court to investigate allegations of juror unfitness and to excuse jurors who are found to be unfit, even if they are already deliberating. See State v. Jorden, 103 Wn. App. 221, 227, 11 P.3d 866 (2000). Ajuror is unfit if he or she exhibits prejudice by refusing to follow the law or participate in deliberations. See RCW 2.36.110. Moreover, both the defendant and the State have a right to an impartial jury. State v. Hughes, 106 Wn.2d 176, 185, 721 P.2d 902 (1986). Thus, the trial court has a duty to investigate if it comes to its attention during deliberations that a juror may be attempting nullification.
¶26 Washington and other courts have granted broad discretion to the trial judge in conducting an investigation of jury problems. Jorden, 103 Wn. App. at 229 (“[T]he trial judge has discretion to hear and resolve the misconduct issue in a way that avoids tainting the juror and, thus, avoids creating prejudice against either party.”); Peterson, 385 F.3d at 135 (granting trial court discretion as to [774]*774whether to conduct farther inquiry, but noting that the court must take care not to taint the jury unnecessarily); Edwards, 303 F.3d at 634 (“[T]he district court continues to enjoy wide discretion to determine the proper scope of an investigation into whether just cause to dismiss a juror exists as long as the content of the deliberations is left undisturbed.”). Even so, a study of the case law reveals that some general guidelines have emerged.
¶27 First, if a juror or jurors accuse another juror of refusing to deliberate or attempting nullification, the trial court should first attempt to resolve the problem by reinstructing the jury. See, e.g., Abbell, 271 F.3d at 1290; Symington, 195 F.3d at 1083; People v. Cleveland, 25 Cal. 4th 466, 21 P.3d 1225, 1228, 106 Cal. Rptr. 2d 313 (2001). If reinstruction is not effective and problems continue, any inquiry should remain as limited in scope as possible. See Cleveland, 21 P.3d at 1237; see also Garcia, 997 P.2d at 7 (“ ‘Where the duty and authority to prevent defiant disregard of the law or evidence comes into conflict with the principle of secret jury deliberations, we are compelled to err in favor of the lesser of two evils — protecting the secrecy of jury deliberations at the expense of possibly allowing irresponsible juror activity.’ ” (quoting Thomas, 116 F.3d at 623)). The inquiry should focus on the conduct of the jurors and the process of deliberations, rather than the content of discussions. The court’s inquiry should cease if the trial judge becomes satisfied that the juror in question is participating in deliberations and does not intend to ignore the law or the court’s instructions. Finally we recognize that if inquiry occurs, it should reflect an attempt to gain a balanced picture of the situation; it may be necessary to question the complaining juror or jurors, the accused juror, and all or some of the other members of the jury. See Abbell, 271 F.3d at 1290; Symington, 195 F.3d at 1083; Thomas, 116 F.3d at 611; Cleveland, 21 P.3d at 1228-29.
f 28 We emphasize that the trial court retains discretion to investigate accusations of juror misconduct in the manner most appropriate for a particular case, and the proce[775]*775dures outlined above are only guidelines. However, we note that the trial court here departed from the general guidelines discussed above in several ways. First, upon receiving the notes from Jurors 5 and 12, the trial court investigated and took immediate action, rather than reinstructing the jury and allowing them to continue with deliberations. RP at 1161-62. Then, the trial court made an initial decision based only upon the content of the notes and testimony from the complaining jurors. RP at 1173-74. Even though she eventually questioned Juror 8, the trial judge made it clear beforehand that she was merely supplementing the record, and she was not inclined to change her mind. RP at 1180. We caution that the better practice would be to conduct a more balanced investigation into such allegations because of the risk that jurors may confuse a disagreement on the merits of the case for a refusal to follow the law. See Abbell, 271 F.3d at 1302; Thomas, 116 F.3d at 622. Although courts must take care not to delve into the substance of deliberations, it is possible to focus on the jurors’ process, i.e., whether a juror has been participating in deliberations and whether the juror has openly expressed an intent to defy the law or the court’s instructions.
¶29 Evidentiary Standard: As for the evidentiary standard that the trial court must apply when weighing whether a juror should be dismissed for refusal to follow the law, several different approaches have been adopted in various federal and state courts. The Ninth Circuit Court of Appeals has recognized that in the rare case where a request for juror dismissal focuses on the quality of a juror’s thoughts about the case and his ability to communicate those thoughts to the rest of the jury, the need to protect the secrecy of jury deliberations will often render the trial court unable to investigate thoroughly enough to come to a definite determination as to whether the juror’s vote is the result of prejudice or his view of the merits of the case. Symington, 195 F.3d at 1086.
f 30 Both the Second Circuit and the District of Columbia Circuit have also recognized this dilemma. Thomas, 116 [776]*776F.3d at 622; Brown, 823 F.2d at 596. Those courts held that “ ‘if the record evidence discloses any possibility that the request to discharge stems from the juror’s view of the sufficiency of the government’s evidence, the court must deny the request.’ ” Symington, 195 F.3d at 1087 (emphasis added) (quoting Brown, 823 F.2d at 596). The Ninth Circuit slightly amended this evidentiary standard, concluding that if the record evidence discloses “any reasonable possibility that the impetus for a juror’s dismissal stems from the juror’s views on the merits of the case, the court must not dismiss the juror.” Id. at 1087; see also Gallano, 821 N.E.2d at 1224 (adopting the “any reasonable possibility” standard). The Ninth Circuit reasoned that the “any reasonable possibility” standard was “attentive to the twin imperatives of preserving jury secrecy and safeguarding the defendant’s right to a unanimous verdict from an impartial jury,” and any lower evidentiary standard could lead to improper dismissal of a juror based on his or her view of the sufficiency of the evidence. Symington, 195 F.3d at 1087. Where there is a reasonable possibility that the impetus for the complaint is the juror’s views on the merits, “the trial judge has only two options: send the jury back to continue deliberating or declare a mistrial.” Id.
¶31 In contrast, the California Supreme Court expressly rejected the Symington standard, instead concluding that a juror’s inability to perform his or her duty must appear in the record as a “ ‘demonstrable reality’ ” that the juror is unwilling to deliberate. Cleveland, 21 P.3d at 1236-37 (quoting People v. Marshall, 13 Cal. 4th 799, 919 P.2d 1280, 55 Cal. Rptr. 2d 347 (1996)). Thus, the California standard seems to flip the presumption, allowing dismissal if there is a demonstrable reality that the juror was acting improperly, rather than prohibiting dismissal if there is any reasonable possibility that the juror was acting properly.8
[777]*777¶32 Finally, the Eleventh Circuit has adopted a standard similar to Symington’s but has also emphasized the trial court’s discretion to remove deliberating jurors for good cause. Where a juror has been accused of engaging in impermissible nullification, the juror should be excused “only when no ‘substantial possibility exists that she is basing her decision on the sufficiency of the evidence.” Abbell, 271 F.3d at 1302 (citing Thomas, 116 F.3d at 621-22; Brown, 823 F.2d at 596). The court explained that this amounts to a “ ‘beyond a reasonable doubt’ ” standard; a juror should not be dismissed unless the court can conclude, beyond a reasonable doubt, that the juror is not basing his decision on the merits of the case. See id. However, once a trial court has applied the correct evidentiary standard, abuse of discretion applies, and the resulting findings of fact are reviewable only for clear error. Id. at 1303-04 (holding that the trial court had not abused its discretion when it found, beyond a reasonable doubt, that the juror in question was refusing to follow the law). By emphasizing both the heightened evidentiary standard and the deferential standard of review, the Eleventh Circuit struck a balance between protecting important constitutional rights and allowing the trial courts discretion where they are in the best position to make fact and credibility determinations.
¶33 While all of the above evidentiary standards would provide some guidance to a trial court attempting to resolve a similar problem, the Ninth Circuit’s “reasonable possibility” standard, when combined with the Eleventh Circuit’s emphasis on the abuse of discretion review, seems to best balance the rights at issue in these cases. The “any reasonable possibility” standard is not insurmountable, but it is sufficiently high to err on the side of protecting important constitutional rights. See Symington, 195 F.3d at 1087 n.5 (The reasonable possibility standard, in this context, “is a threshold at once appropriately high and conceivably attainable.”). Moreover, this standard takes into account our [778]*778presumption that jurors have followed the court’s instructions in that it requires the court, where there is conflicting evidence, to retain a juror if there is any reasonable possibility that the dispute among the jury members stems from disagreement on the merits of the case. See State v. Brunson, 128 Wn.2d 98, 109, 905 P.2d 346 (1995); State v. Lord, 117 Wn.2d 829, 861, 822 P.2d 177 (1991). Emphasis on the trial judge’s discretion recognizes that the trial court is “uniquely situated to make the credibility determinations that must be made in cases like this one: where a juror’s motivations and intentions are at issue.” Abbell, 271 F.3d at 1303.
¶34 We affirm the Court of Appeals’ adoption of the “any reasonable possibility” standard; where a deliberating juror is accused of refusing to follow the law, that juror cannot be dismissed when there is any reasonable possibility that his or her views stem from an evaluation of the sufficiency of the evidence. Yet we also emphasize that this standard is applicable only in the rare case where a juror is accused of engaging in nullification, refusing to deliberate, or refusing to follow the law. In addition, we adopt the Eleventh Circuit’s position that once the proper evidentiary standard is applied, the trial court’s evaluation of the facts is reviewable only for abuse of discretion.
¶35 Turning to the facts of this case, the difficulty here arises because the record contains conflicting evidence. Jurors 5 and 12 both reported that Juror 8 expressed an intent to ignore the law, and Juror 12 claimed that Juror 8 was not participating in deliberations. Meanwhile, the last line of the note from Juror 5 (Ex. 129) indicates that Juror 8 disagreed with the other jurors as to witness credibility. Furthermore, Juror 8’s testimony reveals that in his view, the case hinged on witness credibility:
If we believe the witnesses are credible, then we vote one way. But if we do not believe what the witnesses say, then we are obligated to vote the other way. And what’s in the thing doesn’t mandate how we have to vote. It’s what we believe the testimony — you know, is the testimony credible?
[779]*779RP at 1183. Juror 8 shared this opinion with the jury, and Juror 12 reported arguing about the evidence with Juror 8. RP at 1167, 1183. Thus, there are indications in the record that Juror No 8 was participating in deliberations. RP at 1183. In addition, Juror 8’s emphasis on credibility seems reasonable, given the particular facts of this case. Elmore’s guilt depended upon her level of involvement in the crime, and the jurors’ determination of her involvement necessarily depended upon which witnesses they believed.
¶36 On the other hand, the trial court entered findings that Jurors 5 and 12 were credible and Juror 8 was not. The trial court also concluded that Juror 8’s dismissal was not based on “any valid disagreements he may have had with other jurors, including disagreements regarding the credibility of witnesses.” CP at 65; see Edwards, 303 F.3d at 634 (juror’s holdout status did not insulate him from dismissal where the trial court “expressly disavowed any possibility that Juror 68 was being dismissed because of his view of the evidence”). However, this finding seems to recognize that Juror 8 had expressed some valid disagreement with the other jurors’ views of the evidence. CP at 65. The State admits that the trial court saw two bases for Juror 8’s position: his evaluation of the witnesses’ credibility and his refusal to follow the law. According to the State, the refusal to follow the law was enough to justify the juror’s dismissal. Suppl. Br. of Pet’r at 6.
¶37 However, there is no indication that, when weighing the conflicting evidence in this case, the trial court applied the heightened evidentiary standard we adopted above. Such a heightened standard is required to protect the defendant’s rights to an impartial jury and a unanimous jury verdict. Where there is conflicting evidence as to the reasoning behind a juror’s position, the heightened standard requires the trial court to err on the side of allowing the juror to continue to deliberate if there is any reasonable possibility that the juror’s views are based on the sufficiency of the evidence. The heightened standard is especially necessary where the court’s information is limited. See [780]*780Symington, 195 F.3d at 1086 (noting that the trial court “ ‘will likely prove unable to establish conclusively the reasons underlying’ the request for dismissal” (quoting Brown, 823 F.2d at 596)). In this case in particular, the trial court’s initial decision was made on the limited information offered by the complaining notes and their authors’ testimony. Even after receiving conflicting testimony from Juror 8, the court did not interview other jurors. Therefore, the application of the “any reasonable possibility” standard in this case would have served to balance against the limited information being considered by the trial court.
¶38 Cases in which the appellate court has deferred to the trial court’s dismissal of a deliberating juror under similar circumstances have made it clear that those courts applied the heightened evidentiary standard. See Abbell, 271 F.3d at 1303 (explaining that the trial court found there was no substantial possibility that the juror’s position was based on her evaluation of the merits of the case); see also Brown v. United States, 818 A.2d 179, 187 (D.C. Cir. 2003) (upholding dismissal, even on conflicting evidence, where the judge found just cause existed beyond a reasonable doubt, satisfying the tough legal standard of reasonable possibility). In contrast, the trial court here failed to apply any sort of heightened standard. Thus, we hold that the trial court erred by failing to apply a more exacting evidentiary standard before removing Juror 8 for refusing to follow the court’s instructions. We affirm the Court of Appeals.
Ill
Conclusion
139 The founders of our republic viewed the jury as “ ‘the very palladium of free government’ ” and for over two centuries our civic culture has valued its wise dispensation [781]*781of justice laced with common sense.9 The rare case in which a deliberating juror is accused of engaging in jury nullification presents a “delicate and complex” problem. Thomas, 116 F.3d at 618. The trial court has a duty to adequately investigate such charges but also must take care to respect the principle of jury secrecy. In order to protect the defendant’s rights to an impartial jury and a unanimous jury verdict, once the evidence is gathered, the trial court must apply a heightened evidentiary standard. We adopt the test set forth in Symington: a deliberating juror may not be dismissed where there is any reasonable possibility that the impetus for dismissal is the juror’s views of the sufficiency of the evidence. However, once a trial court has applied the correct evidentiary standard, that court’s determination of whether the juror should be dismissed is reviewable only for abuse of discretion. Here, the trial court based its decision on very limited evidence, and it failed to apply a heightened evidentiary standard. We affirm the Court of Appeals and remand for a new trial.
Alexander, C.J., and C. Johnson, Madsen, Sanders, Chambers, Owens, and Fairhurst, JJ., concur.