STARNES v. CONDUENT, INC.

CourtDistrict Court, M.D. North Carolina
DecidedSeptember 9, 2020
Docket1:19-cv-00139
StatusUnknown

This text of STARNES v. CONDUENT, INC. (STARNES v. CONDUENT, INC.) is published on Counsel Stack Legal Research, covering District Court, M.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
STARNES v. CONDUENT, INC., (M.D.N.C. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

DE’ANDRE STARNES, ) ) Plaintiff, ) ) v. ) 1:19CV139 ) CONDUENT, INC., ) ) ) Defendant. )

MEMORANDUM OPINION AND ORDER OSTEEN, JR., District Judge Presently before the court is Defendant Conduent, Inc.’s Motion to Compel Arbitration and Dismiss or in the Alterative, to Stay Proceedings Pending Arbitration. (Doc. 14.) Defendant moves to dismiss Plaintiff Andre Starnes’s pro se Amended Complaint. Defendant moves this court to dismiss in light of its binding arbitration agreement with Plaintiff. Defendant also moves under Fed. R. Civ. P. 11 for attorneys’ fees and costs. This is Plaintiff’s second pro se lawsuit against to Conduent, Inc., in this court bringing almost identical claims. For the reasons stated herein, the court finds Defendant’s motion will be granted in part and denied in part. I. FACTUAL AND PROCEDURAL BACKGROUND In deciding a motion to compel arbitration, “courts apply a standard similar to that applicable to a motion for summary judgment.” Adams v. Citicorp Credit Servs., Inc., 93 F. Supp. 3d 441, 445 (M.D.N.C. 2015); Minter v. Freeway Food, Inc., No. 1:03CV00882, 2004 WL 735047, at *2 (M.D.N.C. Apr. 2, 2004) (quoting Bensadoun v. Jobe-Riat, 316 F.3d 171, 175 (2d Cir. 2003)). Accordingly, the court may consider materials outside the complaint. See Fed. R. Civ. P. 56(c)(1)(A); Adams, 93 F.

Supp. 3d at 445–46 (considering materials outside the complaint in a motion to compel arbitration). A. Parties Plaintiff is a former employee of Conduent, Inc. (Amended Complaint (“Am. Compl.”) (Doc. 4) at 5.)1 Plaintiff worked as an information technology customer support employee. (Id.) Defendant Conduent, Inc. (“Conduent”) is the parent company of Conduent Business Services, LLC, and Conduent Commercial Solutions, LLC. (Def.’s Mem. in Supp. of Mot. to Compel Arbitration and Dismiss (“Def.’s Br.”) (Doc. 15) Ex. A, Declaration of Kerri Odle (“Odle Decl.”) (Doc. 15-1) ¶ 3.)

Conduent Business Services, LLC, was formerly known as Xerox Business Services (“XBS”). (Id.) “In January 2017, Xerox Corporation spun off XBS and its subsidiaries to a holding

1 All citations in this Memorandum Opinion and Order to documents filed with the court refer to the page numbers located at the bottom right-hand corner of the documents as they appear on CM/ECF. company named Conduent, Inc.” (Id.) Conduent is a successor to XBS. (Id.) B. Plaintiff’s 2017 Suit Plaintiff filed a previous pro se complaint with this court on May 31, 2017. (1:17CV495 (Doc. 1).) That Complaint was against “Conduent Incorporated” and “Xerox Commercial Services,

LLC” (“XCS”). (Id. at 1.) The previous complaint alleged violations of Plaintiff’s rights under the Family Medical Leave Act (“FMLA”), Americans with Disabilities Act as Amended (“ADAAA”), and racial discrimination. (Id. at 2.) Plaintiff specifically alleged that he “was denied timely access to reasonable accommodations” by his employer, in violation of FMLA and the ADAAA. (Id. at 3.) Plaintiff further alleged that he had “spoken with a coworker [who] did not have these issues when she took time off for her medical issues[,]” (id.), giving rise to the claims of discrimination. Defendants responded by moving to dismiss and compel

arbitration. (1:17CV495 (Doc. 12).) In support of the motion, Defendants submitted the declaration of Shirley Pierce, who at the time was Vice-President of Human Resources for Conduent Business Services, LLC. (1:17CV495 (Doc. 12-2).) Pierce described Plaintiff’s application for employment; the application by Plaintiff was made in 2015 “utilizing Defendants’ electronic application and new hire onboarding process.” (Id. at 3.) According to Pierce, applicants “electronically acknowledge” and agree to company policies, including the Dispute Resolution Plan and Rules (“DRP”). (Id. at 2-3.) The DRP at issue in Plaintiff’s 2017 case is the same agreement at issue in his present suit. (Compare 1:17CV495 (Doc. 12-3), with Odle Decl. (Doc. 15-1) at 7–27.)

In Plaintiff’s 2017 pro se lawsuit, this court granted the defendants’ motion to compel arbitration. Starnes v. Conduent Inc., No. 1:17CV495, 2018 WL 3466951, at *9 (M.D.N.C. July 18, 2018). Specifically, this court found that: the arbitration agreement, as expressly stated in the employment documents and the DRP, constitutes a valid contract between the parties. As to . . . whether the agreement includes an arbitration provision that purportedly covers the dispute - the requirement is also satisfied. . . . Plaintiff’s FMLA, ADAAA, and discrimination claims fall squarely within the plain language of the arbitration provision.

Id. at *8. C. Plaintiff’s Present Suit Plaintiff filed a second pro se Complaint with this court on January 31, 2019. (Doc. 2.) Plaintiff filed an Amended Complaint that alleges Defendant violated his rights under the FMLA, ADAA, and Title VII. (Am. Compl. (Doc. 4) at 2.) Specifically, Plaintiff alleges that Defendant: interfered, denied, retaliated, and discriminated against [him] for attempting to exercise [his] right to medical leave under the Family Medical Leave Act. [He] also believe[s] that [his] race, age, sex, disability, and the fact that [he] made formal complaint to HR, EEOC, and in federal court motivated the negative actions also.

(Id. at 5.) Plaintiff also alleges that Defendant discriminated against him based on his age. (Id.) Plaintiff alleges that, since he filed his 2017 suit, he was fired by Defendant; Plaintiff was terminated on April 8, 2018. (Id.) Plaintiff also claims that “[t]he employer has an arbitration agreement, the employer has stated is not binding and there are no contracts between myself and the employer. For previous and new reasons I ask that the court rule the agreement invalid.” (Id.) Counsel for Defendant sent Plaintiff two letters demanding that Plaintiff dismiss his 2019 Complaint on the grounds that the DRP was still in force despite the fact that Plaintiff had been terminated. (Def.’s Br. (Doc. 15) Ex. B, Declaration of Maryjo Lovie Robert (“Roberts Decl.”) (Doc. 15-2) at 49–52.) Defendant contends, and Plaintiff does not deny, that he has failed to submit his 2019 claims to arbitration. (Id. ¶ 4; Pl.’s Resp. in Opp’n to Def.’s Mot. to Compel Arbitration and Dismiss (“Pl.’s Resp.”) (Doc. 19) at 1–2.) D. Procedural History Plaintiff filed his pro se Complaint and application to proceed in forma pauperis (“IFP”) on January 31, 2019. (Docs. 1, 2.) The Magistrate Judge held a hearing on Plaintiff’s IFP application during which the Magistrate Judge gave Plaintiff a deadline to file an amended complaint. (Minute Entry 02/25/2019.) Plaintiff filed his Amended Complaint on May 2, 2019. (Am. Compl. (Doc. 4), along with several exhibits, (Docs. 4-1, 4-2, 4-3, 4-4)). Defendant filed its Motion to Compel Arbitration and

Dismiss or in the Alternative, to Stay Proceedings Pending Arbitration, (Doc. 14), along with a supporting brief, (Def.’s Br. (Doc. 15)). Plaintiff responded, (Pl.’s Resp. (Doc. 19)), and Defendant replied, (Doc. 21). Defendant’s motion is ripe for ruling. II. STANDARD OF REVIEW In deciding a motion to compel arbitration, “courts apply a standard similar to that applicable to a motion for summary judgment.” Starnes, 2018 WL 3466951, at *5; Adams, 93 F. Supp. 3d at 445; Minter, 2004 WL 735047, at *2 (quoting Bensadoun, 316 F.3d at 175).

Summary judgment is appropriate when “there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a); see Celotex Corp. v.

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STARNES v. CONDUENT, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/starnes-v-conduent-inc-ncmd-2020.