Soutter v. Equifax Information Services, LLC

307 F.R.D. 183, 2015 U.S. Dist. LEXIS 49995, 2015 WL 1787236
CourtDistrict Court, E.D. Virginia
DecidedApril 15, 2015
DocketCivil Action No. 3:10cv107
StatusPublished
Cited by30 cases

This text of 307 F.R.D. 183 (Soutter v. Equifax Information Services, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Soutter v. Equifax Information Services, LLC, 307 F.R.D. 183, 2015 U.S. Dist. LEXIS 49995, 2015 WL 1787236 (E.D. Va. 2015).

Opinion

MEMORANDUM OPINION

ROBERT E. PAYNE, Senior District Judge.

This matter is before the Court on PLAINTIFF’S SECOND AMENDED MOTION FOR CLASS CERTIFICATION (Docket No. 205). For the reasons set forth below, the motion will be GRANTED.

BACKGROUND

A. Procedural Background

The present ease commenced when Plaintiff Donna K. Soutter (“Soutter” or “Plaintiff’) filed a Class Complaint against Defendant Equifax Information Services, LLC (“Equifax” or “Defendant”) for violations of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq. On October 29, 2010, Soutter filed a Motion for Class Certification, which this Court granted in Soutter v. Equifax Info. Servs., LLC (Soutter I), No. 3:10cv107, 2011 WL 1226025 (E.D.Va. Mar. 30, 2011) and which Equifax appealed to the United States Court of Appeals for the Fourth Circuit. In Soutter v. Equifax Info. Servs., LLC (Soutter II), 498 Fed.Appx. 260 (4th Cir.2012), the Fourth Circuit held that Soutter had failed to satisfy the typicality requirement of Fed.R.Civ.P. 23(a)(3) and remanded the case with the instruction that any “renewed request for certification” be “subject to [a] ‘rigorous analysis’ under all four Rule 23(a) factors.” 498 Fed.Appx. at 266 n. *.

As the Fourth Circuit predicted, Soutter proposed a revised class definition. This Court provided the parties a clean slate for their arguments and will conduct a fresh Rule 23 analysis. Although it is often the case that, “when a higher court reverses [on] one ground and remands a case without disturbing other determinations made by a lower court, the determinations not reversed continue to be the law of the case,” United [192]*192States v. Kayser-Roth Corp., 103 F.Supp.2d 74, 83 (D.R.I.2000) aff'd, 272 F.3d 89 (1st Cir.2001), that approach is not applicable here. First and foremost, the Court of Appeals explicitly requested a new “rigorous analysis” under all Rule 23(a) factors. To the extent that this analysis differs from that conducted in Soutter I, the Court must also revisit its Rule 23(b) analysis. Second, Soutter proposes a materially different class definition on remand, rendering both this Court’s and the Fourth Circuit’s previous analyses of limited value. Lastly, Soutter has established on remand that certain material representations made by Equifax in its briefs and supporting documents in Soutter I and Soutter II were, in fact, untrue. See Soutter v. Equifax Info. Servs. LLC (Soutter III), 299 F.R.D. 126 (E.D.Va.2014) (striking the April 19, 2013 affidavit of Mark Johnson containing many of the same substantive facts as the November 23, 2010 affidavit of Mark Johnson relied upon in Soutter I and Soutter II).1 Because the opinions in Soutter I and Soutter II rested upon a faulty foundation, the Court must apply the class certification factors and conduct its “rigorous analysis” anew based on the record as it now stands.

B. The Fair Credit Reporting Act

Soutter’s claim arises under the FCRA. 15 U.S.C. § 1681 et seq. “Congress enacted [the] FCRA in 1970 to ensure fair and accurate credit reporting, promote efficiency in the banking system, and protect consumer privacy.” Safeco Ins. Co. of Am. v. Burr, 551 U.S. 47, 52, 127 S.Ct. 2201, 167 L.Ed.2d 1045 (2007); Saunders v. Branch Banking & Trust Co. of Va., 526 F.3d 142, 147 (4th Cir.2008). Even before the modern rise of “big data,” Congress found that the credit industry’s reliance upon “computerized data banks” posed a “great danger” that an individual’s life and character would be “reduced to impersonal ‘blips’ and key-punch holes in a stolid and unthinking machine” and that, thereupon, his reputation would be ruined without cause. See Dalton v. Capital Associated Indus., Inc., 257 F.3d 409, 414 (4th Cir.2001) (citing 116 Cong. Rec. 36570 (1970)). Although the role of keypunch cards may have receded, the “great danger” (and “great promise”) of gleaning one’s reputation from a complex nest of data points remains more relevant than ever.

To serve the twin needs of commerce and the consumer, the FCRA requires that consumer reporting agencies2 (“CRAs”) must accurately report credit information. See Saunders, 526 F.3d at 147. “In recognition of the critical role that CRAs play in the credit markets and the serious consequences borne by consumers because of inaccurate information disseminated in consumer credit reports prepared by CRAs, Congress placed on a CRA what can only be described as very high legal duties of care[.]” Burke v. Experian Info. Solutions, Inc., 1:10-CV-1064, 2011 WL 1085874, at *4 (E.D.Va. Mar. 18, 2011).

One such duty is articulated in § 1681e(b), which provides that, “[w]henever a consumer reporting agency prepares a consumer report,3 it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the in[193]*193dividual about whom the report relates.” 15 U.S.C. § 1681e(b) (emphasis added). “Thus, a consumer reporting agency violates § 1681e(b) if (1) the consumer report contains inaccurate information and (2) the reporting agency did not follow reasonable procedures to assure maximum possible accuracy.” Dalton, 257 F.3d at 415. If the CRA’s failure to comply with this provision is “willful,” then a consumer may maintain a private right of action and seek statutory damages under § 1681n. See 15 U.S.C. § 1681n. The plaintiff need not show “malice or evil motive” to prove willfulness, only that the defendant “knowingly and intentionally committed an act in conscious disregard for the rights of the consumer.” See Dalton, 257 F.3d at 418.

C. Equifax’s Information Collection Methods

Equifax is a CRA. Although the FCRA does not require that Equifax record court judgments on consumer credit reports, Equi-fax chooses to include that information. Equifax obtains this information by contracting with vendors that specialize in gathering information related to court filings. One such vendor—LexisNexis—has provided Virginia court records to Equifax since 2007. In Virginia, each county and independent city has a general district court with jurisdiction over small claims. In addition, there are 120 circuit courts of general jurisdiction. All state court records are managed by the Office of Executive Secretary (“OES”) of the Supreme Court of Virginia. The clerk of each court uses a uniform system for recording judgments, which feeds into a shared case management system operated by the OES.

In Soutter II,

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307 F.R.D. 183, 2015 U.S. Dist. LEXIS 49995, 2015 WL 1787236, Counsel Stack Legal Research, https://law.counselstack.com/opinion/soutter-v-equifax-information-services-llc-vaed-2015.