Brooks v. TRANS UNION LLC

District Court, E.D. Pennsylvania·Decided August 1, 2024·No. 2:22-cv-00048·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

WILLIAM NORMAN BROOKS, III, CIVIL ACTION Plaintiff, v. NO. 22-48-KSM TRANS UNION LLC, Defendant.

MEMORANDUM

MARSTON, J. August 1, 2024

Plaintiff William Norman Brooks, III, individually and on behalf of all others similarly situated, claims Trans Union violated section 1681e(b) of the Fair Credit Reporting Act (“FCRA”) when it sold third party creditors consumer credit reports that erroneously showed the consumers had filed for bankruptcy. After two years of class discovery, Plaintiff seeks to certify a class of individuals about whom Trans Union allegedly sold similarly erroneous reports. Trans Union opposes the motion, arguing that Plaintiff has failed to satisfy the requirements of ascertainability, commonality, predominance, and superiority under Federal Rule of Civil Procedure 23(a) and (b)(3). For the reasons below, the Court grants Plaintiff’s motion for class certification. I. BACKGROUND Trans Union is a consumer reporting agency that gathers information on credit history and activity, among other things, to generate consumer credit reports. (See Doc. No. 13 ¶¶ 7–8, 10 (Am. Compl.).) When Trans Union sells a credit report to a prospective creditor, that credit report may indicate that a consumer has filed for bankruptcy. (Id. ¶ 21.) To determine whether to include a bankruptcy notation in a credit report, Trans Union consults two sources. (See Doc. No. 107 at 7–8 (Mem. of L. in Supp. of Mot. to Certify Class).) First, Trans Union consults creditors. (Id. at 8.) Specifically, Trans Union receives monthly communications from so-called “data furnishers”—credit card companies, banks, and retailers—about the status of their accounts with consumers. (Doc. No. 13 ¶ 15; Doc. No. 107-3 at 66:1–8 (Deposition of James Garst).)

The standard format for these communications allows creditors to note, among other things, whether and how the consumer’s account has been impacted by a bankruptcy filing. (Doc. No. 107 at 12; see also Doc. No. 107-6 at 32–35 (Trans Union User Guide) (listing various “remark codes” that can be used by data furnishers to indicate different bankruptcy postures).) These monthly communications are referred to in the industry as “tradelines.” (Doc. No. 107 at 8.) Second, Trans Union consults the public record. (Id. at 7–8.) To keep apace of the public record, Trans Union hires an outside vendor, which collects information about bankruptcies pending in the federal courts and submits that information to Trans Union every day. (Doc. No. 107-3 at 59:19–61:10.) Plaintiff contends that a credit report must be supported by both sources

of information about bankruptcies—the notations on tradelines and a public record of a bankruptcy filing—before Trans Union may lawfully sell a credit report stating that a consumer has filed for bankruptcy. (Doc. No. 107 at 8–10.) This is not the first time that a consumer has brought this basic contention before a federal court. In 2003, Trans Union reached a settlement agreement in a similar class action, Clark v. Trans Union Corp. and Trans Union, LLC, C.A. No. 8:00-cv-01219-CMC (D.S.C.). The Clark litigation focused on credit reports referencing bankruptcies that Trans Union learned about from tradelines regarding jointly held accounts. (See Doc. No. 107-2 ¶ 2.) Where two consumers jointly held one account with a creditor and Trans Union received a tradeline indicating that the jointly held account had been impacted by a bankruptcy filing, Clark argued that Trans Union violated the FCRA when it sold the credit report referencing the bankruptcy without specifying which of the two consumers had filed for bankruptcy. (See id.) In December 2003, Trans Union and Clark reached a class action settlement agreement, which provided that, after May 31, 2004:

Trans Union will not disseminate to persons, other than the consumer, Credit Reports . . . that contain on Joint Accounts any reference to bankruptcy . . . unless . . . a bankruptcy is referenced in the public-record section of the Credit Report or Trans Union’s records otherwise indicate that bankruptcy should be reflected for the consumer who is the subject of the Credit Report[.]

(Id. ¶ 18.) Pursuant to this settlement agreement, Trans Union instituted the so-called “Clark Rule.” (Doc. No. 107-3 at 27:21–28:7.) The Clark Rule requires that, when Trans Union receives a tradeline stating that a joint account has been impacted by a bankruptcy, but Trans Union’s consumer file lacks a corresponding public record for that bankruptcy, Trans Union does not report the bankruptcy remark on that individual’s credit report. (See id.) From 2004 until 2020, Trans Union only applied the Clark Rule to joint accounts. (See id. at 20:21–21:3, 28:24–29:1.) However, in 2020, in response to ongoing litigation, Trans Union’s legal department proposed expanding the Clark Rule to apply to non-joint accounts. (Id. at 28:15–29:1, 30:8–10.) By February 2023, after the implementation of this expansion was complete, Trans Union had completely ceased reporting bankruptcies on consumer credit reports when a file included a tradeline with a bankruptcy notation but no corresponding public record of the bankruptcy. (See id. at 35:15–36:14.) Today Trans Union has ceased engaging in the practice that Plaintiff claims harmed him in 2020. A. Plaintiff’s Experience

Plaintiff, William Norman Brooks, III, lives in California and has never filed for bankruptcy. (Doc. No. 107-10 ¶¶ 5, 7 (Declaration of William Norman Brooks, III).) However, on January 3, 2020, non-party William Eugene Brooks filed for bankruptcy in Mobile, Alabama. (Doc. No. 107-11.) Shortly thereafter, Plaintiff received several letters from Bank of America, where he had long been a customer in good standing, informing him that Bank of America was closing his bank account and suspending access to his line of credit because he had filed for

bankruptcy.1 (Doc. No. 107-10 ¶¶ 3–5; see also Doc. Nos. 107-12, 107-13.) Having never filed for bankruptcy, Plaintiff diligently investigated the source of this error and promptly informed Bank of America of its mistake. (See Doc. No. 107-17.) In a letter to Bank of America dated January 20, 2020, Plaintiff explained that he had contacted William Eugene Brooks’s bankruptcy attorney in Mobile, Alabama, and determined that Plaintiff and William Eugene Brooks shared the same last four digits of their social security numbers. (See id.) Bank of America agreed to remove the inaccurate bankruptcy notation. (Doc. No. 107-10 ¶ 11.) But Bank of America had already sent a monthly report to Trans Union, which included a bankruptcy remark on a tradeline for at least one of Plaintiff’s Bank of America accounts.2 (See

1 Bank of America contracts with a third party, Lundquist Consulting, Inc. (“LCI”), to monitor for new bankruptcy filings by Bank of America customers. (Doc. No. 107-15 ¶ 6 (Declaration of Neil Patak).) LCI incorrectly reported to Bank of America that Plaintiff had the same nine-digit social security number as the Alabama bankruptcy-filer, when in fact Plaintiff and William Eugene Brooks only share the last four digits of their social security numbers. (Id. ¶ 23.) 2 Bank of America incorrectly reported to Trans Union that more than one of Plaintiff’s Bank of America accounts had been impacted by the Alabama bankruptcy. Complicating matters further, Bank of America did not remediate all of its errors at the same time.

Free access — add to your briefcase to read the full text and ask questions with AI

Brooks v. TRANS UNION LLC, (E.D. Pa. 2024).

Brooks v. TRANS UNION LLC (Brooks v. TRANS UNION LLC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Califano v. Yamasaki
442 U.S. 682 (Supreme Court, 1979)
Sandra Cortez v. Trans Union
617 F.3d 688 (Third Circuit, 2010)
Erica P. John Fund, Inc. v. Halliburton Co.
131 S. Ct. 2179 (Supreme Court, 2011)
Wal-Mart Stores, Inc. v. Dukes
131 S. Ct. 2541 (Supreme Court, 2011)
Baby Neal v. Casey
43 F.3d 48 (Third Circuit, 1994)
Margaret L. Johnston v. Hbo Film Management, Inc.
265 F.3d 178 (Third Circuit, 2001)
Robert Stewart v. Lynne Abraham
275 F.3d 220 (Third Circuit, 2001)
Marcus v. BMW of North America, LLC
687 F.3d 583 (Third Circuit, 2012)
Gabriel Carrera v. Bayer Corp
727 F.3d 300 (Third Circuit, 2013)
Catholic Healthcare West v. US Foodservice Inc.
729 F.3d 108 (Second Circuit, 2013)
In Re Hydrogen Peroxide Antitrust Litigation
552 F.3d 305 (Third Circuit, 2009)
In Re Insurance Brokerage Antitrust Litigation
579 F.3d 241 (Third Circuit, 2009)
Crystal Byrd v. Aaron's Inc
784 F.3d 154 (Third Circuit, 2015)