Shenzhen Xingchen Xuanyuan Industrial Co. Ltd. v. Amazon.com Services LLC

CourtDistrict Court, S.D. New York
DecidedMay 30, 2024
Docket1:23-cv-06549
StatusUnknown

This text of Shenzhen Xingchen Xuanyuan Industrial Co. Ltd. v. Amazon.com Services LLC (Shenzhen Xingchen Xuanyuan Industrial Co. Ltd. v. Amazon.com Services LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shenzhen Xingchen Xuanyuan Industrial Co. Ltd. v. Amazon.com Services LLC, (S.D.N.Y. 2024).

Opinion

UNITED STATES DISTRICT COURT ELECTRONICALLY FILED SOUTHERN DISTRICT OF NEW YORK DOC #: ----------------------------------------------------------------- X DATE FILED: 5/30/ 2024 : SHENZHEN XINGCHEN XUANYUAN : INDUSTRIAL CO. LTD., : : 1:23-cv-6549-GHW Plaintiff, : : MEMORANDUM -v- : OPINION & ORDER : AMAZON.COM SERVICES LLC, and : AMAZON.COM, INC., : : Defendants. : : ----------------------------------------------------------------- X GREGORY H. WOODS, United States District Judge: Plaintiff Shenzhen Xingchen Xuanyuan Industrial Co. Ltd. (“Xingchen”) agreed to sell products using the online store hosted by Defendants Amazon.com Services LLC and Amazon.com, Inc. (collectively, “Amazon”). To do so, Xingchen entered into Amazon’s standard Business Services Agreement (the “BSA”). The BSA contained an arbitration provision, requiring that the parties arbitrate all disputes arising under the BSA. So when a dispute arose, Xingchen commenced arbitration against Amazon. But the arbitration did not proceed to Xingchen’s liking. Xingchen failed to pay the arbitrator’s fees, which resulted in termination of the arbitration. Xingchen then filed a lawsuit against Amazon in New York State court reasserting the same claims that it had raised in arbitration. That case was removed to this Court. Because the parties agreed to arbitrate their disputes, Amazon’s motion to compel Xingchen to return to arbitration is GRANTED. I. BACKGROUND1 A. The Arbitration Agreement Amazon operates the Amazon.com online store. Dkt. No. 27 (“Pl. 56.1 Statement”) ¶ 1. Some of the products sold on Amazon’s platform are sold directly by Amazon-related entities, “while others are sold by Amazon’s numerous third-party selling partners.” Id. Xingchen, a Chinese company based in Shenzhen, China, operated as a third-party seller on Amazon’s online store. Id. ¶¶ 2, 3. Xingchen was forced to stop selling goods on Amazon’s platform on June 24, 2021, when Amazon terminated Xingchen’s seller account. Id. ¶ 3. Amazon also blocked the disbursement of revenues earned by Xingchen on the platform. Id. In order to operate as a third-party seller on Amazon’s platform, Xingchen was required to accept the terms and conditions contained in a Business Services Agreement with Amazon. Id. ¶¶ 4,

5; Dkt. No. 1-1 at ECF 32–73 (BSA). It did so. Id. The BSA defines the parties’ agreements regarding Xingchen’s use of the Amazon platform. The BSA contains an arbitration clause. Id. ¶¶ 7, 8. Section 18 of the BSA provides in pertinent part the following: The Governing Laws2 will govern this Agreement, without reference to rules governing choice of laws or the Convention on Contracts for the International Sale of Goods. If the Elected Country is the United States, Canada, or Mexico, Amazon and you both consent that any dispute with Amazon or its Affiliates or claim relating in any way to this Agreement or your use of the Services will be resolved by binding arbitration as described in this paragraph, rather than in court . . . . There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would. . . . The arbitration will be conducted by the American Arbitration Association (AAA) under its commercial rules. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. The expedited procedures of the AAA’s rules will apply only in cases seeking exclusively monetary

1 Unless otherwise noted, the facts in this section are undisputed. 2 The BSA defines the “Governing Laws” applicable to this case as “the laws of the State of Washington, United States together with the Federal Arbitration Act and other applicable federal law . . . .” BSA at 44. relief under $50,000, and in such cases the hearing will be scheduled to take place within 90 days of the arbitrator’s appointment. Likewise, Amazon will not seek attorneys’ fees and costs from you in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person at a mutually agreed location. Amazon and you each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

BSA § 18 (emphasis in original). B. The Arbitration Proceeding Xingchen initially pursued many of the claims asserted in this case by filing an arbitration demand with the American Arbitration Association (the “AAA”). Pl. 56.1 Statement ¶ 9. On or around January 15, 2022, Xingchen’s counsel filed a “Demand for Arbitration with Emergency Relief” (the “Demand”) against a number of Amazon-related entities. Id. ¶ 10. That commenced the arbitration case captioned Shenzhen Xingchen Xuanyuan Industrial Co., Ltd. v. Amazon.com Services, et al., AAA Case No. 01-22-0000-2381 (the “Arbitration”). Id. In its Demand, Xingchen challenged Amazon’s decision to deactivate Xingchen’s access to Amazon’s online platform—contending that the decision was “wholly unjustified.” Id. ¶ 11. In its Demand, Xingchen asserted claims against Amazon under Washington law “for (1) breach of contract and/or the implied covenant of good faith and fair dealing, (2) ‘a declaratory judgment that Section 2 of the BSA is an unenforceable penalty clause’, (3) conversion, and (4) ‘violation of bailment.’” Id. ¶ 12. The Demand sought an award ordering Amazon to release approximately $120,761.20 in sales proceeds associated with Xingchen’s seller account. Id. ¶ 13. The parties engaged in litigation before an “Emergency Arbitrator” for a period of time. Id. ¶¶ 16–26. On May 19, 2022, the AAA sent the parties a letter informing them that a permanent arbitrator, John J. Maalouf, had been appointed to hear the matter as the sole arbitrator (the “Arbitrator”). Id. ¶ 29. Together with the letter, the AAA transmitted to the parties’ counsel the Arbitrator’s fee schedule. Id. ¶ 30. The Arbitrator scheduled a preliminary hearing with the parties. Id. ¶ 31. Just before 9:00 a.m. on the date scheduled for the preliminary hearing, one of Plaintiff’s lawyers, Julie Guo, wrote to the Arbitrator explaining Xingchen’s desire that the arbitration be conducted on written submissions, rather than through a live hearing. Id. ¶ 32. In her email, Ms. Guo asserted that the BSA’s arbitration provision provided her client the right to choose whether to conduct the arbitration “based on written submissions, no [sic] evidentiary hearings.” Id. Ms. Guo did not attend the preliminary hearing. Instead, Xingchen was represented at the hearing by her co-counsel, Kenneth G. Eade. Id. ¶ 33. Plaintiff asserts that Mr. Eade advocated at the hearing that the arbitration be conducted on the basis of written submissions only. Id. ¶ 34. If so, the arguments

were not persuasive: after the hearing, the Arbitrator issued an order indicating that, at Amazon’s request, an in-person hearing would be conducted over the course of two days in October 2022. Id. Ms. Guo, Xingchen’s counsel, sent the Arbitrator an email in response expressing her concern regarding the fact that the Arbitrator had scheduled an in-person hearing, rather than agreeing to resolve the matter based on written submissions by the parties, as Xingchen preferred: I could not attend the preliminary hearing due to a conflict with a seller’s deposition. . . . I did send you an email early yesterday morning to explain that the seller chose written submission and Section 18 of the BSA, the arbitration agreement, which governs all the parties including seller claimant, Amazon and arbitrator.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Green Tree Financial Corp.-Alabama v. Randolph
531 U.S. 79 (Supreme Court, 2000)
Howsam v. Dean Witter Reynolds, Inc.
537 U.S. 79 (Supreme Court, 2002)
Richard Oldroyd v. Elmira Savings Bank, Fsb
134 F.3d 72 (Second Circuit, 1998)
Laif Sprl v. Axtel
390 F.3d 194 (Second Circuit, 2004)
Renee Tillman v. Rheingold Valet Rheingold Etc
825 F.3d 1069 (Ninth Circuit, 2016)
DDK Hotels, LLC v. Williams-Sonoma, Inc.
6 F.4th 308 (Second Circuit, 2021)
Beijing Shougang Mining v. Mongolia
11 F.4th 144 (Second Circuit, 2021)
Whitehaven S.F., LLC v. Spangler
45 F. Supp. 3d 333 (S.D. New York, 2014)
Patterson v. Raymours Furniture Co.
96 F. Supp. 3d 71 (S.D. New York, 2015)
Bynum v. Maplebear Inc.
160 F. Supp. 3d 527 (E.D. New York, 2016)
Katz v. Cellco Partnership
794 F.3d 341 (Second Circuit, 2015)
Nicosia v. Amazon.com, Inc.
834 F.3d 220 (Second Circuit, 2016)

Cite This Page — Counsel Stack

Bluebook (online)
Shenzhen Xingchen Xuanyuan Industrial Co. Ltd. v. Amazon.com Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shenzhen-xingchen-xuanyuan-industrial-co-ltd-v-amazoncom-services-llc-nysd-2024.