Shelly Newell v. Heritage Senior Living

673 F. App'x 227
CourtCourt of Appeals for the Third Circuit
DecidedDecember 20, 2016
Docket16-1463
StatusUnpublished
Cited by7 cases

This text of 673 F. App'x 227 (Shelly Newell v. Heritage Senior Living) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shelly Newell v. Heritage Senior Living, 673 F. App'x 227 (3d Cir. 2016).

Opinion

OPINION *

SHWARTZ, Circuit Judge.

Shelly Salak Newell appeals from the District Court’s order granting summary judgment in. favor of Defendants on her retaliation claim under the Fair Housing Act, 42 U.S.C. § 3601 et seq. (“FHA”). For the reasons set forth below, we will affirm.

I

Defendant Westrum Hanover, LP, t/a Traditions of Hanover (“Traditions”), is an independent living community for seniors that rents apartments and provides certain services to its residents. Defendant Heritage Senior Living, LLC provides management services to Traditions. In October 2010, Newell began working at Traditions as a marketing manager and reported directly to the marketing director, Jennifer Murphy. Newell’s job description included “assisting [Murphy] in representing the residence in a positive light, maintaining favorable relationships with hospitals, local physicians, and other marketing and referral sources.” Supp. App. 205.

During the first six months of her employment, Newell received generally positive feedback on her performance, but she struggled with using Traditions’ computerized sales system and with getting potential residents to visit the community. In April 2011, Newell requested Murphy’s permission to run for election to the board of Lehigh Valley Aging in Place (“LVAIP”), a local organization in Traditions’ industry. Murphy denied this request, citing concerns about Newell’s performance. Around this time, Newell developed a tense working relationship with Murphy and reportedly made critical statements about Murphy at an LVAIP event. Despite the poor working relationship between Newell and Murphy, Newell received a very positive annual performance evaluation from Murphy in October 2011, but Murphy noted that Newell “can be very opinionated and needs to be willing to consider other points of view.” Supp. App. 214.

Shortly after Newell started working at Traditions, Newell raised concerns that Traditions’ process for evaluating the “appropriateness” of potential residents violated the FHA. Supp. App. 171. She thereafter made specific complaints. In January 2012, Newell told Murphy that Traditions violated the FHA by discriminating against a prospective resident couple because the husband used a wheelchair. Newell also expressed concern about certain draft documents circulating in late February 2012 setting forth guidelines to determine whether a prospective resident was a proper fit for Traditions. One such document contained language indicating that, to be successful in the independent living environment of Traditions, the ideal residents “require minimal or no assistance, medical or otherwise,” are independently mobile, capable of feeding and dressing themselves, independent regarding personal hygiene, and responsible for managing their own medications. Supp. App. 228. Another document stated that “[w]e are looking for new residents with a high acuity level” and that the residents needed to be able to take their own medications, get to and from the dining room on their own, transfer in and out of a dining room chair by themselves, and manage any incontinence issues. Supp. App. *229 247. Newell wrote to Murphy and Diane Nowakowski, Traditions’ Executive Director, that these policies were “too subjective and restrictive” and required residents to be “strictly independent,” Supp, App. 228, even though Traditions had current residents who required support, and that it therefore appeared that Traditions had different criteria for new residents. Although Newell’s written comments did not explicitly reference the FHA, Newell testified that, in the days that followed the circulation of these documents, she specifically told Murphy that the proposed admission guidelines violated the FHA.

By late February 2012, Newell’s relationship with Murphy had deteriorated, and Murphy told Newell that she needed to maintain a more positive attitude, show Murphy respect, and take direction from Murphy -without pushback. Their working relationship did not improve, and Murphy and Nowakowski met with Newell in late March 2012 to discuss her performance. During the meeting, Murphy and Nowa-kowski told Newell that she needed to improve her attitude, stop commiserating with the staff and residents, and communicate in a respectful manner with Murphy. Newell was then placed on a 30-day project or “action plan” under Murphy’s direct supervision. Supp. App. 273.

Around the same time, Newell anonymously contacted the Fair Housing Council of Suburban Philadelphia and spoke to Megan Bolin. Newell told Bolin that she worked at an independent living community that was refusing to accept new residents in wheelchairs or scooters and had a policy of discouraging disabled people from joining the community. Bolin informed Newell that the practices she described likely violated the FHA.

After Newell’s phone call with Bolin, Murphy asked Newell to enter “loss leads”—explanations regarding why a lead on a potential resident was not pursued— into Traditions’ computer system, including identifying when a potential resident was deemed inappropriate due to hygiene or mobility issues. Newell informed Murphy that entering this information violated the FHA, and she refused to comply. Murphy dismissed this exchange as a typical instance of Newell pushing baók on her requests and did not inquire as to why Newell felt that entering the loss leads would violate the FHA.

In April 2012, Murphy received a call from a realtor who worked with Traditions’ residents to sell their homes. The realtor told Murphy that she had spoken with Newell about a particular couple’s house that was about to go on the market, and Newell had indicated that she felt the price was too low. The realtor also told Murphy that Newell’s husband, an electrician, had given the couple a quote regarding electrical work to their home. After hearing this story, Murphy told Nowakowski and David Lovitz, the majority partner of Heritage Senior Living, that she felt the situation presented a conflict of interest. Lovitz met with Newell and explained to her that her husband’s financial involvement with residents was inappropriate, but he found that Newell was “defiant” in response. Supp. App. 99. Ultimately, however, Newell’s husband did not provide a bid or do work for the residents.

In early May 2012, Newell had conversations with Nowakowski regarding the FHA. Nowakowski asked Newell where she obtained her information regarding the FHA, and Newell explained that she learned about the FHA from communications with the Fair Housing Council of Suburban Philadelphia in connection with her previous job. Nowakowski asked for contact information for the Fair Housing Council, and, on May 8, 2012, Newell *230 emailed Bolin’s contact information to No-wakowski.

The same day, Newell called Bolin and identified herself and her employer. New-ell indicated that she told Traditions personnel that its policies violated the FHA. Newell told Bolin she believed Traditions was retaliating against her for opposing its allegedly unlawful conduct.

Around the same time, Newell once again asked Murphy’s permission to become a member of the LVAIP board and Murphy agreed.

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673 F. App'x 227, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shelly-newell-v-heritage-senior-living-ca3-2016.